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UMass Memorial Health Software Engineer Interview Guide

UMass Memorial Health Software Engineer interview guide: reported rounds, questions and how candidates describe the process.

The 60-second brief

As a Software Engineer at UMass Memorial Health, you will play a pivotal role in designing, developing, and maintaining software solutions that enhance healthcare delivery. This position is crucial as it directly impacts the efficiency of healthcare operations, patient care, and the overall user experience for both medical staff and patients. You will be part of a dynamic team tackling real-world challenges in a complex and ever-evolving environment, ensuring that technology serves as a backbone for critical healthcare services. Your contributions will not only involve writing code but also collaborating with cross-functional teams to integrate innovative technologies into existing systems. From developing applications that streamline patient management to creating tools for data analysis that drive decision-making, the work you do will make a tangible difference in the lives of many.

This guide is scoped to a Software Engineer candidate at UMass Memorial Health.

Focus areas

  • Workday Reporting
  • Workday Recruiting
  • Workday Supply Chain

The UMass Memorial Health interview process

UMass Memorial Health candidates report 3 rounds over 3-5 weeks. The stages below are what candidates describe, not a published process.

Phone Screening

Initial phone screening to assess candidate's background and fit for the role.

What to demonstrate

  • Initial phone screening to assess candidate's background and fit for the role
  • Depth in Workday Reporting

How to prepare

  • Be able to walk your CV end to end in two minutes, and say why this company specifically.
  • Have your salary expectations, notice period and location constraints ready, and ask for the rest of the loop in writing.

Technical Interviews

A series of technical interviews to evaluate coding skills and problem-solving abilities.

What to demonstrate

  • A series of technical interviews to evaluate coding skills and problem-solving abilities
  • Depth in Workday Reporting

How to prepare

  • Answer aloud and timed: How do you ensure code quality and maintainability?
  • Answer aloud and timed: What strategies do you use for performance optimization in software applications?

Behavioral Assessments

Interviews focused on assessing interpersonal skills and cultural fit within the team.

What to demonstrate

  • Interviews focused on assessing interpersonal skills and cultural fit within the team
  • Depth in Workday Reporting

How to prepare

  • Prepare three examples from your own work, each with a decision you made and an outcome you can quantify.
  • Re-read the description of the behavioral assessments above and write down what you would ask to confirm before it.

Where candidates lose points

Understand the Healthcare Domain

Familiarize yourself with the healthcare industry and the challenges it faces. This context will help you tailor your responses to how technology can drive improvements.

Practice Coding Challenges

Use platforms like LeetCode or HackerRank to sharpen your coding skills in preparation for technical interviews.

Prepare for Behavioral Questions

Reflect on past experiences that showcase your problem-solving skills, teamwork, and adaptability, as these will be emphasized during interviews.

Have Questions Ready

Prepare insightful questions to ask your interviewers about the team dynamics, project priorities, and organizational culture.

Questions & practice

Write a function that reverses a string.

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

How would you implement a binary search algorithm?

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

Can you discuss the time and space complexities of your solution?

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

Explain why the owner filter ignores the listing index

Medium · composite index · query plans · sort elimination

The only index on resource is (tenant_id, status, updated_at DESC, resource_id DESC). A new endpoint returns one user's resources across all statuses, newest created first: WHERE tenant_id = $1 AND owner_user_id = $2 ORDER BY created_at DESC LIMIT 20. On a tenant with 2M rows it takes 900 ms and EXPLAIN shows a sort above a large scan. Explain precisely why the existing index cannot serve it, give the index that can, and state which of these the new index still will not help: owner_user_id alone across tenants; the same query ordered by updated_at. PostgreSQL 16.

Approach

  1. Separate the two jobs an index does. For filtering, a composite btree is seekable only on a left prefix, so with no predicate on status the scan can at best range over tenant_id and test owner_user_id per row; PostgreSQL 16 has no btree skip scan to jump the unconstrained column.
  2. For ordering, the index is sorted by (status, updated_at) within a tenant and not by created_at, so the LIMIT cannot stop early: every matching row is read and then sorted. That is the 'Sort Method: top-N heapsort' line, and it is why the plan reads 2M rows to answer with 20.
  3. Derive the replacement from the access path — equality, equality, then the ordering column: CREATE INDEX CONCURRENTLY ON resource (tenant_id, owner_user_id, created_at DESC). The scan seeks to the (tenant, owner) range and walks 20 entries in order, so the Sort node disappears along with the row-read.
  4. Treat INCLUDE (title, status) as conditional, not free. An index-only scan still visits the heap for any row whose page is not marked all-visible, so on a table taking 1.2k writes/second the win depends on autovacuum keeping the visibility map current, and the wider index costs more on every insert.

Follow-up

  • 90% of rows are status='active'. Would a partial index WHERE status = 'active' change your answer, and for which of the three queries?
  • A dashboard runs this for 40 owners in one page load. What changes about the design?

Find version gaps and relay lag with window functions

Medium · window functions · event tables · frame semantics

outbox_event holds event_id, aggregate_type, aggregate_id, aggregate_version, event_type, payload, status ('pending','published','dead'), attempts, created_at, published_at. A projection is missing rows and you must decide whether the relay skipped events or the consumer dropped them. Write three queries over the last seven days: one listing every aggregate_id whose published aggregate_version sequence has a hole, one giving per-day counts with a running total, and one returning the newest published event per aggregate. For each, say where the window function is evaluated relative to WHERE and LIMIT. PostgreSQL 16.

Approach

  1. Gaps: compute lead(aggregate_version) OVER (PARTITION BY aggregate_id ORDER BY aggregate_version) in a subquery, then filter next_version <> aggregate_version + 1 in the outer query. Window functions are evaluated after WHERE, GROUP BY and HAVING and before the outer ORDER BY and LIMIT, so the predicate cannot sit in the same WHERE clause and PostgreSQL 16 has no QUALIFY.
  2. Say what the seven-day filter does to the answer: it truncates every partition, so the first row per aggregate has no predecessor inside the window and a hole spanning the boundary is invisible. Widen the window, or join to resource.version as the authority for the true maximum.
  3. Running total: SELECT date_trunc('day', created_at) AS d, count() AS n, sum(count()) OVER (ORDER BY date_trunc('day', created_at) ROWS UNBOUNDED PRECEDING). An aggregate inside a window call is legal because grouping runs before windowing. The grouping key is unique per row here so ROWS and RANGE agree, but write the frame anyway — over ungrouped rows with tied timestamps the default RANGE frame pulls in every peer row and the total jumps.
  4. Newest per aggregate: DISTINCT ON (aggregate_id) ... ORDER BY aggregate_id, aggregate_version DESC is the cheap PostgreSQL-only form when an index matches that order; row_number() OVER (PARTITION BY aggregate_id ORDER BY aggregate_version DESC) = 1 is the portable form and needs a subquery for the same evaluation-order reason as the gap query.

Follow-up

  • Relay failover redelivers events. Does a duplicate break the gap query, and how would you detect one from this table alone?
  • Turn the gap check into a continuous monitor rather than a query someone runs after an incident. What does it watch?

Describe a challenging software project you worked on and the technologies you used.

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

How do you ensure code quality and maintainability?

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

What strategies do you use for performance optimization in software applications?

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Can you explain the differences between relational and non-relational databases?

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

How would you handle a situation where a critical system is down?

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

If given a poorly performing application, how would you assess and improve it?

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Explain how you would approach debugging a complex application.

Medium · Technical / Domain Questions

Approach

  1. Establish what changed and when, before forming any theory.
  2. Pick a bisection that eliminates candidates whichever way it turns out.
  3. Check the instrumentation before believing the symptom.
  4. Separate the trigger from the cause; the deploy is rarely the bug.

Follow-up

  • What would you look at first, and what would it rule out?
  • How would you tell a cause from a coincidence here?

Describe a time when you had to troubleshoot a production issue under pressure.

Medium · Problem-Solving / Case Studies

Approach

  1. Establish what changed and when, before forming any theory.
  2. Pick a bisection that eliminates candidates whichever way it turns out.
  3. Check the instrumentation before believing the symptom.
  4. Separate the trigger from the cause; the deploy is rarely the bug.

Follow-up

  • What would you look at first, and what would it rule out?
  • How would you tell a cause from a coincidence here?

Suggested practice checklist

Built from the rounds and topics UMass Memorial Health candidates report.

Day 1 — Map the UMass Memorial Health loop

  • Write out the reported sequence: Phone Screening, Technical Interviews, Behavioral Assessments.
  • For each round, write one sentence on what it is judging, from the description above, and mark the one you are least ready for.

Deliverable: A one-page map of the 3 reported rounds, with the weakest marked.

Day 2 — Work Workday Reporting

  • Spend the session on Workday Reporting, which UMass Memorial Health candidates report being tested on.
  • Write one worked example in Workday Reporting and time yourself on it.

Deliverable: One timed worked example in Workday Reporting.

Day 3 — Work Workday Recruiting

  • Spend the session on Workday Recruiting, which UMass Memorial Health candidates report being tested on.
  • Write one worked example in Workday Recruiting and time yourself on it.

Deliverable: One timed worked example in Workday Recruiting.

Day 4 — Work Workday Supply Chain

  • Spend the session on Workday Supply Chain, which UMass Memorial Health candidates report being tested on.
  • Write one worked example in Workday Supply Chain and time yourself on it.

Deliverable: One timed worked example in Workday Supply Chain.

Day 5 — Answer out loud: Technical / Domain Questions

  • Answer aloud, timed: Explain how you would approach debugging a complex application.
  • Answer aloud, timed: Describe a challenging software project you worked on and the technologies you used.

Deliverable: Spoken answers to 2 reported Technical / Domain Questions question(s), under time.

Day 6 — Answer out loud: Problem-Solving / Case Studies

  • Answer aloud, timed: How would you handle a situation where a critical system is down?
  • Answer aloud, timed: Describe a time when you had to troubleshoot a production issue under pressure.

Deliverable: Spoken answers to 2 reported Problem-Solving / Case Studies question(s), under time.

Day 7 — Answer out loud: Behavioral / Leadership

  • Answer aloud, timed: Tell me about a time you had a conflict with a team member and how you resolved it.
  • Answer aloud, timed: How do you prioritize your tasks when managing multiple projects?

Deliverable: Spoken answers to 2 reported Behavioral / Leadership question(s), under time.

Behavioural preparation

Behavioural rounds judge the decision you made and what it cost.

Tell me about a time you had a conflict with a team member and how you resolved it.

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

How do you prioritize your tasks when managing multiple projects?

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

Describe a situation where you had to adapt to significant change in your work environment.

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?