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PAPER Software Engineer Interview Guide

PAPER Software Engineer interview guide: reported rounds, questions and how candidates describe the process.

The 60-second brief

A Software Engineer at PAPER plays a pivotal role in shaping the technology that powers the company's innovative educational platform. This position is essential for developing scalable, user-friendly applications that enhance the learning experience for students and educators alike. Your work will directly impact the functionality of PAPER's core products, ensuring that the platform remains intuitive and effective for its users. In this role, you will be tasked with collaborating with cross-functional teams to design, implement, and maintain software solutions that address real-world educational challenges. You will engage in complex problem-solving and coding tasks, contributing to projects that may involve building new features or optimizing existing functionalities.

This guide is scoped to a Software Engineer candidate at PAPER.

Focus areas

  • Technical Interview Rounds
  • Behavioral Interview Rounds
  • Interview Process Structure

The PAPER interview process

PAPER candidates report 4 rounds over 3-5 weeks. The stages below are what candidates describe, not a published process.

Phone Screen

Initial phone screen with a recruiter to assess background and fit for the role.

What to demonstrate

  • Initial phone screen with a recruiter to assess background and fit for the role
  • Depth in Technical Interview Rounds

How to prepare

  • Be able to walk your CV end to end in two minutes, and say why this company specifically.
  • Have your salary expectations, notice period and location constraints ready, and ask for the rest of the loop in writing.

Video Interviews

Series of video interviews that include technical assessments and behavioral questions.

What to demonstrate

  • Series of video interviews that include technical assessments and behavioral questions
  • Depth in Technical Interview Rounds

How to prepare

  • Answer aloud and timed: What is your experience with RESTful APIs?
  • Answer aloud and timed: Describe a challenging technical problem you solved and the approach you took.

Technical Assessments

Focus on technical challenges to evaluate your skills and problem-solving abilities.

What to demonstrate

  • Focus on technical challenges to evaluate your skills and problem-solving abilities
  • Depth in Technical Interview Rounds

How to prepare

  • Answer aloud and timed: What programming languages are you proficient in, and how have you applied them in your work?
  • Answer aloud and timed: Describe a time when you faced a significant obstacle in a project. How did you overcome it?

Behavioral Questions

Discussions around past experiences to assess cultural fit and collaboration skills.

What to demonstrate

  • Discussions around past experiences to assess cultural fit and collaboration skills
  • Depth in Technical Interview Rounds

How to prepare

  • Prepare three examples from your own work, each with a decision you made and an outcome you can quantify.
  • Re-read the description of the behavioral questions above and write down what you would ask to confirm before it.

Where candidates lose points

Study the Company Mission

Understanding PAPER's mission and how your work will contribute to it can set you apart in interviews.

Practice Coding Challenges

Regular practice on platforms like LeetCode or HackerRank can help sharpen your coding skills before technical assessments.

Prepare Your Questions

Have thoughtful questions ready to ask interviewers about the role and the team, demonstrating your interest and engagement.

Showcase Your Projects

Be ready to discuss past projects, highlighting your contributions and the impact of your work.

Questions & practice

Explain the difference between synchronous and asynchronous programming.

Medium · Technical / Domain Questions

Approach

  1. Say what the runtime actually does before reasoning about the code.
  2. Name what is shared across threads and what owns each piece of state.
  3. Identify the window where an invariant is briefly untrue.
  4. Distinguish a value from a reference to it, and say which one you handed out.

Follow-up

  • What happens if two callers reach this at the same time?
  • Where could this allocate more than you expect?

Write a function to reverse a linked list.

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

Explain the time complexity of your solution and any trade-offs involved.

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

Given an array of integers, write an algorithm to find two numbers that add up to a specific target.

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

How would you handle a situation where your code fails to meet performance benchmarks?

Medium · Coding / Algorithms

Approach

  1. Restate the input: its shape, its size, and what is guaranteed about it.
  2. Name the brute-force solution and its complexity before improving on it.
  3. Choose the data structure from the access pattern, not from familiarity.
  4. State the target complexity and say which constraint rules the naive version out.

Follow-up

  • How does this change if the input no longer fits in memory?
  • What is the worst case, and how likely is it on real data?

Explain why the owner filter ignores the listing index

Medium · composite index · query plans · sort elimination

The only index on resource is (tenant_id, status, updated_at DESC, resource_id DESC). A new endpoint returns one user's resources across all statuses, newest created first: WHERE tenant_id = $1 AND owner_user_id = $2 ORDER BY created_at DESC LIMIT 20. On a tenant with 2M rows it takes 900 ms and EXPLAIN shows a sort above a large scan. Explain precisely why the existing index cannot serve it, give the index that can, and state which of these the new index still will not help: owner_user_id alone across tenants; the same query ordered by updated_at. PostgreSQL 16.

Approach

  1. Separate the two jobs an index does. For filtering, a composite btree is seekable only on a left prefix, so with no predicate on status the scan can at best range over tenant_id and test owner_user_id per row; PostgreSQL 16 has no btree skip scan to jump the unconstrained column.
  2. For ordering, the index is sorted by (status, updated_at) within a tenant and not by created_at, so the LIMIT cannot stop early: every matching row is read and then sorted. That is the 'Sort Method: top-N heapsort' line, and it is why the plan reads 2M rows to answer with 20.
  3. Derive the replacement from the access path — equality, equality, then the ordering column: CREATE INDEX CONCURRENTLY ON resource (tenant_id, owner_user_id, created_at DESC). The scan seeks to the (tenant, owner) range and walks 20 entries in order, so the Sort node disappears along with the row-read.
  4. Treat INCLUDE (title, status) as conditional, not free. An index-only scan still visits the heap for any row whose page is not marked all-visible, so on a table taking 1.2k writes/second the win depends on autovacuum keeping the visibility map current, and the wider index costs more on every insert.

Follow-up

  • 90% of rows are status='active'. Would a partial index WHERE status = 'active' change your answer, and for which of the three queries?
  • A dashboard runs this for 40 owners in one page load. What changes about the design?

Keep soft-deleted accounts from blocking re-registration

Easy · soft delete · unique constraints · engine differences

app_user holds user_id, tenant_id, email CITEXT, password_hash (NULL for SSO principals), email_verified_at, auth_version, status ('invited','active','suspended','deactivated'), created_at, updated_at, deleted_at. Two live accounts for one address inside a tenant must be impossible, but an address freed by a soft delete must be reusable, and the same tenant may delete and re-register it repeatedly. Write the uniqueness DDL for PostgreSQL 16, then the equivalent for MySQL 8 where partial indexes do not exist, and say what each permits once three deleted rows already hold that address.

Approach

  1. Start from what is actually unique: not (tenant_id, email), but (tenant_id, email) among live rows. PostgreSQL says that directly — CREATE UNIQUE INDEX app_user_live_email ON app_user (tenant_id, email) WHERE deleted_at IS NULL. A full constraint over the same two columns burns the address permanently the first time someone deletes an account.
  2. Keep case-insensitivity in the type or the index, never in the application: CITEXT as given, or UNIQUE (tenant_id, lower(email)) as an expression index where the extension is unavailable. A case-sensitive unique column is exactly how two accounts for one human appear.
  3. For MySQL 8 the predicate has to move inside the key: add a discriminator column that is a constant 0 while the row is live and is set to user_id on delete, with UNIQUE (tenant_id, email, deleted_marker). Live rows share the constant and still collide; deleted rows differ from each other and stop colliding.
  4. State the NULL variant and its dependency: leaving the marker NULL for deleted rows also works, because a unique index treats NULLs as distinct — true in MySQL, and true in PostgreSQL only under the default NULLS DISTINCT, which PostgreSQL 15 lets you reverse. Check the polarity against the three existing deleted rows: constant-on-live is what preserves the collision you want, and reversing it silently admits duplicate live accounts.

Follow-up

  • A deleted account re-registers with the same address the next day. Do the old resource rows follow the new user_id, and how does the API keep the two principals apart?
  • How do you honour an erasure request while resource_revision.actor_user_id still references this table?

How do you ensure code quality and maintainability in your projects?

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Describe a challenging technical problem you solved and the approach you took.

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

What programming languages are you proficient in, and how have you applied them in your work?

Medium · Technical / Domain Questions

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Given a scenario where a user reports a bug, outline the steps you would take to diagnose and fix the issue.

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

How would you approach designing a new feature for the PAPER platform?

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Discuss how you would balance user needs with technical constraints during development.

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

What metrics would you consider when evaluating the success of a new feature?

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

How would you approach optimizing an existing piece of code for performance?

Medium · Problem-Solving / Case Studies

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.
  4. Work from the requirement backwards to the design.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Every query on one table stalls for forty seconds mid-deploy

Medium · lock contention · ddl · migrations

During a release on PostgreSQL, every query touching resource times out for about 40 seconds and then recovers with no intervention. The release ran one migration, ALTER TABLE resource ADD COLUMN archived_reason TEXT, and the migration log shows it completing in 6 ms. Unrelated tables showed no change in error rate. Explain how a 6 ms statement caused a 40-second stall, give the ordered checks you would run on a live system to confirm it, and give the migration procedure that prevents a repeat.

Approach

  1. Separate the statement's duration from the lock's duration. ADD COLUMN with no default is a catalogue-only change and genuinely runs in milliseconds, but it requires ACCESS EXCLUSIVE, and it cannot acquire that until every transaction already touching the table has finished.
  2. Account for the queueing, which is the part that surprises people. A lock request that is waiting blocks later requests for conflicting modes behind it rather than letting them overtake, so one long-open transaction holds the DDL and the DDL holds all the traffic. The stall length is set by the longest open transaction, not by the size of the change.
  3. Confirm on a live system in this order: pg_stat_activity for that table ordered by xact_start, looking for the oldest transaction and specifically for state = idle in transaction; then pg_locks where granted = false to find the waiter; then join them on pid to name blocker and blocked. pg_blocking_pids() does that join for you and is the fastest single call.
  4. Prevent rather than merely time it better. Set lock_timeout to a second or two on the migration session so the DDL abandons the queue after a bounded wait and is retried, instead of holding it for as long as the oldest transaction lives. Be exact about what that buys: queries arriving during the wait still queue behind the pending ACCESS EXCLUSIVE request, so each attempt costs them up to one lock_timeout of added latency. The outage goes from 40 seconds to about one second per attempt, not to zero. Also run migrations away from deploy-time peaks, and put a statement timeout and an idle-in-transaction timeout on the analytics role that opens the long transactions.

Follow-up

  • The same release also wants NOT NULL on that column. What is the sequence that gets there without a long lock?
  • Your lock_timeout retry fails ten times in a row because the analytics transaction is always open. What do you change?

Suggested practice checklist

Built from the rounds and topics PAPER candidates report.

Day 1 — Map the PAPER loop

  • Write out the reported sequence: Phone Screen, Video Interviews, Technical Assessments, Behavioral Questions.
  • For each round, write one sentence on what it is judging, from the description above, and mark the one you are least ready for.

Deliverable: A one-page map of the 4 reported rounds, with the weakest marked.

Day 2 — Work Technical Interview Rounds

  • Spend the session on Technical Interview Rounds, which PAPER candidates report being tested on.
  • Write one worked example in Technical Interview Rounds and time yourself on it.

Deliverable: One timed worked example in Technical Interview Rounds.

Day 3 — Work Behavioral Interview Rounds

  • Spend the session on Behavioral Interview Rounds, which PAPER candidates report being tested on.
  • Write one worked example in Behavioral Interview Rounds and time yourself on it.

Deliverable: One timed worked example in Behavioral Interview Rounds.

Day 4 — Work Interview Process Structure

  • Spend the session on Interview Process Structure, which PAPER candidates report being tested on.
  • Write one worked example in Interview Process Structure and time yourself on it.

Deliverable: One timed worked example in Interview Process Structure.

Day 5 — Answer out loud: Technical / Domain Questions

  • Answer aloud, timed: Explain the difference between synchronous and asynchronous programming.
  • Answer aloud, timed: How do you ensure code quality and maintainability in your projects?

Deliverable: Spoken answers to 2 reported Technical / Domain Questions question(s), under time.

Day 6 — Answer out loud: Behavioral / Leadership

  • Answer aloud, timed: Describe a time when you faced a significant obstacle in a project. How did you overcome it?
  • Answer aloud, timed: How do you prioritize tasks when you have multiple deadlines?

Deliverable: Spoken answers to 2 reported Behavioral / Leadership question(s), under time.

Day 7 — Answer out loud: Problem-Solving / Case Studies

  • Answer aloud, timed: Given a scenario where a user reports a bug, outline the steps you would take to diagnose and fix the issue.
  • Answer aloud, timed: How would you approach designing a new feature for the PAPER platform?

Deliverable: Spoken answers to 2 reported Problem-Solving / Case Studies question(s), under time.

Behavioural preparation

Behavioural rounds judge the decision you made and what it cost.

What is your experience with RESTful APIs?

Medium · Technical / Domain Questions

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

Describe a time when you faced a significant obstacle in a project. How did you overcome it?

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

How do you prioritize tasks when you have multiple deadlines?

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

Give an example of how you have worked collaboratively in a team setting.

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

What motivates you to perform your best at work?

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

How do you handle constructive criticism?

Medium · Behavioral / Leadership

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

What is your experience with version control systems like Git?

Medium · Coding / Algorithms

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.
  4. Name the disagreement and how you resolved it with evidence.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?