Interview guides · Coast Mountain Bus Company
Coast Mountain Bus Company Software Engineer Interview Questions & Guide 2026
Concurrency drills for Coast Mountain Bus Company software engineer prep: races, lock ordering, and what a check-then-act sequence assumes.
The 60-second brief
A Software Engineer at Coast Mountain Bus Company plays a critical role in maintaining the technical backbone of one of Canada’s most vital transit networks. Your work helps the systems supporting Coast Mountain Bus Company's fleet and infrastructure operate efficiently, reliably, and safely. Whether you are working on electrical maintenance systems, infrastructure scheduling, or specialized engineering tasks, your contributions directly impact the daily commute of thousands of passengers.
Treat capacity estimation as a conversion skill rather than a table to memorise: turn a user count and an action rate into requests per second and bytes per day, then name the component that number breaks first. The figure only matters if it changes the design.
Focus areas
- Bound blast radius with per-tenant concurrency limits
- Make every write idempotent under client retries
- Scope every query and cache key by tenant
Overview
This position is unique because it bridges the gap between high-level software development and physical, real-world infrastructure. You will be tasked with solving complex problems that require both technical precision and a deep understanding of operational requirements. It is a demanding role that offers the opportunity to drive meaningful improvements in public transit technology, making it an ideal environment for engineers who value stability, impact, and long-term infrastructure health.
Your work will often involve cross-functional collaboration with maintenance, electrical, and operations teams, so be prepared to communicate technical concepts to non-technical stakeholders.
The Coast Mountain Bus Company interview process
Coast Mountain Bus Company candidates report 5 rounds · ≈ 4-6 weeks. The stages below are what candidates describe, not a published process.
Application Review
Before anything technical happens, someone has to decide which rung of the ladder your loop is calibrated to, and that decision sets the bar for every round after it. It comes from how you describe scope, not from your title, because titles do not convert cleanly between companies. The weak version of the answer is team size and years. The strong version names the largest change you shipped where nobody reviewed the design, what would have broken if you had been wrong, and what you were paged for. Get the level said out loud on this call, because the range and the loop both follow from it.
What to demonstrate
- Whether the scope in your own account maps onto a level the team actually has an opening at, so a mismatch ends the process cheaply rather than after four interviewers have spent a day
- Whether your title needs re-mapping: the same word describes very different amounts of independent decision-making at a twenty-person company and a ten-thousand-person one
- Whether your compensation expectation can be filled at that level in the structure the role pays in, which is why the number gets asked for before any engineer is scheduled
How to prepare
- Write down two changes from the last two years: the largest one you designed with nobody reviewing the design, and the largest one where someone more senior did. Lead with the first when scope comes up, and be ready to say which parts of the second were yours
- Ask which level the loop is calibrated to and what changes at the level above it, then plan your weeks from that answer rather than from the posting
- Settle a total-compensation range beforehand with the split named, base against bonus against equity and its vesting period, so a question about numbers gets a number instead of the word market
Phone Screen
The person on this call usually cannot evaluate your code and does not need to. They write a short paragraph, and that paragraph is what a hiring manager skims when deciding who to put on your loop. So the test is not whether your work was hard, it is whether a non-engineer can repeat it correctly. Name systems by what they did rather than by their internal codename, give each project a shape (what was breaking, what you changed, what happened after), and keep the whole walkthrough near ninety seconds. Depth that cannot survive a paraphrase reads as vagueness.
What to demonstrate
- Whether a non-engineer can restate your projects without distorting them, since their paraphrase is what travels to the hiring manager, not your sentences
- Whether each project has a shape rather than a stack list: the failure or constraint, the change you made, the result and how it was measured
- Whether you can say what was yours inside a team project without either inflating it or disappearing into the plural
How to prepare
- Rewrite each headline project as two sentences with no internal system names and no acronyms outside your company, then say them to someone outside engineering and have them repeat them back. Fix whatever came back wrong
- Attach one measured number to each project: the baseline, the change, and the window it was measured over. Where nothing was ever measured, say that plainly rather than reaching for a plausible percentage
- Time the background walkthrough against a clock. If it runs past two minutes, compress the earliest role to a single clause and spend the recovered time on the most recent one
Technical Interview
Most of the time lost in this format is not lost to thinking. It goes to a standard-library call you half-remember, an off-by-one in a loop bound, and a debugging loop that mutates code at random until something passes. When output is wrong, stop re-reading the whole function: take the smallest input that reproduces it and walk the state through by hand, printing intermediates if the environment allows. Guessing at a fix without a failing case you understand is how a five-minute bug becomes twenty, and the clock does not pause while you do it.
What to demonstrate
- Whether you reach the right structure without a detour, and can write it from memory rather than only recall that one exists
- Whether overflow is considered where the language has fixed-width integers, since a signed 32-bit value stops at 2,147,483,647 and then wraps in Java, is undefined behaviour in C++, and does not arise in Python, whose integers grow instead
- Whether recursion depth is treated as a constraint on large inputs, given that CPython's default limit is 1000 frames and a deep recursion can exhaust the stack in any language where an iterative version would not
- Whether a failing case is isolated and explained before any edit is made to the code
How to prepare
- From an empty file and with no references open, implement the pieces you lean on most: a heap push and pop, an iterative DFS with an explicit stack, and a binary search whose midpoint is written lo + (hi - lo) / 2, which avoids the overflow that (lo + hi) / 2 can hit in a fixed-width integer type
- Time yourself on the ten library calls you look up most, such as sorting with a custom comparator, splitting and joining strings, and finding the next key at or above a value in an ordered map, until the lookup is gone
- Take a solution you know is broken and, before touching it, write one sentence naming the input, the expected value and the actual value. Repeat until you do it without deciding to.
Behavioral Interview
This round is deciding whether a change you make without supervision can be allowed to reach production. It is scored on what you knew at the moment you decided, not on how it turned out, so a story that opens with the result and works backwards reads as luck retold as judgement. Say what the options were, what you did not know, what you did to shrink the unknown before committing, and what you accepted as the worst plausible case. The detail that separates answers is a bound: how many users, how much data, and for how long, if you had been wrong.
What to demonstrate
- Whether the reasoning you give was available at the time you decided rather than after the result came in, since a story whose deciding evidence arrived later describes an outcome and not a judgement
- Whether you can put units on the exposure (users, rows, minutes of degraded service) and whether the containment you chose actually bounded it: a canary bounds the request path it fronts, while a background job writing to a shared table reaches every user regardless of which version served their requests
- Whether the reversal path existed before you shipped or was improvised during the incident, and whether it restores state or only stops further damage
How to prepare
- For your three largest changes, write down the one thing you would have had to be wrong about for it to fail, and what your best estimate of it was on the day you shipped. If you never held an estimate, that is the gap the follow-up questions will find
- Write the undo procedure for one of those changes as it existed at the time, then mark which steps restore data and which only stop new damage. Turning a flag off or reverting a deploy ends the new writes; rows already written come back only from a copy you kept, and a dropped column comes back empty unless something outside the schema holds the values
- Rehearse one story from the decision point forward and stop before the outcome, then have someone ask what you would do next. If the story only works with the ending attached, it is an anecdote rather than a decision you can defend
Final Assessment
Nobody in the room with you decides this. Interviewers typically write their rounds up separately, often before seeing anyone else's, and the outcome is settled later from those write-ups. A split panel gets resolved by whichever note carries specific evidence, so what you want out of each room is one concrete thing that person could write down: a bug you caught yourself, a trade-off you named, a decision you owned. The rest is arithmetic. The project you describe in a behavioural conversation is often the same system you sketched an hour earlier, and the two accounts have to agree.
What to demonstrate
- Whether the scale, team size and timeline you attach to a project hold steady when that project resurfaces in a different round
- Whether each interviewer leaves with a specific thing to cite rather than a general impression of competence
- Whether a trade-off you defended in one round survives a challenge in another, instead of being quietly swapped for the answer the new interviewer seemed to want
- Whether a question you have already answered earlier in the day gets the same answer at the same depth, without visible impatience
How to prepare
- Write a one-page sheet per project fixing the figures you will quote — request volume, data size, team size, elapsed time, what broke — and say them aloud from the sheet until they come out identical every time
- For each round on the schedule, decide in advance the one sentence you want in that person's notes, then check in a mock that you said it outright instead of leaving it to be inferred
- Have someone ask you the same project question twice, an hour apart, and diff the two answers for numbers that moved or a trade-off that reversed
Where candidates lose points
Treating a timed-out write as a failed write
A timeout says the response did not arrive, not that the work did not happen; the server may well have committed and then lost the connection. Retrying a non-idempotent create after a timeout is the standard way to end up with two of something, and those duplicates land precisely when the system is already degraded and least able to absorb them. The discipline is to treat a timeout as unknown: either the write carries an idempotency key so the retry is safe by construction, or the client re-reads authoritative state before deciding what to do, and the interface says unknown rather than showing a failure that invites a second click.
Holding money in a floating-point type, or rounding it more than once
Binary floating point cannot represent 0.01 or 0.1 exactly, so sums drift and two code paths that should agree disagree by cents nobody can trace back. The fix is integer minor units or an exact decimal type end to end, with sub-cent rates expressed as scaled integers such as micro-units, because a per-request price genuinely is smaller than a cent. The second half of the trap is rounding position: rounding each line and then summing gives a different total from summing and rounding once, and half-up and half-even diverge systematically across many lines, so rounding must happen at one named place and every downstream reader must carry the rounded value rather than recompute it from quantity and rate.
Tests that assert on the implementation rather than the behaviour
Assert on what a caller can observe, not on the number of internal calls or the shape of a private field. A test that breaks on every refactor but still passes when the answer is wrong costs more than it protects.
Naming no test cases at all
State what you would test before being asked: empty input, a single element, all elements equal, the maximum permitted size, and the input that exercises the branch you just wrote. It costs thirty seconds and is much of what separates someone who has shipped code from someone who has only solved puzzles.
Questions & practice
Hold a tenant to a trailing sixty-second request limit
Medium · sliding-window · two-pointer · rate-limiting · tenant-skew
The gateway must hold each tenant to R requests in any trailing 60 seconds, in aggregate across three regions and every pod, within a budget of under 10 ms added p99. Peak is 30,000 requests/second across 200,000 active tenants, and traffic is heavily skewed toward a handful of them. Give an exact single-process algorithm with its amortised per-request cost and its memory per tenant, then a bounded-memory approximation and the worst-case overshoot it actually admits. Say what the distributed version does when the counter store is unreachable.
Approach
- Exact, single process: a per-tenant deque of request timestamps. On arrival, pop from the front while
front <= now - 60s, then admit if the remaining length is below R and push. Each timestamp is pushed once and popped once, so the cost is O(1) amortised. The O(R) version is the one that re-filters the whole deque on every request. - Quote the memory. R = 1,000 across 200,000 active tenants is up to 2 x 10^8 timestamps at 8 bytes, about 1.6 GB, and that is the worst case rather than the mean, because the long tail of small tenants holds almost nothing. Skew helps you here and hurts you in the sharding decision.
- Bounded alternative, with its real bound stated: a fixed 60-second counter is O(1) memory but admits close to 2R across a 60-second span straddling a boundary. The weighted two-bucket estimate,
prev * (60 - elapsed)/60 + cur, is better on smooth traffic but assumes the previous window's arrivals were uniform; an adversary packing them at the end of that window is undercounted and can still approach 2R. Say that rather than calling it exact. - Token bucket is the usual gateway answer and a different contract: O(1) state per tenant (
tokens,last_refill), a sustained rate, and a deliberate burst allowance equal to the bucket size. Choose it when a burst is acceptable and the log when the limit is contractual. - Distributed: the limit is per tenant in aggregate, so a local bucket of R/N per pod is wrong in both directions under skew. A tenant landing on one pod is throttled at R/N, and a tenant spread evenly across pods exceeds R. The shared check must be a single atomic round trip, one script or one increment-and-compare, never read-then-write, and it must fit inside the 10 ms p99 budget.
- Decide the unavailable case in advance and write it down. Failing open keeps the product up and lets a tenant exceed its limit for the duration; failing closed converts a counter-store outage into a full outage. Most gateways fail open on rate limits and closed on authorisation, and those are two separate decisions made separately.
Worked solution (25 min)
- Implement the deque version and instrument the per-request pop count, then confirm total pops equal total pushes over a run.
- Generate a burst that places R requests in the last 100 ms of one minute and R more in the first 100 ms of the next.
- Run that burst through the exact deque, a fixed 60-second counter, and the weighted two-bucket estimate, recording admissions in the trailing 60 seconds at every instant.
- Size the memory as R x active tenants x 8 bytes at R = 1,000 and 200,000 tenants, and compare it against what a token bucket would need.
Expected result: The exact deque never admits more than R in any trailing 60-second window. The fixed counter admits close to 2R across the boundary. The weighted estimate lands between the two on this burst and approaches 2R once the previous window's requests are packed at its end.
Verify it yourself
- Total pops equal total pushes, which is what makes the amortised O(1) claim true rather than merely asserted.
- Sliding the whole burst by 30 seconds changes the fixed counter's result and leaves the deque's unchanged.
- Running two processes each limiting to R/2, against a tenant that sends everything to one of them, shows that tenant throttled at half its contractual limit.
Follow-up
- One tenant sends 40% of all traffic. What does that do to a single counter key, and what do you shard on instead?
- Quotas rather than rate limits: the check is
select used; if used < limit then insert. Name the isolation level that still permits the overshoot, and the two fixes. - How do you return an accurate
Retry-Afterfrom the exact algorithm without a second scan?
Seal an hour under late data with bounded memory
Hard · watermarks · late-data · quantile-sketch · conditional-write
Metering ingest reads 256 partitions at 10,000 to 40,000 events/second. Events carry occurred_at and ingested_at, and during a producer replay the gap between them is hours. Seal each UTC hour once no more than 50 parts per million of that hour's eventual quantity can still arrive, using memory that does not grow with the size of the replay. Define the watermark, the lateness parameter and how you measure it, the structure holding open hours, and the write that performs the seal. State what an idle partition does to your watermark.
Approach
- Two clocks, two jobs. Bucket by
occurred_at, because that is the hour the customer is billed for, and advance the watermark oningested_at, because that is what the fold has consumed and whatsource_max_ingested_atrecords. Conflating them is what makes late data invisible. - The global watermark is the min over partitions of each partition's committed
ingested_at, not the max: the fold is trustworthy only as far as the slowest partition. The consequence is that one idle partition pins the watermark forever and nothing seals, so an idle partition must promote its watermark to wall clock after a stated idle timeout, and that timeout becomes a correctness parameter, because a partition that is slow rather than idle gets sealed past. - Choose the lateness L from the measured distribution of
ingested_at - occurred_at, weighted by quantity rather than by event count. The target is 50 ppm of the hour's quantity, and a replay is rare in events while carrying disproportionate mass, so an event-weighted quantile picks an L that is comfortably wrong at exactly the moment it matters. - Measure that quantile in bounded memory. A Greenwald-Khanna summary gives epsilon-approximate quantiles in O((1/epsilon) log(epsilon n)) space; a t-digest costs more per merge but has relative error that tightens at the tails, which is the half of the distribution you are reading at p99.99. Keep a separate summary per tenant class, because one tenant's batch importer is not the population.
- Hold open hours in a min-heap keyed by
hour_start. When the watermark advances, pop every hour withhour_end + L < Wand seal it: O(log H_open) per advance and O(1) amortised per event to touch its bucket. Memory is open hours multiplied by distinct(tenant, workspace, sku)keys, so cap the number of simultaneously open hours and spill the oldest intousage_rollup_hourlyasstatus='open'with arevisionbump. While an hour is open the row is upsertable, so the store is your overflow. - The seal itself is a conditional write:
update ... set status='sealed', sealed_at=now() where status='open' returning .... Two sealers race on every restart, and the loser must see zero rows and stop rather than write a second value. After the seal, an event for that hour is not an upsert but an adjustment, andsource_max_ingested_atis what proves it arrived afterwards.
Follow-up
- A replay starts during the sealing window for a period you are about to close. What do you do, and what is the customer-visible consequence of each option?
- Your measured quantity-weighted p99.99 lateness is six hours and the invoice must be issued at 02:00 UTC on the first. How do you reconcile those two numbers?
- How would you detect that L has drifted before it costs you an hour's quantity?
Locate a billing reconciliation gap without rescanning ninety million events
Hard · reconciliation · dimensional-bisection · watermarks · hypothesis-testing
A tenant's sealed invoice total is 0.4% below the sum of its raw usage_event rows for the period. That tenant has 90 million events over 30 days in a table partitioned daily on ingested_at, and its rollups carry source_max_ingested_at, revision and sealed_at. Recomputing all 30 days from raw is correct, and you are not going to do it. Give the procedure that locates the divergent (workspace, sku, hour) cell, the cost of each probe, and the one query you run before any of it.
Approach
- Run the free query first. Sum raw quantity for the period restricted to
ingested_at <= source_max_ingested_atof the sealed rollups, and compare that against the unrestricted sum. The rollup stores the watermark precisely so this can be answered without a scan. If the whole 0.4% sits above the watermark, nothing is broken: it is late data, it becomes an adjustment line, and the investigation ends in one query. - Only if the gap survives that test do you bisect, and you bisect by dimension rather than by rows. Compare 30 per-day totals, then inside the offending day compare the 6 SKUs, then the workspaces, then the 24 hours. That is roughly 30 + 6 + W + 24 grouped probes, each an indexed range scan over one daily partition for one tenant, against O(N) per attempt for the naive re-fold.
- Quantify why naive is not merely slow but unusable mid-incident: at a generous 200,000 rows/second sequential, 90 million rows is about 7.5 minutes per attempt, you will want ten attempts, and every one competes for I/O on the same partitions live ingest is writing. The diagnostic worsens the backlog it is diagnosing.
- Before fetching each comparison, state what it would look like under each hypothesis. Two adjacent hours off by equal and opposite amounts is
occurred_atversusingested_atbucketing. A whole day offset by exactly N hours is a timezone applied at the wrong layer. A gap confined to one SKU in one workspace is an environment filter. The same(tenant_id, idempotency_key)present in twoingested_daypartitions is the dedup horizon losing a retry that crossed midnight. - Make the next bisection cheap by storing the aggregate you keep recomputing. A per-
(tenant_id, ingested_day)count and quantity checksum turns step two from thirty probes into one read, and it is the same number the reconciliation job already produces. - Whatever you find, the sealed period does not change value. The correction is an adjustment line pointing at the line it reverses, carrying its own
source_rollup_watermark, because the original invoice is the evidence of what the customer was charged.
Follow-up
- The gap is 0.4% in one direction on one day and 0.4% the other way the next day. What does that shape rule in, and what does it rule out?
- How do you distinguish a duplicate from a restatement, given
revisionandrecomputed_aton the rollup? - Ingest is still running while you investigate. What makes your two numbers comparable at all?
Decide which facts an invoice line copies instead of joining
Medium · denormalisation · immutable records · foreign keys · rounding
invoice_line_item already denormalises tenant_id, which is reachable through invoice_id, and stores amount_minor even though quantity times unit_price_micros would recompute it. A reviewer asks you to normalise both away, and separately asks whether the tenant's legal name and billing address should be copied onto the invoice header. Decide each case. For every field you keep denormalised, name the read pattern or the invariant that justifies it, the anomaly the copy can develop, and the mechanism that prevents that anomaly here.
Approach
- Split the question into two kinds of copy, because they fail differently. A copy of a currently mutable fact is a cache: it drifts and needs invalidation. A copy of a fact frozen at write time is not a cache at all, it is the record of what happened, and normalising it away destroys information the source no longer holds.
- Keep tenant_id on the line. It costs 8 bytes, it leads every index on the table so no read is ever accidentally cross-tenant, and it turns a wrong join into an empty result rather than another tenant's money. Prevent the drift structurally: a unique constraint on invoice (invoice_id, tenant_id) plus a composite foreign key from the line on (invoice_id, tenant_id) makes a mismatched pair impossible, so the database enforces agreement instead of a code review.
- Keep amount_minor. Rounding must happen exactly once, at a named site, with a stated mode (half-even here). If readers recompute from quantity and unit_price_micros, every reader owns a rounding decision, and half-up and half-even diverge systematically across thousands of lines rather than cancelling out. A check constraint can bound the stored value but deliberately cannot re-derive it.
- Copy the legal name and billing address onto the invoice header, written once and never updated. The statement must show what was true when it was sealed, and the tenant record will change afterwards. This is a snapshot for the same reason
source_rollup_watermarkis stored per line: without it, nobody can reconstruct what the customer was told. - Name the read pattern that pays for all of it. Rendering, dispute response and export are per-tenant, per-period reads over thousands of lines that would otherwise join back to slowly changing dimensions that no longer hold the historical value. The write side is a once-per-period batch, so the extra columns cost nothing that matters.
- Concede the case where the reviewer is right: a mutable operational attribute such as the tenant's current plan name has no business on a line. If a report wants it, join. If a statement needs the plan as of the period, that is another snapshot and it belongs on the header with the rest.
Worked solution (25 min)
- Write the DDL: unique (invoice_id, tenant_id) on invoice, the composite FK from the line, and a comment on each denormalised column saying whether it is a snapshot or a cache.
- Attempt to insert a line whose tenant_id differs from its invoice's and confirm the foreign key rejects it.
- Rename a tenant, re-render a sealed invoice, and confirm the rendered name is the one stored on the header.
- Recompute amount_minor from quantity times unit_price_micros for a thousand synthetic lines rounding half-up, sum both ways, and record the divergence from the stored half-even values.
Expected result: tenant_id kept and enforced by a composite foreign key to (invoice_id, tenant_id); amount_minor kept because rounding happens once with a stated mode; legal name and billing address snapshotted onto the invoice header and never updated; mutable operational attributes left normalised. Each decision paired with its read pattern, its anomaly, and the mechanism that prevents the anomaly.
Verify it yourself
- A line cannot be attached to an invoice belonging to another tenant, and the rejection comes from the database rather than the application.
- Re-rendering a sealed invoice after editing the tenant record produces identical output.
- Rounding per line and rounding once at the end differ measurably over a thousand lines, which is the argument for storing the value.
- No column on the line is recomputed by any reader.
Follow-up
- Write the composite foreign key and the unique constraint it requires on the parent. What does it cost on every line insert, and what does it do to a bulk load?
- A tenant is renamed after being invoiced. Which rows change, and what does the customer see on last quarter's PDF?
- Where does currency live, and what breaks if a tenant's billing currency changes between two periods?
Model credential revocation so history survives the delete
Easy · soft delete · partial indexes · check constraints · audit history
tenant_api_key stores key_id, tenant_id, workspace_id, name, key_prefix, secret_hash, scopes text[], status (active, revoked, expired, compromised), auth_version, created_at, expires_at, last_used_at, revoked_at, revoked_reason. Rotation inserts a new row and revocation never deletes, because an incident review asks which credential served a request last quarter. Write the constraints that enforce: a label is unique only among a tenant's live keys, revoked_at and status can never disagree, and scopes is never empty. Then write the authentication lookup predicate, and name one column in this table that must stay out of it.
Approach
- Reach for a partial unique index rather than a plain UNIQUE:
create unique index on tenant_api_key (tenant_id, name) where revoked_at is null. Any number of revoked rows may share a label, the live namespace stays unique per tenant, and the revoked majority is not in the index at all, so it stays small on a table that only grows. - Tie the nullable timestamp to the enum so the two cannot drift:
check ((revoked_at is not null) = (status in ('revoked','compromised')))andcheck ((revoked_at is null) = (revoked_reason is null)). A revocation that records no reason is the one an incident review cannot use. - Write the emptiness check as
check (cardinality(scopes) > 0), notarray_length(scopes, 1) > 0. array_length returns NULL for an empty array, a CHECK constraint passes when its expression is NULL, so the array_length version accepts exactly the value it was written to reject. - Make the lookup a single index probe with every liveness condition inside it:
where secret_hash = $1 and revoked_at is null and (expires_at is null or expires_at > now()) and auth_version = $2, backed by a unique index on secret_hash. Nothing is filtered in application code, so there is no path that forgets a clause. - Keep last_used_at out of that predicate. It is written asynchronously and is allowed to lag by a minute, so it is a usage signal; feeding it into an authorisation decision makes the decision depend on a write that may be late, batched away or lost.
- Flag the modelling smell while you are here:
expiredis derivable fromexpires_at < now(), so storing it as a status obliges a job to keep it true and guarantees the column is wrong between the expiry instant and that job's next run. Derive it in the predicate; keep the stored status for states that are decisions rather than clock readings.
Follow-up
- Rotation issues a replacement while the old key stays live for a 30-day overlap. What does the uniqueness rule become, and what does the UI show to tell two same-named keys apart?
- A password reset bumps the principal's auth_version. No row in this table changed. How does the next request fail, and what query counts how many keys that bump just killed?
- A key turns up in a public repository. Which columns let you find it, and what do you write to the row?
How do you ensure high availability and reliability in critical systems?
Medium
Approach
- Clarify what is being asked and what a complete answer contains.
- State your assumptions explicitly before working the problem.
- Work from the requirement backwards to the design.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
How do you approach the maintenance and optimization of legacy software systems?
Medium
Approach
- Clarify what is being asked and what a complete answer contains.
- State your assumptions explicitly before working the problem.
- Say what you would check first and why it is the highest-information step.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
Specify webhook signature verification a customer can implement
Easy · webhooks · hmac · replay protection
The webhook-delivery service signs each payload before POSTing it to a customer endpoint. Write the signature specification a customer implements in their own language: the header format, exactly which bytes are signed, the algorithm, how replay is bounded, and how a signing secret rotates without a delivery gap. Then write the verification steps the customer performs, in order, including what they compare and what they return on failure. Constraint: most customers reach for their web framework's parsed JSON body by default. Deliverable: the spec section plus reference pseudocode.
Approach
- Sign the concatenation of the timestamp and the raw body,
t + "." + body, and emit a header of the formt=<unix seconds>,v1=<hex>. The timestamp has to be inside the MAC, or an attacker re-stamps a captured body and the tolerance window buys nothing. - Require the raw request bytes. A framework that parses JSON and re-serialises it changes key order, whitespace and number formatting, so the spec must tell the customer to capture the body before the parser runs and give the middleware note for each common framework.
- Use HMAC-SHA256, not sha256(secret || body): SHA-256 is a Merkle-Damgard construction, so the naive form admits length extension. Require a constant-time comparison as well, since a short-circuiting byte compare leaks the expected prefix under repeated probing.
- Bound replay in two layers: reject when |now - t| exceeds a stated tolerance such as 300 seconds, then deduplicate on the event identifier header. The tolerance is what makes the customer's dedup store finite rather than unbounded.
- Rotate by allowing two live secrets and emitting both signatures in one header (
v1=<old>,v1=<new>); the customer accepts if any candidate matches, so neither side needs an instantaneous cutover. A failed verification returns 400 and the body is not processed.
Worked solution (15 min)
- Write the header grammar and one real example line with a plausible timestamp and hex digest.
- Write the signed string construction explicitly as a byte concatenation, and add the sentence telling the customer where in their framework to obtain the raw body.
- Write the five verification steps in order: extract t and candidates, check the tolerance, recompute the HMAC over t + '.' + raw body, compare in constant time against each candidate, then deduplicate on the event identifier.
- Add the rotation paragraph: two active secrets, both signatures sent, overlap window stated in the dashboard.
- State the failure response and the fact that the payload is not processed, plus what the sender does with that 400.
Expected result: A spec where the signed input is the timestamp joined to the exact raw bytes, the algorithm is HMAC-SHA256 compared in constant time, replay is bounded by a stated tolerance plus event-id deduplication, and rotation is an overlap of two accepted signatures rather than a cutover.
Verify it yourself
- The timestamp is inside the signed string, not merely sent alongside it.
- The spec names raw bytes and says where the customer gets them before parsing.
- Rotation requires no coordinated instant on either side.
- The reason for HMAC over sha256(secret || body) is stated as length extension, not as a preference.
Follow-up
- A customer's verification passes locally and fails in production behind a proxy that re-encodes the response body. Where do you look first?
- Why sign with a per-endpoint secret rather than the tenant's API key?
Webhook workers leak until OOM and drop in-flight deliveries
Medium · memory leak · eviction · leases
webhook-delivery workers grow from 400 MB to a 2 GB limit over about 36 hours, are OOM-killed, restart, and repeat. Each restart abandons in-flight attempts, so webhook_delivery rows sit in in_flight until their leases expire and the backlog spikes. The live set measured after a forced full collection also grows. The fleet serves tens of thousands of subscriptions, several thousand of which have been failing for weeks. Give an ordered checklist, the measurement separating retention from fragmentation, and the fix.
Approach
- Separate the two failure shapes with one measurement: track resident set size against the live set after a forced full collection. A live set that climbs monotonically is retention; a flat live set under a rising RSS is fragmentation, off-heap or native allocation, or an allocator that never returns pages. The stated symptom puts this in the first category, which rules out allocator tuning as a fix.
- Characterise the curve rather than the total. Growth linear in uptime implies an unbounded structure keyed by something that keeps arriving; step growth implies buffering a large object. Correlate the slope against event rate and separately against the count of distinct subscriptions seen, because those two diverge and only one of them will fit.
- Diff two heap snapshots an hour apart by retained size grouped by dominant root, not by allocation count, which is dominated by short-lived objects and will point at the wrong thing.
- Expect a per-subscription map with no eviction: circuit-breaker or backoff state created on first failure and never removed, so the retained set grows with endpoints that have ever failed, and the several thousand permanently dead endpoints hold theirs forever.
- Fix in two places. Bound the in-memory structure with a size-capped LRU or a TTL keyed on last use, and move state that must survive a restart onto the subscription or webhook_delivery row, since the worker holding it in memory is exactly why a restart loses it.
- Repair the second-order damage separately, because it will outlive the leak: workers claim by compare-and-set with leased_until, so a bounded lease returns in_flight rows to pending on a known schedule, and a graceful shutdown releases leases instead of waiting them out.
Follow-up
- The backlog spike after a restart is itself a thundering herd against customer endpoints. What stops the recovery from becoming a second incident?
- Suppose the live set had been flat while RSS still climbed. Name two causes and the measurement that separates them.
- How would you size the LRU, and what does a miss on an evicted circuit-breaker entry cost a customer whose endpoint is down?
Suggested practice checklist
For someone who has spent the last few years shipping features and reading other people's code, and who has not solved a timed problem from a blank file in a long time. Five days rebuild the primitives and the patterns that sit on them, working from invariants rather than remembered solutions, and the last two attach that back to the rest of the loop.
Day 1 — Rebuild the primitives by implementing them
- Implement a dynamic array with doubling growth and an operation counter, then change the growth rule to add a fixed sixteen slots instead, and time both for n of ten thousand, a hundred thousand and a million. The fixed-increment version resizes n/16 times at O(n) each, so its total work is quadratic; doubling is what makes append amortised constant.
- Implement a hash map with separate chaining and a load-factor resize, then insert ten thousand keys engineered to land in one bucket and record what happens to lookup time, so that average-case O(1) becomes a claim with a stated precondition rather than a reflex.
- For dynamic-array append and hash-map insert, write down which cost is amortised rather than worst-case, which single operation pays the whole bill, and what a system with a hard per-operation deadline would have to do instead.
Deliverable: Two working implementations plus a timing table showing the input at which each structure's advertised complexity stops holding.
Day 2 — Arrays under an invariant: two pointers, sliding window, binary search
- Solve longest-subarray-with-sum-at-most-K using a sliding window, then run it on an input containing negative numbers and watch it return the wrong answer: extending the window only moves the sum monotonically when every element is non-negative, and that precondition is the whole reason the technique works.
- Write the binary search that finds the first index satisfying a predicate rather than an exact value, put the loop invariant above the loop in a comment, and verify termination on the two inputs that break careless versions: the empty range, and a range where every element satisfies the predicate.
- Compute the midpoint as lo + (hi - lo) / 2 and write one line on why the obvious (lo + hi) / 2 is a genuine defect in a fixed-width integer type and a non-issue in a language with arbitrary-precision integers.
Deliverable: Three solved problems, each with its invariant written above the loop, plus one recorded input on which the sliding window is provably wrong.
Day 3 — Sorting, heaps, and the greedy argument that has to be proved
- Solve one top-k problem three ways, by full sort, by a size-k heap, and by quickselect, then write the values of n and k at which each becomes the right choice, along with quickselect's quadratic worst case and why a randomised pivot makes that unlikely rather than impossible.
- Implement bottom-up heapify and count sift-down steps to confirm it does linear work rather than n log n, because most nodes sit near the bottom of the tree and therefore move only a short distance.
- Take interval scheduling by earliest finishing time and write the exchange argument out in full: given any optimal schedule, swapping in the earliest-finishing interval keeps it feasible and no smaller. Then construct the weighted variant where that same greedy fails and name what has to replace it.
Deliverable: A three-way top-k comparison with measured crossover points, one written exchange argument, and one counterexample to a greedy rule that looks almost identical.
Day 4 — Recursion, memoisation, and the step to a table
- Take one problem with overlapping subproblems, such as edit distance or coin change, instrument the plain recursion with a call counter to show the blow-up, then add memoisation and re-count.
- Convert the memoised version to a bottom-up table and state the two properties you relied on: each subproblem's result depends only on its arguments, and the dependencies form a DAG you can enumerate in order.
- Rewrite one deep recursion with an explicit stack, then find the input length at which the original hits the interpreter's frame limit, which defaults to about a thousand frames in CPython, so you know when the rewrite is required rather than decorative.
Deliverable: One problem in three forms, naive, memoised and tabulated, with call counts for each and the input length at which recursion depth becomes the binding constraint.
Day 5 — Graphs, where most of the work is choosing the traversal
- Implement BFS and DFS over one adjacency list, then answer for each which finds a shortest path in an unweighted graph and which you would use to detect a cycle in a directed graph, including why the in-progress versus finished distinction matters for the second.
- Implement topological sort by in-degree, feed it a graph containing a cycle, and confirm the failure signature is that fewer than V nodes come out rather than an exception, then note that the order it produces is one of several valid ones.
- Run a shortest-path search on a graph with a single negative edge weight and show the wrong answer, then write the precondition Dijkstra actually needs, non-negative weights, because it finalises a node's distance the first time that node is popped, and name the algorithm you would switch to and its own limit.
Deliverable: A small graph library with BFS, DFS and topological sort, plus two inputs that produce documented wrong answers under the wrong algorithm choice.
Day 6 — One day for everything that is not an algorithm
- Sketch one system only to the depth a coding-heavy loop tends to reach: the endpoints, what the service stores, and the single query pattern that decides the schema. Stop at twenty-five minutes.
- Prepare the project answer for an interviewer who codes, which means rehearsing the two levels they push to: the specific thing you built, and why you chose that approach over the alternative they will name. Open with a number and be ready to say what it excludes.
- Prepare the answer to what you would do differently, choosing a real technical mistake with a specific fix rather than a complaint about process or staffing.
Deliverable: One design sketch at endpoint-and-schema depth, plus a project answer rehearsed to two levels of follow-up.
Day 7 — Solve out loud, under time
- Do three timed problems at twenty-five minutes each in a plain editor with no autocomplete and no execution until the end, then tally separately the failures that were syntax and the ones that were approach, because those two numbers call for different fixes.
- Narrate one solution from the first sentence, stating the approach and its complexity before writing any code, and rehearse the sentence you will use when you realise mid-solution that the approach is wrong.
- Re-solve from blank the two problems you were slowest on this week and compare the times against the day they first appeared.
Deliverable: A recording of one fully narrated solution and a tally that separates syntax failures from approach failures.
Bounding a vague ticket before writing code
When the requirements were thin, the interesting part is how you fenced the problem off: the assumption you wrote down, who you got to confirm it, the narrow version you shipped first so the rest stayed cheap to change. Guessing and being right is luck. Guessing in writing, where someone could correct you, is method.
What motivates you to work in the public transit sector?
Medium · behavioural and engineering judgement
Approach
- Close with what you would do differently, concretely.
- Give the blast radius: what could have broken, and what you measured.
- Pick a story where you made the decision, not one where you watched it.
Follow-up
- How did you know your change caused the improvement?
- What did you decide not to do, and why?
Can you describe your experience with electrical or infrastructure maintenance software?
Medium · behavioural and engineering judgement
Approach
- Give the blast radius: what could have broken, and what you measured.
- Close with what you would do differently, concretely.
- State the situation in two sentences and spend the rest on the reasoning.
Follow-up
- How did you know your change caused the improvement?
- What would you do differently if you ran that again?
Describe a time you had to manage conflicting project priorities.
Medium · behavioural and engineering judgement
Approach
- Name the disagreement and how you resolved it with evidence.
- Pick a story where you made the decision, not one where you watched it.
- Give the blast radius: what could have broken, and what you measured.
Follow-up
- What would you do differently if you ran that again?
- What did you decide not to do, and why?
Explain your experience in working with large-scale scheduling or logistical data.
Medium · behavioural and engineering judgement
Approach
- State the situation in two sentences and spend the rest on the reasoning.
- Name the disagreement and how you resolved it with evidence.
- Close with what you would do differently, concretely.
Follow-up
- What did you decide not to do, and why?
- How did you know your change caused the improvement?