Interview guides · Entrust
Entrust Software Engineer Interview Questions & Guide 2026
Debugging practice for Entrust software engineer candidates: reproduce it, narrow it, then change one thing per run.
The 60-second brief
As a Software Engineer at Entrust, you are at the heart of building secure digital identities, payments, and data protection solutions. This role is critical to the company’s mission of enabling trusted interactions in an increasingly complex digital world. You will work on high-stakes software that powers global commerce, government security, and enterprise-grade authentication.
The behavioural round is a technical round in narrative form. Prepare it by collecting specifics you actually owned, such as a design you argued against, an incident you diagnosed, or a decision you later reversed, rather than by rehearsing phrasing.
Focus areas
- Bound blast radius with per-tenant concurrency limits
- Make every write idempotent under client retries
- Scope every query and cache key by tenant
Overview
Your impact extends across the entire software development lifecycle, from architecting robust systems to implementing features that ensure the highest levels of security and reliability. Whether you are working on identity management platforms or payment processing systems, you will be solving complex, real-world problems that demand both technical rigor and a deep understanding of secure system design.
The environment at Entrust is one of continuous growth and technical challenge. You will collaborate with cross-functional teams, including product managers and security experts, to deliver products that are not just functional, but inherently secure by design. This is an ideal role for engineers who thrive on complexity and are passionate about building foundational technology that users rely on every day.
The Entrust interview process
Entrust candidates report 4 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.
Initial Screening
The title covers product work, platform work, infrastructure, mobile and frontend, and those are different jobs with different loops behind them. A screening call is the cheapest place to find out which one the seat is, and asking reads as experienced rather than fussy. The questions that separate them: what the team is on call for, what the last three projects were, and whether any round happens inside an existing repository instead of a blank file. Then say which of that you have done and which you have not. Claiming the whole posting is the fastest way to be found out one round later.
What to demonstrate
- Whether you can locate your experience inside one flavour of the role honestly instead of claiming the entire requirements list
- Whether you name what you have not done, which an experienced screener reads as a level signal and can plan the loop around
- Whether what you want next matches what the seat is: someone who wants greenfield work landing on a team that mostly operates an existing system is a hire that leaves within the year
How to prepare
- Mark every line of the posting as done, adjacent or new, and write one sentence for each adjacent line naming the closest thing you actually built
- Split your last two years into rough percentages across feature work, operating and debugging live systems, and design or review, so a question about scope gets numbers rather than adjectives
- Bring three questions that discriminate between seats: what the team is paged for, how much of the work is changing existing code versus standing up something new, and what shipped in the last quarter
Technical Assessments
The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.
What to demonstrate
- In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
- In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
- Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes
How to prepare
- Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
- Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
- For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first
Behavioral Interviews
What you say here is written down by each interviewer and compared afterwards, so the unit of evaluation is a claim someone else could check, not a well-told narrative. Two things make a story checkable: detail only a participant would hold, and a clean line around which part was yours. Vague ownership is the usual failure and it is usually accidental, because engineers say we about the team's work and we about their own, so the thing they personally built disappears into the plural. Name the part you wrote, and name who did the rest.
What to demonstrate
- Whether your details are ones a participant would hold and an observer would not: the constraint that ruled out the obvious approach, the first attempt that failed, the person who objected and on what grounds
- Whether ownership survives a direct question, since a follow-up to we decided is routinely who decided, and an answer that stays plural at that point is read as the work belonging to someone else
- Whether the numbers you quote are ones you would say identically to a former colleague with the dashboard open
How to prepare
- Go through each story replacing every we with either I or a named role (the on-call engineer, the reviewer, the other team) and check the story still holds together. Wherever it stops making sense you have found a part you cannot actually speak to
- Open the artefacts for two of your stories, the pull request, the design doc, the incident notes, and read them for dates and figures you have been rounding in the retelling. Correct your version to match
- For each story write the single sentence you would least want repeated to a former teammate, then either make it accurate or take it out
Team Engagement
When a round has no standard shape, it is often there because something is still open: an area no earlier conversation reached, a round where the signal came out mixed, or a decision someone is not ready to make alone. Work out which by going back over what each earlier round actually covered rather than how it felt, and arrive able to give evidence on that point without being asked twice. Weak answers replay the loop's earlier material at the same depth. Strong ones go a level deeper and stay consistent with what you already said.
What to demonstrate
- Whether your account of a project matches the one you gave earlier in the loop, since what you said before may be available to whoever runs this round
- Whether you can go a level deeper on something already covered, reaching the decision and its alternatives rather than repeating the summary
- Whether you state your own uncertainty accurately, including parts of a system you did not build and decisions you inherited, instead of claiming even ownership across all of it
- Whether you can answer a question you handled poorly earlier by naming what you missed, rather than delivering a polished second version as if the first had not happened
How to prepare
- Reconstruct the loop on one page: for each round, the questions you were asked and the answer you actually gave, not the better one you thought of afterwards. The gaps on that page are your best available guess at why this round exists.
- Take the two claims you made earlier that carry the most weight and assemble the backing for each: the measurement, the date, what broke, the decision you would make differently now.
- Write down the three facts about your work that must not drift between tellings, such as team size, timeline and your own role, and check your stories against that list rather than trusting recall under pressure
Where candidates lose points
Checking a quota with a select and then writing
Under read-committed isolation, two concurrent transactions both observe a count below the limit and both insert, so the limit is exceeded by exactly the concurrency. Repeatable read does not rescue it either: it provides a stable snapshot, and this is write skew, which snapshot isolation permits by design. The options are serialisable isolation, which detects the conflict and aborts one transaction with a serialisation failure and therefore obliges the caller to retry; a single statement with the predicate inside the write; or a constraint that makes the surplus insert fail outright. The reason this pattern survives review is that it is correct in every test that runs one request at a time.
Treating a timed-out write as a failed write
A timeout says the response did not arrive, not that the work did not happen; the server may well have committed and then lost the connection. Retrying a non-idempotent create after a timeout is the standard way to end up with two of something, and those duplicates land precisely when the system is already degraded and least able to absorb them. The discipline is to treat a timeout as unknown: either the write carries an idempotency key so the retry is safe by construction, or the client re-reads authoritative state before deciding what to do, and the interface says unknown rather than showing a failure that invites a second click.
Tests that assert on the implementation rather than the behaviour
Assert on what a caller can observe, not on the number of internal calls or the shape of a private field. A test that breaks on every refactor but still passes when the answer is wrong costs more than it protects.
Assuming the bug is in the framework
Suspect your own code first: read the stack trace top to bottom, check which versions are actually installed rather than which ones you believe are, and reproduce in isolation before blaming a library that thousands of people run daily. When the fault really is upstream, you need that minimal reproduction to say so credibly anyway.
Questions & practice
Seal an hour under late data with bounded memory
Hard · watermarks · late-data · quantile-sketch · conditional-write
Metering ingest reads 256 partitions at 10,000 to 40,000 events/second. Events carry occurred_at and ingested_at, and during a producer replay the gap between them is hours. Seal each UTC hour once no more than 50 parts per million of that hour's eventual quantity can still arrive, using memory that does not grow with the size of the replay. Define the watermark, the lateness parameter and how you measure it, the structure holding open hours, and the write that performs the seal. State what an idle partition does to your watermark.
Approach
- Two clocks, two jobs. Bucket by
occurred_at, because that is the hour the customer is billed for, and advance the watermark oningested_at, because that is what the fold has consumed and whatsource_max_ingested_atrecords. Conflating them is what makes late data invisible. - The global watermark is the min over partitions of each partition's committed
ingested_at, not the max: the fold is trustworthy only as far as the slowest partition. The consequence is that one idle partition pins the watermark forever and nothing seals, so an idle partition must promote its watermark to wall clock after a stated idle timeout, and that timeout becomes a correctness parameter, because a partition that is slow rather than idle gets sealed past. - Choose the lateness L from the measured distribution of
ingested_at - occurred_at, weighted by quantity rather than by event count. The target is 50 ppm of the hour's quantity, and a replay is rare in events while carrying disproportionate mass, so an event-weighted quantile picks an L that is comfortably wrong at exactly the moment it matters. - Measure that quantile in bounded memory. A Greenwald-Khanna summary gives epsilon-approximate quantiles in O((1/epsilon) log(epsilon n)) space; a t-digest costs more per merge but has relative error that tightens at the tails, which is the half of the distribution you are reading at p99.99. Keep a separate summary per tenant class, because one tenant's batch importer is not the population.
- Hold open hours in a min-heap keyed by
hour_start. When the watermark advances, pop every hour withhour_end + L < Wand seal it: O(log H_open) per advance and O(1) amortised per event to touch its bucket. Memory is open hours multiplied by distinct(tenant, workspace, sku)keys, so cap the number of simultaneously open hours and spill the oldest intousage_rollup_hourlyasstatus='open'with arevisionbump. While an hour is open the row is upsertable, so the store is your overflow. - The seal itself is a conditional write:
update ... set status='sealed', sealed_at=now() where status='open' returning .... Two sealers race on every restart, and the loser must see zero rows and stop rather than write a second value. After the seal, an event for that hour is not an upsert but an adjustment, andsource_max_ingested_atis what proves it arrived afterwards.
Worked solution (40 min)
- Replay a day of events with a synthetic lateness distribution: 99.9% under two minutes, plus a 0.05% tail at four to six hours that carries 3% of total quantity.
- Compute the p99.99 lateness two ways, event-weighted and quantity-weighted, and put the two numbers side by side.
- Implement the min-heap of open hours with the watermark as the min over 256 partitions, then stall one partition for 20 minutes and observe what seals.
- Set the idle-partition timeout to 60 seconds, repeat the stall, and measure how much quantity arrives after the seal.
- Attempt the seal from two workers at once and confirm the conditional update lets exactly one through.
Expected result: The quantity-weighted p99.99 is hours larger than the event-weighted one. Choosing L from the event-weighted number lets roughly the tail's 3% of quantity land after the seal, 600 times the 50 ppm target. With the min watermark and no idle timeout, the stalled partition blocks all sealing; with a 60-second timeout, the stall is sealed past and its events arrive late.
Verify it yourself
- Post-seal quantity as a fraction of the hour's total is at or below 50 ppm at the chosen L, measured rather than assumed.
- The second sealer's update reports zero rows affected and writes nothing.
- Heap size equals the number of open hours and does not grow with the replay's event count.
Follow-up
- A replay starts during the sealing window for a period you are about to close. What do you do, and what is the customer-visible consequence of each option?
- Your measured quantity-weighted p99.99 lateness is six hours and the invoice must be issued at 02:00 UTC on the first. How do you reconcile those two numbers?
- How would you detect that L has drifted before it costs you an hour's quantity?
Schedule ordered webhook retries with a heap of subscription queues
Medium · heap · scheduling · backoff · head-of-line-blocking
Design the in-memory scheduler for webhook delivery. Up to 20 million rows sit in status pending or failed_retryable across 200,000 subscriptions, each row carrying next_attempt_at and attempt_count, and each endpoint having a circuit breaker. Deliveries for one subscription must be attempted in order, so at most one attempt per subscription may be in flight. Support due(now), complete(delivery, outcome) and insert(delivery) in O(log S), where S is the subscription count rather than the delivery count. Give the backoff formula you schedule retries with.
Approach
- Key the global heap by subscription, not by delivery. Each subscription owns a FIFO of its due deliveries in event order; the heap holds one entry per eligible subscription, keyed by its head's
next_attempt_at. That is 200,000 heap entries instead of 20 million, and it makes the one-in-flight rule structural rather than a check somebody can forget. due(now): peek the minimum. If its key is in the future, sleep until then instead of spinning. Otherwise pop it, move the subscription into an in-flight set, and do not re-push it. A subscription absent from the heap cannot be dispatched twice, which is precisely how ordering is preserved.complete: on success, drop the head and re-push the subscription keyed by its new head, or leave it out when the queue empties. On a retryable failure, incrementattempt_countand setnext_attempt_at = now + uniform(0, min(cap, base * 2^attempt)), sampled uniformly across the whole interval. That is full jitter; deterministic backoff re-synchronises the herd you just created.- Circuit breaker: park the subscription in a second heap keyed by its half-open time, so an endpoint dead for six hours costs one heap entry and zero attempts rather than consuming worker slots. Admit exactly one probe at half-open and close the breaker only on its success.
- Say the price of the ordering guarantee out loud. One in-flight attempt per subscription means an endpoint answering in 10 seconds drains at 0.1 deliveries/second however many workers you run, and its backlog grows until it recovers. If the customer does not need order, allow k in flight and document delivery as unordered; that is the trade, and it is a product decision.
- All three operations are O(log S) with O(S) resident heap memory and the queues themselves backed by the store. The database-backed equivalent is a partial index on
(subscription_id, next_attempt_at) where status in ('pending','failed_retryable')claimed withFOR UPDATE SKIP LOCKED, and the write-back must be fenced onlease_tokenso a worker that stalled and resumed cannot overwrite a newer attempt.
Follow-up
- One subscription has 4 million queued deliveries. What stops it from starving the other 199,999, and what does your heap look like under that load?
- A customer requests redelivery of last Tuesday's events. Where do those rows enter your structure, and what keeps them from reordering live traffic?
- The process restarts. How much state do you rebuild, and what stops every subscription from being attempted in the same second?
Hold a tenant to a trailing sixty-second request limit
Medium · sliding-window · two-pointer · rate-limiting · tenant-skew
The gateway must hold each tenant to R requests in any trailing 60 seconds, in aggregate across three regions and every pod, within a budget of under 10 ms added p99. Peak is 30,000 requests/second across 200,000 active tenants, and traffic is heavily skewed toward a handful of them. Give an exact single-process algorithm with its amortised per-request cost and its memory per tenant, then a bounded-memory approximation and the worst-case overshoot it actually admits. Say what the distributed version does when the counter store is unreachable.
Approach
- Exact, single process: a per-tenant deque of request timestamps. On arrival, pop from the front while
front <= now - 60s, then admit if the remaining length is below R and push. Each timestamp is pushed once and popped once, so the cost is O(1) amortised. The O(R) version is the one that re-filters the whole deque on every request. - Quote the memory. R = 1,000 across 200,000 active tenants is up to 2 x 10^8 timestamps at 8 bytes, about 1.6 GB, and that is the worst case rather than the mean, because the long tail of small tenants holds almost nothing. Skew helps you here and hurts you in the sharding decision.
- Bounded alternative, with its real bound stated: a fixed 60-second counter is O(1) memory but admits close to 2R across a 60-second span straddling a boundary. The weighted two-bucket estimate,
prev * (60 - elapsed)/60 + cur, is better on smooth traffic but assumes the previous window's arrivals were uniform; an adversary packing them at the end of that window is undercounted and can still approach 2R. Say that rather than calling it exact. - Token bucket is the usual gateway answer and a different contract: O(1) state per tenant (
tokens,last_refill), a sustained rate, and a deliberate burst allowance equal to the bucket size. Choose it when a burst is acceptable and the log when the limit is contractual. - Distributed: the limit is per tenant in aggregate, so a local bucket of R/N per pod is wrong in both directions under skew. A tenant landing on one pod is throttled at R/N, and a tenant spread evenly across pods exceeds R. The shared check must be a single atomic round trip, one script or one increment-and-compare, never read-then-write, and it must fit inside the 10 ms p99 budget.
- Decide the unavailable case in advance and write it down. Failing open keeps the product up and lets a tenant exceed its limit for the duration; failing closed converts a counter-store outage into a full outage. Most gateways fail open on rate limits and closed on authorisation, and those are two separate decisions made separately.
Follow-up
- One tenant sends 40% of all traffic. What does that do to a single counter key, and what do you shard on instead?
- Quotas rather than rate limits: the check is
select used; if used < limit then insert. Name the isolation level that still permits the overshoot, and the two fixes. - How do you return an accurate
Retry-Afterfrom the exact algorithm without a second scan?
Enforce a concurrent-run quota that survives simultaneous requests
Medium · isolation levels · write skew · quotas · lock contention
A plan allows at most 20 concurrently running rows in job_run per tenant. The table holds run_id, tenant_id, workspace_id, status (queued, leased, running, succeeded, failed, timed_out, cancelled, lost), lease_token, leased_until, started_at and finished_at. Today the service runs select count(*) from job_run where tenant_id = $1 and status = 'running', compares the result to 20, then inserts. Under load a tenant exceeds the cap by exactly the number of concurrent requests. Name the anomaly, say which isolation levels do and do not prevent it, and give a version that holds, as SQL.
Approach
- Name it: write skew. Each transaction reads a predicate (the count of running rows), neither modifies what the other read, and both then insert rows that jointly violate an invariant no single row expresses. Read committed permits it. So does repeatable read, because snapshot isolation's first-updater-wins check fires only on conflicting row updates, and these are inserts touching disjoint rows.
- Enumerate the fixes with their real costs. SERIALIZABLE works: PostgreSQL's SSI tracks the predicate read and aborts one transaction with SQLSTATE 40001, which obliges the caller to retry and makes the abort rate rise with contention on a hot tenant. Folding the predicate into the write as
insert ... select ... where (select count(*) ...) < 20narrows the race to the statement's snapshot but does not close it under read committed. - Give the version that holds at read committed: serialise on a row both transactions must touch.
update tenant_concurrency set running = running + 1 where tenant_id = $1 and running < 20 returning runningupdates zero rows when the cap is reached, and zero rows is the rejection. This works because at read committed a blocked UPDATE re-evaluates its WHERE clause against the newly committed row; at repeatable read the same statement raises a serialisation error instead, so the isolation level changes the calling contract. - State the cost you just bought. That row is now a per-tenant serialisation point, so admission throughput for the tenant is bounded by one divided by the lock hold time; at a 2 ms hold that is roughly 500 admissions/second. Keep the critical section to the single UPDATE, with no network call or scheduling decision inside the transaction, and decrement in the same transaction that writes the terminal status.
- Close the leak the status enum implies: a run can end as
lost, so a crashed worker otherwise consumes a slot forever. Reconcile on a schedule againststatus = 'running' and leased_until < now(), and treat the counter as a fast path overjob_run, which stays the system of record.
Worked solution (25 min)
- Seed a tenant with 19 running rows, then fire 8 concurrent sessions each running the select-then-insert, and count the resulting running rows.
- Repeat at REPEATABLE READ and confirm the count still exceeds 20.
- Repeat at SERIALIZABLE, count the 40001 aborts, and note that without a retry loop those requests fail rather than queue.
- Implement the atomic counter UPDATE, re-run the 8-way test, and confirm exactly 20 running rows with zero over-admissions.
- Kill a worker mid-run, let the lease expire, and check whether the slot comes back without intervention.
Expected result: Write skew identified; read committed and repeatable read both permit it; serialisable prevents it at the price of 40001 retries; the working read-committed version is update tenant_concurrency set running = running + 1 where tenant_id = $1 and running < 20 returning running, whose zero-row result is the rejection, plus a reconciliation path for runs that terminate as 'lost'.
Verify it yourself
- At 8x concurrency against a cap of 20, running rows never exceed 20.
- The rejection returns zero rows rather than raising, so it is distinguishable from an error in the caller.
- Killing a worker does not permanently consume a slot.
- The counter and
select count(*) from job_run where status = 'running'agree after reconciliation.
Follow-up
- Write the retry loop for the SERIALIZABLE version. What does the caller see when it keeps aborting, and what bounds the retries?
- Two regions each keep a counter. What is the effective cap, and what does admission do when the counter store is unreachable?
- The cap changes mid-flight on a plan upgrade. Do running jobs get killed, and what does the counter row look like during the change?
Find the join that inflates every invoice total
Medium · join fan-out · aggregation grain · sql correctness
invoice_line_item holds line_id, invoice_id, tenant_id, sku, rate_tier, quantity, unit_price_micros, amount_minor (bigint), currency, kind, voided_at. invoice_payment_attempt holds attempt_id, invoice_id, tenant_id, amount_minor, status (succeeded, failed, pending), created_at, and an invoice has many attempts. A finance report runs select i.invoice_id, sum(l.amount_minor), count(p.attempt_id) from invoice i join invoice_line_item l using (invoice_id) join invoice_payment_attempt p using (invoice_id) group by 1 and the totals are wrong. Say precisely what the sum now equals, and write a version that is also correct for invoices with zero attempts.
Approach
- Compute what the query actually returns before fixing it. The two joins form a Cartesian product per invoice, so each line row repeats once per attempt row:
sum(l.amount_minor)is the true total multiplied by the attempt count, andcount(p.attempt_id)is attempts times lines. Three lines and two attempts report double the money and six attempts. - Reject the reflex repair.
count(distinct p.attempt_id)does fix the count, because attempt_id is unique.sum(distinct l.amount_minor)does not fix the sum, because two legitimate lines with equal amounts collapse into one. DISTINCT inside an aggregate deduplicates values, not rows, and the difference stays invisible until two lines happen to match. - Aggregate each branch to invoice grain before joining: one CTE summing lines by invoice_id, one counting attempts by invoice_id, then join the two results. A LATERAL subquery per invoice is equivalent and sometimes plans better when the outer set is small. Either way every aggregate stays at the grain it was defined at.
- Keep invoices with no attempts by making the attempt branch a LEFT JOIN with
coalesce(attempt_count, 0). An inner join here silently drops every unpaid invoice, which is usually the exact population finance is asking about. - Push each filter to its own grain:
where l.voided_at is nullbelongs inside the line CTE, not the outer query, or it would also filter the attempt branch through the join. Put the tenant predicate on both branches, since the denormalised tenant_id is what stops a wrong join crossing tenants. - Leave yourself a standing check: an invoice total is a function of its non-voided lines and of nothing about payments, so if changing the payment filter moves the money figure, the fan-out is back.
Follow-up
- Add a third branch for credit notes applied to the invoice. Does the CTE shape still hold, and when would a single pass with
filter (where ...)be better? - Over 500k invoices this report takes minutes. Which grain would you materialise, and how do you keep it correct when a line is voided?
- The same report is needed per tenant per month. What index makes the line CTE cheap?
How do you approach testing for edge cases in your code?
Medium
Approach
- State your assumptions explicitly before working the problem.
- Say what you would check first and why it is the highest-information step.
- Work from the requirement backwards to the design.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
Describe a situation where you had to debug a complex issue in a production environment.
Medium
Approach
- State your assumptions explicitly before working the problem.
- Clarify what is being asked and what a complete answer contains.
- Work from the requirement backwards to the design.
Follow-up
- What assumption would you test first?
- How would you know your answer was wrong?
Explain your process for conducting a code review to ensure both quality and security.
Medium
Approach
- Say what you would check first and why it is the highest-information step.
- Clarify what is being asked and what a complete answer contains.
- Work from the requirement backwards to the design.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
Specify webhook signature verification a customer can implement
Easy · webhooks · hmac · replay protection
The webhook-delivery service signs each payload before POSTing it to a customer endpoint. Write the signature specification a customer implements in their own language: the header format, exactly which bytes are signed, the algorithm, how replay is bounded, and how a signing secret rotates without a delivery gap. Then write the verification steps the customer performs, in order, including what they compare and what they return on failure. Constraint: most customers reach for their web framework's parsed JSON body by default. Deliverable: the spec section plus reference pseudocode.
Approach
- Sign the concatenation of the timestamp and the raw body,
t + "." + body, and emit a header of the formt=<unix seconds>,v1=<hex>. The timestamp has to be inside the MAC, or an attacker re-stamps a captured body and the tolerance window buys nothing. - Require the raw request bytes. A framework that parses JSON and re-serialises it changes key order, whitespace and number formatting, so the spec must tell the customer to capture the body before the parser runs and give the middleware note for each common framework.
- Use HMAC-SHA256, not sha256(secret || body): SHA-256 is a Merkle-Damgard construction, so the naive form admits length extension. Require a constant-time comparison as well, since a short-circuiting byte compare leaks the expected prefix under repeated probing.
- Bound replay in two layers: reject when |now - t| exceeds a stated tolerance such as 300 seconds, then deduplicate on the event identifier header. The tolerance is what makes the customer's dedup store finite rather than unbounded.
- Rotate by allowing two live secrets and emitting both signatures in one header (
v1=<old>,v1=<new>); the customer accepts if any candidate matches, so neither side needs an instantaneous cutover. A failed verification returns 400 and the body is not processed.
Worked solution (15 min)
- Write the header grammar and one real example line with a plausible timestamp and hex digest.
- Write the signed string construction explicitly as a byte concatenation, and add the sentence telling the customer where in their framework to obtain the raw body.
- Write the five verification steps in order: extract t and candidates, check the tolerance, recompute the HMAC over t + '.' + raw body, compare in constant time against each candidate, then deduplicate on the event identifier.
- Add the rotation paragraph: two active secrets, both signatures sent, overlap window stated in the dashboard.
- State the failure response and the fact that the payload is not processed, plus what the sender does with that 400.
Expected result: A spec where the signed input is the timestamp joined to the exact raw bytes, the algorithm is HMAC-SHA256 compared in constant time, replay is bounded by a stated tolerance plus event-id deduplication, and rotation is an overlap of two accepted signatures rather than a cutover.
Verify it yourself
- The timestamp is inside the signed string, not merely sent alongside it.
- The spec names raw bytes and says where the customer gets them before parsing.
- Rotation requires no coordinated instant on either side.
- The reason for HMAC over sha256(secret || body) is stated as length extension, not as a preference.
Follow-up
- A customer's verification passes locally and fails in production behind a proxy that re-encodes the response body. Where do you look first?
- Why sign with a per-endpoint secret rather than the tenant's API key?
Metering partition crash-loops and the sealing watermark freezes
Medium · poison message · at-least-once · dead-letter queue
One metering-ingest partition has stopped advancing. Lag grows linearly, the consumer restarts about every 40 seconds, and the same offset appears in every startup log while other partitions stay healthy. Events are committed in batches of a few thousand and the acknowledgement follows the commit. Sealing is six hours away and source_max_ingested_at for that partition's tenants is frozen. Give an ordered checklist, a containment action available within minutes, and the durable fix, saying what each does to exactly-once accounting.
Approach
- Distinguish a poison record from a capacity problem in one measurement: compare the offset and the exception across restarts. An identical pair every time is deterministic failure on one record, whereas a throughput problem still advances the offset between crashes.
- Read the record from a separate consumer group so the bytes can be inspected without perturbing the stuck consumer, then classify the defect: schema violation, a quantity failing the non-negative check, a null workspace, an unmappable SKU enum, or a payload past a size limit. That classification decides whether this is a producer bug or a missing consumer guard.
- Account for batch granularity before acting. With commits of a few thousand, one bad record fails thousands of good ones, so the blast radius is the batch. Halve the batch around the offset to isolate the record, or move to per-record error isolation so the radius becomes the record.
- Contain by diverting that record to a dead-letter store with its raw bytes and offset, then resume. This is safe here precisely because the acknowledgement follows the commit: the good records from the failed batch are re-consumed and absorbed by the uniqueness check on (tenant_id, idempotency_key) rather than counted twice.
- Make the fix durable with per-record error isolation, a bounded poison counter, and an alert on dead-letter rate rather than on lag alone, since lag only reveals this after the sealing margin has already been eaten.
- Check the horizon before replaying anything. The unique index lives on a daily-partitioned table and therefore includes the partition key, so it deduplicates within a day only; a replay landing on a later ingest day needs the separate dedup store or it double-counts into a tenant's bill.
Follow-up
- Move the acknowledgement before the commit and describe exactly what is lost and what is duplicated in each of the two crash windows.
- Sealing is in six hours and the partition will not drain in time. What do you seal on, and what does the invoice have to record so the difference is explainable later?
- A producer replays two weeks of events next month. Which part of your fix stops holding, and what is the dedup horizon you would actually configure?
Suggested practice checklist
For a candidate senior enough that the loop turns on design and judgement rather than on whether the coding round gets finished. Five days build one system properly and then stress it; coding gets a single maintenance day, on the assumption that the risk at this level is an unexamined tradeoff rather than a missed algorithm.
Day 1 — Numbers before diagrams
- Build your own reference card of the figures you will re-derive all week: bytes for a realistic record, requests per second implied by a given daily active count, and the storage that a year at a given write rate produces. Derive each one rather than copying it, because the derivation is what survives a follow-up.
- Turn one product statement into capacity requirements. From ten million daily users at four writes and forty reads each, state the peak-to-average factor you are assuming and why, then produce peak write QPS, peak read QPS and a year of storage.
- Write the two numbers whose order of magnitude changes the design, the read-to-write ratio and the working-set size against memory per node, and state the threshold at which each one flips your answer.
Deliverable: A one-page numbers card and one worked capacity estimate with every assumption written down.
Day 2 — One system, from requirements to schema
- Spend the first ten minutes producing only functional requirements, non-functional targets with numbers attached, a p99 latency, a durability expectation, a consistency requirement, and an explicit out-of-scope list.
- Define the interface before the boxes: the three or four endpoints, their parameters, what each returns, and which of them are idempotent.
- Write the data model, then write the single access pattern that justifies it, and state what the schema would have to become if the dominant access pattern were the other one.
Deliverable: One design carried to endpoint-and-schema depth, with non-functional targets expressed as numbers and a written out-of-scope list.
Day 3 — The consistency you are actually buying
- Write out what a client sees under asynchronous replication when its write commits on the leader and its next read is served by a lagging follower, then write the two fixes, pinning that session's reads to the leader for a bounded window or carrying a version token the replica must reach, and the cost of each.
- Work the quorum arithmetic on paper for N of three with W and R of two, and separate what R + W > N does guarantee, that any read set intersects any write set, from what it does not: on its own it is not linearizability, and a sloppy quorum that accepts writes on nodes outside the preference list breaks even the intersection.
- Take two storage choices with different defaults, a single-leader relational store committing synchronously and a quorum-replicated store that converges eventually, and write the specific product behaviour that would be wrong under each, rather than a general statement about which is stronger.
Deliverable: A page separating what quorum overlap guarantees from what it does not, with one concrete product misbehaviour attached to each gap.
Day 4 — Failure is the design
- For one write path, work through the case where the client times out after the server has already committed, then design the idempotency key: who generates it, how long it is retained, and what the duplicate request returns.
- Express the retry policy as parameters rather than as a word: maximum attempts, base delay, backoff factor, jitter, and which error classes are retried at all. Then state why retrying a non-idempotent write without a key is a correctness bug and not merely waste.
- Compute the fan-out effect on tail latency. If a request waits on ten backends and each independently exceeds its p99 one percent of the time, the chance at least one is slow is 1 - 0.99^10, about ten percent. Then write why independence is the optimistic assumption and what correlates them in practice.
- Name the backpressure mechanism for one queue or one dependency in the design, a bounded queue with shedding or a concurrency limit, and write what the caller is told when it engages.
Deliverable: One write path with an idempotency design, a parameterised retry policy, and a written tail-latency calculation with its assumption named.
Day 5 — Scaling the hot path
- Choose cache-aside or write-through for one read path and write the staleness window each produces, then name the invalidation event and what the system does when that event is lost.
- Design against the stampede: either coalesce requests so only one recomputes a missing key, or refresh early with jittered expiry, and write why identical TTLs on keys populated in the same moment produce a synchronised expiry and a thundering herd.
- Shard one table by a key you choose, then answer the two questions that break the choice: which queries now require a scatter-gather, and what happens to the distribution when one tenant is a hundred times larger than the median.
- Write the cost of adding a node under plain modulo placement, where nearly every key moves, against consistent hashing, where roughly one key in n+1 moves, and state what virtual nodes are for.
Deliverable: A caching and sharding decision for one path, each with its failure mode and its rebalancing cost written beside it.
Day 6 — Keep the coding hand in, at the bar that applies to you
- Solve one medium problem in thirty minutes, then spend twenty more making it production-shaped: named invariants, validation at the boundary, and errors that distinguish a caller mistake from an internal fault.
- Write the tests you would require of a colleague's version of that function: one for empty input, one for the boundary, and one for the case the implementation is most likely to get wrong.
- Read a piece of your own code from six months ago and write the change you would ask for, phrased as you would actually phrase it in review.
Deliverable: One problem hardened to review standard, with its test list and one written review comment.
Day 7 — Defend it while being interrupted
- Run a forty-five-minute design mock with an interviewer briefed to change a requirement halfway, a tenfold traffic increase or a new strict consistency requirement, and to push on one number you estimated.
- Rehearse the two sentences a senior loop is listening for: naming the tradeoff you are choosing against and why, and saying what you would measure to learn that the choice was wrong.
- Prepare the design you regret: a real decision, the constraint that produced it, what it cost, and what you changed afterwards.
Deliverable: Mock notes recording how the design changed under the new requirement, plus a written account of one regretted decision.
Outage answers are graded on instruments
Nobody is scoring your stamina at three in the morning. What carries weight is which signal told you something was wrong, what you measured before touching anything, what you rolled back versus what you fixed forward, and why you picked one. 'We restarted it and it went away' is a story about not knowing.
Describe a situation where you disagreed with a team member’s technical approach. How did you resolve it?
Medium · behavioural and engineering judgement
Approach
- Close with what you would do differently, concretely.
- State the situation in two sentences and spend the rest on the reasoning.
- Name the disagreement and how you resolved it with evidence.
Follow-up
- What would you do differently if you ran that again?
- What did you decide not to do, and why?
Tell me about a time you had to explain a highly technical concept to a non-technical stakeholder.
Medium · behavioural and engineering judgement
Approach
- Pick a story where you made the decision, not one where you watched it.
- State the situation in two sentences and spend the rest on the reasoning.
- Close with what you would do differently, concretely.
Follow-up
- What would you do differently if you ran that again?
- How did you know your change caused the improvement?
Give an example of a project where you took ownership of a challenging task from start to finish.
Medium · behavioural and engineering judgement
Approach
- Close with what you would do differently, concretely.
- State the situation in two sentences and spend the rest on the reasoning.
- Give the blast radius: what could have broken, and what you measured.
Follow-up
- What did you decide not to do, and why?
- How did you know your change caused the improvement?