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Haworth Software Engineer Interview Questions & Guide 2026

Haworth software engineer prep: algorithm drills where every complexity claim has to name the assumption under it.

The 60-second brief

As a Software Engineer at Haworth, you will play a vital role in building and supporting the technological backbone that drives a global leader in workspace design and manufacturing. Your day-to-day work directly impacts how digital platforms, enterprise integrations, and internal systems operate across various manufacturing and corporate environments. Whether you are modernizing computer systems, developing cloud identity solutions, or integrating robust platforms, your code and architecture help streamline operations and deliver seamless digital experiences.

If the seat owns a service boundary, scope your preparation toward failure behaviour rather than topology. Retrying over an at-least-once channel produces duplicates by construction, so a retry policy is only as safe as the idempotency key underneath it.

Focus areas

Keep money in integer minor units
Build at-least-once pipelines with explicit deduplication horizons
Scope every query and cache key by tenant

Overview

This position sits at the intersection of modern software development, enterprise systems, and manufacturing excellence. You will contribute to critical problem spaces ranging from cloud infrastructure and ERP integrations to custom product engineering platforms. The work requires a balance of technical precision and collaborative problem-solving, as you will frequently partner with cross-functional teams spanning production, IT, and product management.

Expect a working environment that values innovation, steady collaboration, and practical engineering solutions. While the technical scope can span full-stack development, cloud systems, and platform integrations, the overarching goal remains consistent: building reliable, scalable software that supports 's global business objectives. You will find yourself tackling tangible challenges that require both foundational software engineering rigor and an appreciation for physical-to-digital business processes.

The Haworth interview process

Haworth candidates report 4 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Online Application

Input bounds are the part of the prompt most often skimmed, and they usually contain the answer. They tell you which complexity class is admissible, which narrows the search before you have thought about the problem itself. As a rough planning figure, a compiled language does on the order of 10^8 simple operations per second and an interpreted one roughly an order of magnitude less. So n up to about twenty admits enumerating subsets, a few thousand admits a quadratic pass, and a million admits neither: you need near-linear, or linear with a log factor. If the bounds are missing, ask for them.

What to demonstrate

Whether the approach is justified by the stated input size rather than by whichever pattern you recognised first
Whether you ask about the properties that change the algorithm: whether the input arrives sorted, whether duplicates occur, whether values are bounded integers, whether it all fits in memory
Whether you can name the bottleneck in your own solution and what would remove it, even when you deliberately leave it in place
Whether a claimed speedup is real, since memoising a recursion only helps when subproblems genuinely overlap and the state can be keyed cheaply

How to prepare

For each algorithm you rely on, write down the largest n it handles in roughly a second, then check two of those figures by timing them in the language you will actually type in
For two weeks, write one line naming your target complexity and the bound that justifies it before you write any code, then compare that line with what you ended up submitting
Practise the conversion backwards: given a required O(n log n), list the mechanisms that get you there (sorting, a heap, an ordered map, divide and conquer) and choose by what the problem needs to query, not by what you used last

Telephone Screening

Before anything technical happens, someone has to decide which rung of the ladder your loop is calibrated to, and that decision sets the bar for every round after it. It comes from how you describe scope, not from your title, because titles do not convert cleanly between companies. The weak version of the answer is team size and years. The strong version names the largest change you shipped where nobody reviewed the design, what would have broken if you had been wrong, and what you were paged for. Get the level said out loud on this call, because the range and the loop both follow from it.

What to demonstrate

Whether the scope in your own account maps onto a level the team actually has an opening at, so a mismatch ends the process cheaply rather than after four interviewers have spent a day
Whether your title needs re-mapping: the same word describes very different amounts of independent decision-making at a twenty-person company and a ten-thousand-person one
Whether your compensation expectation can be filled at that level in the structure the role pays in, which is why the number gets asked for before any engineer is scheduled

How to prepare

Write down two changes from the last two years: the largest one you designed with nobody reviewing the design, and the largest one where someone more senior did. Lead with the first when scope comes up, and be ready to say which parts of the second were yours
Ask which level the loop is calibrated to and what changes at the level above it, then plan your weeks from that answer rather than from the posting
Settle a total-compensation range beforehand with the split named, base against bonus against equity and its vesting period, so a question about numbers gets a number instead of the word market

Technical/Managerial Phone Interview

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first

In-Person/Video Interview

You cannot drill a format you do not know, so put the preparation into material that travels. Three pieces of your own work, each rehearsed until you can take a follow-up you did not anticipate, will carry a conversation or a code walkthrough equally well. Specificity is what separates that from filler. A number needs its definition before it means anything: a p99 is over some window and measured at some hop, and a server-side figure excludes the queueing and network time a client would see. The number you cannot qualify is the one to leave out.

What to demonstrate

Whether your examples carry detail only someone who did the work would hold, such as what the binding constraint actually was, which alternative you rejected and why it was worse, and what you measured on each side of the change
Whether a number survives one follow-up, meaning you can say what it was measured over and whether it moved because of your change or merely alongside it
Whether a failure is described with the specific change that followed it, rather than a lesson stated in general terms
Whether your part in a team effort is stated accurately, including what other people did

How to prepare

Write a page on each of three projects covering the constraint, the option you rejected, the measurement before and after, and what went wrong. Cut any line you cannot take a follow-up on, since you are writing the parts you will be pressed on rather than a summary.
Recover the real figures while you still have access: request volume, data size, latency with its percentile and window, team size, timeline. Note where each came from, whether a dashboard, a design document or memory, and mark the estimates so you can say which they are out loud.
Take your weakest project story to someone who works in a different area and have them ask why four times in succession. The point where you run out of answer is the part to go and re-read before the round.

Where candidates lose points

Holding money in a floating-point type, or rounding it more than once

Binary floating point cannot represent 0.01 or 0.1 exactly, so sums drift and two code paths that should agree disagree by cents nobody can trace back. The fix is integer minor units or an exact decimal type end to end, with sub-cent rates expressed as scaled integers such as micro-units, because a per-request price genuinely is smaller than a cent. The second half of the trap is rounding position: rounding each line and then summing gives a different total from summing and rounding once, and half-up and half-even diverge systematically across many lines, so rounding must happen at one named place and every downstream reader must carry the rounded value rather than recompute it from quantity and rate.

Paginating a growing table with limit and offset

Two unrelated defects share the idiom. Correctness: rows inserted or deleted between page requests shift the window, so a consumer walking an export skips rows and sees others twice, which for a customer-facing sync is silent data loss rather than an error anyone notices. Cost: the database still produces and discards the skipped rows, so page N costs time proportional to N times the page size and a deep page on a large table degrades from milliseconds to seconds. Keyset pagination over a stable, unique, indexed ordering -- where (created_at, id) < ($1, $2) order by created_at desc, id desc limit $3 -- is constant-cost per page and immune to shifting, on the precondition that the cursor columns never change value for a row, which disqualifies updated_at as a cursor.

Listing technologies instead of trade-offs

Name the property the design needs first, such as ordered range scans, multi-entity transactions, cheap appends, or a predictable p99, then pick something that provides it and say what it gives up in exchange. Almost any component is defensible once you state the requirement it satisfies and the one it sacrifices.

Trusting input because it came from your own front end

Anything crossing a trust boundary is hostile: parameterise queries instead of building SQL by concatenation, validate against an allow-list rather than a deny-list, and bound the size of anything you allocate from a request. Raising this unprompted in an API or design question is a cheap and unusually strong signal.

Questions & practice

Parse and verify a timestamped multi-signature webhook header

Easy · parsing · hmac · constant-time-compare · replay-protection

An inbound webhook carries a signature header of at most 1 KiB shaped t=<unix seconds>,v1=<64 hex chars>, with up to five v1 values during secret rotation and possibly unknown scheme keys. You hold the raw request body bytes and the currently active signing secrets. Write the parser and the verifier: accept when any active secret reproduces a signature and the timestamp is within a five-minute tolerance in either direction, reject otherwise. Single left-to-right pass over the header, no regular expression. State what is inside the MAC and why.

Approach

Parse in one scan: split on ,, then on the first = only, since a value may itself contain = under a future scheme. Accept t exactly once and treat a second t as a reject rather than last-wins. Push every v1 onto a short list and ignore any other key, so a v2 can be introduced later without breaking this verifier.
Say what is signed: HMAC-SHA256 over the exact byte string <t>.<raw body bytes>, yielding 32 bytes or 64 hex characters. The timestamp sits inside the MAC because otherwise an attacker replays yesterday's body with its still-valid signature and only has to edit the header timestamp.
Hash the bytes as received. Verifying against a re-serialised JSON body is the usual defect: key order, whitespace and number formatting all change the bytes while the parsed objects compare equal, so signatures fail for honest senders and the popular 'fix' is to stop checking.
Compare in constant time over fixed-length digests. Decode the hex to 32 bytes, accumulate acc |= a[i] ^ b[i] across the whole length, and test acc == 0 at the end. Evaluate every candidate without an early exit; at five candidates that is five HMACs over the body, linear in body size and negligible beside the network.
Apply the tolerance as a two-sided bound, rejecting when |now - t| > 300 seconds. A sender whose clock runs ahead of yours is an ordinary case, and an unbounded future timestamp is a free replay window.
Complexity: O(L) over the header producing k candidates, plus k HMACs at O(|body|) each. Space is O(k) beyond the body itself. Do the cheap rejections, including the tolerance check, before any cryptography runs.

Worked solution (15 min)

Write the grammar on one line before coding: header := field (',' field)*, field := key '=' value, split on the first = only.
Implement the parser to return {t: int, v1: [hex, ...]}, rejecting a missing t, a duplicate t, any v1 that is not 64 hex characters, and a header over 1 KiB, all before any cryptography runs.
Implement the verifier: for each active secret compute HMAC-SHA256(secret, f'{t}.'.encode() + raw_body), compare it in constant time against each parsed v1, and OR the results with no early exit.
Test with a valid signature; the same body with t moved 400 seconds into the past; the same body with t 400 seconds into the future; a header carrying an unknown v2= alongside a valid v1; and a body re-serialised with different JSON key order.

Expected result: The valid case accepts. Both out-of-tolerance cases reject, including the future one. The unknown v2 field is ignored and the v1 still verifies. The re-serialised body fails, which is correct and is exactly why the raw bytes must be retained.

Verify it yourself

Timing the comparison over 10,000 mismatching signatures that differ at the first character versus the last shows no separation you can measure.
Removing t from the MAC input makes an old captured body with its original signature pass. Write that test, watch it pass, then put t back.
Every rejection except the signature mismatch itself returns before an HMAC is computed.

Follow-up

The body is 40 MB. What changes about where you verify, and what can you do before the whole body has arrived?
A customer reports that signatures fail for exactly the requests whose body contains a non-ASCII character. What is your first hypothesis?
How do you rotate the signing secret with no failed deliveries, and how long do both secrets stay live?

Fold a deduplicated usage stream into hourly rollups

Easy · aggregation · deduplication · watermarks · exact-arithmetic

You are given one day of usage_event rows, up to 250 million, each carrying event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at and ingested_at. Produce usage_rollup_hourly cells keyed (tenant_id, workspace_id, sku, hour_start) with quantity_sum, event_count and source_max_ingested_at. An event counts once per (tenant_id, idempotency_key). The rollup grain has no environment column, so state your filter. One pass. Give your time and space bounds, and say what the deduplication actually costs in memory.

Approach

Bucket on occurred_at, never ingested_at: hour_start = date_trunc('hour', occurred_at at time zone 'UTC'). The two columns answer different questions. occurred_at says which hour the customer is billed for; ingested_at says how current the fold is. Using the second for the first makes late data invisible instead of correctable.
The fold is trivial and the deduplication is the entire cost, so price it before designing anything clever. An exact set over (tenant_id, idempotency_key) at 250M entries, stored as a 16-byte 128-bit hash in an open-addressed table at 0.7 load factor, needs about 357M slots at 16 bytes each, roughly 5.7 GB. The fix is partitioning by hash(tenant_id) % P so each shard holds 1/P of the set and no tenant's keys straddle shards.
Rule out a Bloom filter as a replacement, in the right direction: a false positive reports 'already seen' for an event never seen, so you drop a real event and lose revenue with no error raised. It is usable only as a negative pre-filter in front of the exact set, where a miss is conclusive and a hit must fall through to the real lookup.
Accumulate in scaled integers, not binary floating point. numeric(20,6) admits values below 10^14, so one event scaled to micro-units can reach 10^20, past int64's 9.22 x 10^18; use a 128-bit or arbitrary-precision accumulator unless you first bound the per-event maximum. binary64 represents integers exactly only to 2^53, about 9.01 x 10^15, and cannot represent 0.1 at all, so two runs that sum in different orders disagree.
Carry source_max_ingested_at = max(ingested_at) over the events folded into each cell, and count event_count over accepted, post-dedup events. Without that watermark there is no way to prove later what a number did and did not include, which is the first question any reconciliation asks.
State the environment filter explicitly, because the rollup grain cannot record it. A fold that quietly includes staging bills non-production traffic; one that quietly excludes it loses a cost signal. Production-only is the billing answer, and either way it belongs in the job name and the output metadata. Complexity: O(n) time, O(distinct dedup keys) space, dominated by the dedup set rather than by the cells.

Follow-up

A producer retries at 23:59:59 and the retry lands at 00:00:01. The unique index on the daily-partitioned table must include the partition key. What gets double-counted, and what is the smallest change that fixes it?
The consumer acknowledges its batch before committing the fold. Which failure loses revenue now, and which arrangement duplicates instead?
What makes a re-run over the same day produce byte-identical rollups?

Schedule ordered webhook retries with a heap of subscription queues

Medium · heap · scheduling · backoff · head-of-line-blocking

Design the in-memory scheduler for webhook delivery. Up to 20 million rows sit in status pending or failed_retryable across 200,000 subscriptions, each row carrying next_attempt_at and attempt_count, and each endpoint having a circuit breaker. Deliveries for one subscription must be attempted in order, so at most one attempt per subscription may be in flight. Support due(now), complete(delivery, outcome) and insert(delivery) in O(log S), where S is the subscription count rather than the delivery count. Give the backoff formula you schedule retries with.

Approach

Key the global heap by subscription, not by delivery. Each subscription owns a FIFO of its due deliveries in event order; the heap holds one entry per eligible subscription, keyed by its head's next_attempt_at. That is 200,000 heap entries instead of 20 million, and it makes the one-in-flight rule structural rather than a check somebody can forget.
due(now): peek the minimum. If its key is in the future, sleep until then instead of spinning. Otherwise pop it, move the subscription into an in-flight set, and do not re-push it. A subscription absent from the heap cannot be dispatched twice, which is precisely how ordering is preserved.
complete: on success, drop the head and re-push the subscription keyed by its new head, or leave it out when the queue empties. On a retryable failure, increment attempt_count and set next_attempt_at = now + uniform(0, min(cap, base * 2^attempt)), sampled uniformly across the whole interval. That is full jitter; deterministic backoff re-synchronises the herd you just created.
Circuit breaker: park the subscription in a second heap keyed by its half-open time, so an endpoint dead for six hours costs one heap entry and zero attempts rather than consuming worker slots. Admit exactly one probe at half-open and close the breaker only on its success.
Say the price of the ordering guarantee out loud. One in-flight attempt per subscription means an endpoint answering in 10 seconds drains at 0.1 deliveries/second however many workers you run, and its backlog grows until it recovers. If the customer does not need order, allow k in flight and document delivery as unordered; that is the trade, and it is a product decision.
All three operations are O(log S) with O(S) resident heap memory and the queues themselves backed by the store. The database-backed equivalent is a partial index on (subscription_id, next_attempt_at) where status in ('pending','failed_retryable') claimed with FOR UPDATE SKIP LOCKED, and the write-back must be fenced on lease_token so a worker that stalled and resumed cannot overwrite a newer attempt.

Follow-up

One subscription has 4 million queued deliveries. What stops it from starving the other 199,999, and what does your heap look like under that load?
A customer requests redelivery of last Tuesday's events. Where do those rows enter your structure, and what keeps them from reordering live traffic?
The process restarts. How much state do you rebuild, and what stops every subscription from being attempted in the same second?

Rebuild an hourly rollup with deduplication and late-arrival accounting

Hard · window functions · deduplication · event time vs ingest time · watermarks

From usage_event (event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at, ingested_at), produce the values usage_rollup_hourly should hold for one tenant over one day: per (workspace_id, sku, hour_start) the deduplicated quantity_sum, event_count and source_max_ingested_at, bucketed by occurred_at. Duplicates share (tenant_id, idempotency_key). Also report, per hour, the running total across the day and the share of quantity that arrived more than two hours after the hour began. Write the query, and state which duplicates a daily unique index cannot catch.

Approach

Deduplicate in its own CTE before any aggregation, because a SUM cannot be un-summed: row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id) = 1. Include the tiebreaker. Without it the surviving row is non-deterministic when two duplicates share an ingested_at, and a rollup described as deterministically recomputable then disagrees with itself between runs.
Bucket on occurred_at and nothing else, and pin the timezone explicitly. date_trunc('hour', timestamptz) truncates in the session's TimeZone setting, so the same query run by a session set to a non-UTC zone buckets differently; use the three-argument date_trunc('hour', occurred_at, 'UTC') on PostgreSQL 16 or later, or date_trunc('hour', occurred_at at time zone 'UTC') at time zone 'UTC' before that. Filter environment = 'production' explicitly, since metering covers three environments and billing covers one.
Aggregate to the grain with sum(quantity), count(*) and max(ingested_at). The last is not decoration: it is the watermark the row consumed up to, and without it there is no way to prove afterwards what a number did and did not include.
Compute the late share inside the dedup-and-aggregate step as a conditional aggregate, sum(quantity) filter (where ingested_at > hour_start + interval '2 hours'), then divide by the hour's total. Compute the running total as a window over the already aggregated rows: sum(quantity_sum) over (partition by workspace_id, sku order by hour_start rows between unbounded preceding and current row). Running either over raw rows puts the duplicates back.
Answer the index question exactly. The unique constraint is on (ingested_day, tenant_id, idempotency_key), because a unique index on a partitioned table must contain the partition key. It therefore deduplicates only within one ingest day and admits a duplicate whose retry crosses midnight or whose replay runs a week later. That is why this CTE dedups across the whole window being recomputed, and why the dedup horizon is a correctness parameter rather than a retention cost.
Keep the numeric type all the way through. quantity is numeric so the sums are exact; a cast to double precision anywhere in this pipeline reintroduces drift that surfaces only as a few unreconcilable cents per tenant per month, long after the query is out of anyone's mind.

Worked solution (40 min)

Generate a day of events for one tenant across three workspaces and two SKUs, inject 2% duplicates sharing an idempotency_key with a later ingested_at, and inject 1% whose ingested_at is six hours past occurred_at.
Write the dedup CTE alone and confirm its row count drops by exactly the injected duplicate count.
Aggregate and compare quantity_sum against a ground truth computed outside SQL from the generator's own records.
Add the two window and filtered aggregates, and confirm the final hour's running total equals the ungrouped day total for each (workspace, sku).
Run the whole query twice over static data and diff the two outputs.
Re-run with the session TimeZone set to a non-UTC zone and confirm hour_start does not move.

Expected result: One query: a dedup CTE using row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id); aggregation by (workspace_id, sku, hour_start) producing quantity_sum, event_count and max(ingested_at) plus a filtered late-quantity aggregate; a running total as a window over the aggregated rows; and an explicit statement that the partition-scoped daily unique index cannot catch a duplicate that crosses the ingest-day boundary or arrives in a later replay.

Verify it yourself

Row count after dedup equals raw count minus injected duplicates, exactly.
The running total at the final hour equals the ungrouped day total for that (workspace, sku).
Two consecutive runs over static data return byte-identical rows.
Every hour_start is hour-aligned in UTC and unchanged by the session's TimeZone setting.

Follow-up

A dispute forces the same recompute over 40 days for one tenant. What changes about the dedup CTE's memory use and the chosen plan, and what would you do about it?
Two runs a minute apart return different quantity_sum values for an hour that is already closed. Give two mechanisms that produce that, and the single query that distinguishes them.
Express the same rollup incrementally so it does not re-scan the day each time the watermark advances. What does the incremental version stop being able to answer?

Find the join that inflates every invoice total

Medium · join fan-out · aggregation grain · sql correctness

invoice_line_item holds line_id, invoice_id, tenant_id, sku, rate_tier, quantity, unit_price_micros, amount_minor (bigint), currency, kind, voided_at. invoice_payment_attempt holds attempt_id, invoice_id, tenant_id, amount_minor, status (succeeded, failed, pending), created_at, and an invoice has many attempts. A finance report runs select i.invoice_id, sum(l.amount_minor), count(p.attempt_id) from invoice i join invoice_line_item l using (invoice_id) join invoice_payment_attempt p using (invoice_id) group by 1 and the totals are wrong. Say precisely what the sum now equals, and write a version that is also correct for invoices with zero attempts.

Approach

Compute what the query actually returns before fixing it. The two joins form a Cartesian product per invoice, so each line row repeats once per attempt row: sum(l.amount_minor) is the true total multiplied by the attempt count, and count(p.attempt_id) is attempts times lines. Three lines and two attempts report double the money and six attempts.
Reject the reflex repair. count(distinct p.attempt_id) does fix the count, because attempt_id is unique. sum(distinct l.amount_minor) does not fix the sum, because two legitimate lines with equal amounts collapse into one. DISTINCT inside an aggregate deduplicates values, not rows, and the difference stays invisible until two lines happen to match.
Aggregate each branch to invoice grain before joining: one CTE summing lines by invoice_id, one counting attempts by invoice_id, then join the two results. A LATERAL subquery per invoice is equivalent and sometimes plans better when the outer set is small. Either way every aggregate stays at the grain it was defined at.
Keep invoices with no attempts by making the attempt branch a LEFT JOIN with coalesce(attempt_count, 0). An inner join here silently drops every unpaid invoice, which is usually the exact population finance is asking about.
Push each filter to its own grain: where l.voided_at is null belongs inside the line CTE, not the outer query, or it would also filter the attempt branch through the join. Put the tenant predicate on both branches, since the denormalised tenant_id is what stops a wrong join crossing tenants.
Leave yourself a standing check: an invoice total is a function of its non-voided lines and of nothing about payments, so if changing the payment filter moves the money figure, the fan-out is back.

Follow-up

Add a third branch for credit notes applied to the invoice. Does the CTE shape still hold, and when would a single pass with filter (where ...) be better?
Over 500k invoices this report takes minutes. Which grain would you materialise, and how do you keep it correct when a line is voided?
The same report is needed per tenant per month. What index makes the line CTE cheap?

Lots of questions focused on ability to work in a team.

Medium

Approach

Say what you would check first and why it is the highest-information step.
Clarify what is being asked and what a complete answer contains.
State your assumptions explicitly before working the problem.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

Walk us through a complex technical challenge you solved in a past role.

Medium

Approach

Work from the requirement backwards to the design.
State your assumptions explicitly before working the problem.
Say what you would check first and why it is the highest-information step.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

What are some projects you've worked on?

Medium

Approach

Say what you would check first and why it is the highest-information step.
Work from the requirement backwards to the design.
State your assumptions explicitly before working the problem.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

Make run creation safe when the client times out and retries

Medium · idempotency · retries · outbox

POST /v1/runs inserts a job_run row and dispatches a sandbox. The caller is a customer's CI pipeline with a 10-second timeout and three automatic retries. A run that takes 12 seconds to start returns after the client has already given up, so the retry starts a second sandbox and bills it. Redesign the endpoint: the key the client sends, its scope and storage, what happens when the same key arrives with a different body, what happens when a retry arrives while the first request is still in flight, and how long the key stays honoured.

Approach

Name the defect before designing: the client's timeout is an unknown outcome, and the naive shape gives it no way to ask whether the earlier call landed, so its only choices are to duplicate the run or to drop it.
Require an Idempotency-Key header scoped to (tenant_id, key) rather than to the credential, so a rotated or replaced credential still replays. Store the key with a request fingerprint, SHA-256 over method, path and the canonicalised body, plus state, the stored response status and body, and the resulting run_id.
Make the claim a write rather than a read: insert the key row inside the same transaction as the run under unique (tenant_id, idempotency_key). The loser of a concurrent race takes a unique violation and then reads the winner's row, which is what makes the duplicate case deterministic instead of timing-dependent.
Define three outcomes precisely. Same key, same fingerprint, completed: replay the stored response with a header marking it a replay. Same key, different fingerprint: 422 with an idempotency_key_reuse code, never the stored response. Same key still in flight: 409 with Retry-After, because blocking the second caller holds a connection for the duration of someone else's request.
Close the dispatch gap with an outbox row committed alongside the run and a relay that enqueues it. Commit-then-publish loses the dispatch if the process dies in between; publish-then-commit hands a worker a run_id that does not exist yet.
Set retention from the client, not from storage cost: the key must outlive the caller's worst-case total retry window, so publish a number such as 24 hours and state that a key reused after expiry legitimately creates a second run.

Worked solution (30 min)

Draw the timeline of the failing case: commit at t=11s, client abandons at t=10s, retry at t=10.1s, and mark where the second sandbox starts.
Write the idempotency table DDL with the unique constraint and the fingerprint column, then the single transaction that inserts both rows.
Enumerate the four arrival cases (first, replay, conflicting body, in-flight) and write the exact status, headers and body for each.
Add the outbox row to the same transaction and describe the relay's at-least-once behaviour and why the worker must tolerate a duplicate dispatch.
State the retention horizon and the sentence that goes in the public docs about key reuse after expiry.

Expected result: One transaction inserting job_run plus an idempotency row under unique (tenant_id, idempotency_key) and an outbox row; replay returns the stored response, a conflicting fingerprint returns 422, an in-flight duplicate returns 409 with Retry-After, and the horizon is published as a number.

Verify it yourself

The concurrent-duplicate case is resolved by a constraint violation, not by a prior SELECT.
No path returns the stored response for a different request body.
There is no window where the run is committed but the dispatch is not, or the reverse.
The key scope contains the tenant, and nothing in it is derived from the credential.

Follow-up

The SDK generates a fresh key on every attempt rather than reusing one. What in your response surface makes that visible instead of silently doubling the bill?
How does this interact with job_run.parent_run_id: is an automatic retry of a failed run the same object as a client retry of the request?

Metering partition crash-loops and the sealing watermark freezes

Medium · poison message · at-least-once · dead-letter queue

One metering-ingest partition has stopped advancing. Lag grows linearly, the consumer restarts about every 40 seconds, and the same offset appears in every startup log while other partitions stay healthy. Events are committed in batches of a few thousand and the acknowledgement follows the commit. Sealing is six hours away and source_max_ingested_at for that partition's tenants is frozen. Give an ordered checklist, a containment action available within minutes, and the durable fix, saying what each does to exactly-once accounting.

Approach

Distinguish a poison record from a capacity problem in one measurement: compare the offset and the exception across restarts. An identical pair every time is deterministic failure on one record, whereas a throughput problem still advances the offset between crashes.
Read the record from a separate consumer group so the bytes can be inspected without perturbing the stuck consumer, then classify the defect: schema violation, a quantity failing the non-negative check, a null workspace, an unmappable SKU enum, or a payload past a size limit. That classification decides whether this is a producer bug or a missing consumer guard.
Account for batch granularity before acting. With commits of a few thousand, one bad record fails thousands of good ones, so the blast radius is the batch. Halve the batch around the offset to isolate the record, or move to per-record error isolation so the radius becomes the record.
Contain by diverting that record to a dead-letter store with its raw bytes and offset, then resume. This is safe here precisely because the acknowledgement follows the commit: the good records from the failed batch are re-consumed and absorbed by the uniqueness check on (tenant_id, idempotency_key) rather than counted twice.
Make the fix durable with per-record error isolation, a bounded poison counter, and an alert on dead-letter rate rather than on lag alone, since lag only reveals this after the sealing margin has already been eaten.
Check the horizon before replaying anything. The unique index lives on a daily-partitioned table and therefore includes the partition key, so it deduplicates within a day only; a replay landing on a later ingest day needs the separate dedup store or it double-counts into a tenant's bill.

Follow-up

Move the acknowledgement before the commit and describe exactly what is lost and what is duplicated in each of the two crash windows.
Sealing is in six hours and the partition will not drain in time. What do you seal on, and what does the invoice have to record so the difference is explainable later?
A producer replays two weeks of events next month. Which part of your fix stops holding, and what is the dedup horizon you would actually configure?

Suggested practice checklist

Day one measures instead of guessing, under a fixed rubric, and the remaining hours are allocated in proportion to the gaps before any studying begins. The allocation is deliberately not renegotiated midweek, because the area that feels worst on day three is usually the one that is moving.

Day 1 — Diagnostic, scored before you study anything

Sit a 110-minute diagnostic in four blocks: forty-five minutes on two coding problems, twenty-five on one design prompt taken to interface and data model, twenty of short-answer fundamentals, and twenty delivering two behavioural answers aloud.
Score each block from 0 to 3 on a fixed rubric where 3 is correct and fluent, 2 is correct but slow or prompted, 1 is partially correct and 0 is stuck, grading the artifact rather than how the attempt felt.
Allocate days two to five in proportion to 3 minus each block's score, write the allocation down, and commit to leaving it alone.

Deliverable: A scored rubric and a fixed hour allocation for the rest of the week.

Day 2 — Largest gap: find the boundary rather than the subject

Split the weakest area into named sub-skills and rate each separately. For coding those are restating the problem, choosing the structure, stating the invariant, turning the invariant into loop bounds, handling empty and single-element input, and accounting for complexity out loud.
Attempt three items positioned just above where the rating drops off, and for each write the first move you failed to make.
Re-attempt one of them from blank four hours later with nothing open.

Deliverable: A sub-skill map with the two blocking sub-skills circled.

Day 3 — Drill the blocking sub-skill by repeating the shape

Do eight short repetitions of the same shape rather than eight different problems, so what gets practised is the pattern and not the puzzle.
State the rule you now hold in one sentence, then test it against a case built to break it, a sliding window over an array containing negative values, or a cache-aside read path whose invalidation message is dropped.
Have someone else read your one-sentence rule and find the precondition you left out.

Deliverable: One rule statement with its preconditions attached and one counterexample that would have caught the incomplete version.

Day 4 — Second gap, plus maintenance on the strongest area

Run the same sub-skill decomposition on the second-largest gap in half the time.
Spend twenty-five timed minutes on the block you scored highest, choosing the hardest item you can still finish rather than a warm-up.
Write whether each area fails you on recall, on setup, or on execution, and set the fix accordingly: repetition for recall, a written checklist for setup, timed work for execution.

Deliverable: A second sub-skill map plus a one-line failure diagnosis for each area.

Day 5 — The gap that is not a skill

Record one technical and one behavioural answer, then count two things in the playback: seconds before your first clarifying question, and sentences you began without knowing where they would end.
Practise saying that you do not know, followed by how you would find out, without letting it soften into a guess, and practise stating a complexity or an estimate before being asked for it.
Redeliver one answer under a hard ninety-second cap, which forces structure ahead of detail.

Deliverable: Two recordings with a counted reduction in time-to-first-question.

Day 6 — Retest under day-one conditions

Sit the same 110-minute structure with new prompts of comparable difficulty and score it on the identical rubric.
For any block that did not move, change the method rather than adding hours: a block stuck at 1 usually means the practice was too varied, not too short.
Write down which single block you would still lose the offer on.

Deliverable: A second scored rubric placed beside the first, with one named remaining risk.

Day 7 — Full loop under interview conditions

Run a sixty-minute mock over the two blocks that moved least, with an interviewer briefed to interrupt and change direction mid-answer.
Write the recovery script for going blank: restate the question, state your assumption, name the first thing you would check.
Say every rule from the week aloud without reading it, and cut any you cannot state in a single sentence, since a rule you have to reconstruct mid-answer will not survive an interruption.

Deliverable: A one-page card holding the recovery script and only the rules you could state from memory.

What the behavioural round is actually measuring

Every story you tell gets read for blast radius and judgement: what could have broken, who else it touched, what you knew at the moment you decided. Nobody can audit your code in an hour, so they audit your reasoning instead. Pick work where the call was genuinely yours and the consequences were real enough to remember.

How do you handle getting your point across to those with another view on an issue or problem?

Medium · behavioural and engineering judgement

Approach

Close with what you would do differently, concretely.
State the situation in two sentences and spend the rest on the reasoning.
Name the disagreement and how you resolved it with evidence.

Follow-up

How did you know your change caused the improvement?
What would you do differently if you ran that again?

Tell us about a time you resolved a conflict with a peer or stakeholder.

Medium · behavioural and engineering judgement

Approach

State the situation in two sentences and spend the rest on the reasoning.
Give the blast radius: what could have broken, and what you measured.
Name the disagreement and how you resolved it with evidence.

Follow-up

What would you do differently if you ran that again?
How did you know your change caused the improvement?

Please tell me about yourself.

Medium · behavioural and engineering judgement

Approach

State the situation in two sentences and spend the rest on the reasoning.
Give the blast radius: what could have broken, and what you measured.
Close with what you would do differently, concretely.

Follow-up

What did you decide not to do, and why?
How did you know your change caused the improvement?