Interview guides · DXC

DXC Data Scientist Interview Questions & Guide 2026

DXC data scientist prep: probability, sampling distributions, and stating the assumption behind every test you run.

The 60-second brief

As a Data Scientist at DXC, you sit at the intersection of complex enterprise problem-solving and cutting-edge data architecture. You are tasked with transforming raw, often fragmented data into actionable intelligence that drives digital transformation for some of the world’s most critical organizations. Your work directly impacts how DXC clients optimize operations, forecast trends, and modernize their technical infrastructure.

A large share of questions open as "how would you measure X", where the real work is choosing the metric, fixing its denominator, and defining the population it applies to. Any computation comes last and is frequently not required at all.

Focus areas

Separate contracted seats from actively used seats
Power experiments for heavy-tailed account revenue
Read NRR on a fixed account cohort

Overview

This role is not purely academic; it is applied, pragmatic, and high-impact. You will navigate large-scale enterprise environments where your ability to translate complex machine learning models into clear business value is as important as the code you write. You are expected to be a self-starter who can manage ambiguity and deliver results in a fast-paced, global professional services landscape.

The interview process at DXC is known for being direct and focused on practical application. Expect to demonstrate your skills in real-time, often using your own environment or provided tools to solve immediate problems.

Where to focus your preparation

Treat the sections below as preparation areas and confirm the format with your recruiter.

Preparation focus

No round sequence has been reported for this company, so work the categories below and confirm the format with your recruiter.

What to demonstrate

Breadth across SQL, experimentation and product reasoning
Ability to state assumptions before choosing a method

How to prepare

Drill the practice exercises below and time yourself
Prepare three quantified stories about decisions you drove

Where candidates lose points

Computing monthly churn against the entire customer base when contracts are annual

An annual contract has no opportunity to churn except at its renewal date, so an account that is eleven months from renewal is in the denominator while being incapable of appearing in the numerator. The resulting rate is smaller than the real one by roughly the ratio of the base to the renewal-eligible base, and it oscillates with the seasonality of when deals were originally signed rather than with anything about the customers. The corresponding trap on the other side is counting a churn on the date the record was updated rather than on term_end_date, which shifts losses into whichever month the operations team did its paperwork.

Randomising an experiment at the user level when users share an account

Two problems fire at once. Colleagues in one workspace see each other's work and talk to each other, so a treated user changes the behaviour of a control user in the same account, which violates the no-interference assumption and biases the estimate toward zero. Separately, outcomes within an account are strongly correlated, so the effective sample size is roughly n / (1 + (m - 1) * rho) for m users per account and intra-class correlation rho, not n. With rho around 0.3 and twenty users per account that is a design effect near 6.7, meaning a user-level confidence interval is about two and a half times narrower than it should be and results cross significance thresholds on noise alone. Randomise the account and cluster the standard errors.

Optimising accuracy on a heavily imbalanced target

State the base rate first, then choose the metric from the relative cost of a false positive against a false negative: precision and recall at the operating threshold, PR-AUC, or expected cost. At a 1 percent positive rate, predicting the majority class for everyone scores 99 percent accuracy and is worthless.

Dropping rows with missing values without naming the mechanism

Say whether the values are missing at random, missing by a known process, or missing in a way that depends on the outcome, and handle them accordingly. Deleting incomplete rows silently redefines the population whenever missingness correlates with what you are measuring.

Questions & practice

Explain the bias-variance tradeoff in the context of a regression model.

Medium · machine learning and modelling

Approach

Check what information would not exist at prediction time, and exclude it.
Say how the offline result would be validated online before it is trusted.
Pick an evaluation metric that matches the cost of each error type, not a default.

Follow-up

How would you choose the decision threshold, and who owns that choice?
Where could label leakage enter this setup?

How do you determine if a model is overfitting?

Medium · machine learning and modelling

Approach

Frame the prediction: the label, the moment of prediction, and the action it triggers.
Set a baseline first, so any model has something honest to beat.
Check what information would not exist at prediction time, and exclude it.

Follow-up

How would you choose the decision threshold, and who owns that choice?
What would you monitor after launch to know the model is still valid?

Quantify billable volume created by retries after server errors

Hard · telemetry-hygiene · pandas · unit-economics

From fct_api_request (request_id, account_id, endpoint, idempotency_key, is_retry, http_status, request_at, billable_units), measure how much billable volume in a 28-day window is retry traffic that followed a 5xx. Group requests into attempt chains by (account_id, endpoint, idempotency_key) ordered by request_at; a request is error-driven if any earlier attempt in its chain returned 5xx. Requests with a null idempotency_key cannot be chained, so report them as their own class rather than assuming each is unique. Return billable_units split into first-attempt, error-driven retry, other retry and unchainable, per account.

Approach

Split the population before measuring anything. A null idempotency_key is not a chain of one, it is an unknown; report its share of billable_units first, because if it is 40% of volume then the headline estimate is a lower bound and the deliverable has to say so.
Within chainable rows, sort by (account_id, endpoint, idempotency_key, request_at) and derive 'any earlier attempt failed' with arithmetic rather than a per-group lambda: with is5 = (http_status >= 500), the per-chain cumsum minus the row's own value is positive exactly when an earlier attempt in that chain returned 5xx. A groupby-apply gives the same answer and is unusable at five million rows.
Do not take is_retry as the definition. It is set by the client whenever an idempotency_key is resent, which covers retries after client-side timeouts and after 4xx as well; compute the flag yourself and then cross-tabulate it against is_retry, because the disagreement is a finding in its own right.
Aggregate billable_units by (account_id, class) and assert the classes sum to each account's total. The spine sets billable_units to zero on 5xx responses, so the failed attempt contributes nothing and the whole inflation sits in the successful retry that follows it.
Report the per-account share and look at its distribution, not the fleet total. One account in a retry storm dominates any blended figure, which is the same failure that makes a fleet-wide error rate useless.

Worked solution (40 min)

unchainable = df.idempotency_key.isna(); report df.loc[unchainable].groupby('account_id').billable_units.sum() before proceeding.
keys = ['account_id','endpoint','idempotency_key']; c = df[~unchainable].sort_values(keys + ['request_at'], kind='mergesort'); c['is5'] = (c.http_status >= 500).astype(int)
c['attempt_no'] = c.groupby(keys, sort=False).cumcount(); c['prior_5xx'] = (c.groupby(keys, sort=False).is5.cumsum() - c.is5) > 0
c['cls'] = np.where(c.attempt_no == 0, 'first_attempt', np.where(c.prior_5xx, 'error_driven_retry', 'other_retry')); out = pd.concat([c, df[unchainable].assign(cls='unchainable')]).groupby(['account_id','cls']).billable_units.sum().unstack(fill_value=0)

Expected result: A per-account table of four columns summing exactly to that account's total billable_units in the window. error_driven_retry is zero for any account with no 5xx; the fleet-level error-driven share is typically low single digits while a small number of accounts sit far above it.

Verify it yourself

out.sum(axis=1) equals df.groupby('account_id').billable_units.sum() for every account.
Every row classed error_driven_retry has attempt_no >= 1.
An account with no http_status >= 500 in the window has error_driven_retry == 0.
Cross-tabulating cls against is_retry: no first_attempt row should carry is_retry True, and any that do mark chains truncated by the window boundary.

Follow-up

An account's error-driven share is 22%. Is that the platform's fault or the client's, and what do you look at next?
How would you define a consumption-based north-star metric that an outage cannot inflate?
Chains straddle the 28-day boundary. How large is that bias and in which direction?

How do you optimize a slow-running SQL query?

Medium · sql and data manipulation

Approach

Check whether any join is one-to-many before aggregating, or the sums inflate.
Compute rates by summing numerator and denominator separately, never by averaging rates.
State the window function and its partition and ordering out loud before writing it.

Follow-up

How does the query change if the join becomes one-to-many?
What breaks if events arrive late or out of order?

How would you handle missing values in a large dataset using Python?

Medium · sql and data manipulation

Approach

Check whether any join is one-to-many before aggregating, or the sums inflate.
Compute rates by summing numerator and denominator separately, never by averaging rates.
State the window function and its partition and ordering out loud before writing it.

Follow-up

How would you verify this result without re-running the same query?
How does the query change if the join becomes one-to-many?

Describe your process for debugging a failed data pipeline.

Medium · sql and data manipulation

Approach

Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.
Compute rates by summing numerator and denominator separately, never by averaging rates.
State the window function and its partition and ordering out loud before writing it.

Follow-up

How would you verify this result without re-running the same query?
What breaks if events arrive late or out of order?

Can you explain the difference between a list and a tuple in Python, and when would you use each?

Medium · sql and data manipulation

Approach

Compute rates by summing numerator and denominator separately, never by averaging rates.
Say which table is the grain you start from, and join outward from it.
State the window function and its partition and ordering out loud before writing it.

Follow-up

What breaks if events arrive late or out of order?
How does the query change if the join becomes one-to-many?

Consecutive qualifying weeks before renewal, as a ranked worklist

Hard · gaps and islands · window functions · date boundaries

fct_api_request carries account_id, workspace_id, environment, request_at (timestamptz), http_status and traffic_class. fct_subscription_period carries account_id, term_end_date, auto_renew and is_current. A qualifying week for an account is an ISO week with at least 50 successful production requests in traffic_class ('interactive','batch'). Over the last 52 whole ISO weeks, and for accounts whose current term ends within 90 days, return the current qualifying-week streak length, the week it began, and the longest earlier streak. An account whose streak has broken must appear with a current length of zero.

Approach

Bucket weeks as date_trunc('week', request_at AT TIME ZONE 'UTC'). request_at is a timestamptz, so an unpinned date_trunc silently uses the session time zone, weeks start at a local midnight, and Monday-morning traffic lands in the previous week for part of the fleet. Pinning UTC also makes the seven-day arithmetic below exact across daylight-saving transitions.
Apply the exclusions before counting: environment = 'production', http_status < 400, traffic_class IN ('interactive','batch'). Then apply the volume floor and drop the current partial week, which can never meet a floor calibrated on whole weeks.
Build islands with the row-number anchor: ROW_NUMBER() OVER (PARTITION BY account_id ORDER BY week_start) as rn, then week_start - rn * interval '7 days' is constant inside a run of consecutive weeks. Group by that anchor to get each streak's start, end and length.
The current streak is the island whose end equals the last whole week; if none does, the account's current streak is zero and that is the interesting case. The longest earlier streak is the maximum length among the remaining islands.
Join the renewal filter from the current subscription row and LEFT JOIN the streak summary so an account with no qualifying week at all still appears, rather than vanishing from the risk list precisely because it went quiet.
Finish with an operating point. The list is worked by a team with finite capacity, so order it and cut it at that capacity, and say what happens to the accounts below the line.

Worked solution (40 min)

Build weekly_qualified: filter the fact on environment, status and traffic_class, group by account_id and date_trunc('week', request_at AT TIME ZONE 'UTC'), keep groups with count(*) >= 50, and exclude the in-progress week and anything older than 52 whole weeks.
Add rn = ROW_NUMBER() OVER (PARTITION BY account_id ORDER BY week_start) and anchor = week_start - rn * interval '7 days'.
Group by (account_id, anchor) to get streak_start = min(week_start), streak_end = max(week_start), streak_len = count(*).
Per account, take current_len as the streak_len where streak_end = the last whole week else 0, current_start from the same island, and longest_prior as max(streak_len) over the other islands.
Join to fct_subscription_period on is_current with term_end_date <= current_date + 90, LEFT JOIN the streak summary, and order by current_len ascending then term_end_date ascending.

Expected result: One row per renewal-eligible account with current_streak_weeks, current_streak_start_week and longest_prior_streak_weeks, where an account with no qualifying week in the last whole week returns current_streak_weeks = 0 and still appears, ordered so the quietest imminent renewals sit at the top.

Verify it yourself

Per account, the sum of all island lengths equals the count of qualifying weeks for that account.
current_streak_weeks > 0 if and only if the last whole week is a qualifying week for that account.
No island contains a gap: re-deriving consecutive differences inside an island returns exactly 7 days everywhere.
An account qualifying in all 52 weeks returns a single island of length 52 and a null-free current streak start.

Follow-up

The floor of 50 requests was picked for this exercise. How would you calibrate it from data, and what would force a recalibration?
A regional holiday week drops several accounts below the floor at once. How do you keep that out of the risk list?
How would you evaluate whether contacting these accounts actually changed renewal, given that coverage is assigned deliberately?

Set the operating point for a capacity-bound renewal-risk worklist

Medium · precision at k · operating point · leakage · selection bias

A customer-success team of six can contact at most 40 accounts a week. You have an account-level renewal-risk score and the tables behind it: fct_subscription_period (account_id, term_end_date, arr_cents, amendment_type, booked_at, is_current), fct_support_ticket (account_id, severity, reopened_count, breached_sla, linked_incident_id, opened_at) and fct_api_request. Define the metric that grades this worklist, set the operating point, and state what happens to accounts below the line. The team will not use a score they cannot explain, so say how that constrains what you build.

Approach

Grade the list the way it is used. The team works 40 accounts a week, so the metric is precision at k = 40, not AUC. A global AUC over thousands of accounts rewards correct ordering among accounts nobody will ever call, which is ordering that cannot change an outcome.
Restrict the candidate pool before ranking anything: accounts whose term_end_date falls within the next 90 days. An account eleven months from renewal cannot churn in the measurement window, so it can occupy a slot in the list while being structurally incapable of producing the outcome.
Report two numbers because they disagree. Precision at 40 counts accounts; ARR captured at 40 counts money. A list that catches many small churns and misses one large one scores well on the first and badly on the second, so state which the team is optimising before the ranking is built.
Audit leakage by timestamp, feature by feature. Every feature must carry a timestamp proving it existed before the scoring date: a downgrade amendment's booked_at, a ticket's opened_at, a churn reason code written at close. Drop anything you cannot date, and be specific that reason codes and cancellation amendments are written after the renewal conversation started.
Attach a policy to the threshold, because a threshold without one is not a decision. Accounts ranked 41 and below get no contact this week; that is an accepted cost, and the weekly readout must include the churn that landed below the line so the operating point can be revisited rather than assumed. Favour a small inspectable model, because a stronger model the team ignores has an effect of zero.

Worked solution (30 min)

Build the weekly candidate set: accounts from the current fct_subscription_period version whose term_end_date falls within 90 days of the scoring date.
Assemble features only from rows timestamped before the scoring date: trailing 28-day 5xx rate and successful production request volume from fct_api_request, sev1 and sev2 ticket counts plus reopened_count from fct_support_ticket filtered on opened_at, and seat utilisation from the contract version current at that date.
Label the outcome as the absence of a successor fct_subscription_period row with amendment_type in ('renewal','upsell','downgrade') within 45 days of term_end_date.
Backtest week by week: take the top 40, and report precision at 40, ARR captured at 40, and the churned ARR that landed below rank 40.

Expected result: A weekly backtest table carrying precision at 40, ARR captured at 40, and churned ARR missed below the line, over a candidate pool restricted to accounts renewing within 90 days. The answer ties the operating point k = 40 to team capacity, states the leakage rule that every feature must carry a timestamp earlier than the scoring date, and accepts explicitly that accounts below rank 40 receive no contact.

Verify it yourself

No feature may derive from a row timestamped at or after the scoring date; re-run the backtest dropping each feature in turn to confirm none carries post-hoc information.
A 90-day renewal window on an annual-contract base should hold roughly a quarter of paying accounts; a pool the size of the whole base means the term_end_date restriction is not being applied.
Churn must be dated at term_end_date, not at the date the record was updated, or losses shift into whichever week the operations team did its paperwork.

Follow-up

Coverage is assigned by this list, so contacted and uncontacted accounts differ systematically in exactly the risk signal that drives the outcome. How would you ever measure whether the outreach worked?
Annual contracts produce few churn events per quarter. At what point is the honest answer that there is not enough signal to model this, and what would you deliver instead?

Pick the randomisation unit when workspaces and queues are shared

Medium · interference · randomisation-unit · clustering · switchback

A collaboration feature was tested by randomising 18,000 users 50/50. dim_user_membership shows a median of 9 activated, non-service users per paying account, and weekly successful interactive requests per user carries an intra-class correlation of 0.25 within an account. The reported lift is 4% at p = 0.05. Separately, the same team wants to evaluate a change to the admission-control queue, which is shared by every account in a region. Give the correct randomisation unit for each test, the effective sample size and corrected p-value for the first, and the design for the second.

Approach

Separate the two failures of user-level randomisation, because they need different fixes and only one of them is a variance problem. Interference: a treated colleague changes a control colleague's behaviour inside a shared workspace, which biases the estimate toward zero. Correlated outcomes: users inside an account are not independent draws, which understates the variance. Clustering the standard errors fixes the second and leaves the first entirely intact.
Compute the design effect: 1 + (m - 1) * rho = 1 + 8 * 0.25 = 3.0. Effective sample is 18,000 / 3 = 6,000 users, corresponding to roughly 2,000 accounts. Standard errors are understated by sqrt(3) = 1.73, so a reported t of 1.96 is really 1.13 and the honest two-sided p is about 0.26, not 0.05.
Re-run the first test randomised on account_id with inference clustered on account_id, or equivalently as a regression on account-level means. The account-means version is the conservative one and is usually easier to defend to a non-specialist audience, at the cost of some efficiency when cluster sizes are very unequal.
For the queue change, account randomisation fails too, and for a different reason: treated and control accounts contend for the same finite capacity, so the control arm is mechanically affected by the treated arm and the contrast estimates a property of a mixed system rather than the effect of the policy. Randomise time instead, with a switchback alternating the admission policy at the region-by-30-minute-slot level.
Specify the switchback so it is actually valid. Impose a washout at the start of each slot at least as long as the p99 queue drain time and discard requests enqueued before the switch; randomise slot order rather than strictly alternating, because a fixed alternation aliases with the hourly and weekday traffic cycle; block on hour-of-day so both policies see peak and trough; and cluster inference on the slot, which is the unit that was randomised.
State the power consequence plainly: the cluster count is slots, not requests. Fourteen days of 30-minute slots gives 672 slots, and the variance to plan against is between-slot variance in the outcome, which is far larger than between-request variance and is what makes switchbacks expensive.

Follow-up

The intra-class correlation was estimated at 0.25 from a 300-account pilot. If it is really 0.40 the design effect becomes 4.2. How do you plan under that uncertainty rather than betting on the point estimate?
Under what conditions is user-level randomisation still the right choice even though users share accounts?
The queue change is expected to leave a four-hour retry backlog. What does carryover of that length do to a 30-minute switchback, and what would you run instead?

Net revenue retention jumps sixteen points in one month

Medium · versioned tables · fan-out · metric definition

Trailing-twelve-month net revenue retention printed around 108 percent for months and now reads 124 percent, with no unusual deals closed. The query sums arr_cents from fct_subscription_period (account_id, arr_cents, term_start_date, term_end_date, amendment_type, superseded_by_id, is_current, booked_at) filtered on is_current = true at month M, across accounts holding arr_cents > 0 at month M-12. Find the defect, correct the number, and rewrite the definition so the next person cannot reintroduce it.

Approach

Audit the grain before the arithmetic: count account_ids holding more than one row with is_current = true and superseded_by_id null. A versioned contract table that double counts one amendment batch inflates the numerator while leaving the denominator untouched.
Replace is_current with an as-of selection on both dates, taking the version whose term_start_date and term_end_date bracket the reporting date and tie-breaking on latest booked_at. The numerator is read as of M and the denominator as of M-12; neither uses today's live version.
Verify the cohort is frozen. The account set is fixed at M-12 and nothing acquired since may enter the numerator, so check that no join to a current-period table quietly re-admits new accounts.
Confirm the estimand is a ratio of sums rather than a mean of per-account ratios. Contraction is floored at zero while expansion is unbounded, so the two constructions differ systematically and the second is far noisier.
Reissue the definition with the failure modes written into it: exactly one row per account per date by construction, cohort frozen at M-12, churned accounts contributing zero rather than dropping out of the numerator.

Follow-up

A churned account should contribute zero rather than disappear. What does the ratio do under each treatment, and which one is correct?
How would you unit-test this metric so a future amendment batch with the same defect fails a check instead of reaching a board slide?

Suggested practice checklist

Roughly 90 minutes a night on weekdays with one longer weekend block. The plan deliberately cuts scope rather than compressing everything, on the assumption that finishing one thing a night beats half-starting four.

Day 1 — Fix the scope and set a baseline

Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list for everything else and keep it visible all week.
Take one 20-minute SQL prompt and one 10-minute metric question cold, and write the single sentence that says what blocked each attempt, since that sentence is what decides which two topics get the most evenings.
Set the week's one rule: one problem finished to completion every night, including the night you only have 40 minutes.

Deliverable: A one-page scope with an explicit not-doing list and two cold attempts, each carrying one sentence on what blocked it.

Day 2 — One query pattern, written three times

Choose the single pattern most likely to appear (a cohort retention grid, or a funnel counted by user) and write it three times from a blank file rather than editing the previous attempt.
On the third attempt, write the grain of every CTE as a comment before writing its body.
Stop at 90 minutes even if the third version is imperfect, and write the one thing you would fix with another hour.

Deliverable: Three independent versions of the same query plus a note on what changed between them.

Day 3 — Only the statistics you will be asked to defend

Write, in under 200 words, how you would decide whether a difference between two groups is real: the test, its assumptions, and what you would switch to when an assumption fails.
Compute a 95 percent confidence interval for a difference in proportions by hand on realistic numbers, then write in one sentence what changes if the two samples are paired rather than independent.
Write your answer to "what does a p-value mean", check it against a definition, and delete the version that describes it as the probability the hypothesis is true.

Deliverable: A 200-word written answer and one hand-computed interval you can reproduce under pressure.

Day 4 — One case, and the assumptions holding it up

Answer one product case aloud in 20 minutes with a recording running, then listen back with a pen and mark every claim you asserted without saying what it rested on: an assumed user behaviour, an assumed data source, an assumed baseline rate, an assumed grain.
Pick the three assumptions the recommendation actually depends on, write how you would check each one against data, and say which one being wrong would flip the recommendation rather than merely weaken it.
Write the four-step structure you used onto a card small enough to hold in working memory when you are nervous.

Deliverable: One recording, three load-bearing assumptions each with a written check, and a four-step structure card.

Day 5 — Your own work, timed

Write a 90-second version and a four-minute version of your main project, and time both out loud rather than reading them.
Prepare answers to the two follow-ups that always come: what you would do differently, and how you knew it worked.
Put one number in the first sentence and be able to say exactly where that number came from and what it excludes.

Deliverable: Two timed narratives with one defensible number in the opening line.

Day 6 — The one full rehearsal, in a longer weekend block

Run a 60-minute mock covering query work, a case and a behavioural question in a single sitting with no breaks, because sustained attention is the thing evenings have not trained.
Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.

Deliverable: Mock notes naming three failure moments with a specific fix written under each.

Day 7 — Taper

Write the 20-minute warm-up you will actually do on the morning of the interview: one query you can already write from a blank file, one metric you can define out loud, and nothing you have never seen before.
Re-read only your own notes from this week, and open no new material.
Write down the logistics: the tool you will be asked to work in, whether lookups are allowed, and the sentence you will use when you do not know something.

Deliverable: A one-page card holding the case structure, the project numbers, and the logistics.

Ambiguous requests are the test

Most of the questions in this section reduce to one thing: can you be handed a vague request and come back with something useful? Prepare an example where the ask was underspecified, you chose an interpretation, and you said out loud which interpretation you chose. Describing how you narrowed the question matters more than the technique you eventually used.

Report an underpowered consumption test to a non-technical executive

Medium · communication · uncertainty · experimentation

An account-randomised packaging change ran six weeks across 900 paying accounts. The effect on billable units per account per month is plus 4.1 percent, with a 95 percent interval from minus 3.2 to plus 11.8 after clustering standard errors at the account and applying the pre-registered winsorisation at the 99th percentile. An executive with no statistical background wants one number this week to decide a full rollout. Produce a three-sentence spoken answer, one chart, and an explicit recommendation of ship, stop or keep running, with the cost of each option stated.

Approach

The interviewer is probing whether you can be decision-useful without either hiding the uncertainty or hiding behind it. Start from the decision rather than the statistics: establish what the executive would do differently at plus 4 percent versus zero, because if the action is identical the interval does not matter.
Translate the interval into consequences in units the executive already reasons about. Multiply both endpoints by the cohort's baseline consumption and contracted rates to give an annualised revenue range, so the answer is a range of dollars rather than a range of percentages.
Price the option to wait. Using the observed variance, state roughly how many additional account-weeks halve the interval width, so keep running becomes a quantified choice instead of a stall.
Offer a cheaper path to the same decision: a lower-variance proximate outcome such as successful billable units on the new SKU, or CUPED using each account's pre-period consumption, quoting the expected variance reduction as one minus the squared pre-post correlation.
Give a recommendation and name the single observation that would reverse it. A strong answer commits; a generic one recites the interval and leaves the decision on the table.

Follow-up

The executive says it clearly works and is just not provable, so ship it. What is your answer?
How much of the interval width comes from clustering and how much from the revenue tail, and what would you do about each?
If you had to ship this week with no more data, which guardrail would you watch for the first fortnight and at what threshold would you roll back?

Defend a churn number twelve times the one in the board deck

Hard · stakeholder management · retention metrics · definitions

You recompute logo churn on the renewal-eligible base from fct_subscription_period, counting only accounts whose term_end_date fell in the month and allowing a 45-day grace for late paperwork. Annualised, about 14 percent of accounts that reach a renewal date do not renew. A revenue leader has been quoting 1.2 percent to the board for two quarters, computed by dividing non-renewed accounts by the entire customer base in each month and printing that monthly figure with no period attached. You have 20 minutes with that leader and the finance lead. Decide which number is reported from now on, and what happens to the two quarters already published.

Approach

The interviewer is probing whether you can hold a correct definition under social pressure without turning it into a competence dispute. Open by reproducing their 1.2 percent exactly, with their denominator and their months, so the disagreement is arithmetic both sides can see rather than a claim about who was careless.
Separate the two defects, because they are different in kind. The denominator is wrong: on annual contracts only about one twelfth of the base reaches a renewal date in any month, so an account eleven months from renewal sits in the denominator while being structurally incapable of entering the numerator, which suppresses the rate by a factor near twelve. The period is merely unstated: a monthly figure printed beside annual revenue targets gets read as an annual rate.
Say out loud that those two defects nearly cancel in the level, before the leader finds it. Twelve times 1.2 percent is about 14 percent, which is your number. That is the strongest thing you can say in the room, because it proves both figures rest on the same non-renewal count and moves the meeting onto which denominator and which period get published rather than onto whose query is right.
The level is recoverable; the series is not. Non-renewals in a month are the eligible base for that month times the churn rate, so dividing by a fixed whole base makes the published line proportional to how many contracts happen to come up that month. Where signings cluster at quarter ends, the eligible base in a quarter-end month can be several times a quiet month's, and the month-over-month moves the board has been reading as satisfaction are the signing calendar.
Separate the measurement change from a business change. Nothing got worse this week; the loss rate was always this. Bring net revenue retention over the same period as a ratio of sums on a cohort frozen twelve months earlier, because logo churn concentrated in small accounts can sit beside healthy revenue retention, and that combination is the actual story.
Offer a migration path rather than a correction. Report both rates for one quarter with a written bridge, restate the prior two quarters in an appendix instead of silently, and pin the definition, including the period it is stated over, somewhere finance and product both read it. Concede the limits of your own number: the 45-day grace means the most recent 45 days are not reportable, and churn must be dated on term_end_date rather than on updated_at. A strong answer volunteers this; a generic one only defends.

Follow-up

The leader multiplies their monthly figure by twelve, lands on your annual number, and concludes nothing was ever wrong. What do you say?
The leader says publishing the corrected rate costs the team its credibility with the board this quarter. What do you do?
Gross logo retention worsened while net revenue retention improved. Which do you lead with, and what does the combination tell you about who is leaving?

Allocate one analyst week across three competing requests

Easy · prioritisation · stakeholders · scoping

Three requests arrive the same morning and you have one week. Finance wants per-account gross margin from fct_usage_daily for a pricing review in three weeks. Sales wants a renewal-risk list for accounts with term_end_date inside 60 days. A product manager wants an experiment readout for a decision being taken on Thursday. Produce your allocation with hours attached, what you say to whoever receives less, and one thing you refuse to do this week, with the reason each decision is defensible to the person it costs.

Approach

The interviewer is probing whether you prioritise on decision timing and reversibility or on who asked most forcefully. Sort by the date each decision is actually taken and by what the default outcome is if nothing arrives.
Apply that sort concretely. The Thursday readout has a hard irreversible deadline and no value afterwards. The pricing review has three weeks of slack. The renewal list has a rolling deadline set by term_end_date, so part of it is urgent this week and the rest is not, which means it can be split rather than deferred whole.
Find the cheapest sufficient version of each request rather than the full version. The readout goes in full. The renewal list ships as a filtered query over renewal-eligible accounts ranked by two inspectable signals rather than as a model. The margin work is scoped to the accounts that dominate the pricing decision, since revenue is heavily skewed and the tail will not change the conclusion.
Make the trade visible in one written note to all three at once, with dates. Telling each person separately that they are the priority is how an allocation becomes a credibility problem.
Refuse something explicitly and say why. The model version of the renewal list is the usual candidate, because it cannot be evaluated without a holdout nobody has agreed to yet, and building it this week forecloses that.
Leave slack. A plan with none is a plan to miss the one deadline that cannot move.

Follow-up

The sales leader escalates to your manager. What did you already do that makes that a short conversation?
Which of the three deadlines would you push back on, and what exactly would you ask for?
What would you change about how these requests reach you so next week is not the same?