Interview guides · Arcus FM

Arcus FM Software Engineer Interview Questions & Guide 2026

Debugging practice for Arcus FM software engineer candidates: reproduce it, narrow it, then change one thing per run.

The 60-second brief

As a Software Engineer at Arcus FM, you occupy a vital position within a company dedicated to facilities management and building technology. Your work directly impacts the efficiency, safety, and operational excellence of the physical environments Arcus FM maintains. By developing and maintaining the software infrastructure that powers these facility services, you enable the organization to deliver high-quality, data-driven solutions to its clients.

If the seat owns a service boundary, scope your preparation toward failure behaviour rather than topology. Retrying over an at-least-once channel produces duplicates by construction, so a retry policy is only as safe as the idempotency key underneath it.

Focus areas

Trace a symptom to a mechanism under load
Detect concurrent edits instead of losing writes
Bound every outbound call with a timeout

Overview

This role is inherently cross-functional, requiring you to translate complex facility management requirements into robust, scalable technical solutions. You will be expected to bridge the gap between operational needs and digital execution, ensuring that the technology stack is not only reliable but also innovative. Whether you are working on maintenance scheduling systems, reporting tools, or integration services, your contributions are the backbone of the company’s ability to manage complex assets at scale.

The Arcus FM interview process

Arcus FM candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Preliminary Screening

Because the format is not fixed, the first job in the room is classification. Listen to the opening question and decide what it is: a probe into work you have already described, a fresh problem to solve now, or a conversation about how you operate. Each wants a different register, and the common failure is forcing a rehearsed structure onto a question that did not ask for it. Running a full design ritual on a ten-minute debugging question reads as not listening. When you cannot tell which it is, ask how long they want to spend and answer at that depth.

What to demonstrate

Whether the shape of your answer matches the question, so a yes-or-no gets answered before it is justified and an open prompt gets a direction before a detour
Whether you check how much depth is wanted instead of deciding for them, and whether you stop when the answer is complete rather than continuing until someone interrupts
Whether you can be redirected in the middle of an answer without restarting it from the beginning
Whether a question outside your experience gets an honest boundary followed by reasoning from what you do know, instead of a confident answer with nothing behind it

How to prepare

Rehearse one project at three lengths, roughly thirty seconds, three minutes, and a full walkthrough at the depth of a design review, and practise switching between them when someone interrupts mid-telling
Have someone ask you five questions of deliberately mixed type in one sitting without telling you the types, and score only whether you identified each one correctly before you started answering
Draft the sentence you will use to check depth, along the lines of asking whether the short version is useful here or they want the detail, and use it in a real conversation this week so the day of the round is not its first outing

Technical Discussions

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first

Role Assessments

What this round decides is narrow: whether you can produce code that runs and is correct on inputs nobody showed you. An elegant solution that does not compile scores below a plain one that does, so write a correct brute force first, say out loud that you know its cost, and improve it with the working version still on screen. What separates strong answers is who finds the broken case. Trace your own code against an empty input, a single element, and duplicate keys before you say you are finished, because being told is far more expensive than noticing.

What to demonstrate

Whether degenerate inputs get checked without being asked for: an empty collection, one element, every element equal, and the extreme value the input type allows
Whether the complexity you state matches the code you actually wrote, including a sort or a copy sitting inside a loop
Whether the finished answer is verified against the worked examples before you call it done, rather than assumed correct because the code reads correctly

How to prepare

Take five problems you have already solved and, without running anything, write down what each returns for empty input, a single element, and all-duplicates. Then run them and count how many you predicted wrong.
Drill the brute force as its own skill: on ten problems, write only the obviously-correct slow version and time how long it takes to get it passing. If that is more than a few minutes, that is what to practise, not the optimal version.
Add a fixed last step before you submit anything, reading only the loop bounds and the initial value of each accumulator, which is where most off-by-one errors live

Where candidates lose points

Letting a slow dependency consume unbounded concurrency

The failure that takes a service down is usually not an error but a delay. A dependency answering in thirty seconds instead of fifty milliseconds holds each request's worker or connection six hundred times longer, and since required concurrency is arrival rate times latency, a fleet sized for sixty in-flight requests now needs thirty-six thousand to sustain the same rate - so it queues, and requests whose clients have already abandoned them still occupy resources. Retries make it precisely worse: a policy of three attempts triples the load on a dependency at the exact moment it is least able to serve, which is how one slow dependency becomes an outage of everything sharing that pool. Containment is four specific things - a timeout on every outbound call shorter than the caller's remaining budget, a bounded pool per dependency so one cannot starve the others, backoff with full jitter rather than a fixed delay so retries do not resynchronise, and a circuit that stops sending once the failure rate makes an attempt pointless.

Assuming an isolation level prevents the anomaly you actually have

Isolation levels are named by the SQL standard but implemented differently, so any claim about one is only true of a named engine. PostgreSQL defaults to READ COMMITTED, where every statement takes a fresh snapshot, so two statements inside one transaction can legitimately disagree about the same row. Its REPEATABLE READ is snapshot isolation: it removes non-repeatable and phantom reads but permits write skew, where two transactions each read a set, each conclude their own write is safe, both commit, and the combined result violates a constraint that no single row expresses. Only SERIALIZABLE closes that, and it closes it by aborting a transaction with a serialization failure (SQLSTATE 40001), which means the guarantee is theoretical unless the application has a retry loop. InnoDB's REPEATABLE READ is a different mechanism again - plain SELECTs read a consistent snapshot while locking reads and writes see the latest committed row - so a read-modify-write inside one transaction can act on a value that the transaction's own earlier SELECT never returned.

Treating a network call as though it were a local function call

A remote call can be slow, fail, or return after you stopped waiting, so name the timeout, the retry policy, and what the caller sees while the dependency is down. A call with no timeout turns one slow dependency into an exhausted thread or connection pool in every service upstream of it.

A queue or buffer with no bound

Every producer-consumer boundary needs a capacity and a policy for reaching it: block the producer, shed load, or drop the oldest entry. Unbounded buffering converts a temporary slowdown into memory exhaustion and hides the backpressure signal that would have revealed the consumer was falling behind.

Questions & practice

Diff a projection against the primary without per-row point reads

Hard · reconciliation · range hashing · throttling

The listing projection has drifted and some rows show a stale version. The primary holds 40,000,000 resource rows across 12,000 tenants while serving 1,200 writes and 14,000 reads per second. The obvious repair, reading each resource row and comparing its version against the projection, is correct and would eventually finish. Explain precisely why it is unacceptable here, then give a diff that finds the differing rows, state its complexity, and make it safe to run against a live primary. Replication lag is usually under 100 ms and is not bounded.

Approach

Quantify the naive cost rather than calling it slow: 40,000,000 point reads at even 0.5 ms each is over five hours serialised, and the only lever is concurrency, which is exactly what you cannot spend. The primary's pool is sized for the write path, and 40,000,000 random reads evict the buffer cache that sustains the 85 percent cache hit rate, so the audit degrades the system it is auditing.
Replace random access with one ordered pass per side. Both sides can be read in (tenant_id, resource_id) order, which is a sequential scan on each and a merge join in O(n) time and O(1) memory. For a dense diff that is the whole answer, and it reads the primary once instead of 40,000,000 times.
For the expected sparse case, compare range hashes instead of rows: partition the key space, compute per range an order-independent aggregate over hash(resource_id, version), compare aggregates, and descend only into ranges that differ. With d differing rows and branching factor B, at most d ranges mismatch per level, so the drill-down examines O(d log_B(n/d)) ranges and reads full rows only in mismatching leaves.
Aggregate with a sum modulo 2^64 or a multiset hash, never XOR. XOR is order-independent but self-cancelling, so two rows wrong in the same way, or a row duplicated on one side, leave the range aggregate matching and the range is declared clean.
Pin the comparison to a point in time or it reports lag as drift: consider only rows whose updated_at is older than now minus a lag margin, and re-check each candidate mismatch individually before repairing. At 1,200 writes per second a diff without this reports thousands of false positives, and an unattended repairer would then overwrite live rows with stale values.
Make the run resumable and throttled: batch by range key, persist the last completed range, and watch a signal such as replica lag or primary CPU, pausing rather than pressing on. A reconciliation that cannot be stopped and resumed gets killed halfway and restarted from zero, which is how a repair becomes an incident.

Worked solution (35 min)

Compute the naive cost explicitly at 40,000,000 reads and 0.5 ms each, then at 100 concurrent, and state what those connections do to a pool already carrying 1,200 writes per second.
Write the merge-join version over (tenant_id, resource_id) and state its memory.
Define the range aggregate: the range key, the per-row hash input, and the combining function, with one sentence excluding XOR.
Work an example with 40,000,000 rows, branching factor 256 and 5 differing rows, and count the ranges examined.
Add the watermark filter and the resume point, and name the throttle signal the loop watches.

Expected result: A rejection of per-row point reads backed by the time cost and the cache-eviction argument, a single ordered merge join as the dense-case answer at O(n) time and O(1) memory, a range-hash drill-down examining O(d log_B(n/d)) ranges using a sum or multiset hash rather than XOR, a watermark excluding recently written rows, and a resumable throttled run loop.

Verify it yourself

Injecting one known stale row makes exactly one leaf range mismatch and the drill-down reaches it.
Duplicating a row on one side is detected, which is precisely the case XOR would miss.
Running the diff twice against an idle system reports zero mismatches both times.

Follow-up

The diff reports 900 stale rows. How do you decide between patching those rows and rebuilding the projection from resource_revision?
Same job, but the projection lives in a search index that cannot be scanned in key order. What changes?
How would you run this continuously at low cost instead of only as incident response?

Archive a resource graph without breaking live references or recursing

Medium · graph traversal · topological order · tenant isolation

Resources reference other resources within a tenant; for the largest tenant the reference table holds up to 2,000,000 nodes and 8,000,000 edges. Archiving a resource must archive everything reachable from it that nothing outside the set still references, refuse when a live external referrer exists, and terminate when references form cycles, which they legitimately do. Produce the archive order and the refusal list, targeting O(V+E). Say what stops the traversal crossing a tenant boundary, and why recursion is the wrong control structure at this size.

Approach

Load the subgraph with the tenant predicate on both endpoints of the edge, not only on the side you started from. Scoping the left table alone is the classic cross-tenant leak: one mis-entered edge then pulls another tenant's resources into the traversal and, worse, into the archive.
Traverse iteratively with an explicit stack. A 2,000,000-node graph can hold a chain deep enough to exhaust a native stack in the low tens of thousands of frames, and that failure is a process crash rather than an error you can return.
Treat cycles as data rather than corruption: compute strongly connected components with Tarjan in O(V+E) using its own explicit stack, then condense. The condensation is a DAG, so a topological order over it gives the archive order, and every member of a component archives in one transaction because no order within a cycle is valid.
Decide refusals with reverse edges. A candidate is archivable only if every in-edge originates inside the candidate set, so build the transpose or count in-degrees restricted to the visited set, and emit each blocked resource with the id of the external referrer, which is the only part of the answer an operator can act on.
Store the graph as CSR rather than a map of lists: an offsets array of V+1 8-byte entries plus E 8-byte targets is about 80 MB at this size, where boxed adjacency lists cost several times that and lose cache locality on every hop.
Run Kahn over the condensation for the order in O(V+E). If the emitted count is short of the component count the condensation step itself is wrong, since a condensation cannot contain a cycle, which makes the check free.

Follow-up

The graph is read in one query and the archive writes a minute later. What can change in between, and how do you make the write safe?
The candidate set is 400,000 resources. Is that one transaction, and if not, what does a half-finished archive look like to a reader?
An edge points at a resource in another tenant. Is that a refusal, an error, or an alert?

Collapse a redelivered event batch into per-aggregate high-water marks

Easy · hashing · at-least-once · aggregation

You drain a batch of up to 5,000,000 events, each (aggregate_id BIGINT, aggregate_version INT, event_type, payload). The log guarantees order within one aggregate only; the batch merges 64 partitions, and a relay failover has redelivered a range, so an older version for an aggregate can appear after a newer one. Given a map of last_applied_version per aggregate, produce the events worth applying, at most one per (aggregate_id, version), plus the count discarded. Target O(n) time. State the memory for 2,000,000 distinct aggregates and what you do when it does not fit.

Approach

One pass, one hash map from aggregate_id to the highest version kept, and a discard counter. An event whose version is at or below last_applied_version for its aggregate is dropped without further work, which is the whole reason the event carries its version rather than a delta. O(n) expected time, O(d) space in distinct aggregates.
Keep the maximum, never the last occurrence. The redelivered range means the final appearance of an aggregate in the batch can be an older version than one seen earlier in the same batch, so last-wins applies stale state over newer state and the projection regresses with no error anywhere.
Cost the memory instead of calling it large: an 8-byte key plus a 4-byte version is 12 bytes of payload, and an open-addressed table held at a 0.7 load factor costs roughly 17 bytes per entry before per-slot metadata, so 2,000,000 aggregates is tens of megabytes in a native layout and several times that in a runtime that boxes both key and value.
If the distinct set exceeds memory, partition on hash(aggregate_id) mod P and reduce each partition independently. Every event for one aggregate hashes to the same partition, so the per-partition result is exact and the merge is concatenation rather than a second reduction.
Reject sorting the batch by (aggregate_id, version) as the default. It is O(n log n) and buys nothing, because max is associative and commutative and needs no ordering; sorting earns its cost only when the downstream consumer must receive the events in order rather than a per-aggregate winner.
Separate the two mechanisms out loud: in-batch deduplication does not make the consumer idempotent, because the same event redelivered tomorrow arrives in a different batch entirely. The projection write itself still has to be keyed on (aggregate_id, version).

Follow-up

The payload is a patch rather than a snapshot, so applying only the highest version loses the intermediate changes. What changes in your reduction?
How do you detect that version 7 arrived while version 6 was never delivered, and what should the consumer do about the gap?
Two events for one aggregate carry the same version with different payloads. Which one is wrong, and how would you find out?

Keep soft-deleted accounts from blocking re-registration

Easy · soft delete · unique constraints · engine differences

app_user holds user_id, tenant_id, email CITEXT, password_hash (NULL for SSO principals), email_verified_at, auth_version, status ('invited','active','suspended','deactivated'), created_at, updated_at, deleted_at. Two live accounts for one address inside a tenant must be impossible, but an address freed by a soft delete must be reusable, and the same tenant may delete and re-register it repeatedly. Write the uniqueness DDL for PostgreSQL 16, then the equivalent for MySQL 8 where partial indexes do not exist, and say what each permits once three deleted rows already hold that address.

Approach

Start from what is actually unique: not (tenant_id, email), but (tenant_id, email) among live rows. PostgreSQL says that directly — CREATE UNIQUE INDEX app_user_live_email ON app_user (tenant_id, email) WHERE deleted_at IS NULL. A full constraint over the same two columns burns the address permanently the first time someone deletes an account.
Keep case-insensitivity in the type or the index, never in the application: CITEXT as given, or UNIQUE (tenant_id, lower(email)) as an expression index where the extension is unavailable. A case-sensitive unique column is exactly how two accounts for one human appear.
For MySQL 8 the predicate has to move inside the key: add a discriminator column that is a constant 0 while the row is live and is set to user_id on delete, with UNIQUE (tenant_id, email, deleted_marker). Live rows share the constant and still collide; deleted rows differ from each other and stop colliding.
State the NULL variant and its dependency: leaving the marker NULL for deleted rows also works, because a unique index treats NULLs as distinct — true in MySQL, and true in PostgreSQL only under the default NULLS DISTINCT, which PostgreSQL 15 lets you reverse. Check the polarity against the three existing deleted rows: constant-on-live is what preserves the collision you want, and reversing it silently admits duplicate live accounts.
Say what a soft delete must do besides setting deleted_at: increment auth_version so existing tokens stop validating, leave resource.owner_user_id and resource_revision.actor_user_id intact, and accept that the address is retained — erasure is a different requirement answered by scrubbing the column, not by a DELETE that would break those references.

Follow-up

A deleted account re-registers with the same address the next day. Do the old resource rows follow the new user_id, and how does the API keep the two principals apart?
How do you honour an erasure request while resource_revision.actor_user_id still references this table?
What changes if a user may hold membership in two tenants?

Find version gaps and relay lag with window functions

Medium · window functions · event tables · frame semantics

outbox_event holds event_id, aggregate_type, aggregate_id, aggregate_version, event_type, payload, status ('pending','published','dead'), attempts, created_at, published_at. A projection is missing rows and you must decide whether the relay skipped events or the consumer dropped them. Write three queries over the last seven days: one listing every aggregate_id whose published aggregate_version sequence has a hole, one giving per-day counts with a running total, and one returning the newest published event per aggregate. For each, say where the window function is evaluated relative to WHERE and LIMIT. PostgreSQL 16.

Approach

Gaps: compute lead(aggregate_version) OVER (PARTITION BY aggregate_id ORDER BY aggregate_version) in a subquery, then filter next_version <> aggregate_version + 1 in the outer query. Window functions are evaluated after WHERE, GROUP BY and HAVING and before the outer ORDER BY and LIMIT, so the predicate cannot sit in the same WHERE clause and PostgreSQL 16 has no QUALIFY.
Say what the seven-day filter does to the answer: it truncates every partition, so the first row per aggregate has no predecessor inside the window and a hole spanning the boundary is invisible. Widen the window, or join to resource.version as the authority for the true maximum.
Running total: SELECT date_trunc('day', created_at) AS d, count() AS n, sum(count()) OVER (ORDER BY date_trunc('day', created_at) ROWS UNBOUNDED PRECEDING). An aggregate inside a window call is legal because grouping runs before windowing. The grouping key is unique per row here so ROWS and RANGE agree, but write the frame anyway — over ungrouped rows with tied timestamps the default RANGE frame pulls in every peer row and the total jumps.
Newest per aggregate: DISTINCT ON (aggregate_id) ... ORDER BY aggregate_id, aggregate_version DESC is the cheap PostgreSQL-only form when an index matches that order; row_number() OVER (PARTITION BY aggregate_id ORDER BY aggregate_version DESC) = 1 is the portable form and needs a subquery for the same evaluation-order reason as the gap query.
Interpret rather than report: no gaps plus a normal p95 of published_at - created_at points at the consumer; gaps or a fat lag tail point at the relay; rows still 'pending' with attempts > 0 point at neither, because they never left the database.
Be explicit that the partial index on (created_at, event_id) WHERE status = 'pending' does not serve any of these — they read published rows. Name the index a recurring monitor would need, and say why a query run twice a year may not deserve one.

Worked solution (30 min)

Write the three queries against seven days of data and confirm each returns without error.
In a scratch copy, delete one middle event for a single aggregate and confirm the gap query names that aggregate and the versions either side.
Run a running total over ungrouped rows ordered by date_trunc('second', created_at), once with the default frame and once with ROWS, and record where the two series diverge.
Compare the DISTINCT ON and row_number() plans on the same data and record rows-read for each.

Expected result: The gap query returns one row per hole with the version on each side; the daily query returns seven rows whose running total ends at the seven-day count; the newest-per-aggregate query returns exactly one row per aggregate_id present in the window. The RANGE running total is higher than the ROWS one at every tied second.

Verify it yourself

The per-day counts sum to COUNT(*) over the same predicate.
Re-running the gap query after reinserting the deleted event returns zero rows.
count(*) of the newest-per-aggregate result equals count(DISTINCT aggregate_id) over the same filter.

Follow-up

Relay failover redelivers events. Does a duplicate break the gap query, and how would you detect one from this table alone?
Turn the gap check into a continuous monitor rather than a query someone runs after an incident. What does it watch?
The consumer claims it never received event 4,812,006. What do you look at, in what order?

How do you approach integrating new software features with existing legacy systems?

Medium

Approach

Work from the requirement backwards to the design.
Clarify what is being asked and what a complete answer contains.
State your assumptions explicitly before working the problem.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

What is your preferred approach to testing, and how do you ensure high code quality?

Medium

Approach

Clarify what is being asked and what a complete answer contains.
Work from the requirement backwards to the design.
Say what you would check first and why it is the highest-information step.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

Walk me through a challenging technical problem you solved recently and the steps you took to reach a resolution.

Medium

Approach

Say what you would check first and why it is the highest-information step.
State your assumptions explicitly before working the problem.
Clarify what is being asked and what a complete answer contains.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

Design the async export contract a client can resume safely

Hard · async operations · idempotency · leases

A tenant asks for a CSV of every resource. The work runs for minutes on the worker fleet through a job_run row carrying a lease, an attempt count and a dedupe_key, far past the edge's 400 ms budget. Callers are a browser that polls and a script that walks away and checks later. Specify what the submit call returns, the operation resource and its states, how a duplicate submit is handled, how a client learns about completion, what cancellation means given that a lease can expire mid-run, and how the result is fetched and when it expires.

Approach

Split the API in two. Submit returns 202 with an operation id and a location to poll, and never blocks on the work. The operation is a real resource with its own lifecycle - queued, running, succeeded, failed, cancelled - plus attempt, a monotonic progress figure, and a terminal error drawn from the same code taxonomy the synchronous endpoints use, so a client needs one error vocabulary rather than two.
Deduplicate at submit using job_run.dedupe_key, unique over (job_type, dedupe_key) while status is 'queued' or 'running': a repeat submit of the same logical export returns 200 with the existing operation instead of 202 with a new one, and the partial index deliberately permits a legitimate re-run once the first has finished. Pair it with the request's idempotency key so an HTTP-level retry of the submit is exact rather than merely similar.
Tell the poller how to poll: Retry-After on the polling response, a minimum interval enforced at the edge, and a documented maximum lifetime after which an operation is reaped. Polling is the contract of record; the webhook is the fast path, and both must lead to the same terminal state, so a client that receives the completion event and then polls anyway sees no contradiction.
Be exact about cancellation. A cancel request records intent; it cannot stop work already executing. The handler reads the flag at checkpoints, and because a lease expires on a clock that cannot distinguish a dead worker from a slow one, a second copy may start after the cancel was recorded - so the handler re-reads the flag immediately after claiming the lease. 'cancelled' becomes terminal only when no lease is outstanding; reporting it earlier shows a client a stopped job while a worker is still writing output.
Make the handler safe to run twice, because the lease guarantees that it will be. Write output to a deterministic object key derived from the operation id so a second copy overwrites its own work instead of appending a second file, and record completion with a conditional update that only the copy holding the current lease can win.
Treat result fetch as a separate authorised read: a short-lived signed URL, the tenant checked when it is issued rather than only when the file was produced, and a documented retention after which the operation remains terminal but the bytes are gone - a state the client must be able to tell apart from a failure.

Worked solution (40 min)

Write the submit request and its two possible responses, 202 for new and 200 for a duplicate, and the dedupe_key construction.
Draw the operation state machine, marking which transitions a client may observe and which are terminal.
Write the cancellation sequence across a lease expiry, showing where the second copy reads the flag.
Define the output key, the completion update's predicate, and why both are needed for a double run.
Specify result fetch: URL lifetime, authorisation point, retention, and the distinct response once the bytes are gone.

Expected result: A 202-plus-operation contract with deduplicated submits, a documented poll interval alongside an optional completion webhook, cancellation defined as recorded intent with a terminal state gated on lease ownership, an idempotent handler writing to a deterministic key, and a separately authorised expiring result.

Verify it yourself

Submitting the same export twice while the first is running produces one job_run row and one operation id.
Killing a worker mid-export and letting the lease expire yields one output file, not two, and one terminal transition.
A client that receives the completion webhook and then polls sees the same terminal state and the same result location.

Follow-up

An operation has said 'running' for 40 minutes and the worker is gone. What does the client see, and which columns in job_run decide that?
Two tenants each submit 50 exports at once. What in this contract stops one of them delaying the other?
The customer wants the export emailed instead. What changes, and what becomes harder to make exactly-once?

Edge instances grow 400 MB per hour until the nightly restart

Hard · memory leak · heap analysis · metric cardinality · gc

Edge API instances start at 700 MB resident and grow about 400 MB/hour; a nightly rolling restart has hidden it for weeks. Growth continues unchanged when request rate halves overnight, p99 degrades in the last hours before an instance is recycled, and heap used immediately after a forced full GC rises monotonically. The service holds no product state. Name the discriminating measurement that separates the plausible causes, give the most likely cause, and give the fix and how you would verify it.

Approach

Separate resident memory from live heap first, because they fail differently. Resident size can grow from fragmentation, native buffers or thread stacks while the heap is flat; heap used after a full GC rising monotonically is the measurement that says objects are reachable and not being released. You already have it, so this is retention, not fragmentation, and that closes off half the candidate list.
Use the rate's independence from traffic as the discriminator. Growth that continues at half the request rate rules out per-request objects that are merely slow to collect and points at a structure that grows with distinct values observed rather than with call volume. Write the candidates that have that property: a metrics registry keyed on a high-cardinality label, an unevicted cache, an interner, a per-key lock map.
Take two heap snapshots an hour apart and diff by retained size, reading the dominator tree, not by allocation count or instance count. Expect one root holding a map with millions of entries, then follow the reference chain to the code that inserts and never removes. Allocation profilers point at churn, which is the wrong signal here.
The candidate that fits this service is an observability label carrying an identifier, such as a request path recorded before templating so that /v1/resources/48213 becomes its own metric series. That grows with distinct ids seen, is independent of rate, and explains the late p99 degradation, since GC cost rises with the size of the live set.
Fix by bounding cardinality at the source: template the path to /v1/resources/{id} before it becomes a label, move tenant id from a label to a log field or an exemplar, and cap the registry with a bounded map that evicts. Add a cardinality ceiling that fails loudly in a lower environment rather than growing quietly in production.
Verify with a soak rather than a restart. Hold one instance out of the nightly recycle for 48 hours with the fix and compare post-GC heap and series count against an unfixed control taking the same traffic.

Follow-up

Post-GC heap is now flat but resident size still creeps. What are you looking at, and does it matter?
How would you have detected this before an OOM, given the nightly restart masked the trend?
That label is what makes one dashboard useful. How do you keep the dashboard and lose the leak?

Suggested practice checklist

For someone fluent in a dynamic language who has shipped real work but has never had to say what the runtime is doing underneath. The week is built on measuring and deliberately breaking things, because the questions that expose this background are the ones where the interviewer asks why a second time.

Day 1 — Measure before reasoning

Take a slow piece of your own code, write down in advance where you believe the time goes, then profile it and record how wrong the guess was. The cost is usually an allocation you did not notice or an accidental quadratic membership test.
Replace one list membership test inside a loop with a set and measure at a thousand, ten thousand and a hundred thousand elements, confirming the shape of the curve rather than only that it got faster.
Write down the three quantities you can now measure instead of assert: wall time, peak memory, and call count for the function you suspected.

Deliverable: A before-and-after profile of real code plus a written note on the size of the gap between the guess and the measurement.

Day 2 — References, copies, and the bugs they produce

Write the function with a mutable default argument, call it three times, and explain the accumulating result: the default is evaluated once when the function is defined, so every call shares one object.
Build a nested structure, take a shallow copy, mutate an inner element, and show that both views changed, because a shallow copy duplicates the container and not the elements. Then fix it with a deep copy and state the cost you just accepted.
Write two functions, one mutating its argument in place and one rebinding the local name, and predict the caller's view of each before running it. That single distinction produces most of the bugs that pass their tests.

Deliverable: Three small programs whose output you predicted correctly before running, each with a one-line statement of the rule underneath.

Day 3 — Types, once, in a language that checks them

Port one module you have already written, roughly a hundred lines, into a statically typed language, and record every place the compiler demanded an answer your original had left implicit: a value that can be absent, a numeric width, a case never handled.
Write the same signature in both languages and state what the static one guarantees before the program runs and what it does not, since it will not save you from a wrong algorithm or an index out of range.
Write the difference between an interface satisfied by declaration and one satisfied structurally, with one case each where the other approach would miss the mistake.

Deliverable: One module in two languages plus a list of the questions the type checker forced you to answer.

Day 4 — Concurrency, starting with what actually runs at the same time

Run the same CPU-bound function across four threads and four processes and measure both. Under the default CPython build the threaded version will not speed up, because only one thread executes bytecode at a time; the process version will. Check which build you are on first, since free-threaded builds remove that lock and change the result.
Then run a blocking I/O workload across four threads and measure it speeding up, because the interpreter releases that lock around blocking calls, which is why treating threads as useless is wrong as a general claim.
Build the lost update: two threads each incrementing a shared counter a hundred thousand times, and show a final value below the expected sum, because an increment is a load, an add and a store and the thread can be suspended between them. Fix it with a lock and then measure what the lock costs.

Deliverable: Three measurements, threads against processes on CPU work, threads on I/O work, and a demonstrated lost update, each with the mechanism written underneath.

Day 5 — Debugging as a procedure rather than an instinct

Work one real failure as a bisection: find a revision or an input size where it is good and one where it is bad, halve repeatedly, and state the two assumptions bisection needs, that the property changes exactly once across the range and that the test is reliable.
Minimise one failing input to the smallest version that still fails, and record how many rounds it took.
Keep a hypothesis log for one bug in three columns, what I believe, what would disprove it, what I observed, and stop yourself the first time you are about to change two things at once.

Deliverable: One bug worked to root cause with a written hypothesis log and a minimised reproducing input.

Day 6 — Tests that catch the bug you are about to write

Implement an LRU cache with a capacity bound, then write the three test cases that would catch an off-by-one in eviction: insert exactly capacity items and assert nothing was evicted, insert one more and assert the least recently used key is the one gone, and read an old key just before that insert so the eviction victim changes.
Add a property test comparing your implementation against a deliberately slow reference, an ordered list scanned linearly, over a few thousand random operation sequences, because a slow reference finds the cases you would not have thought to write.
Write one numeric test that fails under exact equality and passes with a tolerance, and state why the tolerance has to be relative rather than absolute once the magnitudes grow.

Deliverable: An LRU implementation with three boundary tests, one property test against a slow reference, and one tolerance-based numeric test.

Day 7 — Debug something broken, out loud

Have someone plant three defects in a two-hundred-line program, an off-by-one, a shared mutable state bug, and a wrong error-handling path, then find them while narrating, under a fixed rule: state the hypothesis before touching anything.
Time each one and record which tool found it, reading, a printed value, a debugger, or a test, because the question asked in interviews is how you would find it rather than what it was.
Write the sentence you will use when you do not yet know the cause, one that names the next measurement instead of offering a guess.

Deliverable: A recorded debugging session with time-to-find per defect and the method that found each.

Scope is read from what you decided

Team size, service count and tickets closed say very little. Seniority shows in the decision you owned: what you chose not to build, which constraint you traded away, whose objection you had to resolve before anything could move. A large project where you executed someone else's plan is a small story.

Describe a time you had to debug a complex issue in a production environment. What was your process?

Medium · behavioural and engineering judgement

Approach

State the situation in two sentences and spend the rest on the reasoning.
Close with what you would do differently, concretely.
Give the blast radius: what could have broken, and what you measured.

Follow-up

What would you do differently if you ran that again?
How did you know your change caused the improvement?

How do you prioritize your tasks when faced with multiple urgent requests from different stakeholders?

Medium · behavioural and engineering judgement

Approach

Close with what you would do differently, concretely.
State the situation in two sentences and spend the rest on the reasoning.
Pick a story where you made the decision, not one where you watched it.

Follow-up

How did you know your change caused the improvement?
What did you decide not to do, and why?

Unblock an engineer without taking the keyboard

Easy · mentoring · leases · at-least-once

A teammate has spent two days on a job handler that occasionally writes duplicate rows. They are certain the queue is delivering twice by mistake. You suspect a lease expiring under a slow handler, so the job is running concurrently with itself. Describe how you have unblocked someone in this position: what you asked before offering a hypothesis, what you showed them rather than told them, and what you left them owning. Then say what you would do if their theory turned out to be the right one.

Approach

Ask before diagnosing, and ask for things answerable from data they already have: the attempt count on the job rows that produced duplicates, the handler's observed duration against its lease expiry, and whether the duplicate rows share a natural key that a unique constraint could have caught.
Teach the shape rather than the answer. A lease cannot distinguish a dead worker from a slow one, so a handler that outruns its lease is running twice by design, and deploys deliver the other half by killing handlers mid-run on every rollout. Both of their candidate theories produce identical duplicate rows, which is why the evidence has to come from timings rather than from argument.
Hand over a checklist they execute: a natural key on every write the handler performs so the second copy collides rather than appends, the record of intent written before any external effect, a lease heartbeat while running, and the metric that shows it working.
Keep ownership with them deliberately. Pair on the first write, then step back; if you finish it yourself you have closed one ticket and left the same person stuck on the next redelivery.
Close on the systemic gap that let two days pass, which is usually a missing dashboard for attempt counts or an undocumented at-least-once contract, and fix that rather than only the bug.

Follow-up

How would you distinguish a genuine double-delivery from a lease expiry using only the data already stored?
Their handler calls an external endpoint before recording that it did. What do you tell them to change first?
What do you do the third time the same person brings you the same class of bug?