ESFM Software Engineer Interview Guide

The 60-second brief

The role of a Software Engineer at ESFM is foundational to the operational excellence and technological infrastructure that powers the company’s facility management services. You will be responsible for building, maintaining, and optimizing the digital tools that keep complex environments running safely and efficiently. Your work directly impacts how internal teams monitor facility performance, manage critical assets, and respond to real-time maintenance challenges. This position is unique because it bridges the gap between high-level software development and the physical requirements of large-scale facility operations. You will tackle problems that require a deep understanding of both system architecture and the practical, mission-critical needs of site engineers.

This guide is scoped to a Software Engineer candidate at ESFM.

Focus areas

• Programming Fundamentals
• Technical Leadership
• Software Engineering (General)

The ESFM interview process

ESFM candidates report 3 rounds over 3-5 weeks. The stages below are what candidates describe, not a published process.

Initial Screening

Gauge your background and interest in the role.

What to demonstrate

• Gauge your background and interest in the role
• Depth in Programming Fundamentals

How to prepare

• Be able to walk your CV end to end in two minutes, and say why this company specifically.
• Have your salary expectations, notice period and location constraints ready, and ask for the rest of the loop in writing.

Technical Discussions

Engage in deeper technical conversations relevant to the position.

What to demonstrate

• Engage in deeper technical conversations relevant to the position
• Depth in Programming Fundamentals

How to prepare

• Answer aloud and timed: What experience do you have with preventative maintenance software or digital asset management tools?
• Answer aloud and timed: How do you ensure compliance with safety regulations while executing software-driven configuration changes?

Cultural Fit Assessment

Evaluate your compatibility with the ESFM team culture.

What to demonstrate

• Evaluate your compatibility with the ESFM team culture
• Depth in Programming Fundamentals

How to prepare

• Answer aloud and timed: Explain your approach to documenting technical work for audit and training purposes.
• Work Programming Fundamentals until you can explain it without notes

Where candidates lose points

Highlight your impact

When discussing past projects, always focus on the outcome. Did your intervention reduce downtime? Did it improve system efficiency? Quantify your results whenever possible.

Be ready for situational questions

Use the STAR method (Situation, Task, Action, Result) to structure your answers to behavioral questions.

Showcase your process

We are as interested in how you arrive at a solution as we are in the solution itself. Walk your interviewer through your logic.

Do not underestimate the importance of safety and compliance in your answers

These are non-negotiable pillars of the ESFM operational model.

Questions & practice

Find overlapping job attempts and peak concurrency from lease records

Medium · sweep line · intervals · leases

A day of job_run history yields about 50,000,000 attempt records: (job_run_id, job_type, attempt, started_at, finished_at which is NULL when the worker died, lease_expires_at). Leases expire on a clock, so a job that outran its lease ran twice. Produce (a) every job_run_id whose attempts overlapped in wall-clock time and (b) the peak number of simultaneously running attempts per job_type with the minute it occurred. Target O(n log n). State how you treat a NULL finished_at and what clock skew does to your answer.

Approach

1. Define the interval before sorting anything: an attempt occupies [started_at, COALESCE(finished_at, lease_expires_at)). finished_at is observed and lease_expires_at is only a promise, so every attempt without a finish contributes an estimate and the whole result is a lower bound on overlap rather than an exact count.
2. For peak concurrency, sweep: emit 2n endpoints, sort by (timestamp, kind) with ends ordered before starts at equal timestamps, then walk the sequence maintaining a counter per job_type and record each type's maximum with its timestamp. O(n log n) dominated by the sort, O(n) space, or O(1) extra if the sort is external and the walk streams.
3. For overlap detection, do not compare attempts pairwise. A single global sort by (job_run_id, started_at) gives both the grouping and the order; within a group, keep the maximum end seen so far and report an overlap exactly when the next start is less than that running maximum, which is one linear pass after the sort.
4. Half-open intervals matter and are easy to get wrong: with closed intervals an attempt ending at the same millisecond another begins reads as concurrency two, and across 50,000,000 records that artefact swamps the real signal.

Follow-up

• A handler is not idempotent and you have found 400 overlapping jobs. Which of them actually caused damage, and what would you query to find out?
• Peak concurrency for one job_type is 4 against a configured cap of 4. Is the cap working, or is the data hiding attempts that never started?

Collapse a redelivered event batch into per-aggregate high-water marks

Easy · hashing · at-least-once · aggregation

You drain a batch of up to 5,000,000 events, each (aggregate_id BIGINT, aggregate_version INT, event_type, payload). The log guarantees order within one aggregate only; the batch merges 64 partitions, and a relay failover has redelivered a range, so an older version for an aggregate can appear after a newer one. Given a map of last_applied_version per aggregate, produce the events worth applying, at most one per (aggregate_id, version), plus the count discarded. Target O(n) time. State the memory for 2,000,000 distinct aggregates and what you do when it does not fit.

Approach

1. One pass, one hash map from aggregate_id to the highest version kept, and a discard counter. An event whose version is at or below last_applied_version for its aggregate is dropped without further work, which is the whole reason the event carries its version rather than a delta. O(n) expected time, O(d) space in distinct aggregates.
2. Keep the maximum, never the last occurrence. The redelivered range means the final appearance of an aggregate in the batch can be an older version than one seen earlier in the same batch, so last-wins applies stale state over newer state and the projection regresses with no error anywhere.
3. Cost the memory instead of calling it large: an 8-byte key plus a 4-byte version is 12 bytes of payload, and an open-addressed table held at a 0.7 load factor costs roughly 17 bytes per entry before per-slot metadata, so 2,000,000 aggregates is tens of megabytes in a native layout and several times that in a runtime that boxes both key and value.
4. If the distinct set exceeds memory, partition on hash(aggregate_id) mod P and reduce each partition independently. Every event for one aggregate hashes to the same partition, so the per-partition result is exact and the merge is concatenation rather than a second reduction.

Follow-up

• The payload is a patch rather than a snapshot, so applying only the highest version loses the intermediate changes. What changes in your reduction?
• How do you detect that version 7 arrived while version 6 was never delivered, and what should the consumer do about the gap?

Diff a projection against the primary without per-row point reads

Hard · reconciliation · range hashing · throttling

The listing projection has drifted and some rows show a stale version. The primary holds 40,000,000 resource rows across 12,000 tenants while serving 1,200 writes and 14,000 reads per second. The obvious repair, reading each resource row and comparing its version against the projection, is correct and would eventually finish. Explain precisely why it is unacceptable here, then give a diff that finds the differing rows, state its complexity, and make it safe to run against a live primary. Replication lag is usually under 100 ms and is not bounded.

Approach

1. Quantify the naive cost rather than calling it slow: 40,000,000 point reads at even 0.5 ms each is over five hours serialised, and the only lever is concurrency, which is exactly what you cannot spend. The primary's pool is sized for the write path, and 40,000,000 random reads evict the buffer cache that sustains the 85 percent cache hit rate, so the audit degrades the system it is auditing.
2. Replace random access with one ordered pass per side. Both sides can be read in (tenant_id, resource_id) order, which is a sequential scan on each and a merge join in O(n) time and O(1) memory. For a dense diff that is the whole answer, and it reads the primary once instead of 40,000,000 times.
3. For the expected sparse case, compare range hashes instead of rows: partition the key space, compute per range an order-independent aggregate over hash(resource_id, version), compare aggregates, and descend only into ranges that differ. With d differing rows and branching factor B, at most d ranges mismatch per level, so the drill-down examines O(d log_B(n/d)) ranges and reads full rows only in mismatching leaves.
4. Aggregate with a sum modulo 2^64 or a multiset hash, never XOR. XOR is order-independent but self-cancelling, so two rows wrong in the same way, or a row duplicated on one side, leave the range aggregate matching and the range is declared clean.

Follow-up

• The diff reports 900 stale rows. How do you decide between patching those rows and rebuilding the projection from resource_revision?
• Same job, but the projection lives in a search index that cannot be scanned in key order. What changes?

Stop tag and share joins from fanning out a page

Medium · join fan-out · semi-joins · many-to-many

resource_tag is (resource_id, tag_id) with PK (resource_id, tag_id); resource_share is (resource_id, shared_with_user_id, permission). The tagged-and-shared listing inner-joins resource to both, filters tenant_id, tag_id = ANY($2) and shared_with_user_id = $3, orders by updated_at DESC and takes 50. Pages come back with fewer than 50 distinct resources and the total in the header is far too high. Explain the row multiplication, rewrite both the page query and the count query so each is correct, and name the index each one needs. PostgreSQL 16.

Approach

1. Do the arithmetic against the predicates that are actually there. An inner join emits one row per matching child row, and both joins are filtered: tag_id = ANY($2) admits only the requested tags, shared_with_user_id = $3 admits one user's share rows. So a resource holding three of the requested tags and shared with $3 once yields three rows, not one — the multiplier is its count of matching tags times its share rows for that single user, and that second factor is 1 unless the table admits duplicate (resource_id, shared_with_user_id) pairs. LIMIT 50 then limits rows rather than resources, and COUNT(*) counts pairs — the header is the product, not the population.
2. Reject DISTINCT as the fix. It deduplicates after the product has been built, so the planner must materialise and sort the fanned-out set before the LIMIT can apply, and it leaves any SUM or AVG in the same select list wrong.
3. Rewrite both filters as semi-joins, keeping resource as the only row source: AND EXISTS (SELECT 1 FROM resource_tag rt WHERE rt.resource_id = r.resource_id AND rt.tag_id = ANY($2)) and the same shape against resource_share. A semi-join stops at the first match per resource and preserves the driving index order, so ORDER BY updated_at DESC, resource_id DESC LIMIT 50 still stops after 50 rows.
4. Count with the same predicates and no join at all: SELECT count(*) FROM resource r WHERE r.tenant_id = $1 AND r.status = 'active' AND EXISTS (...) AND EXISTS (...). Nothing multiplies a resource, so the number is the population.

Follow-up

• The filter changes from 'any of these tags' to 'all of these tags'. Rewrite it and state what it costs relative to the ANY form.
• A resource can be shared with the same user twice under different permissions. Does your count change, and should it?

Find version gaps and relay lag with window functions

Medium · window functions · event tables · frame semantics

outbox_event holds event_id, aggregate_type, aggregate_id, aggregate_version, event_type, payload, status ('pending','published','dead'), attempts, created_at, published_at. A projection is missing rows and you must decide whether the relay skipped events or the consumer dropped them. Write three queries over the last seven days: one listing every aggregate_id whose published aggregate_version sequence has a hole, one giving per-day counts with a running total, and one returning the newest published event per aggregate. For each, say where the window function is evaluated relative to WHERE and LIMIT. PostgreSQL 16.

Approach

1. Gaps: compute lead(aggregate_version) OVER (PARTITION BY aggregate_id ORDER BY aggregate_version) in a subquery, then filter next_version <> aggregate_version + 1 in the outer query. Window functions are evaluated after WHERE, GROUP BY and HAVING and before the outer ORDER BY and LIMIT, so the predicate cannot sit in the same WHERE clause and PostgreSQL 16 has no QUALIFY.
2. Say what the seven-day filter does to the answer: it truncates every partition, so the first row per aggregate has no predecessor inside the window and a hole spanning the boundary is invisible. Widen the window, or join to resource.version as the authority for the true maximum.
3. Running total: SELECT date_trunc('day', created_at) AS d, count() AS n, sum(count()) OVER (ORDER BY date_trunc('day', created_at) ROWS UNBOUNDED PRECEDING). An aggregate inside a window call is legal because grouping runs before windowing. The grouping key is unique per row here so ROWS and RANGE agree, but write the frame anyway — over ungrouped rows with tied timestamps the default RANGE frame pulls in every peer row and the total jumps.
4. Newest per aggregate: DISTINCT ON (aggregate_id) ... ORDER BY aggregate_id, aggregate_version DESC is the cheap PostgreSQL-only form when an index matches that order; row_number() OVER (PARTITION BY aggregate_id ORDER BY aggregate_version DESC) = 1 is the portable form and needs a subquery for the same evaluation-order reason as the gap query.

Follow-up

• Relay failover redelivers events. Does a duplicate break the gap query, and how would you detect one from this table alone?
• Turn the gap check into a continuous monitor rather than a query someone runs after an incident. What does it watch?

How do you prioritize maintenance tasks when multiple systems report critical failures simultaneously?

Medium · Technical and Operational Proficiency

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

Describe your process for diagnosing a recurring issue in an automated system.

Medium · Technical and Operational Proficiency

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

What experience do you have with preventative maintenance software or digital asset management tools?

Medium · Technical and Operational Proficiency

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

How do you ensure compliance with safety regulations while executing software-driven configuration changes?

Medium · Technical and Operational Proficiency

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

Explain your approach to documenting technical work for audit and training purposes.

Medium · Technical and Operational Proficiency

Approach

1. Clarify what is being asked and what a complete answer contains.
2. State your assumptions explicitly before working the problem.
3. Say what you would check first and why it is the highest-information step.
4. Work from the requirement backwards to the design.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

One customer endpoint stalls deliveries to every other destination

Medium · bulkhead · timeouts · saturation

The egress service delivers about 1.5k webhooks/second across 40,000 destinations, with a per-destination concurrency cap of 4 and a 10-second connect-plus-read timeout. Throughput falls to 300/second, queue depth climbs, and p99 delivery latency for unaffected destinations goes from 200 ms to minutes, while the error rate barely moves. One tenant holds 900 destination rows whose URLs share a hostname that now answers in 9.5 seconds. Explain the mechanism with the arithmetic, then give the containment in the order you would apply it.

Approach

1. Look at saturation before errors. A flat error rate with collapsing throughput says nothing is failing, things are waiting, so the first signal to pull is in-flight request count or pool wait time rather than the error counter. This is the distinction that decides the whole investigation.
2. Group in-flight work by resolved host, not by destination id. The cap is keyed per destination row, so 900 rows sharing one hostname buy 3,600 concurrent slots against a single host, each held for 9.5 seconds. The bulkhead was never a bulkhead for that host, and grouping by the wrong dimension is why the dashboard looked healthy.
3. Do the arithmetic in both directions. Required concurrency is arrival rate times latency, so 1.5k/second at 200 ms needs about 300 in flight, which is entirely consumed by 3,600 slow slots; conversely whatever concurrency is left sustains rate equals concurrency divided by 9.5 seconds, which is the 300/second you are seeing. Matching both numbers is what promotes this from a plausible story to the mechanism.
4. Explain why the circuit breaker never helped. It opens on consecutive failures, and a 9.5-second response inside a 10-second timeout is a success. Slow is not failing, so an error-rate breaker cannot see this; you need a slow-call ratio, a deadline propagated from the caller's remaining budget, or a concurrency limiter.

Follow-up

• The host recovers to 80 ms. How long does the queue take to drain, and what does the drain do to the recovered host?
• Where should the 10-second timeout number actually come from?

Suggested practice checklist

Built from the rounds and topics ESFM candidates report.

Day 1 — Map the ESFM loop

• Write out the reported sequence: Initial Screening, Technical Discussions, Cultural Fit Assessment.
• For each round, write one sentence on what it is judging, from the description above, and mark the one you are least ready for.

Deliverable: A one-page map of the 3 reported rounds, with the weakest marked.

Day 2 — Work Programming Fundamentals

• Spend the session on Programming Fundamentals, which ESFM candidates report being tested on.
• Write one worked example in Programming Fundamentals and time yourself on it.

Deliverable: One timed worked example in Programming Fundamentals.

Day 3 — Work Technical Leadership

• Spend the session on Technical Leadership, which ESFM candidates report being tested on.
• Write one worked example in Technical Leadership and time yourself on it.

Deliverable: One timed worked example in Technical Leadership.

Day 4 — Work Software Engineering (General)

• Spend the session on Software Engineering (General), which ESFM candidates report being tested on.
• Write one worked example in Software Engineering (General) and time yourself on it.

Deliverable: One timed worked example in Software Engineering (General).

Day 5 — Answer out loud: Technical and Operational Proficiency

• Answer aloud, timed: How do you prioritize maintenance tasks when multiple systems report critical failures simultaneously?
• Answer aloud, timed: Describe your process for diagnosing a recurring issue in an automated system.

Deliverable: Spoken answers to 2 reported Technical and Operational Proficiency question(s), under time.

Day 6 — Rehearse your own examples

• Prepare three examples from your own work where you made the decision, each with the outcome you can quantify.

Deliverable: Three examples written out, each with a number attached.

Day 7 — Dry run for ESFM

• Run one full mock under time, then write down the two questions you most want to ask your interviewers.

Deliverable: A completed timed mock and two questions to ask.

Behavioural preparation

Behavioural rounds judge the decision you made and what it cost.

Estimate work you have never done and defend the range

Hard · estimation · backfills · expand-contract

You are asked to estimate a change you have never attempted: add a column to a 100-million-row table, populate it, move reads across, and drop the old shape. Give a range with the assumptions that generate it, including batch size, the signal your backfill throttles on, and wall-clock hours, and name the three unknowns that would move the number most. Then describe a real estimate you gave under comparable ignorance: how you expressed its uncertainty, what you committed to, and how wrong you turned out to be.

Approach

1. Decompose into independently deployable steps before estimating anything: add the column nullable, write both shapes, backfill in batches, verify, move reads, stop writing the old shape, drop it. That is four deploys spread over days, and the calendar estimate is dominated by them rather than by the loop's runtime.
2. Do the arithmetic aloud for the part that has arithmetic in it: batch size times number of batches times per-batch duration, at a write rate the primary can absorb alongside roughly 1.2k writes per second of production traffic. The loop is throttled by replication lag and lock waits, not by how fast it can issue statements.
3. Price the schema step by its lock rather than its statement duration. In PostgreSQL an ALTER TABLE taking ACCESS EXCLUSIVE waits for every open transaction on that table while later queries queue behind it, so a millisecond change issued during a thirty-second analytics query stalls that table for thirty seconds. Adding a nullable column with a non-volatile default avoids a rewrite from version 11; a new index wants CREATE INDEX CONCURRENTLY, which cannot run inside a transaction block and leaves an invalid index behind if it fails.
4. Express the answer as a range whose endpoints each trace to a stated assumption, then name the cheapest experiment that collapses it, which is almost always running one real batch against the real table and multiplying.

Follow-up

• How do you verify the backfill genuinely finished, given rows written by production traffic while it ran?
• Where does the backfill resume from after a worker is killed mid-batch, and what makes that resume point trustworthy?

Reverse your own decision and price the reversal

Medium · reversibility · measurement · migrations

Describe a technical decision you made and later reversed. Pick one that cost something: a service you split and merged back, a cache you added and removed, an index you created that pushed the planner onto a worse plan, a projection you rebuilt from scratch. State what you believed when you decided, the measurement that changed your mind, how long the wrong version ran in production, and what the reversal cost in migrations, dual writes, and a deprecation window for callers you did not own.

Approach

1. State the original rationale without irony, in the version you would still defend given what was known then. If it is not defensible, the story is about carelessness rather than judgement, and a different example serves you better.
2. Give the measurement that moved with a before and after: the p99 that did not improve, the cache hit rate that sat at 40%, the plan that flipped to a sequential scan once the table passed a size you can name.
3. Cost the reversal in steps, not adjectives: expand-and-contract deploys, the dual-write window, the callers who had to be notified, the rows already written in the wrong shape that had to be backfilled or abandoned.
4. Distinguish reversal from rewrite by naming what you kept. Most good reversals preserve the schema or the interface and undo one decision inside it, which is also why they were affordable.

Follow-up

• What in that decision was irreversible, and did you know it was irreversible when you made it?
• How did you tell the people who had already built on top of the original decision?

Ship under a deadline and bound the debt you chose

Medium · pagination · technical debt · tradeoffs

You have four days to ship a tenant-facing listing endpoint. The version you would defend uses keyset pagination over (tenant_id, status, updated_at DESC, resource_id DESC); the version you can finish uses LIMIT/OFFSET with no matching index. Describe a deadline call you actually made of this shape: what you shipped, what you knowingly deferred, how you bounded the damage with a mechanism rather than an intention, and the specific numeric condition that would force the follow-up. Name who you told and where you wrote it down.

Approach

1. Name the deferred failure precisely instead of calling it slow. OFFSET n makes the database produce and discard n rows, so cost grows with page depth; without an index matching the sort, every matching row is read and sorted before the limit applies; and rows inserted between two page fetches shift across the boundary so items are skipped or repeated with nothing in the response to signal it.
2. Bound the blast radius with something mechanical rather than a promise: cap maximum page depth, cap page size, restrict the endpoint to one internal caller, or keep it behind a flag. State which failure each cap removes and which it leaves standing.
3. Attach a number to the trigger and wire it to an alarm: the first tenant crossing N resources, or the endpoint's p99 crossing its share of the 400 ms budget, so the debt announces itself instead of waiting to be remembered.
4. Write it where the next engineer looks, which is the code and the ticket, not a chat message: what was deferred, why, the cap, and the trigger.

Follow-up

• At what page depth does the offset version breach your latency budget, given your page size and row counts?
• What breaks first when you switch to keyset pagination later, and what does a client holding an old page token see?