Interview guides · Xcellent Technology Solutions
Xcellent Technology Solutions Data Scientist Interview Questions & Guide 2026
Modeling drills for a Xcellent Technology Solutions data scientist interview: baselines, regression interpretation, class imbalance, model defense.
The 60-second brief
A Data Scientist at Xcellent Technology Solutions (XTS) serves as a critical bridge between raw, complex intelligence data and actionable mission outcomes. You will be tasked with transforming massive, fragmented datasets—often related to geospatial intelligence—into clear, defensible insights that inform high-stakes decision-making for the National Geospatial-Intelligence Agency (NGA) and partners across the Intelligence Community.
Ask early whether the loop includes an asynchronous take-home or a timed live case, because the two are graded on different things. A take-home is read as an artifact: the question you decided to answer, what you did about missing or malformed records, and a conclusion stated plainly enough for someone to act on. A reviewer who cannot rerun your notebook discounts the result whatever score is printed in it. Hold to the stated time box and write down what you would have done with more of it, since the follow-up round is usually a live defence of the same work.
Focus areas
- Read NRR on a fixed account cohort
- Measure churn only on renewal-eligible accounts
- Analyse at the account grain, cluster errors
Overview
The role is inherently mission-driven and operational. You are not just building models; you are designing repeatable analytic workflows that allow leadership to track evolving patterns, such as the shifting infrastructure of transnational criminal organizations or changes in agricultural production. Because your work directly impacts targeting and planning, rigor, transparency, and adherence to ICD 203 and ICD 206 standards are non-negotiable pillars of your daily output.
This is a senior, high-impact position that requires a blend of technical autonomy and collaborative leadership. You will be expected to advise government stakeholders on methodologies, mentor junior analysts, and maintain the highest standards of data integrity in an environment where the data is often imperfect and the mission is constantly shifting.
Where to focus your preparation
Treat the sections below as preparation areas and confirm the format with your recruiter.
Preparation focus
No round sequence has been reported for this company, so work the categories below and confirm the format with your recruiter.
What to demonstrate
- Breadth across SQL, experimentation and product reasoning
- Ability to state assumptions before choosing a method
How to prepare
- Drill the practice exercises below and time yourself
- Prepare three quantified stories about decisions you drove
Where candidates lose points
Computing monthly churn against the entire customer base when contracts are annual
An annual contract has no opportunity to churn except at its renewal date, so an account that is eleven months from renewal is in the denominator while being incapable of appearing in the numerator. The resulting rate is smaller than the real one by roughly the ratio of the base to the renewal-eligible base, and it oscillates with the seasonality of when deals were originally signed rather than with anything about the customers. The corresponding trap on the other side is counting a churn on the date the record was updated rather than on term_end_date, which shifts losses into whichever month the operations team did its paperwork.
Reading consumption metrics before the metering lag window has closed
Usage pipelines land late and correct themselves, which is exactly what is_restated and restated_at record. A dashboard queried on day T sees a partially populated tail for the last several days, so the most recent points always slope downward and always look like a regression. Analysts then explain the artefact, and sometimes ship a change to fix it. Establish the empirical settling time by measuring how much a given usage_date's total moves between first_written_at and its final value, exclude that many trailing days from every reportable figure, and never compare a fresh period against a settled one.
Crediting a treatment for regression to the mean
Selecting a group because it is extreme (lowest-engagement users, accounts having their worst month, the bottom decile of a score) moves that group's expected next-period value back toward the average even under no treatment, by exactly as much as the selecting measure is imperfectly correlated with its own later value. Compare against units that met the same selection rule and went untreated, or use two pre-periods so the bounce-back is visible before the intervention starts. A pre-post number on a group chosen for being extreme measures the selection rule, not the treatment.
Sizing estimates built on unnamed, unrevisable assumptions
Write each assumption as a named number you can change, then show the arithmetic so the interviewer can challenge one input instead of the whole answer. Finish by saying which assumption the result is most sensitive to, which matters more than the point estimate.
Questions & practice
Which statistical or machine learning techniques do you find most effective for identifying behavioral patterns in geospatial data?
Medium · machine learning and modelling
Approach
- Check what information would not exist at prediction time, and exclude it.
- Pick an evaluation metric that matches the cost of each error type, not a default.
- Say how the offline result would be validated online before it is trusted.
Follow-up
- How would you choose the decision threshold, and who owns that choice?
- Where could label leakage enter this setup?
Bootstrap a confidence interval for net revenue retention
Medium · bootstrap · retention · resampling
You have one row per account with arr_start_cents (ARR twelve months ago) and arr_end_cents (ARR today, zero if churned), covering the fixed cohort of accounts that had ARR twelve months ago. Net revenue retention is sum(arr_end_cents) / sum(arr_start_cents). Write a nonparametric bootstrap from scratch, without scipy.stats.bootstrap: resample accounts with replacement, recompute the ratio of sums on each resample, and return the point estimate with a 95% percentile interval from 10,000 resamples. Also report the interval you would get from the mean of per-account ratios, and explain the difference.
Approach
- Resample the account, because the account is the unit the estimand is defined over. One bootstrap draw is a vector of account indices and both numerator and denominator are recomputed from that same draw; resampling the two sides independently destroys the within-account correlation that makes a ratio estimator stable.
- Vectorise the draws: idx = rng.integers(0, n, size=(B, n)), then end[idx].sum(axis=1) / start[idx].sum(axis=1). A 10,000 by n index matrix is usually far cheaper than a Python loop; if the matrix is too large for memory, chunk over B rather than reverting to a loop.
- Take the interval from np.quantile(ratios, [0.025, 0.975]). The percentile interval differs from estimate +/- 1.96 * bootstrap SE whenever the resample distribution is skewed, which it will be here, and the skew is the thing you want represented.
- Compute the mean-of-ratios version on the same resamples, and state the exact relationship rather than guessing which of the two is larger. With r_i = arr_end_i / arr_start_i, the ratio of sums is the arr_start-weighted mean of exactly those r_i, so sum(end)/sum(start) - mean(r) = Cov(arr_start, r) / mean(arr_start) using the population covariance. The gap is positive when larger accounts retain and expand better than smaller ones, and negative when they do not; a cohort whose small accounts churn at a higher rate has positive covariance, which puts the mean of per-account ratios BELOW the ratio of sums. Requires arr_start_i > 0 for every account, which the fixed-cohort definition guarantees; r_i is floored at 0 and unbounded above, so a handful of 4x expansions among small accounts can flip the sign. Compute the covariance and report it instead of asserting a direction.
- Report the interval width beside the concentration of the cohort. If the largest account is 12% of starting ARR, a narrow interval is evidence that the resampling unit is wrong rather than evidence that the estimate is precise.
Worked solution (30 min)
- start = df.arr_start_cents.to_numpy(float); end = df.arr_end_cents.to_numpy(float); n = len(start); point = end.sum() / start.sum()
- rng = np.random.default_rng(7); idx = rng.integers(0, n, size=(10_000, n)); ratios = end[idx].sum(1) / start[idx].sum(1)
- lo, hi = np.quantile(ratios, [0.025, 0.975]); return point, lo, hi
- per_acct = end / start; mean_point = per_acct.mean(); mean_boot = per_acct[idx].mean(1); compare np.quantile(mean_boot, [0.025, 0.975]) against (lo, hi), and report np.cov(start, per_acct, ddof=0)[0,1] / start.mean() as the quantity that accounts for the gap between the two centres.
Expected result: A point estimate equal to sum(end)/sum(start) on the unresampled data — the bootstrap mean is close but must not be substituted for it — and a percentile interval that is asymmetric around the point when expansion is skewed. The mean-of-ratios interval is centred on a different estimand, and which side it falls on is decided by Cov(arr_start, r): it sits below the ratio of sums in the common case where small accounts churn at a higher rate than large ones, and above it when the large accounts are the ones shrinking. Its width is governed by the spread of per-account growth, while the ratio-of-sums width is governed by how concentrated starting ARR is, so neither interval is reliably the wider one.
Verify it yourself
- point equals sum(end)/sum(start) computed directly on the original arrays, and point - per_acct.mean() equals np.cov(start, per_acct, ddof=0)[0,1] / start.mean() to floating-point tolerance. That is an algebraic identity, not an empirical claim: a mismatch means the per-account ratios or the weights are wrong, and the sign of it tells you which of the two numbers is larger before you look.
- np.median(ratios) sits within a small fraction of a point of the point estimate; a large gap indicates a wrong resampling unit or a transposed index matrix.
- Raising B from 10,000 to 20,000 moves the endpoints by far less than the interval width.
- Setting every arr_end equal to its arr_start gives point == 1.0, per_acct.mean() == 1.0, a zero covariance term and a zero-width interval.
Follow-up
- The cohort has 800 accounts and the largest is 12% of starting ARR. How much do you trust a percentile interval here?
- How would you extend this to an interval on the year-over-year change in NRR?
- Two accounts merged mid-window and one contract was co-termed into the other. How do you keep the cohort fixed?
Sessionise an API event stream with a 30-minute inactivity gap
Medium · sessionisation · event-streams · pandas
fct_api_request arrives as a DataFrame with account_id, user_id, request_at (tz-aware UTC), traffic_class and http_status, roughly 5 million rows. Assign a session_id to every human-attributable request: drop rows where user_id is null or traffic_class is in ('ci','synthetic_monitor','load_test'), then open a new session whenever the gap since that user's previous remaining request exceeds 30 minutes. Return the filtered frame plus session_id, and a per-session summary with user_id, account_id, session start, session end and request count. Do not loop over rows.
Approach
- Settle the filter-then-gap ordering before writing code. Removing CI and synthetic rows changes the gaps, so sessionising the raw stream and filtering afterwards is a different answer; the definition given filters first, and the two diverge most for accounts whose CI runs every ten minutes.
- Sort once by (user_id, request_at) with a stable kind, then gap = df.groupby('user_id', sort=False).request_at.diff(). The first row of each user yields NaT, which is exactly the boundary condition you want rather than a special case to patch.
- new_session = gap.isna() | (gap > Timedelta(minutes=30)); session_id = new_session.cumsum(). The cumsum runs over the whole sorted frame and therefore produces globally unique ids in one pass; a per-user cumcount collides across users and forces a composite key on every downstream join.
- Build the summary with a single groupby('session_id').agg(...). user_id and account_id can be carried with 'first' only because the sort key groups them — state that dependency, since it silently breaks if someone later re-sorts the frame.
- Decide explicitly what a session means when one user_id holds memberships in several accounts: either add account_id to the sort and group keys, or document that sessions may cross accounts. Leaving it undecided produces sessions whose account_id is whichever row sorted first.
Follow-up
- Where does 30 minutes come from, and how would you pick it from this data instead of from convention?
- An engineer reused their personal key for a nightly batch job, so machine traffic carries a human user_id. How would you detect that, and should those requests form sessions?
- How much does the session count change if you sessionise before dropping CI traffic rather than after?
Consecutive qualifying weeks before renewal, as a ranked worklist
Hard · gaps and islands · window functions · date boundaries
fct_api_request carries account_id, workspace_id, environment, request_at (timestamptz), http_status and traffic_class. fct_subscription_period carries account_id, term_end_date, auto_renew and is_current. A qualifying week for an account is an ISO week with at least 50 successful production requests in traffic_class ('interactive','batch'). Over the last 52 whole ISO weeks, and for accounts whose current term ends within 90 days, return the current qualifying-week streak length, the week it began, and the longest earlier streak. An account whose streak has broken must appear with a current length of zero.
Approach
- Bucket weeks as date_trunc('week', request_at AT TIME ZONE 'UTC'). request_at is a timestamptz, so an unpinned date_trunc silently uses the session time zone, weeks start at a local midnight, and Monday-morning traffic lands in the previous week for part of the fleet. Pinning UTC also makes the seven-day arithmetic below exact across daylight-saving transitions.
- Apply the exclusions before counting: environment = 'production', http_status < 400, traffic_class IN ('interactive','batch'). Then apply the volume floor and drop the current partial week, which can never meet a floor calibrated on whole weeks.
- Build islands with the row-number anchor: ROW_NUMBER() OVER (PARTITION BY account_id ORDER BY week_start) as rn, then week_start - rn * interval '7 days' is constant inside a run of consecutive weeks. Group by that anchor to get each streak's start, end and length.
- The current streak is the island whose end equals the last whole week; if none does, the account's current streak is zero and that is the interesting case. The longest earlier streak is the maximum length among the remaining islands.
- Join the renewal filter from the current subscription row and LEFT JOIN the streak summary so an account with no qualifying week at all still appears, rather than vanishing from the risk list precisely because it went quiet.
- Finish with an operating point. The list is worked by a team with finite capacity, so order it and cut it at that capacity, and say what happens to the accounts below the line.
Follow-up
- The floor of 50 requests was picked for this exercise. How would you calibrate it from data, and what would force a recalibration?
- A regional holiday week drops several accounts below the floor at once. How do you keep that out of the risk list?
- How would you evaluate whether contacting these accounts actually changed renewal, given that coverage is assigned deliberately?
Sessionise interactive API traffic with a thirty-minute inactivity gap
Medium · window functions · sessionisation · gaps and islands
fct_api_request carries account_id, user_id (null for service accounts), request_at, traffic_class and http_status. Using only traffic_class = 'interactive' rows with a non-null user_id, group each seat's requests into sessions on a 30-minute inactivity threshold: a request more than 30 minutes after the previous request from the same (account_id, user_id) opens a new session. For one ISO week return, per account, the session count, the median session duration in minutes and the median requests per session. A single-request session has a duration of zero.
Approach
- Filter first: traffic_class = 'interactive' and user_id IS NOT NULL. Machine traffic has no sessions in any useful sense, and leaving CI or batch rows in produces sessions that are really cron schedules.
- Get the previous timestamp with LAG(request_at) OVER (PARTITION BY account_id, user_id ORDER BY request_at). Partitioning by user_id alone stitches one person's work across two different accounts into one fabricated session, because a human holds memberships in several accounts.
- Flag a boundary where the lag is NULL or request_at - lag > interval '30 minutes'. Decide and state whether exactly 30 minutes continues the session; strictly greater is the conventional choice and needs to be written down either way.
- Assign session ids with SUM(boundary::int) OVER (PARTITION BY account_id, user_id ORDER BY request_at ROWS UNBOUNDED PRECEDING), the standard running-count construction for islands.
- Roll up to sessions with min(request_at), max(request_at) and count(*), then to accounts with percentile_cont(0.5) WITHIN GROUP (ORDER BY ...). Use medians, not means: session length is strongly right-skewed and one long-running client dominates the average.
Worked solution (30 min)
- Build the filtered week: interactive rows with user_id IS NOT NULL inside [week_start, week_start + 7 days).
- Add prev_at via LAG(request_at) OVER (PARTITION BY account_id, user_id ORDER BY request_at) and derive is_new_session = (prev_at IS NULL OR request_at - prev_at > interval '30 minutes').
- Add session_seq = SUM(is_new_session::int) OVER (PARTITION BY account_id, user_id ORDER BY request_at ROWS UNBOUNDED PRECEDING).
- Aggregate to sessions by (account_id, user_id, session_seq) taking min, max and count, with duration_minutes = EXTRACT(EPOCH FROM max - min) / 60.
- Aggregate to accounts with count(*) AS sessions, percentile_cont(0.5) WITHIN GROUP (ORDER BY duration_minutes) and percentile_cont(0.5) WITHIN GROUP (ORDER BY request_count).
Expected result: One row per account with session_count, median_session_minutes and median_requests_per_session, computed over interactive human traffic only, where a lone request yields a session of duration zero and request count one.
Verify it yourself
- Summing request_count across all sessions equals the filtered row count for the week exactly.
- Every session duration is non-negative, and no two consecutive requests inside one session are more than 30 minutes apart when you re-derive the LAG within sessions.
- Recomputing with the partition on user_id alone yields strictly fewer sessions and longer medians for any account sharing users with another account, which confirms the partition key matters.
Follow-up
- Sessions belonging to colleagues in one account are correlated. What does that do to a t-test on session length across an experiment arm?
- A long-poll or streaming endpoint keeps a connection open for hours. How do you stop it reading as one twelve-hour session?
How do you ensure your analytic conclusions are defensible and aligned with ICD 203 standards?
Medium
Approach
- Clarify what is being asked and what a complete answer would contain.
- Say what you would check first and why it is the highest-information step.
- Work from the decision backwards to the evidence you would need.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
How do you approach the automation of analytical workflows to ensure they are scalable and repeatable?
Medium
Approach
- Say what you would check first and why it is the highest-information step.
- Clarify what is being asked and what a complete answer would contain.
- State your assumptions explicitly before working the problem.
Follow-up
- What assumption would you test first?
- How would you know your answer was wrong?
Set the operating point for a capacity-bound renewal-risk worklist
Medium · precision at k · operating point · leakage · selection bias
A customer-success team of six can contact at most 40 accounts a week. You have an account-level renewal-risk score and the tables behind it: fct_subscription_period (account_id, term_end_date, arr_cents, amendment_type, booked_at, is_current), fct_support_ticket (account_id, severity, reopened_count, breached_sla, linked_incident_id, opened_at) and fct_api_request. Define the metric that grades this worklist, set the operating point, and state what happens to accounts below the line. The team will not use a score they cannot explain, so say how that constrains what you build.
Approach
- Grade the list the way it is used. The team works 40 accounts a week, so the metric is precision at k = 40, not AUC. A global AUC over thousands of accounts rewards correct ordering among accounts nobody will ever call, which is ordering that cannot change an outcome.
- Restrict the candidate pool before ranking anything: accounts whose term_end_date falls within the next 90 days. An account eleven months from renewal cannot churn in the measurement window, so it can occupy a slot in the list while being structurally incapable of producing the outcome.
- Report two numbers because they disagree. Precision at 40 counts accounts; ARR captured at 40 counts money. A list that catches many small churns and misses one large one scores well on the first and badly on the second, so state which the team is optimising before the ranking is built.
- Audit leakage by timestamp, feature by feature. Every feature must carry a timestamp proving it existed before the scoring date: a downgrade amendment's booked_at, a ticket's opened_at, a churn reason code written at close. Drop anything you cannot date, and be specific that reason codes and cancellation amendments are written after the renewal conversation started.
- Attach a policy to the threshold, because a threshold without one is not a decision. Accounts ranked 41 and below get no contact this week; that is an accepted cost, and the weekly readout must include the churn that landed below the line so the operating point can be revisited rather than assumed. Favour a small inspectable model, because a stronger model the team ignores has an effect of zero.
Worked solution (30 min)
- Build the weekly candidate set: accounts from the current fct_subscription_period version whose term_end_date falls within 90 days of the scoring date.
- Assemble features only from rows timestamped before the scoring date: trailing 28-day 5xx rate and successful production request volume from fct_api_request, sev1 and sev2 ticket counts plus reopened_count from fct_support_ticket filtered on opened_at, and seat utilisation from the contract version current at that date.
- Label the outcome as the absence of a successor fct_subscription_period row with amendment_type in ('renewal','upsell','downgrade') within 45 days of term_end_date.
- Backtest week by week: take the top 40, and report precision at 40, ARR captured at 40, and the churned ARR that landed below rank 40.
Expected result: A weekly backtest table carrying precision at 40, ARR captured at 40, and churned ARR missed below the line, over a candidate pool restricted to accounts renewing within 90 days. The answer ties the operating point k = 40 to team capacity, states the leakage rule that every feature must carry a timestamp earlier than the scoring date, and accepts explicitly that accounts below rank 40 receive no contact.
Verify it yourself
- No feature may derive from a row timestamped at or after the scoring date; re-run the backtest dropping each feature in turn to confirm none carries post-hoc information.
- A 90-day renewal window on an annual-contract base should hold roughly a quarter of paying accounts; a pool the size of the whole base means the term_end_date restriction is not being applied.
- Churn must be dated at term_end_date, not at the date the record was updated, or losses shift into whichever week the operations team did its paperwork.
Follow-up
- Coverage is assigned by this list, so contacted and uncontacted accounts differ systematically in exactly the risk signal that drives the outcome. How would you ever measure whether the outreach worked?
- Annual contracts produce few churn events per quarter. At what point is the honest answer that there is not enough signal to model this, and what would you deliver instead?
Consumption per account always dips in the last four days
Easy · pipeline lag · restatement · reporting windows
Your consumption dashboard reads billable units per paying account from fct_usage_daily (account_id, sku_code, usage_date, billable_quantity, net_amount_cents, is_restated, first_written_at, restated_at, updated_at). Every refresh shows the final three to five days declining, and a review is scheduled on that shape. Establish empirically how long a usage_date takes to settle, separately per sku_code, and specify the trailing exclusion window every reported figure should use. Derive the number from the data; do not adopt a convention.
Approach
- Treat settlement as a measurable curve rather than a belief: for each historical usage_date, compare the total captured as of age d days against that date's final settled total.
- Do it per sku_code, because metering paths differ. A per-request SKU lands within hours, while a storage-month SKU is produced by a daily sweep and lands later, so one global lag number is wrong for at least one of them.
- Pick the age at which a stated percentile of dates reaches a stated completeness threshold, for example the tenth percentile date reaching 99.5 percent of final, and take the slowest SKU's age as the dashboard's exclusion window.
- Separate late arrival from restatement. Late rows raise totals and are fixed by waiting; restatements can move either way and are not, so report the share of the gap from each.
- Encode the exclusion inside the query rather than in the chart, so anyone reusing the SQL inherits the rule, and never compare a fresh partial period against a settled one.
Follow-up
- Month-end invoicing needs a number before settlement completes. How would you publish an early estimate with an honest uncertainty band attached?
- What monitor would tell you the settling time has changed, without anyone remembering to re-run this analysis?
Suggested practice checklist
Roughly 90 minutes a night on weekdays with one longer weekend block. The plan deliberately cuts scope rather than compressing everything, on the assumption that finishing one thing a night beats half-starting four.
Day 1 — Fix the scope and set a baseline
- Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list for everything else and keep it visible all week.
- Take one 20-minute SQL prompt and one 10-minute metric question cold, and write the single sentence that says what blocked each attempt, since that sentence is what decides which two topics get the most evenings.
- Set the week's one rule: one problem finished to completion every night, including the night you only have 40 minutes.
Deliverable: A one-page scope with an explicit not-doing list and two cold attempts, each carrying one sentence on what blocked it.
Day 2 — One query pattern, written three times
- Choose the single pattern most likely to appear (a cohort retention grid, or a funnel counted by user) and write it three times from a blank file rather than editing the previous attempt.
- On the third attempt, write the grain of every CTE as a comment before writing its body.
- Stop at 90 minutes even if the third version is imperfect, and write the one thing you would fix with another hour.
Deliverable: Three independent versions of the same query plus a note on what changed between them.
Day 3 — Only the statistics you will be asked to defend
- Write, in under 200 words, how you would decide whether a difference between two groups is real: the test, its assumptions, and what you would switch to when an assumption fails.
- Compute a 95 percent confidence interval for a difference in proportions by hand on realistic numbers, then write in one sentence what changes if the two samples are paired rather than independent.
- Write your answer to "what does a p-value mean", check it against a definition, and delete the version that describes it as the probability the hypothesis is true.
Deliverable: A 200-word written answer and one hand-computed interval you can reproduce under pressure.
Day 4 — One case, and the assumptions holding it up
- Answer one product case aloud in 20 minutes with a recording running, then listen back with a pen and mark every claim you asserted without saying what it rested on: an assumed user behaviour, an assumed data source, an assumed baseline rate, an assumed grain.
- Pick the three assumptions the recommendation actually depends on, write how you would check each one against data, and say which one being wrong would flip the recommendation rather than merely weaken it.
- Write the four-step structure you used onto a card small enough to hold in working memory when you are nervous.
Deliverable: One recording, three load-bearing assumptions each with a written check, and a four-step structure card.
Day 5 — Your own work, timed
- Write a 90-second version and a four-minute version of your main project, and time both out loud rather than reading them.
- Prepare answers to the two follow-ups that always come: what you would do differently, and how you knew it worked.
- Put one number in the first sentence and be able to say exactly where that number came from and what it excludes.
Deliverable: Two timed narratives with one defensible number in the opening line.
Day 6 — The one full rehearsal, in a longer weekend block
- Run a 60-minute mock covering query work, a case and a behavioural question in a single sitting with no breaks, because sustained attention is the thing evenings have not trained.
- Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
- Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.
Deliverable: Mock notes naming three failure moments with a specific fix written under each.
Day 7 — Taper
- Write the 20-minute warm-up you will actually do on the morning of the interview: one query you can already write from a blank file, one metric you can define out loud, and nothing you have never seen before.
- Re-read only your own notes from this week, and open no new material.
- Write down the logistics: the tool you will be asked to work in, whether lookups are allowed, and the sentence you will use when you do not know something.
Deliverable: A one-page card holding the case structure, the project numbers, and the logistics.
Ambiguous requests are the test
Most of the questions in this section reduce to one thing: can you be handed a vague request and come back with something useful? Prepare an example where the ask was underspecified, you chose an interpretation, and you said out loud which interpretation you chose. Describing how you narrowed the question matters more than the technique you eventually used.
Describe a time you had to handle "imperfect" or fragmented data to provide a clear intelligence product.
Medium · behavioural and stakeholder questions
Approach
- Quantify the outcome, including what you would not claim credit for.
- Pick a story where you drove the decision, not one where you observed it.
- Name the disagreement or constraint, and how you resolved it with evidence.
Follow-up
- What would you do differently if you ran that project again?
- How did you know the outcome was caused by your change?
Explain your process for validating a model’s assumptions before presenting findings to non-technical stakeholders.
Medium · behavioural and stakeholder questions
Approach
- Close with what you would do differently, concretely.
- Quantify the outcome, including what you would not claim credit for.
- Name the disagreement or constraint, and how you resolved it with evidence.
Follow-up
- What would you do differently if you ran that project again?
- How did you know the outcome was caused by your change?
Scope an open-ended request to predict account churn
Medium · scoping · churn modelling · operating point
A customer success director asks for a list of accounts about to churn. You know only that the team has six people and that contracts are annual. Available data is fct_subscription_period, fct_usage_daily, fct_api_request, fct_support_ticket and dim_account. Before writing any code, produce the questions you need answered, a proposed definition of about to churn, and the shape of the artefact you would hand back, including the operating point that turns a score into a decision.
Approach
- The interviewer is probing whether you convert a vague request into a decision with a capacity constraint attached. A candidate who starts talking about model families has already failed the exercise.
- Pin the event and the horizon first. Churn is only possible at term_end_date, so the population is accounts renewing in the next 60 to 90 days, not the whole base. Ask explicitly whether contraction and downgrade count as churn or only full non-renewal, because the three have different base rates and different interventions.
- Pin the action and the capacity. Six people times a realistic number of meaningful interventions per week gives k, and k is what the list is ranked to. Evaluate on precision at k rather than a global AUC over accounts that will never be contacted.
- Audit leakage before choosing features. Every feature needs a timestamp proving it existed before the prediction date. A downgrade amendment, a churn reason code, and a ticket opened after the renewal conversation started are all leaks that will make the offline number look excellent and the live list useless.
- Ask for the counterfactual now rather than later. Coverage is assigned deliberately, so without a held-out slice agreed at the start the intervention can never be evaluated, and you will be asked for its impact in nine months regardless.
- Propose the smallest artefact that closes the loop: a weekly ranked list sized to capacity with two or three inspectable reasons per row, plus a stated policy for accounts below the line.
Follow-up
- The director insists all accounts are in scope, not only those renewing soon. How do you answer without simply refusing?
- Historical non-renewals number about 30 a year. At what point do you tell them a model is the wrong tool and a rules list is better?
- Which candidate features would you drop purely because you cannot date them?