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Australia Post Software Engineer Interview Questions & Guide 2026

Testing practice for Australia Post software engineer candidates: the boundaries worth covering, and why flakiness is a real defect.

The 60-second brief

As a Software Engineer at Australia Post, you are at the heart of one of the nation’s most vital infrastructure networks. This role is not merely about writing code; it is about building the digital backbone that supports millions of Australians, from e-commerce logistics and parcel tracking to identity verification and financial services. You will work on systems that operate at a massive scale, requiring a blend of high-performance engineering and reliable, secure architecture.

Treat capacity estimation as a conversion skill rather than a table to memorise: turn a user count and an action rate into requests per second and bytes per day, then name the component that number breaks first. The figure only matters if it changes the design.

Focus areas

  • Bound blast radius with per-tenant concurrency limits
  • Build at-least-once pipelines with explicit deduplication horizons
  • Evolve APIs without breaking pinned SDK clients

Overview

The work is intellectually demanding, often involving the modernization of legacy infrastructure while simultaneously developing cutting-edge, cloud-native solutions. You will collaborate with cross-functional teams to solve complex problems in real-time, ensuring that the technology powering Australia Post remains resilient and efficient. If you are passionate about engineering software that makes a tangible impact on the daily lives of citizens, this role offers a unique opportunity to shape the future of a legacy institution through modern digital transformation.

The Australia Post interview process

Australia Post candidates report 4 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Initial Screening

The title covers product work, platform work, infrastructure, mobile and frontend, and those are different jobs with different loops behind them. A screening call is the cheapest place to find out which one the seat is, and asking reads as experienced rather than fussy. The questions that separate them: what the team is on call for, what the last three projects were, and whether any round happens inside an existing repository instead of a blank file. Then say which of that you have done and which you have not. Claiming the whole posting is the fastest way to be found out one round later.

What to demonstrate

  • Whether you can locate your experience inside one flavour of the role honestly instead of claiming the entire requirements list
  • Whether you name what you have not done, which an experienced screener reads as a level signal and can plan the loop around
  • Whether what you want next matches what the seat is: someone who wants greenfield work landing on a team that mostly operates an existing system is a hire that leaves within the year

How to prepare

  • Mark every line of the posting as done, adjacent or new, and write one sentence for each adjacent line naming the closest thing you actually built
  • Split your last two years into rough percentages across feature work, operating and debugging live systems, and design or review, so a question about scope gets numbers rather than adjectives
  • Bring three questions that discriminate between seats: what the team is paged for, how much of the work is changing existing code versus standing up something new, and what shipped in the last quarter

Discussion with Leadership

Because the format is not fixed, the first job in the room is classification. Listen to the opening question and decide what it is: a probe into work you have already described, a fresh problem to solve now, or a conversation about how you operate. Each wants a different register, and the common failure is forcing a rehearsed structure onto a question that did not ask for it. Running a full design ritual on a ten-minute debugging question reads as not listening. When you cannot tell which it is, ask how long they want to spend and answer at that depth.

What to demonstrate

  • Whether the shape of your answer matches the question, so a yes-or-no gets answered before it is justified and an open prompt gets a direction before a detour
  • Whether you check how much depth is wanted instead of deciding for them, and whether you stop when the answer is complete rather than continuing until someone interrupts
  • Whether you can be redirected in the middle of an answer without restarting it from the beginning
  • Whether a question outside your experience gets an honest boundary followed by reasoning from what you do know, instead of a confident answer with nothing behind it

How to prepare

  • Rehearse one project at three lengths, roughly thirty seconds, three minutes, and a full walkthrough at the depth of a design review, and practise switching between them when someone interrupts mid-telling
  • Have someone ask you five questions of deliberately mixed type in one sitting without telling you the types, and score only whether you identified each one correctly before you started answering
  • Draft the sentence you will use to check depth, along the lines of asking whether the short version is useful here or they want the detail, and use it in a real conversation this week so the day of the round is not its first outing

HR and Technical Interviews

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

  • In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
  • In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
  • Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

  • Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
  • Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
  • For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first

Final Leadership Discussions

Coding rounds mostly set a floor. They decide whether you clear the bar, not where you land on the ladder. Level tends to come out of the design discussion and the ownership stories, so the question worth auditing beforehand is whether the scope you describe matches the scope of the job. Work that stops at your own service, or a story whose hard part was writing the code rather than getting several people to agree on an interface, reads a level below where you think you are interviewing, and that gap is usually resolved downwards.

What to demonstrate

  • Whether the largest thing you describe owning ran end to end — the decision, the migration path, the rollout, and what you did when it went wrong — or stopped at the change you merged
  • Whether design answers include what you would not build, what you would defer, and what you would measure before committing, rather than only what the boxes are
  • Whether a disagreement in a story was settled with something checkable — a benchmark, a prototype, a written proposal — instead of by seniority or by waiting it out
  • Whether you can say which calls you made alone and which you escalated, and why the line sat where it did

How to prepare

  • Write your largest piece of owned work as a timeline of decisions — who decided what, when, and what you did when the plan broke — then delete every sentence whose subject is "we" and see how much survives
  • Take one system you know well and drill the migration answer: how old and new paths run side by side under live traffic, how you compare their outputs, what the rollback is once writes are going to both, and which step you would not automate
  • Map each line of the ladder in the job posting to a specific thing you have done, find the line you cannot support, and prepare the closest evidence you have plus an honest account of the gap

Where candidates lose points

Checking a quota with a select and then writing

Under read-committed isolation, two concurrent transactions both observe a count below the limit and both insert, so the limit is exceeded by exactly the concurrency. Repeatable read does not rescue it either: it provides a stable snapshot, and this is write skew, which snapshot isolation permits by design. The options are serialisable isolation, which detects the conflict and aborts one transaction with a serialisation failure and therefore obliges the caller to retry; a single statement with the predicate inside the write; or a constraint that makes the surplus insert fail outright. The reason this pattern survives review is that it is correct in every test that runs one request at a time.

Paginating a growing table with limit and offset

Two unrelated defects share the idiom. Correctness: rows inserted or deleted between page requests shift the window, so a consumer walking an export skips rows and sees others twice, which for a customer-facing sync is silent data loss rather than an error anyone notices. Cost: the database still produces and discards the skipped rows, so page N costs time proportional to N times the page size and a deep page on a large table degrades from milliseconds to seconds. Keyset pagination over a stable, unique, indexed ordering -- where (created_at, id) < ($1, $2) order by created_at desc, id desc limit $3 -- is constant-cost per page and immune to shifting, on the precondition that the cursor columns never change value for a row, which disqualifies updated_at as a cursor.

Comparing floating-point values for equality, or holding money in them

Binary floating point cannot represent 0.1 exactly, so repeated addition drifts and an equality check fails on values that are mathematically equal. Store currency as integer minor units or a decimal type, and compare floats against a tolerance you chose for a stated reason.

Sorting when the problem never required a total order

Match the algorithm to the guarantee actually needed: the top k comes from a size-k heap in O(n log k) time and O(k) space, distinctness needs a set rather than an ordering, and a small bounded integer key range admits a linear counting pass. A full O(n log n) sort is the right default only when you genuinely need everything in order.

Questions & practice

Locate a billing reconciliation gap without rescanning ninety million events

Hard · reconciliation · dimensional-bisection · watermarks · hypothesis-testing

A tenant's sealed invoice total is 0.4% below the sum of its raw usage_event rows for the period. That tenant has 90 million events over 30 days in a table partitioned daily on ingested_at, and its rollups carry source_max_ingested_at, revision and sealed_at. Recomputing all 30 days from raw is correct, and you are not going to do it. Give the procedure that locates the divergent (workspace, sku, hour) cell, the cost of each probe, and the one query you run before any of it.

Approach

  1. Run the free query first. Sum raw quantity for the period restricted to ingested_at <= source_max_ingested_at of the sealed rollups, and compare that against the unrestricted sum. The rollup stores the watermark precisely so this can be answered without a scan. If the whole 0.4% sits above the watermark, nothing is broken: it is late data, it becomes an adjustment line, and the investigation ends in one query.
  2. Only if the gap survives that test do you bisect, and you bisect by dimension rather than by rows. Compare 30 per-day totals, then inside the offending day compare the 6 SKUs, then the workspaces, then the 24 hours. That is roughly 30 + 6 + W + 24 grouped probes, each an indexed range scan over one daily partition for one tenant, against O(N) per attempt for the naive re-fold.
  3. Quantify why naive is not merely slow but unusable mid-incident: at a generous 200,000 rows/second sequential, 90 million rows is about 7.5 minutes per attempt, you will want ten attempts, and every one competes for I/O on the same partitions live ingest is writing. The diagnostic worsens the backlog it is diagnosing.
  4. Before fetching each comparison, state what it would look like under each hypothesis. Two adjacent hours off by equal and opposite amounts is occurred_at versus ingested_at bucketing. A whole day offset by exactly N hours is a timezone applied at the wrong layer. A gap confined to one SKU in one workspace is an environment filter. The same (tenant_id, idempotency_key) present in two ingested_day partitions is the dedup horizon losing a retry that crossed midnight.
  5. Make the next bisection cheap by storing the aggregate you keep recomputing. A per-(tenant_id, ingested_day) count and quantity checksum turns step two from thirty probes into one read, and it is the same number the reconciliation job already produces.
  6. Whatever you find, the sealed period does not change value. The correction is an adjustment line pointing at the line it reverses, carrying its own source_rollup_watermark, because the original invoice is the evidence of what the customer was charged.

Worked solution (35 min)

  1. Reproduce the shape locally: generate 2 million events for one synthetic tenant over 5 days, fold them, then inject three defects, namely 0.2% of events bucketed by ingested_at, a handful of duplicate idempotency_key values whose retries cross midnight, and a block of events ingested after the seal.
  2. Write the watermark-bounded query first and record how much of the gap it explains on its own.
  3. Bisect by day, then SKU, then hour, recording the probe count and the rows each probe touches.
  4. For each located cell, write down the predicted signature before querying it, then check whether the data matches the prediction.
  5. Time a full re-fold of the 2 million rows and extrapolate to 90 million.

Expected result: The watermark-bounded query accounts for the post-seal block entirely and removes it from the investigation. The ingested_at bucketing appears as adjacent hours off by equal and opposite amounts. The midnight-crossing duplicates appear as one (tenant_id, idempotency_key) present in two ingested_day partitions. Bisection reaches each cell in fewer than 70 probes.

Verify it yourself

  • The three injected defects sum to the original gap with no unexplained remainder.
  • Each probe's row count is bounded by one day-partition for one tenant, not by the period.
  • Removing the source_max_ingested_at bound from the first query makes a gap appear, and grow, while ingest runs, even after every defect is removed.

Follow-up

  • The gap is 0.4% in one direction on one day and 0.4% the other way the next day. What does that shape rule in, and what does it rule out?
  • How do you distinguish a duplicate from a restatement, given revision and recomputed_at on the rollup?
  • Ingest is still running while you investigate. What makes your two numbers comparable at all?

Order a job dependency graph and find its critical path

Medium · topological-sort · dag-longest-path · cycle-detection · critical-path

A workspace defines up to 50,000 jobs with up to 200,000 dependency edges and an estimated duration_seconds per job. Given the edge list, reject the graph if it contains a cycle and name one cycle's nodes; otherwise return a valid execution order, the earliest possible completion time with unlimited workers, and the set of jobs whose slack is zero. Then say which single job to shorten in order to cut the completion time, and by exactly how much. State the complexity of each part.

Approach

  1. Kahn's algorithm for the order: compute indegrees, seed a queue with zero-indegree nodes, emit and decrement. O(V + E), which at 50,000 and 200,000 is milliseconds. If fewer than V nodes are emitted, the graph contains a cycle.
  2. Kahn detects a cycle but cannot name one. The nodes left with indegree above zero contain every cycle, so run one DFS restricted to that residual subgraph with three-colour marking and report the stack slice from the grey node the back edge points at. That is the difference between a usable error message and 'dependency cycle detected'.
  3. Earliest completion with unlimited workers is the longest path, which is NP-hard on a general graph and linear on a DAG. State the precondition, then relax in topological order: earliest_finish[v] = duration[v] + max(earliest_finish[u] for u in preds(v)), taking the max over an empty predecessor set as zero. The makespan T is the maximum over all nodes. O(V + E).
  4. Second pass in reverse topological order for latest_finish, then slack[v] = latest_finish[v] - earliest_finish[v]. Zero-slack nodes form the critical path, and there can be several disjoint critical paths, so return the set rather than one chain. slack[v] = 0 is exactly the statement that some longest path runs through v; equivalently, the longest path through v has length T - slack[v].
  5. The speed-up bound is the point of the question, and the obvious form of it is wrong. Shortening a zero-slack job v by d, with 0 <= d <= duration[v], cuts the makespan by min(d, T - L_avoid(v)), where L_avoid(v) is the longest path in the graph with v deleted: the longest path that avoids v, not the second-longest path overall. The two coincide only when the runner-up path misses v. Counterexample: A of 10 s feeds both B of 5 s and C of 4 s, so T = 15 s and the second-longest path is 14 s, yet shortening A by 10 s leaves a makespan of 5 s. The realised gain is the full 10 s, because both paths ran through A and shrank together, while min(10, 15 - 14) predicts 1 s. The reason is structural: shortening v reduces every path through v by d and leaves every other path alone, so the new makespan is max(T - d, L_avoid(v)).
  6. Compute L_avoid(v) the direct way: delete v and re-run the same forward relaxation, O(V + E) per candidate. The cheaper equivalent skips the deletion, since L_avoid(v) only ever matters through that max: set duration[v] := 0, recompute the makespan as T0(v) = max(T - duration[v], L_avoid(v)), and the gain is min(d, T - T0(v)), which is identical for every d <= duration[v]. Only zero-slack jobs are candidates, because shortening a job with positive slack changes the completion time not at all. One relaxation is milliseconds at this size, so ranking a critical set in the hundreds costs O(k(V + E)) and is worth doing exactly; a critical set in the tens of thousands is not, and there you evaluate a shortlist, longest jobs first, and say that the answer is the best of that shortlist rather than the optimum.

Follow-up

  • Only m workers are available. What happens to your answer, and what can you still promise about the schedule you produce?
  • Edges arrive incrementally as the customer edits the pipeline. How do you detect a cycle at insert time without re-running Kahn over 250,000 elements?
  • Durations are estimates. How would you express completion time as a distribution, and what breaks about the critical path once you do?

Hold a tenant to a trailing sixty-second request limit

Medium · sliding-window · two-pointer · rate-limiting · tenant-skew

The gateway must hold each tenant to R requests in any trailing 60 seconds, in aggregate across three regions and every pod, within a budget of under 10 ms added p99. Peak is 30,000 requests/second across 200,000 active tenants, and traffic is heavily skewed toward a handful of them. Give an exact single-process algorithm with its amortised per-request cost and its memory per tenant, then a bounded-memory approximation and the worst-case overshoot it actually admits. Say what the distributed version does when the counter store is unreachable.

Approach

  1. Exact, single process: a per-tenant deque of request timestamps. On arrival, pop from the front while front <= now - 60s, then admit if the remaining length is below R and push. Each timestamp is pushed once and popped once, so the cost is O(1) amortised. The O(R) version is the one that re-filters the whole deque on every request.
  2. Quote the memory. R = 1,000 across 200,000 active tenants is up to 2 x 10^8 timestamps at 8 bytes, about 1.6 GB, and that is the worst case rather than the mean, because the long tail of small tenants holds almost nothing. Skew helps you here and hurts you in the sharding decision.
  3. Bounded alternative, with its real bound stated: a fixed 60-second counter is O(1) memory but admits close to 2R across a 60-second span straddling a boundary. The weighted two-bucket estimate, prev * (60 - elapsed)/60 + cur, is better on smooth traffic but assumes the previous window's arrivals were uniform; an adversary packing them at the end of that window is undercounted and can still approach 2R. Say that rather than calling it exact.
  4. Token bucket is the usual gateway answer and a different contract: O(1) state per tenant (tokens, last_refill), a sustained rate, and a deliberate burst allowance equal to the bucket size. Choose it when a burst is acceptable and the log when the limit is contractual.
  5. Distributed: the limit is per tenant in aggregate, so a local bucket of R/N per pod is wrong in both directions under skew. A tenant landing on one pod is throttled at R/N, and a tenant spread evenly across pods exceeds R. The shared check must be a single atomic round trip, one script or one increment-and-compare, never read-then-write, and it must fit inside the 10 ms p99 budget.
  6. Decide the unavailable case in advance and write it down. Failing open keeps the product up and lets a tenant exceed its limit for the duration; failing closed converts a counter-store outage into a full outage. Most gateways fail open on rate limits and closed on authorisation, and those are two separate decisions made separately.

Follow-up

  • One tenant sends 40% of all traffic. What does that do to a single counter key, and what do you shard on instead?
  • Quotas rather than rate limits: the check is select used; if used < limit then insert. Name the isolation level that still permits the overshoot, and the two fixes.
  • How do you return an accurate Retry-After from the exact algorithm without a second scan?

Paginate a tenant's delivery export without skipping rows

Easy · keyset pagination · indexing · multi-tenancy

A customer exports webhook_delivery: delivery_id (bigint identity), subscription_id, tenant_id, event_id, status, attempt_count, next_attempt_at, created_at, delivered_at, updated_at. The endpoint runs select ... where tenant_id = $1 order by created_at desc limit 100 offset $2, and customers report rows missing from exports taken while new deliveries are being inserted. Write the replacement query and the index that supports it, paging a tenant's deliveries newest first at constant cost per page. State why updated_at cannot be the cursor column.

Approach

  1. Name the defect precisely. OFFSET is a position in a result set that is recomputed on every request, so a row inserted ahead of the window shifts everything back by one and the next page starts after a row the client never received. Nothing errors and no identifier gap appears, so the loss is silent.
  2. Replace the position with a value predicate over a stable, unique, indexed ordering: where tenant_id = $1 and (created_at, delivery_id) < ($2, $3) order by created_at desc, delivery_id desc limit 100. The row comparison is load-bearing: created_at alone is not unique, so ties straddling a page boundary are dropped or repeated, which is the same bug in a smaller window.
  3. Index (tenant_id, created_at, delivery_id). PostgreSQL scans a btree in either direction, so an all-DESC ORDER BY is served by an ASC index read backwards and no DESC modifiers are needed; they only matter when the ORDER BY mixes directions. Confirm the plan has no Sort node above the index scan, or the LIMIT stops being an early exit.
  4. Price both forms: keyset is one index descent plus 100 adjacent leaf entries per page, constant regardless of depth, while OFFSET still produces and discards every skipped row, so page N costs time proportional to N times the page size and a deep page on a large table goes from milliseconds to seconds.
  5. Rule out updated_at as the cursor from the precondition, not from taste: a cursor column must never change value for a row already paged past. updated_at moves on every delivery attempt, so a row the client already emitted re-enters a later page and is exported twice. created_at and delivery_id are immutable, which is the whole qualification.

Follow-up

  • The client wants a snapshot as of one instant rather than a live tail. Compare a repeatable-read transaction held open, an added created_at <= $snapshot bound, and a materialised export table.
  • A retention job deletes deliveries older than 90 days. What does a client mid-walk see, and does keyset pagination help at all?
  • The customer wants to resume an export from yesterday's last cursor. What must be true of the cursor for that to be safe?

Find the join that inflates every invoice total

Medium · join fan-out · aggregation grain · sql correctness

invoice_line_item holds line_id, invoice_id, tenant_id, sku, rate_tier, quantity, unit_price_micros, amount_minor (bigint), currency, kind, voided_at. invoice_payment_attempt holds attempt_id, invoice_id, tenant_id, amount_minor, status (succeeded, failed, pending), created_at, and an invoice has many attempts. A finance report runs select i.invoice_id, sum(l.amount_minor), count(p.attempt_id) from invoice i join invoice_line_item l using (invoice_id) join invoice_payment_attempt p using (invoice_id) group by 1 and the totals are wrong. Say precisely what the sum now equals, and write a version that is also correct for invoices with zero attempts.

Approach

  1. Compute what the query actually returns before fixing it. The two joins form a Cartesian product per invoice, so each line row repeats once per attempt row: sum(l.amount_minor) is the true total multiplied by the attempt count, and count(p.attempt_id) is attempts times lines. Three lines and two attempts report double the money and six attempts.
  2. Reject the reflex repair. count(distinct p.attempt_id) does fix the count, because attempt_id is unique. sum(distinct l.amount_minor) does not fix the sum, because two legitimate lines with equal amounts collapse into one. DISTINCT inside an aggregate deduplicates values, not rows, and the difference stays invisible until two lines happen to match.
  3. Aggregate each branch to invoice grain before joining: one CTE summing lines by invoice_id, one counting attempts by invoice_id, then join the two results. A LATERAL subquery per invoice is equivalent and sometimes plans better when the outer set is small. Either way every aggregate stays at the grain it was defined at.
  4. Keep invoices with no attempts by making the attempt branch a LEFT JOIN with coalesce(attempt_count, 0). An inner join here silently drops every unpaid invoice, which is usually the exact population finance is asking about.
  5. Push each filter to its own grain: where l.voided_at is null belongs inside the line CTE, not the outer query, or it would also filter the attempt branch through the join. Put the tenant predicate on both branches, since the denormalised tenant_id is what stops a wrong join crossing tenants.
  6. Leave yourself a standing check: an invoice total is a function of its non-voided lines and of nothing about payments, so if changing the payment filter moves the money figure, the fan-out is back.

Worked solution (25 min)

  1. Create one invoice with three lines of 1000, 1000 and 500 minor units and two payment attempts, then run the original query.
  2. Confirm it reports 5000 and 6 rather than 2500 and 2.
  3. Apply sum(distinct l.amount_minor) and confirm the total becomes 1500, which is worse rather than better.
  4. Write the two-CTE version with a LEFT JOIN and coalesce, and confirm 2500 and 2.
  5. Add a second invoice with lines and no attempts and confirm it still appears.

Expected result: The original sum equals the true line total multiplied by the number of payment attempts and the count equals attempts times lines; the corrected query pre-aggregates each branch to invoice grain in separate CTEs and LEFT JOINs them with coalesce, with voided lines excluded inside the line CTE and the tenant predicate applied to both branches.

Verify it yourself

  • The money total is unchanged by adding or removing payment attempts.
  • An invoice with zero attempts appears with its total and a zero count.
  • Two lines with identical amounts both contribute to the total.
  • Voiding a line changes the money figure and leaves the attempt count alone.

Follow-up

  • Add a third branch for credit notes applied to the invoice. Does the CTE shape still hold, and when would a single pass with filter (where ...) be better?
  • Over 500k invoices this report takes minutes. Which grain would you materialise, and how do you keep it correct when a line is voided?
  • The same report is needed per tenant per month. What index makes the line CTE cheap?

What is the technology stack you are familiar with?

Medium

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. Say what you would check first and why it is the highest-information step.
  3. Work from the requirement backwards to the design.

Follow-up

  • How would you know your answer was wrong?
  • What assumption would you test first?

Can you explain the OOSD design patterns you have utilized in your previous work?

Medium

Approach

  1. Clarify what is being asked and what a complete answer contains.
  2. Work from the requirement backwards to the design.
  3. Say what you would check first and why it is the highest-information step.

Follow-up

  • How would you know your answer was wrong?
  • What assumption would you test first?

Authorisation cache with a bounded revocation window

Hard · caching · invalidation · availability · authz

The edge gateway serves about 30k requests/second from roughly 120 pods across three regions and may add no more than 10 ms at p99. Each request presents an API key that must resolve to an authorisation context: tenant, workspace, scopes, entitlements and credential version. The control plane that owns those rows takes tens of writes/second. A revoked credential must stop authorising within a bound you state as a number. Design the cache - what is keyed, what invalidates it, how many tiers - and specify what the gateway does for the duration of a control-plane outage.

Approach

  1. Fix the entry shape before the topology: key on SHA-256 of the presented secret, value is the resolved context plus the principal's auth_version and a fetched_at. Cache negative lookups too, with a much shorter TTL and a bounded-size structure, because otherwise every sprayed invalid key is a control-plane round trip, and unbounded negative entries let a sprayer evict live ones.
  2. Compute the control-plane read load before choosing a TTL, and notice the multiplier is pods, not regions, when the cache is in-process: distinct_active_keys x pods / TTL. At 50,000 active credentials, 120 pods and a 60 s TTL that is 100,000 reads/second against a single-writer primary with read replicas, which is not serviceable - so the design needs two tiers, a per-region shared cache in front of the control plane with the in-process cache held to a few seconds.
  3. State the bound as the sum of the tiers, not as a hope: with a 10 s in-process TTL over a 60 s regional TTL, worst-case staleness absent any invalidation message is 70 s, because an in-process entry can be filled from a regional entry that was itself about to expire. Publish-subscribe invalidation on every credential and entitlement mutation makes the typical case sub-second, but it is lossy under partition, so the TTL is the only enforced bound and both tiers must subscribe.
  4. Make auth_version propagate through the same path: a password reset or sign-out-everywhere bumps the principal and revokes its keys with no hook of its own, so the invalidation publisher has to expand principal -> credentials and publish per key, or the cache keeps serving keys whose auth_version no longer matches.
  5. Decide the partition behaviour in advance and write it as two rules: on a cache hit past TTL, serve from the stale entry up to a grace ceiling (say 10 minutes); on a cache miss, refuse, because authorising something never seen converts a control-plane outage into an authorisation bypass. Worst-case revoked-key lifetime during an outage is then TTL + grace, about 11 minutes, and that number is the price of not turning a control-plane outage into a total data-plane outage.
  6. Protect the refill path: per-key single-flight so a mass invalidation or a cold pod does not stampede the control plane, TTL jitter so entries created together do not expire together, and a small separately replicated deny-list for compromised keys that is consulted on the hot path and survives control-plane loss.

Worked solution (35 min)

  1. Write the cache entry shape - key, value fields, and which of those fields a request actually reads on the hot path - and mark which field makes a password reset propagate.
  2. Compute control-plane reads/second for TTLs of 10 s, 60 s and 300 s using distinct_keys x cache_instances / TTL, once with cache_instances = 3 regions and once with cache_instances = 120 pods, and note which of the two the in-process design actually implies.
  3. Enumerate the four states a revocation can be in - published and received, published and dropped, control plane unreachable, pod started after the publish - and write which entry serves the next request in each.
  4. Write the outage policy as two rules (hit past TTL within grace: serve; miss: refuse) and compute worst-case revoked-key lifetime as the sum of both tier TTLs plus the grace.

Expected result: A two-tier design with a single stated number: roughly 10 s in-process over 60 s regional, so about 70 s worst-case staleness without invalidation and typically under a second with it, plus a 10-minute stale-serve grace giving about 11 minutes worst case during a control-plane outage; fail-open on a warm hit, fail-closed on a miss; a separately replicated deny-list for compromised keys; per-key single-flight and TTL jitter on the refill path.

Verify it yourself

  • Recompute the read load with pods rather than regions as the multiplier. If the number exceeds what read replicas can serve, a single in-process tier is not a viable design and you need a shared tier, a longer TTL, or routing that gives each pod a slice of the key space.
  • Trace a password reset end to end. If your invalidation publishes only on credential rows, the reset revokes nothing and the auth_version field in the cache entry is decorative.
  • State the outage behaviour as a decision already made rather than as an alert. If the answer is a human paging someone, the availability target for the control plane has not actually been set.

Follow-up

  • A key is found in a public repository and must stop working in seconds, not minutes. What changes, and what does it cost on the request path?
  • One region is partitioned from the control plane while the control plane itself is healthy. What do that region's pods do, and how do you distinguish this from a control-plane outage?
  • How would you measure the actual revocation bound in production rather than asserting it from the configuration?

Regional error rate explodes after a dependency merely slows

Hard · retry storm · circuit breaker · partial outage

A control-plane read replica in one region degrades from 4 ms to 120 ms. Within ninety seconds that region's gateway error rate rises from 0.01% to 40% and its p99 becomes bimodal, one mode near the old p99 and one at the client timeout. The other two regions are unaffected. The gateway retries control-plane reads three times with exponential backoff and no jitter. Give an ordered checklist that separates trigger from amplifier, the offered-load arithmetic, and the controls that break the loop.

Approach

  1. Split the incident into three questions before touching a control: what started it, what amplified it, and what would make recovery slow. Here they are the replica slowdown, the retry policy interacting with queueing, and a synchronised unjittered herd at recovery. They are different mechanisms and each needs its own control.
  2. Read the distribution rather than the mean. A bimodal p99 with one mode pinned at the client timeout is two populations, not one degraded path; split latency by cache hit and miss and confirm the fast mode is hits and the timeout mode is misses that reached the replica.
  3. Do the load arithmetic. Three retries turn one client request into up to four upstream requests, so offered load reaches roughly 4x on a dependency that is already slower, and it arrives at the worst moment. With utilisation approaching one, queueing delay grows superlinearly, which is why a 30x latency increase upstream does not produce a 30x increase downstream, it produces timeouts.
  4. Break the loop with controls that bound offered load rather than with more attempts: a concurrency limit on the control-plane client so at most N calls are in flight and the remainder fail fast, a circuit breaker scoped per dependency and region, and a retry budget capping retries at a small fraction of base traffic so amplification has a ceiling that does not depend on how many clients are retrying.
  5. Add full jitter to whatever retries survive, sleeping uniformly in [0, min(cap, base x 2^attempt)], so attempts de-correlate instead of arriving in waves aligned to the moment of failure.
  6. Decide the unreachable-dependency behaviour in advance, because it is the actual product decision underneath: serving from an expired credential cache keeps the product available while extending a revoked key's life past the stated bound, and failing closed converts a dependency degradation into a total outage. State the mode and the staleness number rather than letting the timeout choose.

Follow-up

  • The replica recovers. Describe what happens in the first ten seconds with your controls in place versus without them.
  • Which single metric would have paged before the error rate moved, and why is upstream latency by itself not it?
  • Requests that fail fast under the concurrency limit still need an answer. What does the gateway return, and what does it do to the usage event it would otherwise have emitted?

Suggested practice checklist

Four days sample coding, design, fundamentals and the practical rounds at deliberately shallow depth, which is enough to surface the topics you did not know were in scope. That map, rather than a guess made on day one, decides where the last three days go.

Day 1 — Coding, one pass at shallow depth

  • Solve one problem from each of six families, an array with two pointers, hash counting, binary search, a tree traversal, a graph traversal and one dynamic program, under a hard twenty-minute cap with no extensions, marking each finished, late, or stalled.
  • For every stall, write the exact move you could not make rather than the subject, so the note reads could not turn the recurrence into a loop rather than bad at dynamic programming.
  • Fix nothing today. The value of the pass is the unfixed record.

Deliverable: Six timed attempts marked finished, late or stalled, each stall carrying a named blocking move.

Day 2 — Design, one pass at shallow depth

  • Spend twenty minutes each on three different shapes, a read-heavy feed, a write-heavy ingest path, and something needing a transaction across two entities, stopping each at requirements, interface and data model.
  • After each, write the first question you could not answer, which is usually a number you could not estimate or a failure mode you had no vocabulary for.
  • Mark which of the three you would be most relieved not to be asked, and treat that as data rather than as a preference.

Deliverable: Three shallow designs, each with the first unanswerable question written at the bottom.

Day 3 — Fundamentals and the practical rounds

  • Answer eight short questions in writing at four minutes each, covering the material that fills the gaps between the big rounds: what happens between a URL and a rendered page, what an index costs on write, when a process is preferable to a thread, and what conditions a deadlock requires.
  • Do one thirty-minute practical task of the kind a take-home compresses: read an unfamiliar two-hundred-line file and write what it does, what you would change, and the one thing you remain unsure of.
  • Score every answer fluent, correct but slow, or absent, and keep the absent ones visible.

Deliverable: Eight scored short answers and one written reading of unfamiliar code.

Day 4 — The rounds that are about you, and the map

  • Deliver three behavioural answers aloud against a timer, a conflict, a failure you owned, and a decision made without enough information, marking any that ran past three minutes or contained no number.
  • Assemble the map: every marked item from days one to three on a single page, sorted by how likely it is to appear in your loop rather than by how uncomfortable it felt.
  • Choose exactly two areas for the remaining three days and write down what you are deliberately abandoning.

Deliverable: A one-page scored map of the whole surface area with two areas chosen and the rest explicitly abandoned.

Day 5 — First chosen area, to the depth you skipped

  • Work the higher-ranked area in four focused blocks, choosing items one level above where you stalled rather than repeating what already works.
  • After each block write the rule you extracted in one sentence with its precondition attached, since a rule carrying no precondition is exactly what fails under a variation.
  • Re-attempt the day-one or day-two item that exposed this area and compare against the original timing.

Deliverable: Four worked blocks, a timed re-attempt against the original, and three one-sentence rules with preconditions.

Day 6 — Second chosen area, where the gap is coverage rather than speed

  • Treat the second area differently from the first. Day five drilled something you could already half-do; this one is usually a topic you had simply never met, so build one worked reference example end to end and keep it, rather than attempting six problems badly.
  • Write down the vocabulary you were missing on day two or three, five terms at most, each with the one sentence that makes it usable in an answer rather than the textbook definition.
  • Redo the shallow attempt that exposed this area and note whether you now fail later in the problem, because moving the failure point is the realistic gain from a single day and is worth more than a score that did not change.

Deliverable: One worked reference example for the newly covered area, a five-term vocabulary list, and a note on where the failure point moved.

Day 7 — Reassemble the loop

  • Sit two rounds back to back with no gap, ordering them so the area you chose second comes last, because the map was built from rested, isolated attempts and the loop will reach your weaker area when you are already spent.
  • Write where the second round suffered from the first, which is normally the point at which structure collapses into narration.
  • Reduce the week to one page holding only the rules you can state without reading them.

Deliverable: Mock notes on cross-round carryover plus a one-page card of rules you can recite from memory.

The bug you decided not to fix

Engineers over-index on what they repaired. A stronger answer covers something you knowingly left broken: the alert you tuned down, the data inconsistency you documented instead of chasing, the cleanup you deferred past two quarters. Give the reasoning and the condition that would have reopened it, so it reads as a decision and not as neglect.

What have you worked on in the past that you are most proud of?

Medium · behavioural and engineering judgement

Approach

  1. Name the disagreement and how you resolved it with evidence.
  2. Give the blast radius: what could have broken, and what you measured.
  3. Pick a story where you made the decision, not one where you watched it.

Follow-up

  • How did you know your change caused the improvement?
  • What would you do differently if you ran that again?

What is your experience with message brokers in a distributed system?

Medium · behavioural and engineering judgement

Approach

  1. Name the disagreement and how you resolved it with evidence.
  2. Pick a story where you made the decision, not one where you watched it.
  3. Give the blast radius: what could have broken, and what you measured.

Follow-up

  • What did you decide not to do, and why?
  • What would you do differently if you ran that again?

How did you approach and resolve that specific problem?

Medium · behavioural and engineering judgement

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Give the blast radius: what could have broken, and what you measured.

Follow-up

  • How did you know your change caused the improvement?
  • What did you decide not to do, and why?

Tell us about yourself and your professional background.

Medium · behavioural and engineering judgement

Approach

  1. State the situation in two sentences and spend the rest on the reasoning.
  2. Pick a story where you made the decision, not one where you watched it.
  3. Close with what you would do differently, concretely.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?