Brown & Brown UK Software Engineer Interview Questions & Guide 2026

The 60-second brief

The Software Engineer role at Brown & Brown UK is a critical function dedicated to building and maintaining the robust digital infrastructure that supports the firm’s operations. As an integral part of the technology team, you will be responsible for developing scalable solutions, ensuring the integrity of internal systems, and contributing to the technical evolution of the organization. Your work directly impacts how internal stakeholders interact with data and manage business processes.

Scope in the operational half of the job when the seat carries on-call. Rollout, rollback and what you would put on a dashboard belong inside a design answer rather than after it, and an answer that never reaches them reads as someone who has built systems but not run them.

Focus areas

• Bound every outbound call with a timeout
• Detect concurrent edits instead of losing writes
• Paginate large result sets with keyset cursors

Overview

This position demands a blend of technical proficiency and a collaborative mindset. You will often find yourself working within a team-oriented environment where your ability to communicate complex technical concepts to non-technical partners is just as important as your coding ability. The role offers the opportunity to work on meaningful projects that bridge the gap between traditional insurance operations and modern software engineering practices.

The Brown & Brown UK interview process

Brown & Brown UK candidates report 2 rounds · ≈ 2-4 weeks. The stages below are what candidates describe, not a published process.

Phone Screening

The title covers product work, platform work, infrastructure, mobile and frontend, and those are different jobs with different loops behind them. A screening call is the cheapest place to find out which one the seat is, and asking reads as experienced rather than fussy. The questions that separate them: what the team is on call for, what the last three projects were, and whether any round happens inside an existing repository instead of a blank file. Then say which of that you have done and which you have not. Claiming the whole posting is the fastest way to be found out one round later.

What to demonstrate

• Whether you can locate your experience inside one flavour of the role honestly instead of claiming the entire requirements list
• Whether you name what you have not done, which an experienced screener reads as a level signal and can plan the loop around
• Whether what you want next matches what the seat is: someone who wants greenfield work landing on a team that mostly operates an existing system is a hire that leaves within the year

How to prepare

• Mark every line of the posting as done, adjacent or new, and write one sentence for each adjacent line naming the closest thing you actually built
• Split your last two years into rough percentages across feature work, operating and debugging live systems, and design or review, so a question about scope gets numbers rather than adjectives
• Bring three questions that discriminate between seats: what the team is paged for, how much of the work is changing existing code versus standing up something new, and what shipped in the last quarter

Technical Panel Interview

Coding rounds mostly set a floor. They decide whether you clear the bar, not where you land on the ladder. Level tends to come out of the design discussion and the ownership stories, so the question worth auditing beforehand is whether the scope you describe matches the scope of the job. Work that stops at your own service, or a story whose hard part was writing the code rather than getting several people to agree on an interface, reads a level below where you think you are interviewing, and that gap is usually resolved downwards.

What to demonstrate

• Whether the largest thing you describe owning ran end to end — the decision, the migration path, the rollout, and what you did when it went wrong — or stopped at the change you merged
• Whether design answers include what you would not build, what you would defer, and what you would measure before committing, rather than only what the boxes are
• Whether a disagreement in a story was settled with something checkable — a benchmark, a prototype, a written proposal — instead of by seniority or by waiting it out
• Whether you can say which calls you made alone and which you escalated, and why the line sat where it did

How to prepare

• Write your largest piece of owned work as a timeline of decisions — who decided what, when, and what you did when the plan broke — then delete every sentence whose subject is "we" and see how much survives
• Take one system you know well and drill the migration answer: how old and new paths run side by side under live traffic, how you compare their outputs, what the rollback is once writes are going to both, and which step you would not automate
• Map each line of the ladder in the job posting to a specific thing you have done, find the line you cannot support, and prepare the closest evidence you have plus an honest account of the gap

Where candidates lose points

Letting a slow dependency consume unbounded concurrency

The failure that takes a service down is usually not an error but a delay. A dependency answering in thirty seconds instead of fifty milliseconds holds each request's worker or connection six hundred times longer, and since required concurrency is arrival rate times latency, a fleet sized for sixty in-flight requests now needs thirty-six thousand to sustain the same rate - so it queues, and requests whose clients have already abandoned them still occupy resources. Retries make it precisely worse: a policy of three attempts triples the load on a dependency at the exact moment it is least able to serve, which is how one slow dependency becomes an outage of everything sharing that pool. Containment is four specific things - a timeout on every outbound call shorter than the caller's remaining budget, a bounded pool per dependency so one cannot starve the others, backoff with full jitter rather than a fixed delay so retries do not resynchronise, and a circuit that stops sending once the failure rate makes an attempt pointless.

Shipping a migration and the code that depends on it as a single change

During any rolling deploy, and for as long as a rollback remains possible, old and new code execute against the same schema at the same time. A migration that drops or renames a column breaks every instance that has not restarted yet, and code that requires a column the migration has not applied breaks every instance that restarted early. The discipline is expand then contract: add the new column nullable, write both shapes, backfill in batches, move reads across once the backfill is verified, and only then stop writing the old shape and drop it - four deploys, usually spread over days. It feels disproportionate until the first rollback, at which point it is the only reason the previous version still runs.

Arguing past a hint

When the interviewer asks what happens for a particular input or floats a different data structure, stop and take it seriously; it is almost always a correction rather than idle curiosity. Talking over it converts a recoverable wrong turn into a data point about how you handle review.

Quoting amortised or average cost as if it were a worst-case guarantee

Appending to a dynamic array is amortised O(1), but the append that triggers a resize copies every element, and hash lookup is constant only while the hash spreads the actual keys. Say which guarantee you are offering when the caller cares about the latency of one call rather than the total over many.

Questions & practice

Find overlapping job attempts and peak concurrency from lease records

Medium · sweep line · intervals · leases

A day of job_run history yields about 50,000,000 attempt records: (job_run_id, job_type, attempt, started_at, finished_at which is NULL when the worker died, lease_expires_at). Leases expire on a clock, so a job that outran its lease ran twice. Produce (a) every job_run_id whose attempts overlapped in wall-clock time and (b) the peak number of simultaneously running attempts per job_type with the minute it occurred. Target O(n log n). State how you treat a NULL finished_at and what clock skew does to your answer.

Approach

1. Define the interval before sorting anything: an attempt occupies [started_at, COALESCE(finished_at, lease_expires_at)). finished_at is observed and lease_expires_at is only a promise, so every attempt without a finish contributes an estimate and the whole result is a lower bound on overlap rather than an exact count.
2. For peak concurrency, sweep: emit 2n endpoints, sort by (timestamp, kind) with ends ordered before starts at equal timestamps, then walk the sequence maintaining a counter per job_type and record each type's maximum with its timestamp. O(n log n) dominated by the sort, O(n) space, or O(1) extra if the sort is external and the walk streams.
3. For overlap detection, do not compare attempts pairwise. A single global sort by (job_run_id, started_at) gives both the grouping and the order; within a group, keep the maximum end seen so far and report an overlap exactly when the next start is less than that running maximum, which is one linear pass after the sort.
4. Half-open intervals matter and are easy to get wrong: with closed intervals an attempt ending at the same millisecond another begins reads as concurrency two, and across 50,000,000 records that artefact swamps the real signal.
5. State the clock caveat: started_at and finished_at are written by different workers, so under skew of a few hundred milliseconds an apparent overlap shorter than that bound is not evidence. Filter reported overlaps by a minimum duration, or prefer timestamps written by whichever component heartbeats the lease.
6. Scale the sort rather than assuming it fits: the sweep emits two endpoints per attempt, so 50,000,000 records become 100,000,000 endpoints, and at roughly 24 bytes each, an 8-byte timestamp plus a 4-byte job_type plus a kind flag padded to alignment, that is about 2.4 GB of sort keys before any scratch space. Either push the ordering into the database behind an index on (job_type, started_at) or run an external merge sort in chunks; the overlap pass sorts n records rather than 2n, so it is the cheaper of the two.

Follow-up

• A handler is not idempotent and you have found 400 overlapping jobs. Which of them actually caused damage, and what would you query to find out?
• Peak concurrency for one job_type is 4 against a configured cap of 4. Is the cap working, or is the data hiding attempts that never started?
• How would you compute both answers incrementally as records arrive rather than in a daily batch?

Diff a projection against the primary without per-row point reads

Hard · reconciliation · range hashing · throttling

The listing projection has drifted and some rows show a stale version. The primary holds 40,000,000 resource rows across 12,000 tenants while serving 1,200 writes and 14,000 reads per second. The obvious repair, reading each resource row and comparing its version against the projection, is correct and would eventually finish. Explain precisely why it is unacceptable here, then give a diff that finds the differing rows, state its complexity, and make it safe to run against a live primary. Replication lag is usually under 100 ms and is not bounded.

Approach

1. Quantify the naive cost rather than calling it slow: 40,000,000 point reads at even 0.5 ms each is over five hours serialised, and the only lever is concurrency, which is exactly what you cannot spend. The primary's pool is sized for the write path, and 40,000,000 random reads evict the buffer cache that sustains the 85 percent cache hit rate, so the audit degrades the system it is auditing.
2. Replace random access with one ordered pass per side. Both sides can be read in (tenant_id, resource_id) order, which is a sequential scan on each and a merge join in O(n) time and O(1) memory. For a dense diff that is the whole answer, and it reads the primary once instead of 40,000,000 times.
3. For the expected sparse case, compare range hashes instead of rows: partition the key space, compute per range an order-independent aggregate over hash(resource_id, version), compare aggregates, and descend only into ranges that differ. With d differing rows and branching factor B, at most d ranges mismatch per level, so the drill-down examines O(d log_B(n/d)) ranges and reads full rows only in mismatching leaves.
4. Aggregate with a sum modulo 2^64 or a multiset hash, never XOR. XOR is order-independent but self-cancelling, so two rows wrong in the same way, or a row duplicated on one side, leave the range aggregate matching and the range is declared clean.
5. Pin the comparison to a point in time or it reports lag as drift: consider only rows whose updated_at is older than now minus a lag margin, and re-check each candidate mismatch individually before repairing. At 1,200 writes per second a diff without this reports thousands of false positives, and an unattended repairer would then overwrite live rows with stale values.
6. Make the run resumable and throttled: batch by range key, persist the last completed range, and watch a signal such as replica lag or primary CPU, pausing rather than pressing on. A reconciliation that cannot be stopped and resumed gets killed halfway and restarted from zero, which is how a repair becomes an incident.

Follow-up

• The diff reports 900 stale rows. How do you decide between patching those rows and rebuilding the projection from resource_revision?
• Same job, but the projection lives in a search index that cannot be scanned in key order. What changes?
• How would you run this continuously at low cost instead of only as incident response?

Identify the heaviest tenants in a five-minute window under memory pressure

Medium · top-k · heavy hitters · streaming

The edge service handles about 3,000 requests per second across roughly 50,000 tenants, peaking near 9,000. Expose the 50 heaviest tenants by request count over the trailing five minutes so limits can be tightened before one tenant's backfill starves the fleet. You may not retain five minutes of raw records. Give the exact solution and its memory, then the bounded-memory approximation with its error stated as a formula, and say which you would ship and at what tenant cardinality that choice changes.

Approach

1. Do the exact version first, because it is affordable at this cardinality: a ring of 300 one-second counters per tenant, advanced lazily, is 1,200 bytes of counters per tenant and roughly 60 to 90 MB for 50,000 tenants with overhead. Carry a running total and subtract the bucket you overwrite so a window read is O(1) rather than 300 adds.
2. Extract the top 50 with a size-k min-heap over the tenant sums: O(d log k) for d tenants, against O(d log d) to sort them all. Maintaining the heap continuously instead of on query requires a tenant-to-heap-index map, because incrementing a count already inside the heap means sifting from a known position, and without that map you rebuild the heap on every request.
3. State the approximation precisely rather than gesturing at sketches. Misra-Gries with m counters retains every item whose true count exceeds N/(m+1), and each retained count underestimates the truth by at most N/(m+1). With m = 1,000 and N = 900,000 requests in the window the error is roughly 900 requests, which is fine for spotting a tenant sending 50,000 and useless for ranking two tenants 200 apart.
4. Say what breaks when the window slides: Misra-Gries and Space-Saving are insert-only and cannot be decremented as records age out. The workable construction is one summary per sub-window, say ten seconds, with 30 summaries merged at query time, and the merged error is the sum of the per-summary errors, so the bound degrades linearly in the number of sub-windows.
5. Choose and defend it: at 50,000 tenants the exact rings cost under 100 MB in a process that already holds more, so ship exact. Keep the sketch for the case that actually motivates it, a per-principal or per-IP key where cardinality runs to millions and is not bounded by anything you control.
6. Raise the fleet problem before it is asked: each of 20 to 40 instances sees only its share, and the top 50 of one shard is not the top 50 of the fleet. Either aggregate counts centrally or accept that a per-instance threshold multiplied by instance count is the limit you are really enforcing.

Worked solution (25 min)

1. Size the exact structure: 300 one-second counters per tenant across 50,000 tenants, plus the running-total trick that makes a window read O(1).
2. Write the top-k extraction with a size-50 min-heap and compare its complexity against sorting all 50,000 sums.
3. Substitute N = 900,000 and m = 1,000 into N/(m+1) and state in requests what the sketch can and cannot distinguish.
4. Write the sub-window merge for the sliding case and state the resulting bound for 30 merged summaries.

Expected result: An exact per-tenant ring of 300 one-second counters at roughly 60 to 90 MB for 50,000 tenants with O(1) window reads, top-50 extraction by a size-k min-heap in O(d log k), a Misra-Gries bound of N/(m+1) with the numbers substituted, the sub-window merge needed to slide it, and a decision to ship exact at this cardinality with the sketch reserved for unbounded keys.

Verify it yourself

• The exact window sum for one tenant equals a replay of its raw records over the same five minutes.
• The heap result matches a full sort of the tenant sums on a sample.
• The sketch's count for a known heavy tenant is at most the true count and no less than the true count minus N/(m+1).

Follow-up

• The heaviest tenant is heavy because of one export job rather than user traffic. Should the limiter treat those as the same tenant?
• Two tenants sit tied at the boundary of the top 50. Does your answer flap, and does the flapping matter?
• You switch to per-principal keys and cardinality goes to 10 million. Walk through what changes.

Stop tag and share joins from fanning out a page

Medium · join fan-out · semi-joins · many-to-many

resource_tag is (resource_id, tag_id) with PK (resource_id, tag_id); resource_share is (resource_id, shared_with_user_id, permission). The tagged-and-shared listing inner-joins resource to both, filters tenant_id, tag_id = ANY($2) and shared_with_user_id = $3, orders by updated_at DESC and takes 50. Pages come back with fewer than 50 distinct resources and the total in the header is far too high. Explain the row multiplication, rewrite both the page query and the count query so each is correct, and name the index each one needs. PostgreSQL 16.

Approach

1. Do the arithmetic against the predicates that are actually there. An inner join emits one row per matching child row, and both joins are filtered: tag_id = ANY($2) admits only the requested tags, shared_with_user_id = $3 admits one user's share rows. So a resource holding three of the requested tags and shared with $3 once yields three rows, not one — the multiplier is its count of matching tags times its share rows for that single user, and that second factor is 1 unless the table admits duplicate (resource_id, shared_with_user_id) pairs. LIMIT 50 then limits rows rather than resources, and COUNT(*) counts pairs — the header is the product, not the population.
2. Reject DISTINCT as the fix. It deduplicates after the product has been built, so the planner must materialise and sort the fanned-out set before the LIMIT can apply, and it leaves any SUM or AVG in the same select list wrong.
3. Rewrite both filters as semi-joins, keeping resource as the only row source: AND EXISTS (SELECT 1 FROM resource_tag rt WHERE rt.resource_id = r.resource_id AND rt.tag_id = ANY($2)) and the same shape against resource_share. A semi-join stops at the first match per resource and preserves the driving index order, so ORDER BY updated_at DESC, resource_id DESC LIMIT 50 still stops after 50 rows.
4. Count with the same predicates and no join at all: SELECT count(*) FROM resource r WHERE r.tenant_id = $1 AND r.status = 'active' AND EXISTS (...) AND EXISTS (...). Nothing multiplies a resource, so the number is the population.
5. Attach the tags for display after the page has been cut — LEFT JOIN LATERAL (SELECT array_agg(rt.tag_id) FROM resource_tag rt WHERE rt.resource_id = p.resource_id) ON TRUE over the 50 returned rows. Aggregate over the page, never over the tenant.
6. Index both directions and say which query each serves: PK (resource_id, tag_id) serves the lateral lookup, (tag_id, resource_id) serves the EXISTS probe by tag, and resource_share needs (shared_with_user_id, resource_id) for the same reason. An index covering one direction only leaves the other as a scan.

Follow-up

• The filter changes from 'any of these tags' to 'all of these tags'. Rewrite it and state what it costs relative to the ANY form.
• A resource can be shared with the same user twice under different permissions. Does your count change, and should it?
• Where does the correct total come from when the tenant holds 4M resources and the header must not cost 200 ms?

Keep soft-deleted accounts from blocking re-registration

Easy · soft delete · unique constraints · engine differences

app_user holds user_id, tenant_id, email CITEXT, password_hash (NULL for SSO principals), email_verified_at, auth_version, status ('invited','active','suspended','deactivated'), created_at, updated_at, deleted_at. Two live accounts for one address inside a tenant must be impossible, but an address freed by a soft delete must be reusable, and the same tenant may delete and re-register it repeatedly. Write the uniqueness DDL for PostgreSQL 16, then the equivalent for MySQL 8 where partial indexes do not exist, and say what each permits once three deleted rows already hold that address.

Approach

1. Start from what is actually unique: not (tenant_id, email), but (tenant_id, email) among live rows. PostgreSQL says that directly — CREATE UNIQUE INDEX app_user_live_email ON app_user (tenant_id, email) WHERE deleted_at IS NULL. A full constraint over the same two columns burns the address permanently the first time someone deletes an account.
2. Keep case-insensitivity in the type or the index, never in the application: CITEXT as given, or UNIQUE (tenant_id, lower(email)) as an expression index where the extension is unavailable. A case-sensitive unique column is exactly how two accounts for one human appear.
3. For MySQL 8 the predicate has to move inside the key: add a discriminator column that is a constant 0 while the row is live and is set to user_id on delete, with UNIQUE (tenant_id, email, deleted_marker). Live rows share the constant and still collide; deleted rows differ from each other and stop colliding.
4. State the NULL variant and its dependency: leaving the marker NULL for deleted rows also works, because a unique index treats NULLs as distinct — true in MySQL, and true in PostgreSQL only under the default NULLS DISTINCT, which PostgreSQL 15 lets you reverse. Check the polarity against the three existing deleted rows: constant-on-live is what preserves the collision you want, and reversing it silently admits duplicate live accounts.
5. Say what a soft delete must do besides setting deleted_at: increment auth_version so existing tokens stop validating, leave resource.owner_user_id and resource_revision.actor_user_id intact, and accept that the address is retained — erasure is a different requirement answered by scrubbing the column, not by a DELETE that would break those references.

Worked solution (20 min)

1. Create the PostgreSQL partial unique index, insert a live row, soft delete it, and insert the same address again.
2. Repeat the delete-and-reinsert cycle three times and confirm three deleted rows coexist with exactly one live row.
3. Write the MySQL form with the discriminator, then deliberately reverse the polarity so live rows carry NULL, and show two live duplicates commit.
4. Attempt a second live insert on both engines and map the resulting 23505 / ER_DUP_ENTRY to the 409 the handler should return.

Expected result: PostgreSQL rejects only the second live row and admits unlimited deleted ones. MySQL behaves identically with UNIQUE (tenant_id, email, deleted_marker) where live = 0; with the polarity reversed, two live rows commit and nothing afterwards can tell them apart.

Verify it yourself

• Group live rows by (tenant_id, lower(email)) after a randomised insert/delete run — no group exceeds one.
• Inserting 'User@x.test' after 'user@x.test' is rejected; if it is accepted, the case handling is in application code rather than in the index.
• EXPLAIN a login lookup and confirm the partial index is chosen — it is only usable by queries that carry the deleted_at IS NULL predicate, so a query without it falls back to a scan.

Follow-up

• A deleted account re-registers with the same address the next day. Do the old resource rows follow the new user_id, and how does the API keep the two principals apart?
• How do you honour an erasure request while resource_revision.actor_user_id still references this table?
• What changes if a user may hold membership in two tenants?

How have you utilized specific tools or frameworks in your past projects to solve complex problems?

Medium

Approach

1. Clarify what is being asked and what a complete answer contains.
2. Say what you would check first and why it is the highest-information step.
3. State your assumptions explicitly before working the problem.

Follow-up

• What assumption would you test first?
• How would you know your answer was wrong?

Can you describe your understanding and application of OOP (Object-Oriented Programming) principles?

Medium

Approach

1. Say what you would check first and why it is the highest-information step.
2. Clarify what is being asked and what a complete answer contains.
3. Work from the requirement backwards to the design.

Follow-up

• How would you know your answer was wrong?
• What assumption would you test first?

Keep one unresponsive destination from stalling all webhook delivery

Medium · fan-out · circuit breaker · timeouts · bulkheads

Egress delivery sends about 1.5k webhooks/second to 40k destinations, with a per-destination concurrency cap of 4 and a 10-second connect-plus-read timeout. One destination begins accepting connections and never responding; within the hour 150 destinations behave the same way. Design the delivery path so unrelated destinations are unaffected: the pool structure, the timeouts, the retry policy, the per-destination circuit, and what is recorded so a retry is not a second effect at the receiver. State how many in-flight slots the degraded destinations hold and why that number decides the design.

Approach

1. Start with the number, and with the law that produces it. In-flight work is arrival rate times time in service, so 1.5k/second against a healthy 200 ms response needs about 300 concurrent slots. Per destination the same product applies, ceilinged by the concurrency cap: at the fleet average of 0.0375 deliveries/second per destination (1.5k spread over 40k) a 10-second timeout is 0.375 slots. A destination that has queued retries behind it is a different regime - every slot refills the instant an attempt expires, so it sits pinned at its cap of 4 - and 150 of those hold 600 slots, more than a pool sized for healthy traffic, entirely consumed by endpoints that will never answer. The per-destination cap bounds one endpoint and says nothing about the aggregate, which is exactly why it alone is not containment.
2. Contain with bulkheads and an admission bound rather than a larger pool. Cap total in-flight per pool and shard destinations across pools by a hash of destination id, so a correlated group - one provider, one region - cannot exceed its pool's share. A delivery refused admission and re-queued with backoff is strictly better than one holding a slot on behalf of a receiver that is not listening.
3. Treat the timeout as two timeouts, and be exact about what shortening one buys. Connect and read are separate failures and both must be shorter than the budget of whatever is waiting. Occupancy is min(cap, arrival rate x timeout), so dropping the read ceiling from 10 seconds to 3 cuts a merely slow destination's occupancy proportionally, 0.375 slots to 0.11 at the fleet average. It does not cut the 4 slots held by one of the 150: a destination with a retry backlog arrives far above cap/timeout - 0.4/second at a 10-second timeout, 1.33/second at 3 - so it stays pinned at the cap either way and only the slot-seconds per attempt fall. What that does buy is detection rate: 3.3x more failures observed per second on the same four slots, which is how fast the circuit reaches its threshold. Pick the value from the measured latency distribution of successful deliveries, with their high percentile as the floor, not from a round number.
4. Add a circuit per destination, counting a timeout as a failure. Once open, fail fast without taking a slot - that is the whole point, converting 4 held slots into zero. Half-open on a schedule with exactly one probe and close only if the probe succeeds, so a permanently dead endpoint costs one request per interval instead of a growing retry queue.
5. Make retries safe and non-synchronising. Back off with full jitter, sleeping a random value in [0, min(cap, base x 2^attempt)], because a fixed delay re-synchronises every failed delivery to one destination into a simultaneous burst. Delivery is at-least-once, so the payload carries the event id under the signature and the receiver deduplicates on it; record the attempt against (destination, event id) rather than a bare success flag, so a lost response does not become a second business effect on the other side.

Worked solution (25 min)

1. Compute healthy in-flight from rate times latency, then slots held by 150 destinations at the cap and the full timeout, and compare both against one pool size.
2. Write the pool sharding rule and the admission bound, and state what a refused delivery does next.
3. Pick connect and read timeouts from the success-latency distribution, then compute min(cap, arrival rate x timeout) for an average destination and for one with a retry backlog, and say which of the two the shorter timeout actually moves.
4. Write the circuit's state machine with its open threshold, probe interval and close condition, and the backoff formula with full jitter.

Expected result: Destinations sharded across bounded pools with a total in-flight cap per pool, separate connect and read timeouts chosen from the success-latency distribution, a per-destination circuit that fails fast while open and probes once per interval, and full-jitter backoff on retry. A shorter read timeout lowers occupancy only for destinations arriving below cap/timeout; a dead destination with a retry backlog stays pinned at its cap of 4 whatever the timeout, and the circuit opening is what takes it to zero. Deliveries carry a signed event id the receiver deduplicates on, and attempts are recorded per (destination, event id). Degraded destinations hold at most their pool's share rather than 600 slots of a shared pool.

Verify it yourself

• Slots held by degraded destinations are bounded by the pool shard, not by how many destinations degrade.
• An open circuit reduces slots held by that destination to zero between probes.
• Lowering the read timeout does not reduce successful deliveries, verified against the measured success-latency distribution, and does not by itself reduce the slots a backlogged dead destination holds.
• A redelivered event is discarded by the receiver on its event id rather than applied twice.

Follow-up

• The destination is not dead - it answers in 9.5 seconds with a 200. Does a failure-rate circuit open? Should anything shed that traffic, and on what signal?
• One destination requires deliveries in order. What does a per-destination concurrency of 4 do to that guarantee, and what would you change to offer it?
• A destination has been parked six hours with 900k undelivered events. What does resuming look like, and is delivering the whole backlog the right call?

Edge instances grow 400 MB per hour until the nightly restart

Hard · memory leak · heap analysis · metric cardinality · gc

Edge API instances start at 700 MB resident and grow about 400 MB/hour; a nightly rolling restart has hidden it for weeks. Growth continues unchanged when request rate halves overnight, p99 degrades in the last hours before an instance is recycled, and heap used immediately after a forced full GC rises monotonically. The service holds no product state. Name the discriminating measurement that separates the plausible causes, give the most likely cause, and give the fix and how you would verify it.

Approach

1. Separate resident memory from live heap first, because they fail differently. Resident size can grow from fragmentation, native buffers or thread stacks while the heap is flat; heap used after a full GC rising monotonically is the measurement that says objects are reachable and not being released. You already have it, so this is retention, not fragmentation, and that closes off half the candidate list.
2. Use the rate's independence from traffic as the discriminator. Growth that continues at half the request rate rules out per-request objects that are merely slow to collect and points at a structure that grows with distinct values observed rather than with call volume. Write the candidates that have that property: a metrics registry keyed on a high-cardinality label, an unevicted cache, an interner, a per-key lock map.
3. Take two heap snapshots an hour apart and diff by retained size, reading the dominator tree, not by allocation count or instance count. Expect one root holding a map with millions of entries, then follow the reference chain to the code that inserts and never removes. Allocation profilers point at churn, which is the wrong signal here.
4. The candidate that fits this service is an observability label carrying an identifier, such as a request path recorded before templating so that /v1/resources/48213 becomes its own metric series. That grows with distinct ids seen, is independent of rate, and explains the late p99 degradation, since GC cost rises with the size of the live set.
5. Fix by bounding cardinality at the source: template the path to /v1/resources/{id} before it becomes a label, move tenant id from a label to a log field or an exemplar, and cap the registry with a bounded map that evicts. Add a cardinality ceiling that fails loudly in a lower environment rather than growing quietly in production.
6. Verify with a soak rather than a restart. Hold one instance out of the nightly recycle for 48 hours with the fix and compare post-GC heap and series count against an unfixed control taking the same traffic.

Follow-up

• Post-GC heap is now flat but resident size still creeps. What are you looking at, and does it matter?
• How would you have detected this before an OOM, given the nightly restart masked the trend?
• That label is what makes one dashboard useful. How do you keep the dashboard and lose the leak?

Suggested practice checklist

For someone fluent in a dynamic language who has shipped real work but has never had to say what the runtime is doing underneath. The week is built on measuring and deliberately breaking things, because the questions that expose this background are the ones where the interviewer asks why a second time.

Day 1 — Measure before reasoning

• Take a slow piece of your own code, write down in advance where you believe the time goes, then profile it and record how wrong the guess was. The cost is usually an allocation you did not notice or an accidental quadratic membership test.
• Replace one list membership test inside a loop with a set and measure at a thousand, ten thousand and a hundred thousand elements, confirming the shape of the curve rather than only that it got faster.
• Write down the three quantities you can now measure instead of assert: wall time, peak memory, and call count for the function you suspected.

Deliverable: A before-and-after profile of real code plus a written note on the size of the gap between the guess and the measurement.

Day 2 — References, copies, and the bugs they produce

• Write the function with a mutable default argument, call it three times, and explain the accumulating result: the default is evaluated once when the function is defined, so every call shares one object.
• Build a nested structure, take a shallow copy, mutate an inner element, and show that both views changed, because a shallow copy duplicates the container and not the elements. Then fix it with a deep copy and state the cost you just accepted.
• Write two functions, one mutating its argument in place and one rebinding the local name, and predict the caller's view of each before running it. That single distinction produces most of the bugs that pass their tests.

Deliverable: Three small programs whose output you predicted correctly before running, each with a one-line statement of the rule underneath.

Day 3 — Types, once, in a language that checks them

• Port one module you have already written, roughly a hundred lines, into a statically typed language, and record every place the compiler demanded an answer your original had left implicit: a value that can be absent, a numeric width, a case never handled.
• Write the same signature in both languages and state what the static one guarantees before the program runs and what it does not, since it will not save you from a wrong algorithm or an index out of range.
• Write the difference between an interface satisfied by declaration and one satisfied structurally, with one case each where the other approach would miss the mistake.

Deliverable: One module in two languages plus a list of the questions the type checker forced you to answer.

Day 4 — Concurrency, starting with what actually runs at the same time

• Run the same CPU-bound function across four threads and four processes and measure both. Under the default CPython build the threaded version will not speed up, because only one thread executes bytecode at a time; the process version will. Check which build you are on first, since free-threaded builds remove that lock and change the result.
• Then run a blocking I/O workload across four threads and measure it speeding up, because the interpreter releases that lock around blocking calls, which is why treating threads as useless is wrong as a general claim.
• Build the lost update: two threads each incrementing a shared counter a hundred thousand times, and show a final value below the expected sum, because an increment is a load, an add and a store and the thread can be suspended between them. Fix it with a lock and then measure what the lock costs.

Deliverable: Three measurements, threads against processes on CPU work, threads on I/O work, and a demonstrated lost update, each with the mechanism written underneath.

Day 5 — Debugging as a procedure rather than an instinct

• Work one real failure as a bisection: find a revision or an input size where it is good and one where it is bad, halve repeatedly, and state the two assumptions bisection needs, that the property changes exactly once across the range and that the test is reliable.
• Minimise one failing input to the smallest version that still fails, and record how many rounds it took.
• Keep a hypothesis log for one bug in three columns, what I believe, what would disprove it, what I observed, and stop yourself the first time you are about to change two things at once.

Deliverable: One bug worked to root cause with a written hypothesis log and a minimised reproducing input.

Day 6 — Tests that catch the bug you are about to write

• Implement an LRU cache with a capacity bound, then write the three test cases that would catch an off-by-one in eviction: insert exactly capacity items and assert nothing was evicted, insert one more and assert the least recently used key is the one gone, and read an old key just before that insert so the eviction victim changes.
• Add a property test comparing your implementation against a deliberately slow reference, an ordered list scanned linearly, over a few thousand random operation sequences, because a slow reference finds the cases you would not have thought to write.
• Write one numeric test that fails under exact equality and passes with a tolerance, and state why the tolerance has to be relative rather than absolute once the magnitudes grow.

Deliverable: An LRU implementation with three boundary tests, one property test against a slow reference, and one tolerance-based numeric test.

Day 7 — Debug something broken, out loud

• Have someone plant three defects in a two-hundred-line program, an off-by-one, a shared mutable state bug, and a wrong error-handling path, then find them while narrating, under a fixed rule: state the hypothesis before touching anything.
• Time each one and record which tool found it, reading, a printed value, a debugger, or a test, because the question asked in interviews is how you would find it rather than what it was.
• Write the sentence you will use when you do not yet know the cause, one that names the next measurement instead of offering a guess.

Deliverable: A recorded debugging session with time-to-find per defect and the method that found each.

Bounding a vague ticket before writing code

When the requirements were thin, the interesting part is how you fenced the problem off: the assumption you wrote down, who you got to confirm it, the narrow version you shipped first so the rest stayed cheap to change. Guessing and being right is luck. Guessing in writing, where someone could correct you, is method.

Can you describe a time you had to resolve a conflict within your team?

Medium · behavioural and engineering judgement

Approach

1. Pick a story where you made the decision, not one where you watched it.
2. Close with what you would do differently, concretely.
3. Give the blast radius: what could have broken, and what you measured.

Follow-up

• What would you do differently if you ran that again?
• What did you decide not to do, and why?

How do you communicate technical blockers to stakeholders?

Medium · behavioural and engineering judgement

Approach

1. Give the blast radius: what could have broken, and what you measured.
2. Pick a story where you made the decision, not one where you watched it.
3. Close with what you would do differently, concretely.

Follow-up

• What would you do differently if you ran that again?
• What did you decide not to do, and why?

Explain your experience with ASP.NET MVC.

Medium · behavioural and engineering judgement

Approach

1. State the situation in two sentences and spend the rest on the reasoning.
2. Name the disagreement and how you resolved it with evidence.
3. Give the blast radius: what could have broken, and what you measured.

Follow-up

• What would you do differently if you ran that again?
• How did you know your change caused the improvement?

How do you help or contribute when working in a group?

Medium · behavioural and engineering judgement

Approach

1. State the situation in two sentences and spend the rest on the reasoning.
2. Close with what you would do differently, concretely.
3. Name the disagreement and how you resolved it with evidence.

Follow-up

• How did you know your change caused the improvement?
• What did you decide not to do, and why?