cswork / libraryOpen practice workspace

Interview guides · Woolworths Group

Woolworths Group Software Engineer Interview Questions & Guide 2026

Take-home style practice for Woolworths Group software engineer candidates: a small service, a fixed budget, a written tradeoff.

The 60-second brief

A Software Engineer at Woolworths Group plays a vital role in powering one of the largest retail ecosystems in the Southern Hemisphere. You are not just writing code; you are building the digital infrastructure that supports millions of customer transactions, complex supply chain logistics, and high-scale edge computing environments. Your work directly impacts how people access essential goods and how the business scales its operations across physical and digital storefronts.

The title spans product, platform and infrastructure work, and which of those the seat actually is decides whether design or algorithms carries more weight in your preparation. The posting rarely settles it; what the team is on call for usually does.

Focus areas

  • Bound blast radius with per-tenant concurrency limits
  • Evolve APIs without breaking pinned SDK clients
  • Make every write idempotent under client retries

Overview

The engineering challenges here are defined by scale and complexity. Whether you are optimizing edge infrastructure, refining backend service patterns, or developing customer-facing applications, your contributions must be robust, reliable, and performance-oriented. You will collaborate with cross-functional teams to solve real-world problems, moving from high-level system architecture down to the nuances of efficient code implementation.

While the role demands technical excellence, Woolworths Group places a high premium on candidates who can articulate their design decisions clearly. Be prepared to explain the "why" behind your technical choices, not just the "how."

The Woolworths Group interview process

Woolworths Group candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Recruiter Screen

Half of this call is the part candidates treat as small talk: start date, notice period, work authorisation and its timing, location and time zone, on-call, and the number. Those are what kill offers late, after several engineers have each spent a day. Surfacing a hard constraint now costs you nothing and occasionally buys you something, since a loop compressed to fit a competing deadline can usually only be arranged if it is asked for early. The common failure is deflecting the compensation question twice, then discovering at offer stage that the band never reached your number.

What to demonstrate

  • Whether your hard constraints are compatible with the role before a loop gets booked: earliest start, notice period, what authorisation you hold and when it needs action, days on site, willingness to carry a pager
  • Whether you give a compensation range with something behind it, such as current total compensation or a competing timeline, rather than leaving the band untested
  • Whether your stated timeline is real, since a competing deadline raised now is something scheduling can sometimes work around and the same deadline raised at offer stage usually is not

How to prepare

  • Write each constraint down in one line before the call and state them as facts rather than negotiating them live under a question you were not expecting
  • Set your range from two or three current data points for that level and location, and name the structure you are quoting in, so the number is comparable to the one they are holding
  • If another process is running, say where it stands and by when, and ask directly whether this loop can be scheduled inside that window

Technical Assessments

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

  • In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
  • In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
  • Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

  • Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
  • Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
  • For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first

Behavioral Interviews

What you say here is written down by each interviewer and compared afterwards, so the unit of evaluation is a claim someone else could check, not a well-told narrative. Two things make a story checkable: detail only a participant would hold, and a clean line around which part was yours. Vague ownership is the usual failure and it is usually accidental, because engineers say we about the team's work and we about their own, so the thing they personally built disappears into the plural. Name the part you wrote, and name who did the rest.

What to demonstrate

  • Whether your details are ones a participant would hold and an observer would not: the constraint that ruled out the obvious approach, the first attempt that failed, the person who objected and on what grounds
  • Whether ownership survives a direct question, since a follow-up to we decided is routinely who decided, and an answer that stays plural at that point is read as the work belonging to someone else
  • Whether the numbers you quote are ones you would say identically to a former colleague with the dashboard open

How to prepare

  • Go through each story replacing every we with either I or a named role (the on-call engineer, the reviewer, the other team) and check the story still holds together. Wherever it stops making sense you have found a part you cannot actually speak to
  • Open the artefacts for two of your stories, the pull request, the design doc, the incident notes, and read them for dates and figures you have been rounding in the retelling. Correct your version to match
  • For each story write the single sentence you would least want repeated to a former teammate, then either make it accurate or take it out

Where candidates lose points

Treating a timed-out write as a failed write

A timeout says the response did not arrive, not that the work did not happen; the server may well have committed and then lost the connection. Retrying a non-idempotent create after a timeout is the standard way to end up with two of something, and those duplicates land precisely when the system is already degraded and least able to absorb them. The discipline is to treat a timeout as unknown: either the write carries an idempotency key so the retry is safe by construction, or the client re-reads authoritative state before deciding what to do, and the interface says unknown rather than showing a failure that invites a second click.

Holding money in a floating-point type, or rounding it more than once

Binary floating point cannot represent 0.01 or 0.1 exactly, so sums drift and two code paths that should agree disagree by cents nobody can trace back. The fix is integer minor units or an exact decimal type end to end, with sub-cent rates expressed as scaled integers such as micro-units, because a per-request price genuinely is smaller than a cent. The second half of the trap is rounding position: rounding each line and then summing gives a different total from summing and rounding once, and half-up and half-even diverge systematically across many lines, so rounding must happen at one named place and every downstream reader must carry the rounded value rather than recompute it from quantity and rate.

Saying 'eventually consistent' without naming the anomaly a user would see

Describe the concrete symptom you are choosing to accept: the author reloads and their own comment is missing for two seconds, or two devices show different balances for a minute. The class of consistency model is a technical label; the tolerable anomaly is the actual product decision.

Arguing past a hint

When the interviewer asks what happens for a particular input or floats a different data structure, stop and take it seriously; it is almost always a correction rather than idle curiosity. Talking over it converts a recoverable wrong turn into a data point about how you handle review.

Questions & practice

Parse and verify a timestamped multi-signature webhook header

Easy · parsing · hmac · constant-time-compare · replay-protection

An inbound webhook carries a signature header of at most 1 KiB shaped t=<unix seconds>,v1=<64 hex chars>, with up to five v1 values during secret rotation and possibly unknown scheme keys. You hold the raw request body bytes and the currently active signing secrets. Write the parser and the verifier: accept when any active secret reproduces a signature and the timestamp is within a five-minute tolerance in either direction, reject otherwise. Single left-to-right pass over the header, no regular expression. State what is inside the MAC and why.

Approach

  1. Parse in one scan: split on ,, then on the first = only, since a value may itself contain = under a future scheme. Accept t exactly once and treat a second t as a reject rather than last-wins. Push every v1 onto a short list and ignore any other key, so a v2 can be introduced later without breaking this verifier.
  2. Say what is signed: HMAC-SHA256 over the exact byte string <t>.<raw body bytes>, yielding 32 bytes or 64 hex characters. The timestamp sits inside the MAC because otherwise an attacker replays yesterday's body with its still-valid signature and only has to edit the header timestamp.
  3. Hash the bytes as received. Verifying against a re-serialised JSON body is the usual defect: key order, whitespace and number formatting all change the bytes while the parsed objects compare equal, so signatures fail for honest senders and the popular 'fix' is to stop checking.
  4. Compare in constant time over fixed-length digests. Decode the hex to 32 bytes, accumulate acc |= a[i] ^ b[i] across the whole length, and test acc == 0 at the end. Evaluate every candidate without an early exit; at five candidates that is five HMACs over the body, linear in body size and negligible beside the network.
  5. Apply the tolerance as a two-sided bound, rejecting when |now - t| > 300 seconds. A sender whose clock runs ahead of yours is an ordinary case, and an unbounded future timestamp is a free replay window.
  6. Complexity: O(L) over the header producing k candidates, plus k HMACs at O(|body|) each. Space is O(k) beyond the body itself. Do the cheap rejections, including the tolerance check, before any cryptography runs.

Follow-up

  • The body is 40 MB. What changes about where you verify, and what can you do before the whole body has arrived?
  • A customer reports that signatures fail for exactly the requests whose body contains a non-ASCII character. What is your first hypothesis?
  • How do you rotate the signing secret with no failed deliveries, and how long do both secrets stay live?

Seal an hour under late data with bounded memory

Hard · watermarks · late-data · quantile-sketch · conditional-write

Metering ingest reads 256 partitions at 10,000 to 40,000 events/second. Events carry occurred_at and ingested_at, and during a producer replay the gap between them is hours. Seal each UTC hour once no more than 50 parts per million of that hour's eventual quantity can still arrive, using memory that does not grow with the size of the replay. Define the watermark, the lateness parameter and how you measure it, the structure holding open hours, and the write that performs the seal. State what an idle partition does to your watermark.

Approach

  1. Two clocks, two jobs. Bucket by occurred_at, because that is the hour the customer is billed for, and advance the watermark on ingested_at, because that is what the fold has consumed and what source_max_ingested_at records. Conflating them is what makes late data invisible.
  2. The global watermark is the min over partitions of each partition's committed ingested_at, not the max: the fold is trustworthy only as far as the slowest partition. The consequence is that one idle partition pins the watermark forever and nothing seals, so an idle partition must promote its watermark to wall clock after a stated idle timeout, and that timeout becomes a correctness parameter, because a partition that is slow rather than idle gets sealed past.
  3. Choose the lateness L from the measured distribution of ingested_at - occurred_at, weighted by quantity rather than by event count. The target is 50 ppm of the hour's quantity, and a replay is rare in events while carrying disproportionate mass, so an event-weighted quantile picks an L that is comfortably wrong at exactly the moment it matters.
  4. Measure that quantile in bounded memory. A Greenwald-Khanna summary gives epsilon-approximate quantiles in O((1/epsilon) log(epsilon n)) space; a t-digest costs more per merge but has relative error that tightens at the tails, which is the half of the distribution you are reading at p99.99. Keep a separate summary per tenant class, because one tenant's batch importer is not the population.
  5. Hold open hours in a min-heap keyed by hour_start. When the watermark advances, pop every hour with hour_end + L < W and seal it: O(log H_open) per advance and O(1) amortised per event to touch its bucket. Memory is open hours multiplied by distinct (tenant, workspace, sku) keys, so cap the number of simultaneously open hours and spill the oldest into usage_rollup_hourly as status='open' with a revision bump. While an hour is open the row is upsertable, so the store is your overflow.
  6. The seal itself is a conditional write: update ... set status='sealed', sealed_at=now() where status='open' returning .... Two sealers race on every restart, and the loser must see zero rows and stop rather than write a second value. After the seal, an event for that hour is not an upsert but an adjustment, and source_max_ingested_at is what proves it arrived afterwards.

Worked solution (40 min)

  1. Replay a day of events with a synthetic lateness distribution: 99.9% under two minutes, plus a 0.05% tail at four to six hours that carries 3% of total quantity.
  2. Compute the p99.99 lateness two ways, event-weighted and quantity-weighted, and put the two numbers side by side.
  3. Implement the min-heap of open hours with the watermark as the min over 256 partitions, then stall one partition for 20 minutes and observe what seals.
  4. Set the idle-partition timeout to 60 seconds, repeat the stall, and measure how much quantity arrives after the seal.
  5. Attempt the seal from two workers at once and confirm the conditional update lets exactly one through.

Expected result: The quantity-weighted p99.99 is hours larger than the event-weighted one. Choosing L from the event-weighted number lets roughly the tail's 3% of quantity land after the seal, 600 times the 50 ppm target. With the min watermark and no idle timeout, the stalled partition blocks all sealing; with a 60-second timeout, the stall is sealed past and its events arrive late.

Verify it yourself

  • Post-seal quantity as a fraction of the hour's total is at or below 50 ppm at the chosen L, measured rather than assumed.
  • The second sealer's update reports zero rows affected and writes nothing.
  • Heap size equals the number of open hours and does not grow with the replay's event count.

Follow-up

  • A replay starts during the sealing window for a period you are about to close. What do you do, and what is the customer-visible consequence of each option?
  • Your measured quantity-weighted p99.99 lateness is six hours and the invoice must be issued at 02:00 UTC on the first. How do you reconcile those two numbers?
  • How would you detect that L has drifted before it costs you an hour's quantity?

Fold a deduplicated usage stream into hourly rollups

Easy · aggregation · deduplication · watermarks · exact-arithmetic

You are given one day of usage_event rows, up to 250 million, each carrying event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at and ingested_at. Produce usage_rollup_hourly cells keyed (tenant_id, workspace_id, sku, hour_start) with quantity_sum, event_count and source_max_ingested_at. An event counts once per (tenant_id, idempotency_key). The rollup grain has no environment column, so state your filter. One pass. Give your time and space bounds, and say what the deduplication actually costs in memory.

Approach

  1. Bucket on occurred_at, never ingested_at: hour_start = date_trunc('hour', occurred_at at time zone 'UTC'). The two columns answer different questions. occurred_at says which hour the customer is billed for; ingested_at says how current the fold is. Using the second for the first makes late data invisible instead of correctable.
  2. The fold is trivial and the deduplication is the entire cost, so price it before designing anything clever. An exact set over (tenant_id, idempotency_key) at 250M entries, stored as a 16-byte 128-bit hash in an open-addressed table at 0.7 load factor, needs about 357M slots at 16 bytes each, roughly 5.7 GB. The fix is partitioning by hash(tenant_id) % P so each shard holds 1/P of the set and no tenant's keys straddle shards.
  3. Rule out a Bloom filter as a replacement, in the right direction: a false positive reports 'already seen' for an event never seen, so you drop a real event and lose revenue with no error raised. It is usable only as a negative pre-filter in front of the exact set, where a miss is conclusive and a hit must fall through to the real lookup.
  4. Accumulate in scaled integers, not binary floating point. numeric(20,6) admits values below 10^14, so one event scaled to micro-units can reach 10^20, past int64's 9.22 x 10^18; use a 128-bit or arbitrary-precision accumulator unless you first bound the per-event maximum. binary64 represents integers exactly only to 2^53, about 9.01 x 10^15, and cannot represent 0.1 at all, so two runs that sum in different orders disagree.
  5. Carry source_max_ingested_at = max(ingested_at) over the events folded into each cell, and count event_count over accepted, post-dedup events. Without that watermark there is no way to prove later what a number did and did not include, which is the first question any reconciliation asks.
  6. State the environment filter explicitly, because the rollup grain cannot record it. A fold that quietly includes staging bills non-production traffic; one that quietly excludes it loses a cost signal. Production-only is the billing answer, and either way it belongs in the job name and the output metadata. Complexity: O(n) time, O(distinct dedup keys) space, dominated by the dedup set rather than by the cells.

Follow-up

  • A producer retries at 23:59:59 and the retry lands at 00:00:01. The unique index on the daily-partitioned table must include the partition key. What gets double-counted, and what is the smallest change that fixes it?
  • The consumer acknowledges its batch before committing the fold. Which failure loses revenue now, and which arrangement duplicates instead?
  • What makes a re-run over the same day produce byte-identical rollups?

Migrate a live partitioned event table without blocking ingest

Hard · online migration · ddl locks · expand and contract · partitioning

usage_event is range-partitioned daily on ingested_at, holds roughly 250M rows per day across 400 live partitions, and is written at 10-40k rows/second. Two changes are required: quantity must move from double precision to numeric(20,6), and a new environment column must become NOT NULL with a default of 'production'. Ingest cannot stop. Give the ordered plan, naming for each step the lock it takes, what that lock blocks, and roughly how long it is held. Identify the one step that cannot be rolled back cleanly once traffic depends on it.

Approach

  1. Classify the two changes before planning anything. Adding a column with a non-volatile default has been metadata-only since PostgreSQL 11, so it is cheap. Changing double precision to numeric is not binary-coercible, so alter column ... type rewrites every partition under ACCESS EXCLUSIVE and rebuilds its indexes; on this volume that is hours of blocked ingest and is simply not an option, which is why the plan is expand-and-contract rather than one statement.
  2. Expand: add quantity_numeric numeric(20,6) and environment with its default on the parent. Both are catalogue-only but both take a brief ACCESS EXCLUSIVE that cascades to partitions, so run each with lock_timeout set to a second or two and retry on failure. A queued ACCESS EXCLUSIVE request blocks every reader behind it, which is how a metadata-only change turns into an outage.
  3. Dual-write: deploy producer code that populates both columns on every insert, and leave it running before anything reads the new column. This is the step that cannot be reverted cleanly. Once readers depend on quantity_numeric, reverting the writer leaves rows with a null there, and the gap is only discoverable by re-reading the old column, which the readers have stopped doing.
  4. Backfill older partitions in batches keyed on the primary key, oldest first, committing every few thousand rows with a pause between batches, and skipping the partition still receiving writes until it rotates. Each batch is an ordinary UPDATE taking row locks only. The cost is bloat and WAL rather than blocking, so watch dead tuples and let autovacuum keep pace instead of wrapping 400 partitions in one transaction.
  5. Make NOT NULL cheap with the three-step form: add constraint ... check (environment is not null) not valid (brief ACCESS EXCLUSIVE, no scan), then validate constraint (SHARE UPDATE EXCLUSIVE, scans while reads and writes continue), then set not null, which from PostgreSQL 12 uses the validated check and skips its own full scan. Do this per partition, then on the parent.
  6. Switch and contract: move reads to the new column behind a flag, verify over a full period that both columns agree on freshly written rows, drop the old column (metadata-only), and only then remove the dual-write. Any index on the new column goes on with CREATE INDEX CONCURRENTLY per partition, since CIC is not supported on a partitioned parent: create the parent index with ONLY, build each child concurrently, then ALTER INDEX ... ATTACH PARTITION until the parent index becomes valid.

Follow-up

  • A CREATE INDEX CONCURRENTLY fails halfway through the partition list. What state is the table in, how do you detect it, and what do you run?
  • The producer computes quantity itself. What happens to a request already in flight when the dual-write deploy lands, and does it matter?
  • Give two queries that prove the backfill is complete: one cheap enough to run every minute, one authoritative.

Rebuild an hourly rollup with deduplication and late-arrival accounting

Hard · window functions · deduplication · event time vs ingest time · watermarks

From usage_event (event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at, ingested_at), produce the values usage_rollup_hourly should hold for one tenant over one day: per (workspace_id, sku, hour_start) the deduplicated quantity_sum, event_count and source_max_ingested_at, bucketed by occurred_at. Duplicates share (tenant_id, idempotency_key). Also report, per hour, the running total across the day and the share of quantity that arrived more than two hours after the hour began. Write the query, and state which duplicates a daily unique index cannot catch.

Approach

  1. Deduplicate in its own CTE before any aggregation, because a SUM cannot be un-summed: row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id) = 1. Include the tiebreaker. Without it the surviving row is non-deterministic when two duplicates share an ingested_at, and a rollup described as deterministically recomputable then disagrees with itself between runs.
  2. Bucket on occurred_at and nothing else, and pin the timezone explicitly. date_trunc('hour', timestamptz) truncates in the session's TimeZone setting, so the same query run by a session set to a non-UTC zone buckets differently; use the three-argument date_trunc('hour', occurred_at, 'UTC') on PostgreSQL 16 or later, or date_trunc('hour', occurred_at at time zone 'UTC') at time zone 'UTC' before that. Filter environment = 'production' explicitly, since metering covers three environments and billing covers one.
  3. Aggregate to the grain with sum(quantity), count(*) and max(ingested_at). The last is not decoration: it is the watermark the row consumed up to, and without it there is no way to prove afterwards what a number did and did not include.
  4. Compute the late share inside the dedup-and-aggregate step as a conditional aggregate, sum(quantity) filter (where ingested_at > hour_start + interval '2 hours'), then divide by the hour's total. Compute the running total as a window over the already aggregated rows: sum(quantity_sum) over (partition by workspace_id, sku order by hour_start rows between unbounded preceding and current row). Running either over raw rows puts the duplicates back.
  5. Answer the index question exactly. The unique constraint is on (ingested_day, tenant_id, idempotency_key), because a unique index on a partitioned table must contain the partition key. It therefore deduplicates only within one ingest day and admits a duplicate whose retry crosses midnight or whose replay runs a week later. That is why this CTE dedups across the whole window being recomputed, and why the dedup horizon is a correctness parameter rather than a retention cost.
  6. Keep the numeric type all the way through. quantity is numeric so the sums are exact; a cast to double precision anywhere in this pipeline reintroduces drift that surfaces only as a few unreconcilable cents per tenant per month, long after the query is out of anyone's mind.

Worked solution (40 min)

  1. Generate a day of events for one tenant across three workspaces and two SKUs, inject 2% duplicates sharing an idempotency_key with a later ingested_at, and inject 1% whose ingested_at is six hours past occurred_at.
  2. Write the dedup CTE alone and confirm its row count drops by exactly the injected duplicate count.
  3. Aggregate and compare quantity_sum against a ground truth computed outside SQL from the generator's own records.
  4. Add the two window and filtered aggregates, and confirm the final hour's running total equals the ungrouped day total for each (workspace, sku).
  5. Run the whole query twice over static data and diff the two outputs.
  6. Re-run with the session TimeZone set to a non-UTC zone and confirm hour_start does not move.

Expected result: One query: a dedup CTE using row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id); aggregation by (workspace_id, sku, hour_start) producing quantity_sum, event_count and max(ingested_at) plus a filtered late-quantity aggregate; a running total as a window over the aggregated rows; and an explicit statement that the partition-scoped daily unique index cannot catch a duplicate that crosses the ingest-day boundary or arrives in a later replay.

Verify it yourself

  • Row count after dedup equals raw count minus injected duplicates, exactly.
  • The running total at the final hour equals the ungrouped day total for that (workspace, sku).
  • Two consecutive runs over static data return byte-identical rows.
  • Every hour_start is hour-aligned in UTC and unchanged by the session's TimeZone setting.

Follow-up

  • A dispute forces the same recompute over 40 days for one tenant. What changes about the dedup CTE's memory use and the chosen plan, and what would you do about it?
  • Two runs a minute apart return different quantity_sum values for an hour that is already closed. Give two mechanisms that produce that, and the single query that distinguishes them.
  • Express the same rollup incrementally so it does not re-scan the day each time the watermark advances. What does the incremental version stop being able to answer?

Explain your approach to data center infrastructure and edge computing.

Medium · system design and architecture

Approach

  1. Name the read and write paths separately; they rarely have the same bottleneck.
  2. Choose a partition key and say what query it makes expensive.
  3. Fix the scope first: who calls this, how often, and what they do when it fails.

Follow-up

  • How does this behave when that dependency is down for an hour?
  • What would you drop to keep the system up under load?

System design questions and different architecture patterns.

Medium · system design and architecture

Approach

  1. Choose a partition key and say what query it makes expensive.
  2. Name the read and write paths separately; they rarely have the same bottleneck.
  3. State the consistency you need, and where you are willing to be stale.

Follow-up

  • How does this behave when that dependency is down for an hour?
  • What would you drop to keep the system up under load?

How do you design for high-availability in distributed systems?

Medium · system design and architecture

Approach

  1. Name the failure you are designing for, then the recovery path.
  2. Fix the scope first: who calls this, how often, and what they do when it fails.
  3. State the consistency you need, and where you are willing to be stale.

Follow-up

  • How does this behave when that dependency is down for an hour?
  • What breaks first when traffic grows ten times?

Can you walk us through a recent code review process you participated in?

Medium

Approach

  1. Work from the requirement backwards to the design.
  2. State your assumptions explicitly before working the problem.
  3. Clarify what is being asked and what a complete answer contains.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

How much do you know about Cisco ISE?

Medium

Approach

  1. Work from the requirement backwards to the design.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.

Follow-up

  • How would you know your answer was wrong?
  • What assumption would you test first?

Design a machine-readable error contract for the gateway

Easy · error taxonomy · retries · api contract

The edge gateway serves roughly 30k requests/second to SDKs and CI pipelines that retry automatically. Today every failure returns 500 with a prose message that clients string-match on. Design the error contract: the response body fields, and the status code for a malformed body, a revoked credential, a scope the credential lacks, a row belonging to another tenant, a reused idempotency key sent with a different body, an exceeded rate limit, and an unreachable dependency. For each, state whether the client may retry and on what schedule. Deliverable: the envelope schema plus the status-to-retry table.

Approach

  1. Split the envelope by audience: a stable code string for programs, a message documented as human-only and free to change, a request_id that joins to gateway logs, and a details array for per-field problems. The code list is an enum that only ever grows.
  2. Assign status by who has to change something: 400/422 for the caller's bytes, 401 for a credential that no longer authenticates, 403 for a scope or entitlement, 404 rather than 403 for a row in another tenant because 403 confirms the identifier exists, 409 for an idempotency conflict, 429 for a limit, 503 for a dependency.
  3. Derive retryability from the method and the idempotency key rather than from the status: a 5xx or a timeout is an unknown outcome, not a failure, so GET/PUT/DELETE may be retried under HTTP semantics and POST only when it carries an idempotency key.
  4. Put the schedule in the response: Retry-After on 429 and 503 overrides the client's own backoff; otherwise capped exponential backoff with full jitter, sleeping uniformly in [0, min(cap, base * 2^attempt)], bounded by a total attempt budget so retries expire before the caller's deadline.
  5. Write the negative rules into the published contract: clients must never parse message, must tolerate unknown code values by falling back to the status class, and a code's meaning is never redefined once shipped.

Worked solution (20 min)

  1. Write the envelope as a JSON schema with four top-level fields and say which are guaranteed present on every error.
  2. Fill a seven-row table: condition, status, code string, retryable yes/no, and the schedule or the reason retrying cannot help.
  3. For each non-retryable row, write the one thing the caller must change (bytes, credential, plan, key) so nothing is marked non-retryable without a remedy.
  4. Add the unknown-outcome row for timeouts and 5xx separately from the other rows, and give it an action other than 'treat as failed'.
  5. Write two sentences of client guidance: honour Retry-After when present, apply full jitter otherwise, and stop at the attempt budget.

Expected result: An envelope of { code, message, request_id, details[] } plus a table in which only 429 and 503 are unconditionally retryable, 5xx and timeouts are retryable only for idempotent methods or keyed POSTs, and every other row names a caller-side change.

Verify it yourself

  • No row requires the client to read message to decide what to do.
  • The cross-tenant row returns 404 and the justification mentions existence disclosure.
  • Timeout appears as its own outcome, distinct from both success and failure.
  • Retry-After is stated as authoritative over any client-side backoff calculation.

Follow-up

  • A customer reports they retried a 500 from POST /v1/runs and ended up with two sandboxes billed. Whose bug is it, and what in your contract permits their reading?
  • You need to add a new error code next quarter without a version bump. What did the v1 contract have to say for that to be non-breaking?

Regional error rate explodes after a dependency merely slows

Hard · retry storm · circuit breaker · partial outage

A control-plane read replica in one region degrades from 4 ms to 120 ms. Within ninety seconds that region's gateway error rate rises from 0.01% to 40% and its p99 becomes bimodal, one mode near the old p99 and one at the client timeout. The other two regions are unaffected. The gateway retries control-plane reads three times with exponential backoff and no jitter. Give an ordered checklist that separates trigger from amplifier, the offered-load arithmetic, and the controls that break the loop.

Approach

  1. Split the incident into three questions before touching a control: what started it, what amplified it, and what would make recovery slow. Here they are the replica slowdown, the retry policy interacting with queueing, and a synchronised unjittered herd at recovery. They are different mechanisms and each needs its own control.
  2. Read the distribution rather than the mean. A bimodal p99 with one mode pinned at the client timeout is two populations, not one degraded path; split latency by cache hit and miss and confirm the fast mode is hits and the timeout mode is misses that reached the replica.
  3. Do the load arithmetic. Three retries turn one client request into up to four upstream requests, so offered load reaches roughly 4x on a dependency that is already slower, and it arrives at the worst moment. With utilisation approaching one, queueing delay grows superlinearly, which is why a 30x latency increase upstream does not produce a 30x increase downstream, it produces timeouts.
  4. Break the loop with controls that bound offered load rather than with more attempts: a concurrency limit on the control-plane client so at most N calls are in flight and the remainder fail fast, a circuit breaker scoped per dependency and region, and a retry budget capping retries at a small fraction of base traffic so amplification has a ceiling that does not depend on how many clients are retrying.
  5. Add full jitter to whatever retries survive, sleeping uniformly in [0, min(cap, base x 2^attempt)], so attempts de-correlate instead of arriving in waves aligned to the moment of failure.
  6. Decide the unreachable-dependency behaviour in advance, because it is the actual product decision underneath: serving from an expired credential cache keeps the product available while extending a revoked key's life past the stated bound, and failing closed converts a dependency degradation into a total outage. State the mode and the staleness number rather than letting the timeout choose.

Follow-up

  • The replica recovers. Describe what happens in the first ten seconds with your controls in place versus without them.
  • Which single metric would have paged before the error rate moved, and why is upstream latency by itself not it?
  • Requests that fail fast under the concurrency limit still need an answer. What does the gateway return, and what does it do to the usage event it would otherwise have emitted?

Suggested practice checklist

Roughly ninety minutes on weeknights with one longer weekend block. The plan cuts scope rather than compressing everything, on the assumption that one thing finished per night beats four half-started.

Day 1 — Fix the scope and take a cold baseline

  • Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list and keep it visible all week.
  • Take one twenty-five-minute coding problem and one fifteen-minute design prompt cold, and write the single sentence naming what blocked each, because those two sentences decide where the remaining evenings go.
  • Set the week's rule: one thing finished every night, including the night you only have forty minutes.

Deliverable: A one-page scope with a not-doing list and two cold attempts, each carrying one sentence on what blocked it.

Day 2 — One pattern, written three times from blank

  • Choose the single pattern most likely to appear in your loop and write it three times from an empty file rather than editing the previous attempt.
  • On the third pass, write the invariant as a comment before the loop body and the complexity before the first line of code.
  • Stop at ninety minutes even if the third version is imperfect, and write the one thing you would fix given another hour.

Deliverable: Three independent implementations of the same pattern plus a note on what changed between them.

Day 3 — One design, only to the depth you can defend

  • Take one system shape and go only as far as requirements, interface and data model, refusing to draw a box you could not survive a follow-up about.
  • Attach one number to each non-functional requirement, deriving it rather than asserting it, and write the assumption the number rests on.
  • Write the one tradeoff you are choosing against and the observation that would make you reverse it.

Deliverable: One design at interface-and-schema depth with derived numbers and one written reversible tradeoff.

Day 4 — Only the fundamentals you will have to defend

  • Write, in under two hundred words each, the answers to the two questions that follow almost any implementation: why this structure and not the obvious alternative, and what happens to this code at a hundred times the input.
  • Write what an index actually costs: faster lookups on the indexed columns against a write that now maintains a second structure, plus the cases where the planner declines to use it anyway, low selectivity, or a predicate wrapping the column in a function.
  • Delete any answer you cannot deliver aloud in under a minute, since an answer that needs reading is not an answer you have.

Deliverable: Three written answers, each under two hundred words and each timed aloud.

Day 5 — Your own work, timed

  • Write a ninety-second and a four-minute version of your main project and time both aloud rather than reading them.
  • Prepare the two follow-ups that always come: what you would do differently, and how you knew it worked.
  • Put one number in the first sentence and be ready to say exactly where it came from and what it excludes.

Deliverable: Two timed narratives with one defensible number in the opening line.

Day 6 — The one full rehearsal, in the weekend block

  • Run a sixty-minute mock covering a coding round and a design round in one sitting with no break, because sustained attention is the thing evenings have not trained.
  • Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
  • Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.

Deliverable: Mock notes naming three failure moments with a specific fix written under each.

Day 7 — Taper

  • Write the twenty-minute warm-up you will actually do on the morning: one problem you can already solve from a blank file, one design you can narrate, and nothing you have never seen.
  • Re-read only your own notes from this week and open no new material.
  • Write the logistics down: the editor or shared document you will be working in, whether execution and lookups are permitted, and the sentence you will use when you do not know something.

Deliverable: A one-page card holding the design structure, the project numbers, and the logistics.

Know where your numbers came from

Bring the two or three numbers the story rests on and know how they were collected. A p99 whose timer starts inside your handler excludes the time a request spent queued, so it can sit flat while users wait longer. Give the window, the percentile and what the measurement left out, or drop the number.

How do you handle situations where you disagree with a technical direction?

Medium · behavioural and engineering judgement

Approach

  1. Give the blast radius: what could have broken, and what you measured.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Pick a story where you made the decision, not one where you watched it.

Follow-up

  • How did you know your change caused the improvement?
  • What would you do differently if you ran that again?

Tell me about the experience you gained from your former role.

Medium · behavioural and engineering judgement

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.

Follow-up

  • What did you decide not to do, and why?
  • How did you know your change caused the improvement?

Own the incident where invoices undercounted metered usage

Medium · incident response · at-least-once · billing correction · postmortem

A metering consumer acknowledged each batch before committing the fold into usage_rollup_hourly. A rolling deploy restarted consumers mid-batch for two hours; roughly 1.4M usage_event rows were acknowledged and never folded, and 61 invoices sealed against the resulting rollups before anyone noticed. Take the owner's role. Describe an incident of comparable blast radius you owned: how it surfaced, the query that sized the loss, what you stopped first, and how the money was corrected. Give a wall-clock timeline and one thing you got wrong while it was still live.

Approach

  1. Open with the invariant that broke and the direction of the error, because they determine everything else: acknowledging before committing makes the consumer at-most-once, so this loses events rather than duplicating them, and loss raises no error anywhere. A listener who hears 'we lost revenue silently' knows immediately why detection took two hours.
  2. Size it with a stated reconciliation rather than an adjective: sum(quantity) from usage_event grouped by (tenant_id, sku, hour of occurred_at) over the window, against usage_rollup_hourly.quantity_sum on the same keys, filtered to environment='production' because staging and sandbox are metered but not billed. Then bisect by hour and tenant until single cells explain the gap. Say how long that ran and whether a replica could serve it while the incident was live.
  3. Separate mitigation from fix and say which came first. Mitigation is holding the sealing job, because a sealed row is frozen by design and every minute of sealing converts a recoverable rollup into an invoice correction. The fix is moving the acknowledgement after the commit, which re-introduces duplicates that the dedup check on (tenant_id, idempotency_key) must now absorb.
  4. State the correction path in the domain's own terms: sealed periods are never edited, so each affected tenant gets an adjustment line on the next invoice with kind='adjustment' and voided_by_line_id pointing at the line it reverses, priced against the same rate tier and carrying the watermark it priced against. That is four separate numbers — tenants affected, minor units, the cycle the adjustment lands in, and when customers were told.
  5. Close on one prevention control with its cost, not five: a per-hour reconciliation comparing raw sum to rollup sum that pages above a threshold. Name the threshold and the false-page rate you accepted, because a detector nobody will keep staffed is not prevention.
  6. Name a mistake you made inside the response window — the wrong first hypothesis, a mitigation that made it worse — rather than a design mistake from six months earlier. That is the part candidates rehearse away and interviewers weight heavily.

Follow-up

  • Your fix moves the acknowledgement after the commit. What breaks now, and what absorbs it?
  • One undercharged tenant has since churned. Do you bill them, and who decides?
  • How would you have caught this in ten minutes instead of two hours, and what would that detector cost you in pages per week?