Interview guides · Carrier

Carrier Software Engineer Interview Questions & Guide 2026

Carrier software engineer prep: algorithm drills where every complexity claim has to name the assumption under it.

The 60-second brief

At Carrier, the Software Engineer role supports the company's work in heating, ventilation, air conditioning, and refrigeration (HVACR) solutions. You will be instrumental in developing the intelligent, connected systems that define the modern built environment. Whether you are working on embedded firmware, complex PCB layout designs, or large-scale systems architecture, your contributions directly impact global energy efficiency and sustainability.

Ask how many rounds there are and what each one is before you plan your weeks, because the composition is what your hours should follow. A loop with three coding rounds and one short design conversation deserves a different split from the reverse, and whoever schedules it will usually say plainly which it is.

Focus areas

Build at-least-once pipelines with explicit deduplication horizons
Bound blast radius with per-tenant concurrency limits
Keep money in integer minor units

Overview

This position is both challenging and rewarding because it requires bridging the gap between hardware constraints and software scalability. You will navigate a complex ecosystem where reliability and performance are non-negotiable. By joining Carrier, you become part of a global team that solves real-world physical problems through digital transformation, making this an ideal role for engineers who enjoy seeing their code manifest in tangible, high-impact products.

The Carrier interview process

Carrier candidates report 2 rounds · ≈ 2-4 weeks. The stages below are what candidates describe, not a published process.

Recruiter Screen

The person on this call usually cannot evaluate your code and does not need to. They write a short paragraph, and that paragraph is what a hiring manager skims when deciding who to put on your loop. So the test is not whether your work was hard, it is whether a non-engineer can repeat it correctly. Name systems by what they did rather than by their internal codename, give each project a shape (what was breaking, what you changed, what happened after), and keep the whole walkthrough near ninety seconds. Depth that cannot survive a paraphrase reads as vagueness.

What to demonstrate

Whether a non-engineer can restate your projects without distorting them, since their paraphrase is what travels to the hiring manager, not your sentences
Whether each project has a shape rather than a stack list: the failure or constraint, the change you made, the result and how it was measured
Whether you can say what was yours inside a team project without either inflating it or disappearing into the plural

How to prepare

Rewrite each headline project as two sentences with no internal system names and no acronyms outside your company, then say them to someone outside engineering and have them repeat them back. Fix whatever came back wrong
Attach one measured number to each project: the baseline, the change, and the window it was measured over. Where nothing was ever measured, say that plainly rather than reaching for a plausible percentage
Time the background walkthrough against a clock. If it runs past two minutes, compress the earliest role to a single clause and spend the recovered time on the most recent one

Technical Deep-Dives

Input bounds are the part of the prompt most often skimmed, and they usually contain the answer. They tell you which complexity class is admissible, which narrows the search before you have thought about the problem itself. As a rough planning figure, a compiled language does on the order of 10^8 simple operations per second and an interpreted one roughly an order of magnitude less. So n up to about twenty admits enumerating subsets, a few thousand admits a quadratic pass, and a million admits neither: you need near-linear, or linear with a log factor. If the bounds are missing, ask for them.

What to demonstrate

Whether the approach is justified by the stated input size rather than by whichever pattern you recognised first
Whether you ask about the properties that change the algorithm: whether the input arrives sorted, whether duplicates occur, whether values are bounded integers, whether it all fits in memory
Whether you can name the bottleneck in your own solution and what would remove it, even when you deliberately leave it in place
Whether a claimed speedup is real, since memoising a recursion only helps when subproblems genuinely overlap and the state can be keyed cheaply

How to prepare

For each algorithm you rely on, write down the largest n it handles in roughly a second, then check two of those figures by timing them in the language you will actually type in
For two weeks, write one line naming your target complexity and the bound that justifies it before you write any code, then compare that line with what you ended up submitting
Practise the conversion backwards: given a required O(n log n), list the mechanisms that get you there (sorting, a heap, an ordered map, divide and conquer) and choose by what the problem needs to query, not by what you used last

Where candidates lose points

Holding money in a floating-point type, or rounding it more than once

Binary floating point cannot represent 0.01 or 0.1 exactly, so sums drift and two code paths that should agree disagree by cents nobody can trace back. The fix is integer minor units or an exact decimal type end to end, with sub-cent rates expressed as scaled integers such as micro-units, because a per-request price genuinely is smaller than a cent. The second half of the trap is rounding position: rounding each line and then summing gives a different total from summing and rounding once, and half-up and half-even diverge systematically across many lines, so rounding must happen at one named place and every downstream reader must carry the rounded value rather than recompute it from quantity and rate.

Serialising a tenant's writes through select ... for update on a single counter row

It is the first change that makes a counter correct, and it caps that tenant's write throughput at roughly one divided by the lock hold time. A transaction that takes the lock, makes a network call and then commits holds it for the entire round trip: at 2 ms that is about 500 writes per second for the whole tenant, and the largest tenants are exactly the ones that exceed it. The damage then spreads, because every waiter holds a database connection while it queues, so one hot tenant drains the shared pool and the symptom presents as a site-wide latency incident rather than as a lock problem. The repairs are to shrink the critical section to a single statement, to shard the counter into per-(tenant, hour) or per-(tenant, bucket) rows and sum on read, or to batch in memory and flush periodically while accepting the bounded loss that batching implies.

Not asking what the system looks like if it dies halfway through

For any multi-step write, say what state remains if the process stops between step two and step three, and what brings it back: a single transaction, a saga with compensating actions, an outbox, or a reconciliation job. Partial failure is routine at any real call volume, so 'that shouldn't happen' is an answer with nothing behind it.

Choosing a schema before the access patterns are known

Write the queries first, with their filters, sort orders, cardinalities and which ones sit on the latency-critical path, then design tables and indexes to serve them. An index nothing queries still costs write throughput and storage, and a hot query with no supporting index becomes a full scan that only hurts once the table is big.

Questions & practice

Find peak concurrent sandbox usage from run intervals

Medium · sweep-line · intervals · concurrency-caps · null-semantics

Given up to 5 million job_run rows for one tenant over one day, with run_id, started_at, finished_at, status and wall_clock_limit_seconds, report the maximum number of sandboxes running at once, the earliest instant that maximum is reached, and the first run_id that would breach a per-tenant cap of C. started_at is null while a run is queued; finished_at is null both for runs still executing and for runs in status lost. Treat a run as occupying [started_at, finished_at). Give the complexity and state how you handle each null.

Approach

Turn each run into two sweep events, (started_at, +1) and (end, -1), then sort the 2n events by timestamp with -1 ordered before +1 at equal timestamps. That tie-break is what makes the interval half-open, so a run finishing at 10:00:00 and one starting at 10:00:00 never overlap.
Decide each null out loud before sweeping, because each choice moves the answer. A null started_at means queued and contributes nothing. A null finished_at with status running or leased is clipped to the window end. Status lost has no observed end at all, so clip it at started_at + wall_clock_limit_seconds on the grounds that the supervisor owns the timeout, and record that you did. The table's check (finished_at is null or started_at is not null) guarantees you never see an end without a start.
Sweep once, maintaining a running counter, the maximum, and the timestamp at which the maximum was first attained (update peak_at only on a strict increase, or you will report the last such instant instead of the earliest). Capture the first run_id whose +1 takes the counter to C+1 during the same sweep rather than in a second pass.
Complexity: O(n log n) dominated by the sort, O(n) space. If rows already arrive ordered by started_at, a min-heap of end times gives O(n log k) time and O(k) space with k the peak concurrency, which is the better shape when the rows come from an index scan on (tenant_id, started_at).
If second resolution is acceptable, counting-sort the endpoints into an 86,400-slot delta array and prefix-sum it: O(n + T) time and O(T) space, which beats the comparison sort at 5 million rows. It answers only at second granularity, so state which resolution the cap is defined in.

Follow-up

Now report peak concurrency per tenant for 10,000 tenants from one globally sorted stream. What changes about memory and about the sort?
The cap has to be enforced at dispatch rather than reported afterwards. What does the admission check look like, and where does it race?
How would you answer 'peak concurrency within any 5-minute window' without re-sorting?

Fold a deduplicated usage stream into hourly rollups

Easy · aggregation · deduplication · watermarks · exact-arithmetic

You are given one day of usage_event rows, up to 250 million, each carrying event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at and ingested_at. Produce usage_rollup_hourly cells keyed (tenant_id, workspace_id, sku, hour_start) with quantity_sum, event_count and source_max_ingested_at. An event counts once per (tenant_id, idempotency_key). The rollup grain has no environment column, so state your filter. One pass. Give your time and space bounds, and say what the deduplication actually costs in memory.

Approach

Bucket on occurred_at, never ingested_at: hour_start = date_trunc('hour', occurred_at at time zone 'UTC'). The two columns answer different questions. occurred_at says which hour the customer is billed for; ingested_at says how current the fold is. Using the second for the first makes late data invisible instead of correctable.
The fold is trivial and the deduplication is the entire cost, so price it before designing anything clever. An exact set over (tenant_id, idempotency_key) at 250M entries, stored as a 16-byte 128-bit hash in an open-addressed table at 0.7 load factor, needs about 357M slots at 16 bytes each, roughly 5.7 GB. The fix is partitioning by hash(tenant_id) % P so each shard holds 1/P of the set and no tenant's keys straddle shards.
Rule out a Bloom filter as a replacement, in the right direction: a false positive reports 'already seen' for an event never seen, so you drop a real event and lose revenue with no error raised. It is usable only as a negative pre-filter in front of the exact set, where a miss is conclusive and a hit must fall through to the real lookup.
Accumulate in scaled integers, not binary floating point. numeric(20,6) admits values below 10^14, so one event scaled to micro-units can reach 10^20, past int64's 9.22 x 10^18; use a 128-bit or arbitrary-precision accumulator unless you first bound the per-event maximum. binary64 represents integers exactly only to 2^53, about 9.01 x 10^15, and cannot represent 0.1 at all, so two runs that sum in different orders disagree.
Carry source_max_ingested_at = max(ingested_at) over the events folded into each cell, and count event_count over accepted, post-dedup events. Without that watermark there is no way to prove later what a number did and did not include, which is the first question any reconciliation asks.
State the environment filter explicitly, because the rollup grain cannot record it. A fold that quietly includes staging bills non-production traffic; one that quietly excludes it loses a cost signal. Production-only is the billing answer, and either way it belongs in the job name and the output metadata. Complexity: O(n) time, O(distinct dedup keys) space, dominated by the dedup set rather than by the cells.

Follow-up

A producer retries at 23:59:59 and the retry lands at 00:00:01. The unique index on the daily-partitioned table must include the partition key. What gets double-counted, and what is the smallest change that fixes it?
The consumer acknowledges its batch before committing the fold. Which failure loses revenue now, and which arrangement duplicates instead?
What makes a re-run over the same day produce byte-identical rollups?

Schedule ordered webhook retries with a heap of subscription queues

Medium · heap · scheduling · backoff · head-of-line-blocking

Design the in-memory scheduler for webhook delivery. Up to 20 million rows sit in status pending or failed_retryable across 200,000 subscriptions, each row carrying next_attempt_at and attempt_count, and each endpoint having a circuit breaker. Deliveries for one subscription must be attempted in order, so at most one attempt per subscription may be in flight. Support due(now), complete(delivery, outcome) and insert(delivery) in O(log S), where S is the subscription count rather than the delivery count. Give the backoff formula you schedule retries with.

Approach

Key the global heap by subscription, not by delivery. Each subscription owns a FIFO of its due deliveries in event order; the heap holds one entry per eligible subscription, keyed by its head's next_attempt_at. That is 200,000 heap entries instead of 20 million, and it makes the one-in-flight rule structural rather than a check somebody can forget.
due(now): peek the minimum. If its key is in the future, sleep until then instead of spinning. Otherwise pop it, move the subscription into an in-flight set, and do not re-push it. A subscription absent from the heap cannot be dispatched twice, which is precisely how ordering is preserved.
complete: on success, drop the head and re-push the subscription keyed by its new head, or leave it out when the queue empties. On a retryable failure, increment attempt_count and set next_attempt_at = now + uniform(0, min(cap, base * 2^attempt)), sampled uniformly across the whole interval. That is full jitter; deterministic backoff re-synchronises the herd you just created.
Circuit breaker: park the subscription in a second heap keyed by its half-open time, so an endpoint dead for six hours costs one heap entry and zero attempts rather than consuming worker slots. Admit exactly one probe at half-open and close the breaker only on its success.
Say the price of the ordering guarantee out loud. One in-flight attempt per subscription means an endpoint answering in 10 seconds drains at 0.1 deliveries/second however many workers you run, and its backlog grows until it recovers. If the customer does not need order, allow k in flight and document delivery as unordered; that is the trade, and it is a product decision.
All three operations are O(log S) with O(S) resident heap memory and the queues themselves backed by the store. The database-backed equivalent is a partial index on (subscription_id, next_attempt_at) where status in ('pending','failed_retryable') claimed with FOR UPDATE SKIP LOCKED, and the write-back must be fenced on lease_token so a worker that stalled and resumed cannot overwrite a newer attempt.

Worked solution (30 min)

Define the four structures explicitly: queues: subscription_id -> deque[delivery], ready: min-heap of (next_attempt_at, subscription_id), inflight: set[subscription_id], breaker: min-heap of (half_open_at, subscription_id).
Write down the invariant you will assert after every operation: a subscription appears in at most one of ready, inflight and breaker, never in two.
Implement due, complete and insert, then simulate 200,000 subscriptions with Zipf-distributed queue depths totalling 20 million deliveries.
Add one endpoint that always times out after 10 seconds and one that always answers in 20 ms, then measure the fast endpoint's throughput with and without the per-endpoint breaker.
Instrument heap size across the run.

Expected result: Heap size stays at or below 200,000 regardless of the 20 million deliveries. The fast endpoint's throughput is unaffected by the dead one once the breaker trips. The dead endpoint's deliveries accumulate in their own deque and cost exactly one heap entry.

Verify it yourself

The asserted invariant never fires under concurrent workers.
Replaying the same delivery set twice produces identical per-subscription ordering, even though the interleaving across subscriptions differs.
Replacing full jitter with fixed backoff makes retry attempts cluster visibly in a histogram of attempt timestamps.

Follow-up

One subscription has 4 million queued deliveries. What stops it from starving the other 199,999, and what does your heap look like under that load?
A customer requests redelivery of last Tuesday's events. Where do those rows enter your structure, and what keeps them from reordering live traffic?
The process restarts. How much state do you rebuild, and what stops every subscription from being attempted in the same second?

Migrate a live partitioned event table without blocking ingest

Hard · online migration · ddl locks · expand and contract · partitioning

usage_event is range-partitioned daily on ingested_at, holds roughly 250M rows per day across 400 live partitions, and is written at 10-40k rows/second. Two changes are required: quantity must move from double precision to numeric(20,6), and a new environment column must become NOT NULL with a default of 'production'. Ingest cannot stop. Give the ordered plan, naming for each step the lock it takes, what that lock blocks, and roughly how long it is held. Identify the one step that cannot be rolled back cleanly once traffic depends on it.

Approach

Classify the two changes before planning anything. Adding a column with a non-volatile default has been metadata-only since PostgreSQL 11, so it is cheap. Changing double precision to numeric is not binary-coercible, so alter column ... type rewrites every partition under ACCESS EXCLUSIVE and rebuilds its indexes; on this volume that is hours of blocked ingest and is simply not an option, which is why the plan is expand-and-contract rather than one statement.
Expand: add quantity_numeric numeric(20,6) and environment with its default on the parent. Both are catalogue-only but both take a brief ACCESS EXCLUSIVE that cascades to partitions, so run each with lock_timeout set to a second or two and retry on failure. A queued ACCESS EXCLUSIVE request blocks every reader behind it, which is how a metadata-only change turns into an outage.
Dual-write: deploy producer code that populates both columns on every insert, and leave it running before anything reads the new column. This is the step that cannot be reverted cleanly. Once readers depend on quantity_numeric, reverting the writer leaves rows with a null there, and the gap is only discoverable by re-reading the old column, which the readers have stopped doing.
Backfill older partitions in batches keyed on the primary key, oldest first, committing every few thousand rows with a pause between batches, and skipping the partition still receiving writes until it rotates. Each batch is an ordinary UPDATE taking row locks only. The cost is bloat and WAL rather than blocking, so watch dead tuples and let autovacuum keep pace instead of wrapping 400 partitions in one transaction.
Make NOT NULL cheap with the three-step form: add constraint ... check (environment is not null) not valid (brief ACCESS EXCLUSIVE, no scan), then validate constraint (SHARE UPDATE EXCLUSIVE, scans while reads and writes continue), then set not null, which from PostgreSQL 12 uses the validated check and skips its own full scan. Do this per partition, then on the parent.
Switch and contract: move reads to the new column behind a flag, verify over a full period that both columns agree on freshly written rows, drop the old column (metadata-only), and only then remove the dual-write. Any index on the new column goes on with CREATE INDEX CONCURRENTLY per partition, since CIC is not supported on a partitioned parent: create the parent index with ONLY, build each child concurrently, then ALTER INDEX ... ATTACH PARTITION until the parent index becomes valid.

Worked solution (45 min)

On a scratch cluster, build 10 partitions of 2M rows each and run a writer at a few thousand inserts/second.
Run the naive type change and measure how long writes stall and how far ingest lag grows before killing it.
Run the expand step with lock_timeout = '2s' while the writer runs, and observe a clean lock timeout and retry instead of a pile-up of blocked readers.
Backfill in 5k-row batches and chart dead tuples and WAL generated per batch.
Run the not-valid, validate, set-not-null sequence and confirm from pg_stat_activity and timings that nothing held an exclusive lock through a full scan.
Add an index with CIC per partition plus ATTACH PARTITION and confirm the parent index reports valid only after the last attach.

Expected result: An ordered expand, dual-write, backfill, switch, contract plan with the lock named per step: metadata-only ADD COLUMN under a brief ACCESS EXCLUSIVE taken with lock_timeout; batched UPDATE backfill under row locks; CHECK NOT VALID, then VALIDATE under SHARE UPDATE EXCLUSIVE, then SET NOT NULL; CREATE INDEX CONCURRENTLY per partition with ATTACH PARTITION; and the dual-write-to-read switch identified as the step that cannot be reverted cleanly.

Verify it yourself

No step in the plan holds ACCESS EXCLUSIVE for longer than the configured lock_timeout.
The writer's error rate stays at zero through the rehearsal apart from the deliberate lock timeout.
After VALIDATE, SET NOT NULL completes in milliseconds on a table where the naive form scanned every row.
Freshly written rows agree on both columns for a full verification period before the old column is dropped.

Follow-up

A CREATE INDEX CONCURRENTLY fails halfway through the partition list. What state is the table in, how do you detect it, and what do you run?
The producer computes quantity itself. What happens to a request already in flight when the dual-write deploy lands, and does it matter?
Give two queries that prove the backfill is complete: one cheap enough to run every minute, one authoritative.

Paginate a tenant's delivery export without skipping rows

Easy · keyset pagination · indexing · multi-tenancy

A customer exports webhook_delivery: delivery_id (bigint identity), subscription_id, tenant_id, event_id, status, attempt_count, next_attempt_at, created_at, delivered_at, updated_at. The endpoint runs select ... where tenant_id = $1 order by created_at desc limit 100 offset $2, and customers report rows missing from exports taken while new deliveries are being inserted. Write the replacement query and the index that supports it, paging a tenant's deliveries newest first at constant cost per page. State why updated_at cannot be the cursor column.

Approach

Name the defect precisely. OFFSET is a position in a result set that is recomputed on every request, so a row inserted ahead of the window shifts everything back by one and the next page starts after a row the client never received. Nothing errors and no identifier gap appears, so the loss is silent.
Replace the position with a value predicate over a stable, unique, indexed ordering: where tenant_id = $1 and (created_at, delivery_id) < ($2, $3) order by created_at desc, delivery_id desc limit 100. The row comparison is load-bearing: created_at alone is not unique, so ties straddling a page boundary are dropped or repeated, which is the same bug in a smaller window.
Index (tenant_id, created_at, delivery_id). PostgreSQL scans a btree in either direction, so an all-DESC ORDER BY is served by an ASC index read backwards and no DESC modifiers are needed; they only matter when the ORDER BY mixes directions. Confirm the plan has no Sort node above the index scan, or the LIMIT stops being an early exit.
Price both forms: keyset is one index descent plus 100 adjacent leaf entries per page, constant regardless of depth, while OFFSET still produces and discards every skipped row, so page N costs time proportional to N times the page size and a deep page on a large table goes from milliseconds to seconds.
Rule out updated_at as the cursor from the precondition, not from taste: a cursor column must never change value for a row already paged past. updated_at moves on every delivery attempt, so a row the client already emitted re-enters a later page and is exported twice. created_at and delivery_id are immutable, which is the whole qualification.

Follow-up

The client wants a snapshot as of one instant rather than a live tail. Compare a repeatable-read transaction held open, an added created_at <= $snapshot bound, and a materialised export table.
A retention job deletes deliveries older than 90 days. What does a client mid-walk see, and does keyset pagination help at all?
The customer wants to resume an export from yesterday's last cursor. What must be true of the cursor for that to be safe?

What is your process for ensuring code quality and maintainability in large, long-lived projects?

Medium

Approach

State your assumptions explicitly before working the problem.
Say what you would check first and why it is the highest-information step.
Clarify what is being asked and what a complete answer contains.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

How do you approach debugging a system where the hardware and software interact unexpectedly?

Medium

Approach

Clarify what is being asked and what a complete answer contains.
State your assumptions explicitly before working the problem.
Work from the requirement backwards to the design.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

Explain the challenges involved in PCB layout design for high-speed signals.

Medium

Approach

Work from the requirement backwards to the design.
State your assumptions explicitly before working the problem.
Clarify what is being asked and what a complete answer contains.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

Specify webhook signature verification a customer can implement

Easy · webhooks · hmac · replay protection

The webhook-delivery service signs each payload before POSTing it to a customer endpoint. Write the signature specification a customer implements in their own language: the header format, exactly which bytes are signed, the algorithm, how replay is bounded, and how a signing secret rotates without a delivery gap. Then write the verification steps the customer performs, in order, including what they compare and what they return on failure. Constraint: most customers reach for their web framework's parsed JSON body by default. Deliverable: the spec section plus reference pseudocode.

Approach

Sign the concatenation of the timestamp and the raw body, t + "." + body, and emit a header of the form t=<unix seconds>,v1=<hex>. The timestamp has to be inside the MAC, or an attacker re-stamps a captured body and the tolerance window buys nothing.
Require the raw request bytes. A framework that parses JSON and re-serialises it changes key order, whitespace and number formatting, so the spec must tell the customer to capture the body before the parser runs and give the middleware note for each common framework.
Use HMAC-SHA256, not sha256(secret || body): SHA-256 is a Merkle-Damgard construction, so the naive form admits length extension. Require a constant-time comparison as well, since a short-circuiting byte compare leaks the expected prefix under repeated probing.
Bound replay in two layers: reject when |now - t| exceeds a stated tolerance such as 300 seconds, then deduplicate on the event identifier header. The tolerance is what makes the customer's dedup store finite rather than unbounded.
Rotate by allowing two live secrets and emitting both signatures in one header (v1=<old>,v1=<new>); the customer accepts if any candidate matches, so neither side needs an instantaneous cutover. A failed verification returns 400 and the body is not processed.

Worked solution (15 min)

Write the header grammar and one real example line with a plausible timestamp and hex digest.
Write the signed string construction explicitly as a byte concatenation, and add the sentence telling the customer where in their framework to obtain the raw body.
Write the five verification steps in order: extract t and candidates, check the tolerance, recompute the HMAC over t + '.' + raw body, compare in constant time against each candidate, then deduplicate on the event identifier.
Add the rotation paragraph: two active secrets, both signatures sent, overlap window stated in the dashboard.
State the failure response and the fact that the payload is not processed, plus what the sender does with that 400.

Expected result: A spec where the signed input is the timestamp joined to the exact raw bytes, the algorithm is HMAC-SHA256 compared in constant time, replay is bounded by a stated tolerance plus event-id deduplication, and rotation is an overlap of two accepted signatures rather than a cutover.

Verify it yourself

The timestamp is inside the signed string, not merely sent alongside it.
The spec names raw bytes and says where the customer gets them before parsing.
Rotation requires no coordinated instant on either side.
The reason for HMAC over sha256(secret || body) is stated as length extension, not as a preference.

Follow-up

A customer's verification passes locally and fails in production behind a proxy that re-encodes the response body. Where do you look first?
Why sign with a per-endpoint secret rather than the tenant's API key?

Webhook workers leak until OOM and drop in-flight deliveries

Medium · memory leak · eviction · leases

webhook-delivery workers grow from 400 MB to a 2 GB limit over about 36 hours, are OOM-killed, restart, and repeat. Each restart abandons in-flight attempts, so webhook_delivery rows sit in in_flight until their leases expire and the backlog spikes. The live set measured after a forced full collection also grows. The fleet serves tens of thousands of subscriptions, several thousand of which have been failing for weeks. Give an ordered checklist, the measurement separating retention from fragmentation, and the fix.

Approach

Separate the two failure shapes with one measurement: track resident set size against the live set after a forced full collection. A live set that climbs monotonically is retention; a flat live set under a rising RSS is fragmentation, off-heap or native allocation, or an allocator that never returns pages. The stated symptom puts this in the first category, which rules out allocator tuning as a fix.
Characterise the curve rather than the total. Growth linear in uptime implies an unbounded structure keyed by something that keeps arriving; step growth implies buffering a large object. Correlate the slope against event rate and separately against the count of distinct subscriptions seen, because those two diverge and only one of them will fit.
Diff two heap snapshots an hour apart by retained size grouped by dominant root, not by allocation count, which is dominated by short-lived objects and will point at the wrong thing.
Expect a per-subscription map with no eviction: circuit-breaker or backoff state created on first failure and never removed, so the retained set grows with endpoints that have ever failed, and the several thousand permanently dead endpoints hold theirs forever.
Fix in two places. Bound the in-memory structure with a size-capped LRU or a TTL keyed on last use, and move state that must survive a restart onto the subscription or webhook_delivery row, since the worker holding it in memory is exactly why a restart loses it.
Repair the second-order damage separately, because it will outlive the leak: workers claim by compare-and-set with leased_until, so a bounded lease returns in_flight rows to pending on a known schedule, and a graceful shutdown releases leases instead of waiting them out.

Follow-up

The backlog spike after a restart is itself a thundering herd against customer endpoints. What stops the recovery from becoming a second incident?
Suppose the live set had been flat while RSS still climbed. Name two causes and the measurement that separates them.
How would you size the LRU, and what does a miss on an evicted circuit-breaker entry cost a customer whose endpoint is down?

Suggested practice checklist

For someone who has spent the last few years shipping features and reading other people's code, and who has not solved a timed problem from a blank file in a long time. Five days rebuild the primitives and the patterns that sit on them, working from invariants rather than remembered solutions, and the last two attach that back to the rest of the loop.

Day 1 — Rebuild the primitives by implementing them

Implement a dynamic array with doubling growth and an operation counter, then change the growth rule to add a fixed sixteen slots instead, and time both for n of ten thousand, a hundred thousand and a million. The fixed-increment version resizes n/16 times at O(n) each, so its total work is quadratic; doubling is what makes append amortised constant.
Implement a hash map with separate chaining and a load-factor resize, then insert ten thousand keys engineered to land in one bucket and record what happens to lookup time, so that average-case O(1) becomes a claim with a stated precondition rather than a reflex.
For dynamic-array append and hash-map insert, write down which cost is amortised rather than worst-case, which single operation pays the whole bill, and what a system with a hard per-operation deadline would have to do instead.

Deliverable: Two working implementations plus a timing table showing the input at which each structure's advertised complexity stops holding.

Day 2 — Arrays under an invariant: two pointers, sliding window, binary search

Solve longest-subarray-with-sum-at-most-K using a sliding window, then run it on an input containing negative numbers and watch it return the wrong answer: extending the window only moves the sum monotonically when every element is non-negative, and that precondition is the whole reason the technique works.
Write the binary search that finds the first index satisfying a predicate rather than an exact value, put the loop invariant above the loop in a comment, and verify termination on the two inputs that break careless versions: the empty range, and a range where every element satisfies the predicate.
Compute the midpoint as lo + (hi - lo) / 2 and write one line on why the obvious (lo + hi) / 2 is a genuine defect in a fixed-width integer type and a non-issue in a language with arbitrary-precision integers.

Deliverable: Three solved problems, each with its invariant written above the loop, plus one recorded input on which the sliding window is provably wrong.

Day 3 — Sorting, heaps, and the greedy argument that has to be proved

Solve one top-k problem three ways, by full sort, by a size-k heap, and by quickselect, then write the values of n and k at which each becomes the right choice, along with quickselect's quadratic worst case and why a randomised pivot makes that unlikely rather than impossible.
Implement bottom-up heapify and count sift-down steps to confirm it does linear work rather than n log n, because most nodes sit near the bottom of the tree and therefore move only a short distance.
Take interval scheduling by earliest finishing time and write the exchange argument out in full: given any optimal schedule, swapping in the earliest-finishing interval keeps it feasible and no smaller. Then construct the weighted variant where that same greedy fails and name what has to replace it.

Deliverable: A three-way top-k comparison with measured crossover points, one written exchange argument, and one counterexample to a greedy rule that looks almost identical.

Day 4 — Recursion, memoisation, and the step to a table

Take one problem with overlapping subproblems, such as edit distance or coin change, instrument the plain recursion with a call counter to show the blow-up, then add memoisation and re-count.
Convert the memoised version to a bottom-up table and state the two properties you relied on: each subproblem's result depends only on its arguments, and the dependencies form a DAG you can enumerate in order.
Rewrite one deep recursion with an explicit stack, then find the input length at which the original hits the interpreter's frame limit, which defaults to about a thousand frames in CPython, so you know when the rewrite is required rather than decorative.

Deliverable: One problem in three forms, naive, memoised and tabulated, with call counts for each and the input length at which recursion depth becomes the binding constraint.

Day 5 — Graphs, where most of the work is choosing the traversal

Implement BFS and DFS over one adjacency list, then answer for each which finds a shortest path in an unweighted graph and which you would use to detect a cycle in a directed graph, including why the in-progress versus finished distinction matters for the second.
Implement topological sort by in-degree, feed it a graph containing a cycle, and confirm the failure signature is that fewer than V nodes come out rather than an exception, then note that the order it produces is one of several valid ones.
Run a shortest-path search on a graph with a single negative edge weight and show the wrong answer, then write the precondition Dijkstra actually needs, non-negative weights, because it finalises a node's distance the first time that node is popped, and name the algorithm you would switch to and its own limit.

Deliverable: A small graph library with BFS, DFS and topological sort, plus two inputs that produce documented wrong answers under the wrong algorithm choice.

Day 6 — One day for everything that is not an algorithm

Sketch one system only to the depth a coding-heavy loop tends to reach: the endpoints, what the service stores, and the single query pattern that decides the schema. Stop at twenty-five minutes.
Prepare the project answer for an interviewer who codes, which means rehearsing the two levels they push to: the specific thing you built, and why you chose that approach over the alternative they will name. Open with a number and be ready to say what it excludes.
Prepare the answer to what you would do differently, choosing a real technical mistake with a specific fix rather than a complaint about process or staffing.

Deliverable: One design sketch at endpoint-and-schema depth, plus a project answer rehearsed to two levels of follow-up.

Day 7 — Solve out loud, under time

Do three timed problems at twenty-five minutes each in a plain editor with no autocomplete and no execution until the end, then tally separately the failures that were syntax and the ones that were approach, because those two numbers call for different fixes.
Narrate one solution from the first sentence, stating the approach and its complexity before writing any code, and rehearse the sentence you will use when you realise mid-solution that the approach is wrong.
Re-solve from blank the two problems you were slowest on this week and compare the times against the day they first appeared.

Deliverable: A recording of one fully narrated solution and a tally that separates syntax failures from approach failures.

Bounding a vague ticket before writing code

When the requirements were thin, the interesting part is how you fenced the problem off: the assumption you wrote down, who you got to confirm it, the narrow version you shipped first so the rest stayed cheap to change. Guessing and being right is luck. Guessing in writing, where someone could correct you, is method.

Describe a situation where you had to advocate for a technical architectural change against resistance.

Medium · behavioural and engineering judgement

Approach

Pick a story where you made the decision, not one where you watched it.
Give the blast radius: what could have broken, and what you measured.
State the situation in two sentences and spend the rest on the reasoning.

Follow-up

How did you know your change caused the improvement?
What did you decide not to do, and why?

Tell me about a time you had to resolve a critical system failure under a tight deadline.

Medium · behavioural and engineering judgement

Approach

Name the disagreement and how you resolved it with evidence.
State the situation in two sentences and spend the rest on the reasoning.
Pick a story where you made the decision, not one where you watched it.

Follow-up

What did you decide not to do, and why?
How did you know your change caused the improvement?

How do you stay current with evolving technology standards in the HVAC or industrial sectors?

Medium · behavioural and engineering judgement

Approach

State the situation in two sentences and spend the rest on the reasoning.
Give the blast radius: what could have broken, and what you measured.
Pick a story where you made the decision, not one where you watched it.

Follow-up

What would you do differently if you ran that again?
How did you know your change caused the improvement?