HUB24 Software Engineer Interview Guide

The 60-second brief

As a Software Engineer at HUB24, you are at the heart of Australia’s leading investment and superannuation platform. This role is not just about writing code; it is about building the scalable, secure, and resilient infrastructure that empowers financial advisers and their clients to manage their wealth effectively. You will be contributing to a high-growth environment where financial technology meets complex user needs. Your work will directly influence the robustness of HUB24's ecosystem, whether you are optimizing core API integrations, enhancing cloud-native systems, or implementing robust DevSecOps practices. This position is critical for maintaining the trust and reliability our clients expect. You will be challenged to solve complex architectural problems while ensuring that our platform remains agile and competitive in a rapidly evolving financial market.

This guide is scoped to a Software Engineer candidate at HUB24.

Focus areas

• DevSecOps
• Cloud Systems Engineering
• API Support

Where to focus your preparation

No round sequence has been reported for HUB24. Confirm the format with your recruiter.

Preparation focus

No round sequence has been reported for this company, so confirm the format with your recruiter and work the reported questions below.

What to demonstrate

• Breadth across the topics this company reports testing
• Whether you confirm the format before preparing for it

How to prepare

• Ask the recruiter for the sequence, the duration of each stage and whether you will be writing code
• Work the reported questions below and time yourself

Where candidates lose points

Structure your answers

Use the STAR method (Situation, Task, Action, Result) to keep your behavioral responses concise and impactful.

Be honest about trade-offs

When discussing architecture, there is rarely one "perfect" solution. Showing that you understand the trade-offs of your choices demonstrates senior-level maturity.

Ask meaningful questions

Use your time with interviewers to learn about the team’s current challenges and technical roadmap. It shows you are already thinking like a member of the team.

Questions & practice

Canonicalise a request body into a stable idempotency fingerprint

Medium · parsing · canonicalisation · hashing

idempotency_key.request_fingerprint is a SHA-256 over the method, path and canonicalised body, and a retry whose fingerprint differs must be rejected with 422 rather than served the stored response. Write the canonicaliser. Bodies are JSON up to 256 KB nested at most 32 levels; clients vary key order, whitespace and unicode escaping, and some send 64-bit ids as JSON numbers. Produce a deterministic byte string such that semantically identical bodies match and any semantic difference does not. State your complexity and name two normalisations you refuse to perform.

Approach

1. Parse once into a tree, then re-serialise under fixed rules: object keys sorted, array order preserved, one escaping convention, no insignificant whitespace. Parsing is O(n) and sorting keys is O(k log k) per object, so O(n log n) overall with O(depth) stack, and the 32-level cap is enforced during parsing because hostile nesting is how a canonicaliser becomes a stack overflow.
2. Sort keys by their UTF-8 bytes and say why the obvious implementation is wrong in some runtimes: a default string comparison that orders by UTF-16 code units places surrogate pairs, meaning code points from U+10000 up, below U+E000 to U+FFFF, which is not UTF-8 byte order, so two services written in different languages disagree on the same document.
3. Do not re-encode numbers through a double. IEEE-754 binary64 represents integers exactly only up to 2^53, so normalising a 19-digit id through a float changes it, and 1 against 1.0 cannot be reconciled without deciding whether they are the same value. Preserve the literal token, and require ids as strings at the API boundary if you want them comparable.
4. Reject duplicate keys rather than picking one. JSON permits them and parsers disagree, most keeping the last, so any choice you make ties the fingerprint to a parser detail that the code handling the request does not necessarily share.

Follow-up

• A client sends the same logical request with an extra field your API ignores. Same key, different fingerprint, so you return 422. Is that the right answer?
• Where does the fingerprint get computed relative to request decompression and the body-size limit?

Find overlapping job attempts and peak concurrency from lease records

Medium · sweep line · intervals · leases

A day of job_run history yields about 50,000,000 attempt records: (job_run_id, job_type, attempt, started_at, finished_at which is NULL when the worker died, lease_expires_at). Leases expire on a clock, so a job that outran its lease ran twice. Produce (a) every job_run_id whose attempts overlapped in wall-clock time and (b) the peak number of simultaneously running attempts per job_type with the minute it occurred. Target O(n log n). State how you treat a NULL finished_at and what clock skew does to your answer.

Approach

1. Define the interval before sorting anything: an attempt occupies [started_at, COALESCE(finished_at, lease_expires_at)). finished_at is observed and lease_expires_at is only a promise, so every attempt without a finish contributes an estimate and the whole result is a lower bound on overlap rather than an exact count.
2. For peak concurrency, sweep: emit 2n endpoints, sort by (timestamp, kind) with ends ordered before starts at equal timestamps, then walk the sequence maintaining a counter per job_type and record each type's maximum with its timestamp. O(n log n) dominated by the sort, O(n) space, or O(1) extra if the sort is external and the walk streams.
3. For overlap detection, do not compare attempts pairwise. A single global sort by (job_run_id, started_at) gives both the grouping and the order; within a group, keep the maximum end seen so far and report an overlap exactly when the next start is less than that running maximum, which is one linear pass after the sort.
4. Half-open intervals matter and are easy to get wrong: with closed intervals an attempt ending at the same millisecond another begins reads as concurrency two, and across 50,000,000 records that artefact swamps the real signal.

Follow-up

• A handler is not idempotent and you have found 400 overlapping jobs. Which of them actually caused damage, and what would you query to find out?
• Peak concurrency for one job_type is 4 against a configured cap of 4. Is the cap working, or is the data hiding attempts that never started?

Identify the heaviest tenants in a five-minute window under memory pressure

Medium · top-k · heavy hitters · streaming

The edge service handles about 3,000 requests per second across roughly 50,000 tenants, peaking near 9,000. Expose the 50 heaviest tenants by request count over the trailing five minutes so limits can be tightened before one tenant's backfill starves the fleet. You may not retain five minutes of raw records. Give the exact solution and its memory, then the bounded-memory approximation with its error stated as a formula, and say which you would ship and at what tenant cardinality that choice changes.

Approach

1. Do the exact version first, because it is affordable at this cardinality: a ring of 300 one-second counters per tenant, advanced lazily, is 1,200 bytes of counters per tenant and roughly 60 to 90 MB for 50,000 tenants with overhead. Carry a running total and subtract the bucket you overwrite so a window read is O(1) rather than 300 adds.
2. Extract the top 50 with a size-k min-heap over the tenant sums: O(d log k) for d tenants, against O(d log d) to sort them all. Maintaining the heap continuously instead of on query requires a tenant-to-heap-index map, because incrementing a count already inside the heap means sifting from a known position, and without that map you rebuild the heap on every request.
3. State the approximation precisely rather than gesturing at sketches. Misra-Gries with m counters retains every item whose true count exceeds N/(m+1), and each retained count underestimates the truth by at most N/(m+1). With m = 1,000 and N = 900,000 requests in the window the error is roughly 900 requests, which is fine for spotting a tenant sending 50,000 and useless for ranking two tenants 200 apart.
4. Say what breaks when the window slides: Misra-Gries and Space-Saving are insert-only and cannot be decremented as records age out. The workable construction is one summary per sub-window, say ten seconds, with 30 summaries merged at query time, and the merged error is the sum of the per-summary errors, so the bound degrades linearly in the number of sub-windows.

Follow-up

• The heaviest tenant is heavy because of one export job rather than user traffic. Should the limiter treat those as the same tenant?
• Two tenants sit tied at the boundary of the top 50. Does your answer flap, and does the flapping matter?

Replace offset paging on the resource feed with keyset

Easy · keyset pagination · composite index · sort order

resource holds resource_id, tenant_id, owner_user_id, title, body_ref, version, status ('draft','active','archived','deleted'), created_at, updated_at, deleted_at, with an index on (tenant_id, status, updated_at DESC, resource_id DESC). The listing endpoint returns active resources for one tenant, newest update first, 50 per page, today with LIMIT 50 OFFSET n. Tenants reach page 400 and rows are created while they read. Write the keyset query, define what the cursor carries and how it is encoded, and say which part of the index each predicate uses. Assume PostgreSQL 16.

Approach

1. Name the two failures separately. OFFSET 20000 makes the server produce and discard 20,000 rows, so page cost grows with depth rather than with page size. Independently, any write that changes how many rows sort above the offset moves the window between two fetches, and the direction decides which anomaly you get: an insert lands at the head of updated_at DESC and pushes already-returned rows down past the boundary, so they are returned a second time; a delete above the offset, or a row whose updated_at is bumped above the cursor, pulls rows up and one is never returned at all. Nothing in the response reveals either.
2. Write the seek: WHERE tenant_id = $1 AND status = 'active' AND (updated_at, resource_id) < ($2, $3) ORDER BY updated_at DESC, resource_id DESC LIMIT 50. The row-value comparison is one index range rather than a disjunction, and both columns are NOT NULL, which is what makes that comparison well defined.
3. Map each predicate onto the index: tenant_id and status are equality on the leading columns, (updated_at, resource_id) is the range, and the ORDER BY matches the index order so no Sort node appears and the scan stops after 50 rows. The DESC in the definition only matters for mixed directions — a plain ascending btree on the same columns is read backwards for this query.
4. Put both sort columns in the cursor and nothing the client can tamper with into another tenant: base64 of (updated_at, resource_id), validated server-side, with tenant_id taken from the principal.

Follow-up

• The client asks for 'jump to page 400'. What do you offer instead, and what does the honest version cost?
• Sort order becomes user-selectable across four columns. How many indexes is that, and which would you refuse to add?

Stop tag and share joins from fanning out a page

Medium · join fan-out · semi-joins · many-to-many

resource_tag is (resource_id, tag_id) with PK (resource_id, tag_id); resource_share is (resource_id, shared_with_user_id, permission). The tagged-and-shared listing inner-joins resource to both, filters tenant_id, tag_id = ANY($2) and shared_with_user_id = $3, orders by updated_at DESC and takes 50. Pages come back with fewer than 50 distinct resources and the total in the header is far too high. Explain the row multiplication, rewrite both the page query and the count query so each is correct, and name the index each one needs. PostgreSQL 16.

Approach

1. Do the arithmetic against the predicates that are actually there. An inner join emits one row per matching child row, and both joins are filtered: tag_id = ANY($2) admits only the requested tags, shared_with_user_id = $3 admits one user's share rows. So a resource holding three of the requested tags and shared with $3 once yields three rows, not one — the multiplier is its count of matching tags times its share rows for that single user, and that second factor is 1 unless the table admits duplicate (resource_id, shared_with_user_id) pairs. LIMIT 50 then limits rows rather than resources, and COUNT(*) counts pairs — the header is the product, not the population.
2. Reject DISTINCT as the fix. It deduplicates after the product has been built, so the planner must materialise and sort the fanned-out set before the LIMIT can apply, and it leaves any SUM or AVG in the same select list wrong.
3. Rewrite both filters as semi-joins, keeping resource as the only row source: AND EXISTS (SELECT 1 FROM resource_tag rt WHERE rt.resource_id = r.resource_id AND rt.tag_id = ANY($2)) and the same shape against resource_share. A semi-join stops at the first match per resource and preserves the driving index order, so ORDER BY updated_at DESC, resource_id DESC LIMIT 50 still stops after 50 rows.
4. Count with the same predicates and no join at all: SELECT count(*) FROM resource r WHERE r.tenant_id = $1 AND r.status = 'active' AND EXISTS (...) AND EXISTS (...). Nothing multiplies a resource, so the number is the population.

Follow-up

• The filter changes from 'any of these tags' to 'all of these tags'. Rewrite it and state what it costs relative to the ANY form.
• A resource can be shared with the same user twice under different permissions. Does your count change, and should it?

How do you approach designing a highly available and secure API?

Medium · Technical Proficiency & Domain Knowledge

Approach

1. Say who the caller is and what they do when the call fails halfway.
2. Define the identity of a request so a retry cannot double-apply it.
3. Separate accepted, pending, failed and confirmed; they are different facts.
4. Design the error taxonomy before the success shape; callers branch on it.

Follow-up

• What happens if the caller retries after a timeout?
• How does a client discover it is on an old version of this contract?

How do you ensure code quality and security are maintained throughout the CI/CD pipeline?

Medium · Technical Proficiency & Domain Knowledge

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

Explain the trade-offs you consider when choosing between different database architectures for high-volume fin

Medium · Technical Proficiency & Domain Knowledge

Explain the trade-offs you consider when choosing between different database architectures for high-volume financial data.

Approach

1. Fix the scope first: who calls this, how often, and what they do when it fails.
2. Name the read and write paths separately; they rarely have the same bottleneck.
3. Choose a partition key and say what query it makes expensive.
4. State the consistency you need, and where you are willing to be stale.

Follow-up

• What breaks first when traffic grows ten times?
• How does this behave when that dependency is down for an hour?

Every query on one table stalls for forty seconds mid-deploy

Medium · lock contention · ddl · migrations

During a release on PostgreSQL, every query touching resource times out for about 40 seconds and then recovers with no intervention. The release ran one migration, ALTER TABLE resource ADD COLUMN archived_reason TEXT, and the migration log shows it completing in 6 ms. Unrelated tables showed no change in error rate. Explain how a 6 ms statement caused a 40-second stall, give the ordered checks you would run on a live system to confirm it, and give the migration procedure that prevents a repeat.

Approach

1. Separate the statement's duration from the lock's duration. ADD COLUMN with no default is a catalogue-only change and genuinely runs in milliseconds, but it requires ACCESS EXCLUSIVE, and it cannot acquire that until every transaction already touching the table has finished.
2. Account for the queueing, which is the part that surprises people. A lock request that is waiting blocks later requests for conflicting modes behind it rather than letting them overtake, so one long-open transaction holds the DDL and the DDL holds all the traffic. The stall length is set by the longest open transaction, not by the size of the change.
3. Confirm on a live system in this order: pg_stat_activity for that table ordered by xact_start, looking for the oldest transaction and specifically for state = idle in transaction; then pg_locks where granted = false to find the waiter; then join them on pid to name blocker and blocked. pg_blocking_pids() does that join for you and is the fastest single call.
4. Prevent rather than merely time it better. Set lock_timeout to a second or two on the migration session so the DDL abandons the queue after a bounded wait and is retried, instead of holding it for as long as the oldest transaction lives. Be exact about what that buys: queries arriving during the wait still queue behind the pending ACCESS EXCLUSIVE request, so each attempt costs them up to one lock_timeout of added latency. The outage goes from 40 seconds to about one second per attempt, not to zero. Also run migrations away from deploy-time peaks, and put a statement timeout and an idle-in-transaction timeout on the analytics role that opens the long transactions.

Follow-up

• The same release also wants NOT NULL on that column. What is the sequence that gets there without a long lock?
• Your lock_timeout retry fails ten times in a row because the analytics transaction is always open. What do you change?

Suggested practice checklist

Built from the topics and questions HUB24 candidates report; no round sequence has been reported.

Day 1 — Establish the HUB24 format

• No round sequence has been reported, so ask your recruiter for the sequence, the duration of each stage and whether you will write code.

Deliverable: A written reply from your recruiter confirming the format.

Day 2 — Work DevSecOps

• Spend the session on DevSecOps, which HUB24 candidates report being tested on.
• Write one worked example in DevSecOps and time yourself on it.

Deliverable: One timed worked example in DevSecOps.

Day 3 — Work Cloud Systems Engineering

• Spend the session on Cloud Systems Engineering, which HUB24 candidates report being tested on.
• Write one worked example in Cloud Systems Engineering and time yourself on it.

Deliverable: One timed worked example in Cloud Systems Engineering.

Day 4 — Work API Support

• Spend the session on API Support, which HUB24 candidates report being tested on.
• Write one worked example in API Support and time yourself on it.

Deliverable: One timed worked example in API Support.

Day 5 — Answer out loud: Technical Proficiency & Domain Knowledge

• Answer aloud, timed: How do you approach designing a highly available and secure API?
• Answer aloud, timed: Describe your experience with cloud-native infrastructure and managing deployments in a production environment.

Deliverable: Spoken answers to 2 reported Technical Proficiency & Domain Knowledge question(s), under time.

Day 6 — Rehearse your own examples

• Prepare three examples from your own work where you made the decision, each with the outcome you can quantify.

Deliverable: Three examples written out, each with a number attached.

Day 7 — Dry run for HUB24

• Run one full mock under time, then write down the two questions you most want to ask your interviewers.

Deliverable: A completed timed mock and two questions to ask.

Behavioural preparation

Behavioural rounds judge the decision you made and what it cost.

Describe your experience with cloud-native infrastructure and managing deployments in a production environment

Medium · Technical Proficiency & Domain Knowledge

Describe your experience with cloud-native infrastructure and managing deployments in a production environment.

Approach

1. Pick a story where you made the decision, not one where you watched it.
2. State the situation in two sentences and spend the rest on the reasoning.
3. Give the blast radius: what could have broken, and what you measured.
4. Name the disagreement and how you resolved it with evidence.

Follow-up

• What would you do differently if you ran that again?
• How did you know your change caused the improvement?

How do you handle production incidents or system outages in a mission-critical application?

Medium · Technical Proficiency & Domain Knowledge

Approach

1. Pick a story where you made the decision, not one where you watched it.
2. State the situation in two sentences and spend the rest on the reasoning.
3. Give the blast radius: what could have broken, and what you measured.
4. Name the disagreement and how you resolved it with evidence.

Follow-up

• What would you do differently if you ran that again?
• How did you know your change caused the improvement?

Reverse your own decision and price the reversal

Medium · reversibility · measurement · migrations

Describe a technical decision you made and later reversed. Pick one that cost something: a service you split and merged back, a cache you added and removed, an index you created that pushed the planner onto a worse plan, a projection you rebuilt from scratch. State what you believed when you decided, the measurement that changed your mind, how long the wrong version ran in production, and what the reversal cost in migrations, dual writes, and a deprecation window for callers you did not own.

Approach

1. State the original rationale without irony, in the version you would still defend given what was known then. If it is not defensible, the story is about carelessness rather than judgement, and a different example serves you better.
2. Give the measurement that moved with a before and after: the p99 that did not improve, the cache hit rate that sat at 40%, the plan that flipped to a sequential scan once the table passed a size you can name.
3. Cost the reversal in steps, not adjectives: expand-and-contract deploys, the dual-write window, the callers who had to be notified, the rows already written in the wrong shape that had to be backfilled or abandoned.
4. Distinguish reversal from rewrite by naming what you kept. Most good reversals preserve the schema or the interface and undo one decision inside it, which is also why they were affordable.

Follow-up

• What in that decision was irreversible, and did you know it was irreversible when you made it?
• How did you tell the people who had already built on top of the original decision?