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CustomerInsights.AI Data Scientist Interview Questions & Guide 2026

Diagnose a metric move for CustomerInsights.AI data scientist prep: split by segment, rule out a logging change, separate mix shift from behaviour.

The 60-second brief

As a Data Scientist at CustomerInsights.AI, you play a vital role in transforming raw data into actionable insights that influence strategic decisions and product development. Your expertise in statistical analysis, machine learning, and data visualization will directly impact how the company understands customer behavior and market trends. The insights generated from your analyses will help shape features and improvements in our AI-driven products, driving user satisfaction and business growth.

In modelling rounds the live question is usually why this model class for this problem, and how you would know six weeks after launch that it is still working. Deriving gradients by hand is rarely what is being probed.

Focus areas

  • Size an experiment before anyone launches it
  • Separate novelty effects from durable behaviour change
  • Pick a randomisation unit that respects interference

Overview

This role is not only critical for delivering high-quality analytics but also for leveraging complex datasets to identify opportunities and challenges that the company may face. You will collaborate with cross-functional teams, including product managers, engineers, and marketers, to ensure that data-driven decisions are at the forefront of our initiatives. Expect to work on intriguing projects that scale across numerous domains, from customer segmentation to predictive modeling, all while navigating the complexities of real-world data.

In this position, you will be empowered to explore innovative solutions to complex problems, making your work both impactful and fulfilling. The environment at is dynamic and fast-paced, allowing you the opportunity to develop your skills while contributing to the company's mission of delivering exceptional customer insights.

The CustomerInsights.AI interview process

CustomerInsights.AI candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Initial Screening

A screening call is a matching exercise run by someone who will not evaluate your statistics. They are checking that the work described on your resume is work you personally did, and that its scope matches the level the role is written for. Logistics get settled in the same half hour so nobody spends an interviewer's afternoon on a mismatch. The answer that fails is the one narrated in the plural. If every sentence is 'we built' and 'the team decided', there is nothing specific to write down about you. Name the piece that was yours, the decision you made inside it, and what changed after.

What to demonstrate

  • Whether the ownership implied by your resume survives one round of follow-up about who actually did which part
  • Whether your described scope (data size, stakeholders, what shipped) matches the seniority the role is written at
  • Whether timeline, location and compensation expectations make the rest of the loop worth scheduling

How to prepare

  • Rewrite your top three resume bullets in the first person singular, each with the decision you made and what moved afterwards, then say them out loud once so the 'we' does not return under pressure
  • Attach one number to each project: the baseline, the change, and the window it was measured over. Where impact was never measured, say that plainly rather than inventing a figure
  • Settle your compensation range before the call and give it as a range with a reason behind it, such as current total comp or a competing timeline, instead of deflecting the question twice

Technical Interviews

Before anything else, this round is a reading test. You are given a small schema and a question phrased in business language, and most of the difficulty sits in the gap between them. Who counts as an active user, does a refunded order still count as an order, is that date column an event time or a load time. Weak answers start typing immediately and compute something precise about the wrong population. Strong ones pin the definition in one sentence, name the column that encodes it, then write the query. On a timed assessment with nobody to tell, write the definition in a comment anyway.

What to demonstrate

  • Whether an ambiguous term becomes a specific column and filter before any computation happens
  • Whether you read the schema for keys and cardinality rather than only for column names
  • Whether the result answers the question at the grain it was asked at, per user or per session or per day

How to prepare

  • Take three metrics you already use and write down the exact filter and exact grain behind each, then practise stating one of them in a single sentence out loud
  • On a schema you have never seen, spend the first minute writing what one row of each table means and which key it is unique on, then predict which joins can duplicate rows
  • Rehearse a version where the definition changes halfway through, and edit the query you have instead of starting over

Behavioral Assessments

Most of the weight in this round sits on the disagreement questions. Data work routinely produces an answer someone senior did not want, and the interviewer is trying to learn what you do in that hour. Both failure modes are common: folding as soon as a director pushes back, and treating the pushback as ignorance to be corrected with a better chart. A strong answer usually contains a specific thing the other person knew that you did not, and describes how you found out whether it changed the conclusion.

What to demonstrate

  • Whether you can state the other side's argument accurately before you explain why you disagreed
  • What you treated as evidence during the disagreement, such as a rerun under their assumption or a holdout check, rather than persuasion technique
  • Whether you distinguish being overruled from being wrong, and can give an example of each

How to prepare

  • Write out one disagreement where you turned out to be wrong, and say what in the data misled you. Candidates prepare the story where they were right, and the follow-up asks for the other one.
  • For your main disagreement story, be ready to say what result would have made you drop your position. If no such result exists, you were not arguing from the data.
  • Practise stating the opposing position out loud in one sentence the stakeholder would accept, then continue the story.

Where candidates lose points

Treating last-touch attribution as the causal value of a channel

The attribution label on dim_user is the output of a rule that assigns full credit to whichever touch happened to be recorded last inside a lookback window, and that rule systematically rewards channels that sit close to the conversion, especially branded search and retargeting, which largely intercept demand that already existed. Reallocating spend on those labels moves budget toward the channels that are best at being last, which is why attributed return on ad spend often improves while total signups do not. Nothing in the touchpoint data can settle this, because the counterfactual of not running the channel was never observed. The credible reads are a geo holdout or a scheduled pause, sized in advance on the total-signups metric rather than on the attributed one, and the honest framing in the meantime is that the label describes correlation with conversion and not incremental contribution.

Watching an experiment daily and stopping when it crosses significance

A fixed-sample test controls type I error at one pre-declared look. Checking repeatedly and stopping at the first p < 0.05 inflates the false positive rate to roughly 0.15 to 0.20 for ten looks, and it rises further with more frequent checks, because the p-value takes a random walk that will eventually dip below the threshold under the null. The usual defences are a fixed horizon declared before launch, group-sequential boundaries such as O'Brien-Fleming that spend alpha across a planned number of looks, or always-valid confidence sequences that are correct under continuous monitoring. Compounding it, the effect size reported conditional on having crossed the threshold is biased away from zero, and the bias is larger the lower the power was, so an underpowered test that 'won' typically overstates the lift it found.

Stopping an experiment the moment it crosses significance

Fix the sample size or duration before launch, or use a method built for continuous monitoring such as a sequential test, always-valid confidence intervals, or group-sequential boundaries. Repeatedly checking a fixed-horizon p-value against 0.05 pushes the real false-positive rate well above 5 percent.

Reporting a mean for a heavy-tailed metric without saying what it hides

For spend, session length or items per order, a small fraction of units carries most of the total, so the mean has a wide standard error and one account can move it. Fix the handling before you see the result: cap or winsorise at a pre-declared percentile, and report the median or the share above a threshold next to the mean. Capping changes the estimand, so say which question the capped number answers, and check how much of any difference comes from the top 0.1 percent of units.

Questions & practice

How would you implement a logistic regression model in Python?

Medium · machine learning and modelling

Approach

  1. Set a baseline first, so any model has something honest to beat.
  2. Check what information would not exist at prediction time, and exclude it.
  3. Frame the prediction: the label, the moment of prediction, and the action it triggers.

Follow-up

  • What would you monitor after launch to know the model is still valid?
  • How would you choose the decision threshold, and who owns that choice?

Split a pooled conversion drop into rate and mix

Medium · mix shift · decomposition · pandas

You have weekly visit-to-signup counts by segment: a DataFrame with week, device_type, referrer_channel, visitors and signups. The pooled rate fell 0.84 percentage points between two consecutive weeks while several individual segments rose. Write a function that, for a caller-supplied list of segment columns, splits the pooled change into a rate effect, a mix effect and an interaction term that sum exactly to the observed change. Return those three scalars plus a per-segment contribution table sorted by absolute contribution, so the largest single driver can be named.

Approach

  1. State the algebra before coding: the pooled rate is r = sum over segments of w_s * r_s, with w_s the segment's share of the denominator. Then r1 - r0 decomposes exactly into sum(w_s0 * (r_s1 - r_s0)) for rate, sum((w_s1 - w_s0) * r_s0) for mix, and sum((w_s1 - w_s0) * (r_s1 - r_s0)) for interaction. The identity is per-segment, so it holds for any numbers you put in the four slots.
  2. Pivot both weeks onto a common segment index with an outer join so a segment that appeared or vanished is kept rather than dropped, then decide what rate to give a segment with no visitors in one of the weeks, and document the choice. The identity stays exact either way because the missing week's weight is 0, but the attribution does not. Filling the missing rate with 0 sends an appearing segment's entire w_s1 * r_s1 into the interaction term, since w_s0 = 0 makes both the rate term and the mix term (w_s1 - w_s0) * r_s0 identically zero; a vanishing segment then splits as -w_s0 * r_s0 in rate, -w_s0 * r_s0 in mix and +w_s0 * r_s0 in interaction.
  3. The convention used below instead imputes the missing week's rate as that week's pooled rate. A vanishing segment then lands wholly in mix at -w_s0 * r_s0, with rate and interaction cancelling; an appearing segment puts w_s1 * r_pooled0 in mix (volume arriving at the average rate) and only w_s1 * (r_s1 - r_pooled0) in interaction (its rate differing from that average). Impute by which week the segment is missing from, never by argument order, or the swap identities below stop holding.
  4. Guard the division where visitors is 0 so no NaN enters the vectors, because a single NaN poisons every sum. A segment with zero visitors in both weeks contributes exactly 0 and can be dropped; a segment missing from only one week does not contribute 0, and where its contribution lands is settled by the convention above, not by the guard.
  5. Compute the three components as vectors over segments, then sum. Keep the vectors, because the per-segment contribution table is what turns the decomposition into an explanation.
  6. Assert that the three components sum to the observed pooled change within floating-point tolerance. This identity is exact, so a mismatch means an implementation bug, not a modelling judgement.

Worked solution (25 min)

  1. Aggregate to one row per (week, segment tuple) with summed visitors and signups, then split into w0 and w1 frames and align with an outer join, filling missing visitors and signups with 0.
  2. Compute w_s = visitors / visitors.sum() within each week, and r_s = signups / visitors only where visitors > 0. Where a week's visitors are 0, set that week's r_s to that week's pooled rate, the stated convention; never leave it NaN.
  3. rate_effect = (w0 * (r1 - r0)).sum(); mix_effect = ((w1 - w0) * r0).sum(); interaction = ((w1 - w0) * (r1 - r0)).sum().
  4. contribution = w0*(r1-r0) + (w1-w0)r0 + (w1-w0)(r1-r0) per segment, which reduces to w1r1 - w0r0; sort by abs and return the head.
  5. assert abs(rate + mix + interaction - (pooled1 - pooled0)) < 1e-12.

Expected result: Three scalars summing exactly to the observed pooled change, plus a segment table whose contribution column also sums to that change. In the stated case rate and mix carry opposite signs: several segments converted better while volume moved toward a weaker-converting one, which is what makes the pooled move look inexplicable until it is split.

Verify it yourself

  • On synthetic data where every segment appears in both weeks, every segment rate is held constant and only the weights move, rate_effect and interaction are exactly 0.
  • On synthetic data where every segment appears in both weeks, weights are held constant and only rates move, mix_effect and interaction are exactly 0.
  • The per-segment contribution column sums to the pooled change, matching the sum of the three scalars.
  • Swapping the two weeks negates the total, as it must, but not the parts. Assert the three identities that actually hold: the interaction term is exactly invariant, because both of its factors change sign; the swapped rate effect equals -(rate_effect + interaction); and the swapped mix effect equals -(mix_effect + interaction). They still sum to the negated pooled change. Expecting all three to flip sign is the common wrong assertion.
  • Plant a segment present only in week 1, holding 3 percent of week-1 visitors at a rate well below pooled. Under the documented pooled-rate convention its mix contribution is w_s1 * r_pooled0 and its interaction contribution is w_s1 * (r_s1 - r_pooled0), with a rate contribution of exactly 0; under a zero-fill convention its mix contribution is exactly 0 and the whole w_s1 * r_s1 lands in interaction. Assert whichever one the function documents, and fail if mix is asserted non-zero while the code zero-fills.

Follow-up

  • The mix effect accounts for 0.71 of the 0.84 point drop, driven by paid_social volume. What is your recommendation, and what would change it?
  • Why is a two-way split into a counterfactual rate and a residual also exact, and when would you prefer it to the three-way version?
  • Segmenting on device and channel leaves a large interaction term. What does that tell you about the choice of segments?

Cluster bootstrap for a per-session rate randomised on users

Hard · cluster bootstrap · randomisation unit · variance

An experiment randomised on user_id reports a per-session conversion rate, so sessions inside a user are correlated. Input: one row per session with user_id, variant in {control, treatment} and converted in {0,1}. Write a cluster bootstrap from scratch: resample users with replacement within each arm, keep every session of a drawn user, recompute each arm's ratio of converted sessions to sessions, and take the difference. Return the point estimate, a 95 percent percentile interval from at least 2,000 resamples, the naive session-level interval that ignores clustering, and the ratio of their widths.

Approach

  1. Name the estimand precisely: it is a ratio of sums, sum(converted) over sum(sessions) within an arm, not the mean of per-user rates. Those differ whenever session counts vary across users, and the ratio is what the reported metric is.
  2. Resample the cluster, not the row. Draw n_users user ids with replacement inside each arm and take every session belonging to each draw, including duplicate draws of the same user. Keeping the user count fixed per arm rather than the session count is what preserves the sampling design.
  3. Precompute per-user (converted_sum, session_count) once, so each resample is two vector lookups and a division rather than a repeated filter over the session frame. That turns 2,000 resamples from minutes into under a second.
  4. Take the 2.5th and 97.5th percentiles of the 2,000 differences for the interval, and report the point estimate from the full data rather than from the bootstrap mean, since the bootstrap mean carries the resampling bias.
  5. Compute the naive interval from the session-level binomial standard error and compare widths. The expected inflation is roughly sqrt(1 + (m-1)*rho), with m the mean sessions per user and rho the intraclass correlation of converted within users, so a computed ratio far from that value points at a bug in one of the two intervals.

Follow-up

  • Users average 3.4 sessions and the intraclass correlation is 0.12. What width ratio do you predict before running it, and does your bootstrap land there?
  • Give the delta-method standard error for this ratio and say when you would prefer it to the bootstrap.
  • Half the users in the treatment arm have exactly one session. What does that do to the cluster bootstrap's coverage, and how would you check it?

Explain how you would structure a data pipeline for processing incoming data.

Medium · sql and data manipulation

Approach

  1. Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.
  2. State the window function and its partition and ordering out loud before writing it.
  3. Compute rates by summing numerator and denominator separately, never by averaging rates.

Follow-up

  • How would you verify this result without re-running the same query?
  • What breaks if events arrive late or out of order?

Write a SQL query to find the top 10 customers by revenue.

Medium · sql and data manipulation

Approach

  1. Compute rates by summing numerator and denominator separately, never by averaging rates.
  2. State the window function and its partition and ordering out loud before writing it.
  3. Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.

Follow-up

  • What breaks if events arrive late or out of order?
  • How does the query change if the join becomes one-to-many?

Weekly visit-to-signup conversion split by acquisition channel

Easy · funnel · conversion · aggregation

From fct_session (session_id, visitor_id, started_at_utc, referrer_channel, is_bot_flagged, consent_state) and fct_event (visitor_id, occurred_at_utc, event_name), compute visit-to-signup conversion for one ISO week, split by channel. session_id is the unique key of fct_session. Denominator: distinct visitor_id with a session starting in the week, is_bot_flagged = FALSE and consent_state <> 'denied'. Numerator: those visitors with a 'signup_completed' event in the same week. Label each visitor with the referrer_channel of their first session in the window. Return channel, visitors, signups and rate, plus one all-channel total row.

Approach

  1. Build a visitor spine that is one row per visitor: filter sessions to the week, drop is_bot_flagged and consent_state = 'denied', then take the first session per visitor with ROW_NUMBER() OVER (PARTITION BY visitor_id ORDER BY started_at_utc, session_id) = 1 to carry the channel label. Collapsing to one row here is what makes the channel buckets mutually exclusive and the totals additive.
  2. session_id is the unique key, so that ordering is total and the label is reproducible. If the table carried no unique key you would have to write an explicit tie rule instead, because two sessions on different channels at the identical timestamp would otherwise label the visitor differently between runs.
  3. Attach the outcome as a semi-join (EXISTS on a signup_completed event for that visitor inside the same week) rather than a join to the event table, so a visitor who fires the event twice does not count twice and inflate the numerator past the denominator.
  4. Aggregate with COUNT() as visitors and COUNT() FILTER (WHERE signed_up) as signups, and compute the rate as signups::numeric / NULLIF(visitors, 0) so an empty channel returns NULL rather than a division error.
  5. Produce the total with GROUP BY GROUPING SETS ((channel), ()), which re-sums numerator and denominator for the total row. Averaging the channel rates gives a different and wrong number whenever channel volumes differ, which they always do.
  6. Verify the spine before trusting the output: COUNT(*) must equal COUNT(DISTINCT visitor_id), and the per-channel visitor counts must sum to the total row.

Worked solution (20 min)

  1. Write the filtered session CTE and check its row count against an unfiltered count, so you know how much volume the bot and consent filters removed.
  2. Add the ROW_NUMBER first-session pick and assert one row per visitor.
  3. Add the EXISTS outcome flag and aggregate with FILTER.
  4. Add GROUPING SETS for the total and format the rate to four decimal places.
  5. Spot-check one channel by hand: pull its visitor list, count signups directly, compare.

Expected result: One row per referrer_channel plus a total row, with visitors, signups and a decimal rate. Channels with zero signups appear with rate 0, not missing. The total rate lies strictly between the minimum and maximum channel rate unless one channel holds all the volume.

Verify it yourself

  • Per-channel visitor counts sum exactly to the total row's visitor count.
  • COUNT(*) equals COUNT(DISTINCT visitor_id) on the spine CTE.
  • Replacing the EXISTS with a plain inner join changes the signup count only if duplicate signup_completed events exist; if it does change, say by how much.
  • Every rate is between 0 and 1.
  • Re-running the first-session pick with session_id removed from the ORDER BY returns the same labels; if it does not, visitors hold same-timestamp sessions on different channels and the tie rule is doing real work.

Follow-up

  • The denominator is distinct visitors. If a browser release shortens cookie lifetime, what happens to this rate, and how would you tell that apart from a genuine drop?
  • A visitor's first session is direct and their signup session is paid search. Your label says direct. When is that the wrong answer for the decision being made?
  • How do you roll four weeks into a month, and why is averaging the four weekly rates wrong?

Given a dataset of customer transactions, how would you analyze purchasing behavior?

Medium · product sense and metrics

Approach

  1. State what result would change your recommendation, so the answer is falsifiable.
  2. Name one primary metric, then the guardrail that stops it being gamed.
  3. Restate the decision this analysis has to support, and who acts on the answer.

Follow-up

  • How would you detect that the metric is being gamed rather than genuinely improving?
  • Which segment would you cut first, and what would that rule out?

Describe how you would prioritize features for a new product based on user data.

Medium · product sense and metrics

Approach

  1. State what result would change your recommendation, so the answer is falsifiable.
  2. Fix the population and the time window before naming any metric.
  3. Decompose the metric into the rates that drive it, and say which one you would check first.

Follow-up

  • Which segment would you cut first, and what would that rule out?
  • How would you detect that the metric is being gamed rather than genuinely improving?

If you were given an ambiguous business problem, how would you structure your approach to find a solution?

Medium · product sense and metrics

Approach

  1. Decompose the metric into the rates that drive it, and say which one you would check first.
  2. Name one primary metric, then the guardrail that stops it being gamed.
  3. State what result would change your recommendation, so the answer is falsifiable.

Follow-up

  • What would you do if the primary metric and the guardrail moved in opposite directions?
  • Which segment would you cut first, and what would that rule out?

Given a dataset, how would you optimize the performance of your code?

Medium · product sense and metrics

Approach

  1. Restate the decision this analysis has to support, and who acts on the answer.
  2. Decompose the metric into the rates that drive it, and say which one you would check first.
  3. Name one primary metric, then the guardrail that stops it being gamed.

Follow-up

  • What would you do if the primary metric and the guardrail moved in opposite directions?
  • How would you detect that the metric is being gamed rather than genuinely improving?

Walk me through your thought process for designing an A/B test.

Medium · a/b testing and experimentation

Approach

  1. State the primary metric and the minimum effect worth shipping, then size the test.
  2. Name the randomisation unit first; it decides the variance and what the test can detect.
  3. Name the guardrails that would stop a launch even on a positive primary result.

Follow-up

  • What would you conclude if the result is positive but the test is underpowered?
  • What would you do if you could not randomise at all?

Explain the difference between supervised and unsupervised learning.

Medium

Approach

  1. Say what you would check first and why it is the highest-information step.
  2. Clarify what is being asked and what a complete answer would contain.
  3. Work from the decision backwards to the evidence you would need.

Follow-up

  • How would you know your answer was wrong?
  • What assumption would you test first?

Size an activation test before anyone writes code

Easy · power · minimum detectable effect · proportions

A team wants to test a new onboarding checklist against the seven-day activation rate: users with is_core_action = TRUE events on at least two distinct UTC dates inside the first seven days, counted from dim_user.account_created_at_utc with is_internal = FALSE. Baseline is 22%. Weekly non-internal signups are 9,000, split evenly between two arms. State the minimum detectable effect after two weeks of enrolment, the enrolment needed to detect a 1.5 percentage point absolute lift, and the earliest date a readout would be honest.

Approach

  1. Use the two-proportion sizing shortcut n = 16 p(1-p) / d^2 per arm, where d is the absolute lift. The 16 is 2(1.96 + 0.84)^2 = 15.7 rounded, i.e. two-sided alpha 0.05, 80% power, equal arms.
  2. Invert it for the MDE at fixed n: d = sqrt(16 p(1-p) / n). Two weeks gives 9,000 per arm, so d = sqrt(2.746 / 9000) = 0.0175, which is 1.75 percentage points absolute or 7.9% relative on a 22% base.
  3. Run it forward for d = 0.015: n = 2.746 / 0.000225 = 12,202 per arm, 24,404 total, about 2.7 weeks of enrolment. Round up to three whole weeks so the enrolment window contains no partial week, since signups are not uniform across weekdays.
  4. Add the metric's own lag rather than reporting the enrolment end date. Activation is unobservable until seven days after the last enrolled signup, and the definition publishes on an eight-day lag, so the readout lands 29 days after launch.
  5. Close by testing whether the ask is realistic. If the team's honest prior is a 0.5pp lift, the requirement is about 110,000 per arm and roughly 24 weeks of enrolment, and saying so before launch is the deliverable.

Worked solution (20 min)

  1. Compute p(1-p) = 0.22 x 0.78 = 0.1716 and 16 x 0.1716 = 2.746.
  2. MDE at two weeks: n = 4,500 per arm per week x 2 = 9,000; d = sqrt(2.746 / 9000) = 0.0175.
  3. Sample for d = 0.015: n = 2.746 / 0.000225 = 12,202 per arm, which is 2.71 weeks of enrolment, so enrol three whole weeks.
  4. Readout date = 21 days of enrolment + 8 days of follow-up and publication lag = 29 days from launch.
  5. State the boundary of what this quarter can answer: below roughly 0.7pp the requirement passes 56,000 per arm and more than a full quarter of enrolment.

Expected result: MDE after two weeks is 1.75 percentage points absolute, 7.9% relative. Detecting 1.5pp needs 12,202 users per arm, so three weeks of enrolment and a readout 29 days after launch. Detecting 0.5pp needs about 110,000 per arm, roughly 24 weeks, which is the answer the team needs to hear before the code is written.

Verify it yourself

  • MDE must fall as 1 / sqrt(n). Doubling enrolment from two weeks to four should move 1.75pp to 1.24pp, not to 0.88pp.
  • Substituting d = 0.0175 back into 16 p(1-p) / d^2 must return about 9,000 per arm.
  • An exact two-proportion calculator at alpha 0.05 two-sided, power 0.80, p1 = 0.22, p2 = 0.235 returns about 12,260 per arm, within half a percent of the shortcut.

Follow-up

  • The team also wants trial-to-paid read from the same test. What does a second primary metric do to your alpha, and what would you actually do about it?
  • Signups are heavier on weekdays. What goes wrong if enrolment runs 17 days instead of 14?
  • The activation definition uses a two-distinct-days threshold. If that were loosened to one day, what happens to the baseline rate and to the sample you need?

Tell a pipeline outage from a collapse in usage

Medium · pipeline-failure · instrumentation · event-volume

Weekly active accounts completing a core action fell 9%, and almost the entire fall sits in accounts whose events carry surface = 'ios'. App crash rates and store reviews are unchanged. You have fct_event with occurred_at_utc, received_at_utc, event_name, is_core_action, app_version and surface, plus fct_session and the ingestion job run log. Establish within the hour whether iOS engagement fell or iOS events stopped arriving, name the evidence that distinguishes them, and say what you would publish on the dashboard in the meantime.

Approach

  1. Compare the event-name composition inside surface = 'ios' against the prior four weeks as shares, not counts. A behaviour collapse scales most event names together; a dropped event definition or a broken downstream filter hits specific event_name values while page_view and session-opening events hold steady. That shape difference is the fastest discriminator available.
  2. Profile the received_at_utc minus occurred_at_utc distribution per day for surface = 'ios'. A stalled-then-backfilling pipeline shows a fat upper tail and a recovering p99; a silently dropped stream shows an unchanged lag distribution over a smaller volume. The two failure modes have different remedies and different histories.
  3. Cut by app_version. A logging SDK change arrives with one build and ramps with its adoption curve; an infrastructure fault arrives across every build within the same hour. Checking this costs one group-by and rules out half the hypothesis space.
  4. Cross-check against a signal that does not travel the suspect path: server-emitted events with session_id NULL, and subscription or billing activity for the same accounts. If those accounts are still transacting, the users did not leave.
  5. Publish an ex-iOS total with an explicit annotated break rather than a blended total. A blended number during a known ingestion gap is wrong in a direction you can already name, and republishing it daily spreads the artefact into every downstream report.

Follow-up

  • Suppose the events do eventually backfill. What is your policy for restating the published weekly numbers, and who needs to be told?
  • What monitor would have caught this before a human noticed the weekly metric, and what would it alert on?
  • If is_core_action is maintained in the tracking plan, what governance would stop a change to that list from silently moving a north-star metric?

Suggested practice checklist

For someone who has spent the last year in notebooks, dashboards or modelling work and has not written raw SQL under time pressure. The first four days rebuild query fluency against a fixture you control and can verify by hand; the last three attach that fluency to the rest of the loop.

Day 1 — Build a fixture you can check answers against

  • Create a local Postgres or SQLite database with four tables (users, sessions, events, orders) holding roughly 200 rows you generated yourself, so you know the contents well enough to predict every result.
  • Deliberately seed the cases that break queries: a user with no sessions, a session with no events, two orders sharing a timestamp, a NULL in one join key, and one duplicated user row.
  • Before writing any SQL, hand-compute five answers on paper (how many users placed at least one order, median orders per ordering user, and three others) and save them as the ground truth for the week.

Deliverable: A one-command seed script plus a text file of five hand-computed answers to grade every later query against.

Day 2 — Joins, filters and NULL semantics

  • Answer "which users have no orders" three ways (LEFT JOIN with IS NULL, NOT EXISTS, NOT IN) and confirm that the NOT IN version returns zero rows once the subquery contains a NULL, because the comparison is never TRUE.
  • Reproduce the LEFT JOIN that silently collapses to an inner join by putting a right-table predicate in WHERE, then fix it by moving the predicate into the ON clause, and record both row counts.
  • Create a fan-out bug on purpose by joining orders to order_items and summing the order total, then correct it with a pre-aggregated subquery and explain in one line which table changed the grain.

Deliverable: One annotated .sql file holding the three join traps, each with the wrong result and the corrected result side by side.

Day 3 — Window functions and frames

  • Write three window queries against the fixture: a running order total per user, the rank of each order within its user by value, and the day gap to that user's previous order, then check each against the day-one ground truth.
  • Run ROW_NUMBER, RANK and DENSE_RANK over a column containing ties, print all three side by side, and write one sentence on when each is the correct choice.
  • Switch one query from the default frame (RANGE BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, which is what you get when ORDER BY is present and no frame is written) to ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, and explain why the output differs only when the ORDER BY column has duplicates.

Deliverable: Three verified window queries plus a short note explaining the RANGE versus ROWS difference in your own words.

Day 4 — The four analytical query patterns

  • Write a monthly retention grid: first order month per user, then months-since-first as the column, and verify that month zero equals the cohort size exactly.
  • Sessionize the events table under a 30-minute inactivity rule using LAG plus a cumulative sum over a new-session flag.
  • Build a four-step funnel that counts distinct users rather than events at each step, and state the rule you applied to a user who reaches step three without ever logging step two.

Deliverable: One file with the retention, sessionization and funnel patterns, each carrying a one-line note on the assumption it bakes in.

Day 5 — Write SQL the way you will have to write it live

  • Set a 12-minute timer and solve three medium prompts in a plain editor with no execution and no autocomplete, then run them and tally syntax errors separately from logic errors.
  • Narrate one solution aloud while writing it, stating the grain of each intermediate result (one row per user, one row per user-day) before you type its body.
  • Rewrite your slowest solution as a CTE chain where every CTE name states its grain, and time yourself re-solving it from blank.

Deliverable: A recording of one narrated solution plus an error tally that separates syntax from logic.

Day 6 — One day for everything that is not SQL

  • Write the preconditions of the two-sample t-test from memory, then check them: independent observations, and a difference in means whose sampling distribution is approximately normal, which at large sample sizes follows from the central limit theorem rather than from normality of the raw values.
  • Write the difference between an odds ratio from logistic regression and a relative risk, and state the condition under which the two are close (low outcome prevalence).
  • Prepare a 90-second answer to "how would you know this model is any good" that names the metric, the baseline you would beat, and the cost of the errors you care about.

Deliverable: One page of notes covering test preconditions, the odds-ratio caveat and the model-quality answer.

Day 7 — Full loop rehearsal

  • Run a 45-minute mock with someone willing to interrupt: 20 minutes of SQL, 15 minutes defining a metric, 10 minutes on a past project.
  • Re-solve from blank the two queries you were slowest on this week and compare the times against day five.
  • Write a five-line answer to "walk me through a project" that puts a number in the first sentence and names the decision the work changed.

Deliverable: Mock feedback notes plus a timed project narrative you can deliver without reading it.

Explaining a method to someone who will not follow the maths

Half of this section is about translation. Be ready to describe how you explained a result to someone who did not want the method, only the implication, and what you did when the simplified version started being repeated in a way that overstated it. Correcting your own simplification is a strong beat.

How do you handle disagreements in a team setting?

Medium · behavioural and stakeholder questions

Approach

  1. Quantify the outcome, including what you would not claim credit for.
  2. Close with what you would do differently, concretely.
  3. Pick a story where you drove the decision, not one where you observed it.

Follow-up

  • How did you know the outcome was caused by your change?
  • What would you do differently if you ran that project again?

Handle a request for numbers supporting a decision already made

Hard · integrity · framing · stakeholder

A senior leader has already decided to sunset a plan tier and asks you for the analysis showing it is the right call. Accounts on that tier carry 6% of MRR at constant FX and have the highest licensed-seat utilisation in the book. The leader's support matters to your next review cycle, and the decision is being presented in four days. Deliver what you produce, what you decline to produce, and the exact sentence you will say in the meeting where the number appears on a slide.

Approach

  1. Recognise what is being probed: whether you can find the legitimate request inside an illegitimate framing instead of either complying or refusing on principle. The generic answer promises to push back; the strong one produces something genuinely useful and states its limits in the room, without ambushing anybody.
  2. Separate the decision from the justification. Sunsetting the tier may be correct for reasons the data does not hold, such as support cost, roadmap surface area or sales motion. What you decline is a one-sided document. What you produce is the case read both ways, which also happens to be more useful to the leader.
  3. Build the symmetric analysis: MRR at risk at constant FX, the share of affected accounts with a plausible migration path given seats_licensed and billing_term, the recovery rate assumed for that migration and where it came from, and the downside case in which high-utilisation accounts treat the sunset as a reason to re-evaluate the vendor entirely.
  4. Surface the inconvenient fact privately and early. The highest seat utilisation in the book is a retention signal, and the leader should hold it before the room does, so they can incorporate it rather than be caught by it.
  5. Agree the meeting sentence in advance with the leader, so that nobody is surprised. Something to the effect that the tier is 6% of MRR and its accounts are the most heavily used in the book, and that the case for sunsetting rests on cost and focus rather than on revenue. That is true, it supports the decision on its real grounds, and it stops the deck claiming the numbers endorse it.
  6. Decide your own line before you need it: what you will not put your name to, and that the route if asked anyway is your own manager rather than a confrontation in the meeting.

Follow-up

  • The deck circulates with your analysis included and the downside case removed. What do you do, and by when?
  • What changes if the honest analysis says the sunset is clearly the wrong call?
  • How do you write the same memo when the leader is your skip-level and the meeting is tomorrow?

Defend a flat experiment readout against a post-hoc segment

Medium · experiments · segmentation · pushback

A feature you evaluated is flat on seven-day activation: +0.05pp with a 95% interval of [-0.47pp, +0.57pp], from 61,000 exposed users per arm in fct_experiment_exposure joined to dim_user and fct_event. Baseline activation is 32%. The launch team asks you to drop every surface except mobile_web, where the point estimate is +1.1pp, and re-run. You have ten minutes in their planning meeting. Deliver a spoken position: what you will and will not do, and the decision you recommend.

Approach

  1. Recognise what is being probed: whether you hold a statistical position under social pressure without becoming either rigid or apologetic. A generic answer says the segment is not significant; a strong one separates the request into a question that is answerable (is the mobile_web number real?) and one that is not (can we ship on it?), and answers both.
  2. Price the multiplicity out loud. The slice was chosen after seeing the results, so its estimate is selected on favourable noise and is biased away from zero. With k independent looks at a nominal 5% level, the chance of at least one false positive is 1 - 0.95^k: 26% at six segments, 64% at twenty. Quote the k you actually inspected, not the k you reported.
  3. Use the arithmetic already in front of you. On the point estimates, a +1.1pp mobile_web effect combined with a pooled +0.05pp implies the remaining surfaces average negative in proportion to mobile_web's share of exposures. State that as a testable implication of their story rather than as a rebuttal of it.
  4. Ask the one question that settles the category: was mobile_web named in the analysis plan before launch? If it was, it is a planned comparison and gets a corrected reading. If it was not, it is a hypothesis, and the honest move is to size the test that would confirm it.
  5. Convert the refusal into a cost. Size a mobile_web-only confirmatory test at the claimed effect, state the weeks of mobile_web traffic it needs, and close with the recommendation: do not ship this as a lift, and note that the interval already rules out anything at or above +0.6pp, which is itself a useful input to the roadmap.

Follow-up

  • The confirmatory test you sized needs nine weeks of mobile_web traffic and the team has three. What do you recommend instead?
  • Suppose mobile_web was pre-registered. How does your reading change, and what correction do you apply?
  • Your interval excludes +0.6pp. Is that the same as saying the feature does nothing?