Interview guides · Arthur J. Gallagher &

Arthur J. Gallagher & Data Scientist Interview Questions & Guide 2026

Timed data scientist practice for Arthur J. Gallagher &: short SQL and probability sets run end to end, then scored against a rubric.

The 60-second brief

As a Data Scientist at Arthur J. Gallagher &, you are at the forefront of transforming the global insurance brokerage and risk management industry through advanced analytics and artificial intelligence. This role is not just about building models; it is about leveraging massive volumes of customer and market data to predict risk, optimize insurance placements, and drive strategic business decisions. Your work directly impacts how brokers advise clients and how the firm manages complex risk portfolios.

Learn the economics of the product category before the loop. Marketplaces, subscription products and ad-supported products turn on different core quantities (match rate and liquidity, retention and churn, fill rate and yield) and fail in different characteristic ways.

Focus areas

Pick a randomisation unit that respects interference
Decompose a metric move by segment and mix
Separate novelty effects from durable behaviour change

Overview

In recent years, the data science function at Arthur J. Gallagher & has rapidly evolved to incorporate cutting-edge technologies, including Generative AI. You will be instrumental in developing systems that parse complex insurance documents, automate knowledge retrieval through RAG (Retrieval-Augmented Generation) architectures, and build predictive models tailored to specific customer risk profiles. The products you build empower internal teams to operate with unprecedented speed and intelligence.

Expect an environment that balances the rigorous compliance and security requirements of the financial services sector with a strong appetite for innovation. You will collaborate closely with risk engineers, product managers, and brokerage leaders. This role requires a unique blend of deep technical expertise, domain adaptability, and the ability to communicate complex algorithmic concepts to non-technical stakeholders.

The Arthur J. Gallagher & interview process

Arthur J. Gallagher & candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Virtual Screening Round

An extra round usually exists because something is still open after the standard loop: a skill the earlier interviews did not sample, a level decision, or two interviewers who disagreed. It is rarely a rerun of what you already did well. Ask the recruiter who you are meeting, what function they sit in, and how long the session runs. That is an ordinary scheduling question, and the answer changes what you should prepare. What separates a strong candidate here is treating the round as a fresh evaluation with its own bar, rather than assuming earlier performance carries you through or sinks you.

What to demonstrate

Whether you can answer well on ground the earlier rounds did not cover, without leaning on what you already said to someone else
Consistency of the facts in your stories: the same sample size, timeframe, team size and scope of your own role as in earlier conversations
How you handle an unfamiliar format live, including whether you ask what kind of answer is wanted before producing one

How to prepare

Ask the recruiter for the interviewer's function, the length, and whether to expect a coding surface, a discussion, or a presentation. Preparing for a 30 minute conversation with a partner team is not the same work as preparing for a 60 minute technical block.
Write out what each earlier round actually covered, then list the two or three areas nobody probed. That gap is the most likely subject of the extra round.
Re-read the numbers in the project stories you have already told, so a second telling does not quietly contradict the first.

Comprehensive Technical Round

Much of what gets scored here happens out loud while you type. Nobody can see your reasoning inside a half-written query, so five silent minutes read as being stuck even when they are not. State the plan in plain language first: which tables, what grain you are aggregating to, and the one filter that defines the population. Then write it. The narration doubles as insurance, because a wrong plan gets caught early and cheaply while a wrong query gets caught at the end with no time left to redo it. A timed statistics section, where one exists, is a separate test with its own clock.

What to demonstrate

Whether the query you write matches the plan you just described
What you do with a hint, meaning whether the correction gets absorbed or the first approach gets defended
Whether you can debug your own wrong output by reading the result set and naming which part of the query produced the anomaly

How to prepare

Solve three problems while screen-sharing into a recording, then watch it back and mark every stretch longer than thirty seconds where you said nothing
Practise compressing the plan into one sentence before typing, then check afterwards whether the finished query actually matched it
Time yourself on statistics questions that carry a business reading, such as what a confidence interval does and does not claim, rather than re-reading notes without a clock

Managerial or HR Round

Behavioural answers from data candidates get audited in a way that answers from other roles do not. When you say a model lifted retention, the next question is the denominator, the window, and how you knew the lift was not seasonal. So attach the measurement to each claim while you tell it: what the metric was before, over what period, and against what comparison. Numbers with no baseline read as rounded-up memory, and one unsupported figure tends to make the rest of the story sound rehearsed.

What to demonstrate

Whether each impact number arrives with a baseline, a window and a comparison, or as a bare percentage
Whether you can name the method that attributed the effect to your work (an experiment, a staged rollout, a seasonal control) or concede the link was correlational
Whether the magnitudes stay internally consistent when the interviewer multiplies them against the scale you described earlier

How to prepare

For each story, write the impact line as metric, value before, value after, window, and how attribution was established. Any line missing two of those five is a follow-up you will answer badly.
Re-derive one headline number from the source table rather than the deck that reported it. Resume numbers drift upward across retellings.
Decide in advance which figures you cannot share, and prepare the ratio or relative change you can give instead, so a confidentiality limit does not read as evasion.

Where candidates lose points

Counting on an identity key that changes underneath the metric

visitor_id is per browser and per device, and it resets on cookie clearance, private browsing and platform privacy changes, so the distinct-visitor count drifts upward for reasons unrelated to reach. Any rate with visitors in the denominator therefore decays over time even when behaviour is constant, and any rate with visitors in the numerator inflates. The stitching at signup makes it worse in both directions: a user who signed up on mobile and returns on desktop is two visitors and one user, while a shared device is one visitor and several users. Decide which key each metric is counted on, write it into the definition, and when comparing a period before and after a platform privacy change, expect a level shift in every visitor-keyed metric and do not attribute it to the product.

Comparing cohort retention curves of different maturities, or building the curve from users who are still present

A cohort four weeks old has no week-8 value, so an average taken across cohorts silently drops young cohorts from the later columns and keeps them in the earlier ones. The curve then bends upward at the tail, and the reading that 'retention is improving over time' is an artefact of which cohorts survived to be measured. The same error appears in the denominator when retention is computed over users active in the current period rather than over the full original cohort, which conditions on survival and guarantees a flattering number. The fix is a triangle: fix the cohort at signup, bound every window on both sides, and only compare cells where every cohort has had the full elapsed time, publishing the rest as blank rather than as a partial average.

Ignoring interference between units in a marketplace experiment

Ask whether one unit's treatment can change another unit's outcome through shared inventory, a matching pool, a social graph or a common budget. Where it can, randomise at a level that contains the spillover, such as region or time slice, and say explicitly what that costs you in statistical power.

Defining the cohort on a post-treatment condition

Ask how rows entered the table. Filtering on something that treatment itself influences, such as users who finished onboarding or accounts still active at ninety days, breaks comparability between arms; define the population at an entry point that precedes exposure and keep everyone in it.

Questions & practice

How would you design a model to assess the risk profile of a new commercial insurance client?

Medium · machine learning and modelling

Approach

Set a baseline first, so any model has something honest to beat.
Say how the offline result would be validated online before it is trusted.
Pick an evaluation metric that matches the cost of each error type, not a default.

Follow-up

What would you monitor after launch to know the model is still valid?
How would you choose the decision threshold, and who owns that choice?

What is the difference between boosting and bagging? Explain how XGBoost works under the hood.

Medium · machine learning and modelling

Approach

Set a baseline first, so any model has something honest to beat.
Say how the offline result would be validated online before it is trusted.
Pick an evaluation metric that matches the cost of each error type, not a default.

Follow-up

What would you monitor after launch to know the model is still valid?
Where could label leakage enter this setup?

Explain the concept of prompt engineering and how you would use it to improve the extraction of entities from an insurance contract.

Medium · machine learning and modelling

Approach

Pick an evaluation metric that matches the cost of each error type, not a default.
Say how the offline result would be validated online before it is trusted.
Set a baseline first, so any model has something honest to beat.

Follow-up

How would you choose the decision threshold, and who owns that choice?
Where could label leakage enter this setup?

Sessionise an event stream with gap and midnight rules

Hard · sessionisation · vectorisation · event streams

Sessionise a raw event stream. Input: a DataFrame with visitor_id, user_id (often NULL), occurred_at_utc and event_name, unsorted, up to 5 million rows. A session breaks when the gap from that visitor's previous event exceeds 30 minutes, and is force-closed at UTC midnight so no session spans two calendar dates. A gap of exactly 30 minutes does not break. Emit one row per session with session_id, visitor_id, the user_id as of the last event in the session, started_at_utc, ended_at_utc, session_date, duration_seconds and event_count. Vectorise; do not loop per visitor.

Approach

Sort by ['visitor_id', 'occurred_at_utc', 'event_id'] once, then express the whole problem as one boolean vector: a row starts a new session when the visitor changed, or the gap exceeds 30 minutes, or the UTC date differs from the previous row's UTC date. Cumsum that vector and you have the session key.
Get the comparison direction right on the gap: the rule is strictly greater than 1800 seconds, so an event at exactly 1800 seconds continues the session. Write it as gap > pd.Timedelta(minutes=30), and make the tie a test case rather than an assumption.
Derive the midnight break from the date change, not from inserting synthetic boundary rows. A date change implies a break even when the gap is two seconds, which is precisely the force-close rule and is why the two conditions are ORed rather than one subsuming the other.
Aggregate with a single groupby on the session key: min and max of occurred_at_utc, size for event_count, and last for user_id, which is correct because the frame is already sorted so 'last' is the final event in the session. That is the identity-as-of-session-end rule.
Compute duration_seconds as (max - min).dt.total_seconds(), which makes a single-event session 0 seconds. Say so explicitly, because a downstream mean session duration is sensitive to whether single-event sessions are 0 or excluded.

Worked solution (35 min)

df = df.sort_values(['visitor_id','occurred_at_utc','event_id']).reset_index(drop=True).
new_visitor = df.visitor_id.ne(df.visitor_id.shift()); gap = df.occurred_at_utc.diff(); new_day = df.occurred_at_utc.dt.date.ne(df.occurred_at_utc.dt.date.shift()).
is_start = new_visitor | (gap > Timedelta(minutes=30)) | new_day; df['session_key'] = is_start.cumsum().
g = df.groupby('session_key'); out = g.agg(visitor_id=('visitor_id','first'), user_id=('user_id','last'), started_at_utc=('occurred_at_utc','min'), ended_at_utc=('occurred_at_utc','max'), event_count=('event_id','size')).
out['session_date'] = out.started_at_utc.dt.date; out['duration_seconds'] = (out.ended_at_utc - out.started_at_utc).dt.total_seconds(); assign session_id from the sorted index.

Expected result: One row per session where session_count equals is_start.sum(), event_count sums exactly to len(input), every session's started_at and ended_at share one UTC date, and duration_seconds is at least 0 and strictly less than 86400.

Verify it yourself

out['event_count'].sum() equals len(df); a mismatch means rows were lost to a join or a dropna.
started_at_utc.dt.date equals ended_at_utc.dt.date on every row.
For a planted visitor with events at 12:00:00 and 12:30:00 exactly, one session is emitted; move the second to 12:30:01 and two are emitted.
For a planted visitor with events at 23:59:50 and 00:00:10, two sessions are emitted on consecutive dates despite a 20-second gap.

Follow-up

Sessions are used as the denominator of a conversion rate. How does moving the inactivity gap from 30 to 45 minutes move that rate, and in which direction?
A visitor's clock is 40 minutes ahead, so their events arrive with future occurred_at values. What does your sessioniser do, and what would you rather it did?
The same person signs up mid-session on mobile and continues on desktop. How many sessions and how many users does your output show, and is that the right answer?

Rebuild sessions from raw events with a thirty-minute gap

Medium · window-functions · sessionisation · gaps-and-islands

From fct_event (event_id, visitor_id, occurred_at_utc) alone, rebuild sessions: a new session begins when the gap from that visitor's previous event exceeds 30 minutes, and every session is force-closed at UTC midnight so none spans two calendar dates. Return one row per session with visitor_id, session_start, session_end, event_count and session_date. Do not read fct_session; the point is to reproduce it. Assume duplicate occurred_at_utc values exist for the same visitor.

Approach

Get the previous timestamp per visitor with LAG(occurred_at_utc) OVER (PARTITION BY visitor_id ORDER BY occurred_at_utc, event_id). The event_id tiebreaker is required, not stylistic: with duplicate timestamps an unstable ordering makes the boundary flags non-deterministic between runs.
Set a boundary flag when prev IS NULL, or occurred_at_utc - prev > interval '30 minutes', or occurred_at_utc::date <> prev::date. The third disjunct is the midnight rule, expressed as a date change rather than a clock comparison so it holds across any gap length.
Number the islands with SUM(flag::int) OVER (PARTITION BY visitor_id ORDER BY occurred_at_utc, event_id ROWS UNBOUNDED PRECEDING). Because event_id is unique the ordering is total, so no two rows are peers and RANGE UNBOUNDED PRECEDING would compute exactly the same numbers here. Write ROWS anyway: it is the half of the guard that survives someone later simplifying the ORDER BY back to occurred_at_utc alone, at which point the default RANGE frame gives every row sharing a timestamp one shared running total.
GROUP BY visitor_id and the island number, then MIN(occurred_at_utc) AS session_start, MAX(...) AS session_end, COUNT(*) AS event_count, session_start::date AS session_date.
Reconcile against fct_session on one sample day. The counts should agree except for server-emitted events carrying no client session, so a systematic difference beyond those is a bug in the gap rule or in the ordering.

Worked solution (30 min)

Pick one high-volume visitor and dump their ordered event timestamps for a day to trace by hand.
Add LAG with the tiebreaker and eyeball the computed gaps.
Add the three-part boundary flag and confirm the first event of each date is flagged.
Add the running SUM with an explicit ROWS frame, then group and aggregate.
Compare total event_count against the raw input count, and compare session counts to fct_session for the sample day.

Expected result: One row per (visitor_id, island). SUM(event_count) equals the input row count exactly, with no events lost or duplicated. No session_end falls on a different date from its session_start.

Verify it yourself

Total events in equals total events out.
MAX(session_end::date - session_start::date) is 0 across all rows.
For a visitor ordered 09:00, 09:10, 09:55, 23:58, 00:02, the result is four sessions, not three.
No two sessions for the same visitor have overlapping [session_start, session_end] ranges.
Swapping ROWS for RANGE while event_id stays in the ORDER BY changes nothing; dropping event_id from both ORDER BY clauses does change the boundaries for a visitor with duplicate timestamps, which locates the guard in the tiebreaker rather than in the frame keyword.

Follow-up

Why 30 minutes? What does a 5-minute rule do to sessions-per-visitor and to any per-session conversion rate?
The same person uses phone then laptop. Two visitor_ids, two sessions. What breaks if you sessionise on user_id instead?
The midnight rule splits an overnight session. Which metrics does that bias, and in which direction?

Attribute account MRR to first-touch channel without seat fan-out

Medium · fan-out · joins · revenue · attribution

dim_user holds user_id, account_id, first_touch_channel, account_created_at_utc. dim_account holds account_id, lifecycle_status. fct_subscription_period holds account_id, period_start_utc, period_end_utc, period_status, mrr_cents_constant_fx. For a given as-of date, report active MRR by the first-touch channel of the account's earliest-created user. An account has many users and many periods. The channel totals must sum exactly to total active MRR on that date, and accounts whose label is NULL must appear as their own bucket.

Approach

Reduce the label side to one row per account before any join: ROW_NUMBER() OVER (PARTITION BY account_id ORDER BY account_created_at_utc, user_id) = 1 over dim_user, carrying first_touch_channel. Joining dim_user to the period table directly repeats each revenue row once per seat.
Reduce the money side to one row per account too: the period where period_start_utc <= :as_of AND period_end_utc > :as_of AND period_status IN ('active','past_due'). If more than one row survives that filter the account holds overlapping subscriptions, which must be deduped or deliberately summed, and either way the choice is stated rather than left to the join.
Join the two one-row-per-account CTEs and SUM(mrr_cents_constant_fx). Use the constant-FX column, since the same query run in two quarters otherwise reports currency moves as channel performance.
Bucket NULL first_touch_channel as 'unattributed' with COALESCE instead of letting it drop. Roughly the share of users with no observed touch is not small, and dropping it understates the total and inflates every named channel's share.
Reconcile: the SUM over the joined result must equal the SUM over the period CTE alone. That single equality check catches fan-out immediately, which is why it is worth writing before presenting the number.

Follow-up

Which user should own the account's label: earliest created, the 'owner' role, or the one who converted? What does each choice systematically favour?
What does this table entitle you to say about the value of a channel, and what does it not?
Some accounts have a parent_account_id. How does rolling those up change both the numerator and the channel mix?

What techniques would you use to predict customer churn, and what features would you consider most important?

Medium · product sense and metrics

Approach

Name one primary metric, then the guardrail that stops it being gamed.
State what result would change your recommendation, so the answer is falsifiable.
Decompose the metric into the rates that drive it, and say which one you would check first.

Follow-up

Which segment would you cut first, and what would that rule out?
How would you detect that the metric is being gamed rather than genuinely improving?

How do you ensure that your predictive models do not introduce bias, especially when dealing with sensitive customer data?

Medium

Approach

State your assumptions explicitly before working the problem.
Say what you would check first and why it is the highest-information step.
Work from the decision backwards to the evidence you would need.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

Describe your approach to handling missing or noisy data in a large customer dataset.

Medium

Approach

Clarify what is being asked and what a complete answer would contain.
Say what you would check first and why it is the highest-information step.
State your assumptions explicitly before working the problem.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

A completion rate the owning team can move without fixing anything

Medium · gaming · instrumentation · funnel

A team's target is core-flow completion rate: distinct fct_event.flow_instance_id with a 'flow_completed' event within 30 minutes of its 'flow_started' and no 'error_shown' carrying the same flow_instance_id in between, over distinct flow_instance_id with a 'flow_started' in the window, split by surface and app_version. The same team owns the client that emits those events and the tracking plan that defines them. List the ways this rate rises without any user completing more flows, then redefine the metric and its guardrails so those routes are closed. Deliverable: the hardened definition.

Approach

Work the emission side first, because that is what the team controls: delay minting flow_started until after the first screen so the highest-dropping attempts leave the denominator; stop emitting or rename error_shown; mint a fresh flow_instance_id on each retry so one failed attempt becomes several attempts whose last one completes; move flow_completed earlier in the flow.
Sort those moves by where they are visible. None of them shows in the rate itself; three of them show only in volume, which is why the denominator has to be published on the same chart as the rate.
Re-anchor the numerator on something outside the flow's own instrumentation: require a downstream is_core_action = TRUE event for the same user_id within 30 minutes of flow_completed, so a completion only counts when it produced the thing the flow exists to produce.
Add the guardrail that catches the retry route specifically: mean and p90 flow_instance_id per user per day, with the rule written down that a rising completion rate alongside rising attempts per user is a regression and not a win.
Make definition changes visible instead of forbidden: stamp a tracking-plan version on the series and re-base the history when event semantics or the 30-minute window change, rather than splicing two definitions into one line.

Worked solution (25 min)

Enumerate at least four emission-side moves and mark for each whether it shows in the rate or only in volume.
Pin the denominator: publish flow_started per 1,000 sessions and per distinct user beside the rate.
Rewrite the numerator to require a downstream core action for the same user within 30 minutes.
Add the attempts-per-user guardrail with its interpretation rule stated as a sentence.
Version the definition and write the re-base policy for the historical series.

Expected result: A hardened definition in which each enumerated gaming route is either blocked by the numerator, exposed by a published volume series, or forced to surface as a definition version change.

Verify it yourself

Replay one untouched historical week under the old and hardened definitions. A large gap means the hardening changed the meaning of the metric, not only the incentives around it.
flow_started per 1,000 sessions should be roughly continuous across an app_version boundary unless the flow's entry point genuinely moved; a step change there is an instrumentation change.
Attempts per user and completion rate should not rise together within one build.

Follow-up

How do you distinguish a genuine instrumentation fix from gaming, given both look like a step change confined to one release?
The jump appears in exactly one app_version. Does that exonerate the team or implicate it?
What do you do with eighteen months of history once the definition is hardened?

Separate a definition edit from a behaviour change

Easy · definition-change · metric-versioning · cohorts

Seven-day activation rate is documented as core actions on at least 2 distinct UTC dates inside the first seven days after account_created_at_utc, and every cohort published through last week was computed on that definition. The dashboard now reads 38% for the signup cohort that started Monday, against 31% for the cohort before it. Two things landed in that week: an onboarding change, and a commit to the metric's SQL that you have not read yet and that came with no documentation update. You have dim_user, fct_event and the metric's version history. Deliver two numbers: how many of the 7 points are behaviour and how many are the definition. Then say which published cohorts are no longer comparable.

Approach

Diff the metric SQL across the commit boundary and enumerate every changed predicate individually: the distinct-day threshold, the is_internal exclusion, the is_core_action source, the window bounds, and the identity key. A single commit routinely changes more than one, and each has its own sign.
Dual-run both definitions over the same 26 cohort weeks. The definition effect is the level shift between the two series computed on identical data, which isolates it from anything that happened in the world.
Read the behaviour effect only from the old-definition series, comparing the new cohort to its own trailing cohorts. The new-definition series cannot answer the behaviour question because it has no pre-period.
Explain the mechanism of the changed predicate rather than only its size. Lowering a distinct-day threshold from 2 to 1 admits every user who acted once in a single session, which is a large and low-intent population, so a several-point jump is the expected magnitude and not a surprise.
State the restatement plan: pick one definition, backfill the full history on it, and annotate the break date. A series carrying two definitions is not a time series.

Follow-up

The onboarding team wants the 1-day threshold kept because it is easier to move. What is your argument, and what would change your mind?
How would you make a definition change visible to every consumer of this metric without relying on people reading a changelog?

Suggested practice checklist

For someone who can already write the query and train the model but stalls when asked what to measure or whether a change is worth making. Metric definition and case structure come first; the technical work is kept as maintenance rather than the centre of the week.

Day 1 — Metric anatomy

For three products you use daily, write one primary metric, two input metrics that plausibly move it, and one guardrail that would catch a cheap way of moving the primary at the cost of the product.
For one of them, specify the metric precisely enough that two analysts would return the same number: numerator, denominator, unit of observation, time window, and how returning and deleted accounts are treated.
Pick a ratio metric and write what happens to it when the denominator shrinks for reasons unrelated to the numerator, with a concrete example of that happening.

Deliverable: A one-page metric tree for one product, with the primary metric written as an unambiguous spec.

Day 2 — Diagnosing a drop without guessing

Take the prompt "weekly active users fell 8 percent week over week" and write the segmentation plan before proposing any cause: platform, region, tenure cohort, acquisition channel, and whether the movement sits in the numerator or in a changed denominator.
List the instrumentation failures that manufacture fake drops (a client release that stopped firing an event, a bot filter change, a shifted date boundary or timezone) and write the query that rules out each one.
Rehearse stating the boring explanations first, seasonality and day-of-week composition, before reaching for a product cause.

Deliverable: A drop-diagnosis checklist short enough to recite from memory in under a minute.

Day 3 — Should we build it

Take a feature idea and write it as a bet: what you believe is true, what would have to be true for it to pay off, the metric that would confirm it, and the effect size that would justify the engineering cost.
Size the opportunity top-down and bottom-up, then reconcile the two numbers in writing instead of quoting whichever is friendlier.
Write the counter-metric that would make you kill the feature even if it wins on the primary metric.

Deliverable: A one-page product memo ending in a decision rather than a list of considerations.

Day 4 — The places aggregate numbers lie

Construct a Simpson's paradox numerically: two segments where the treatment wins within each segment yet loses overall, and identify the shift in segment weights that causes it.
Take a heavy right-tailed quantity such as revenue per user and write why the mean is the wrong summary, which percentile you would report instead, and what a moving mean with a stable median tells you.
Write your definition of a session for the product from day one, then name two real behaviours it misclassifies.

Deliverable: One page holding a worked Simpson's paradox table and a session definition with its two known failure cases.

Day 5 — Technical maintenance, aimed at metrics

Solve four timed SQL prompts that all end in a ratio metric, so the question of grain stays live in every answer.
Compute a 95 percent confidence interval for a proportion on a small sample, and state why the normal approximation is unreliable when either np or n(1 minus p) falls below roughly 10, along with which interval you would use instead.
Take one metric from your day-one tree, write the query that computes it correctly, then write the query that computes it wrong in the most plausible way and explain how you would notice.

Deliverable: Four solved prompts plus a matched correct and plausible-wrong query for one metric.

Day 6 — Turning engineering work into data science stories

Write three project stories as situation, decision, trade-off, outcome, each carrying one number and one thing you got wrong.
For the story you will lead with, prepare an answer to "what would you do differently" that names a decision you made, not a constraint you were handed.
Practise the sentence that reframes a systems project as a question project: the question the work answered, ahead of the pipeline it shipped.

Deliverable: Three written stories with the lead story delivered aloud and timed under four minutes.

Day 7 — Mock case and gap list

Run a 40-minute mock case with someone playing a product manager who pushes back on your metric choice, and record it.
Listen back and mark every moment you proposed a solution before the success metric existed.
Rewrite those moments as the question you should have asked, and rehearse the first 90 seconds of the case until scoping comes before solving.

Deliverable: A recorded case plus a rewritten opening 90 seconds.

The project you argued against

Saying no well is a senior skill and it is rarely rehearsed. Think of a time you told someone their analysis was not worth doing, or that the experiment could not answer their question at the sample size available. Explain what you offered instead. Refusal without an alternative reads as obstruction rather than judgement.

How do you handle situations where business requirements are vague or constantly changing?

Medium · behavioural and stakeholder questions

Approach

Quantify the outcome, including what you would not claim credit for.
Close with what you would do differently, concretely.
Name the disagreement or constraint, and how you resolved it with evidence.

Follow-up

What would you do differently if you ran that project again?
What did you decide not to do, and why?

Describe a project where you had to learn a completely new technology (like GenAI) on the fly. How did you approach it?

Medium · behavioural and stakeholder questions

Approach

Name the disagreement or constraint, and how you resolved it with evidence.
Pick a story where you drove the decision, not one where you observed it.
Close with what you would do differently, concretely.

Follow-up

What would you do differently if you ran that project again?
What did you decide not to do, and why?

Turn an ambiguous onboarding question into a measurable metric

Easy · scoping · metric definition · stakeholder

Two days before a planning review, a director asks whether onboarding is working. You have dim_user (account_created_at_utc, signup_surface, is_internal), fct_event (is_core_action, flow_id, flow_instance_id, event_name, occurred_at_utc, received_at_utc) and fct_session. No further meeting with the director is possible before you start work. Deliver three clarifying questions you would send in writing, the metric you will compute in the meantime with its numerator, denominator, window and exclusions, and one sentence naming the question you are deliberately not answering.

Approach

Recognise what is being probed: whether you convert a goal into a computable predicate without stalling for requirements or guessing in silence. Listing clarifying questions is the generic answer; shipping a defensible default alongside them is the strong one, because the review is in two days and it will happen with or without you.
Infer the decision behind the request. A question about whether onboarding works, arriving before a planning cycle, usually means whether to staff it next quarter. That points at a rate with visible headroom over several cohorts, not at a descriptive dashboard.
Write the three questions so that each one changes the SQL. Which population, all signups or only self-serve from dim_user.signup_surface. What counts as working, reaching a core action or completing the onboarding flow_id. Against what bar, last quarter's cohorts or a stated target.
Propose the default explicitly: seven-day activation on weekly signup cohorts. Numerator, users with is_core_action = TRUE events on at least two distinct UTC dates inside [account_created_at_utc, account_created_at_utc + 7 days). Denominator, the signup cohort with is_internal = FALSE. Publish with an eight-day lag, and state that the two-distinct-days threshold is a frozen choice rather than a discovery.
Name the exclusion in the same breath as the number. The series shows whether users activate; it does not establish that onboarding caused the level, which needs a staged rollout or an experiment.

Follow-up

The director replies that they meant the onboarding flow specifically, not activation. What changes in the query and in the caveats?
Your cohort metric needs an eight-day lag and the review is in two days. What do you present, and how do you label it?
Two of your three questions come back unanswered. Which one do you refuse to proceed without?