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Alorica Software Engineer Interview Questions & Guide 2026

Alorica software engineer prep on partial failure: a timed-out request has an unknown outcome, not a failed one.

The 60-second brief

A Software Engineer at Alorica plays a pivotal role in maintaining and evolving the digital infrastructure that powers the company's global customer experience solutions. This position is not merely about writing code; it is about building and sustaining the digital products and applications that allow Alorica to deliver seamless service at scale. You will be responsible for developing robust software solutions that directly impact how the organization operates internally and interacts with its client base.

Treat capacity estimation as a conversion skill rather than a table to memorise: turn a user count and an action rate into requests per second and bytes per day, then name the component that number breaks first. The figure only matters if it changes the design.

Focus areas

Paginate large result sets with keyset cursors
Choose indexes from the query's access path
Detect concurrent edits instead of losing writes

Overview

The work environment is fast-paced and requires a blend of technical precision and adaptability. Whether you are working on legacy systems like VB6 or developing modern solutions within the.NET ecosystem, your contributions are critical to the company's operational efficiency. You will collaborate with cross-functional teams to solve real-world problems, requiring a mindset that balances immediate technical requirements with long-term system reliability.

The Alorica interview process

Alorica candidates report 4 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Recruiter Screen

The person on this call usually cannot evaluate your code and does not need to. They write a short paragraph, and that paragraph is what a hiring manager skims when deciding who to put on your loop. So the test is not whether your work was hard, it is whether a non-engineer can repeat it correctly. Name systems by what they did rather than by their internal codename, give each project a shape (what was breaking, what you changed, what happened after), and keep the whole walkthrough near ninety seconds. Depth that cannot survive a paraphrase reads as vagueness.

What to demonstrate

Whether a non-engineer can restate your projects without distorting them, since their paraphrase is what travels to the hiring manager, not your sentences
Whether each project has a shape rather than a stack list: the failure or constraint, the change you made, the result and how it was measured
Whether you can say what was yours inside a team project without either inflating it or disappearing into the plural

How to prepare

Rewrite each headline project as two sentences with no internal system names and no acronyms outside your company, then say them to someone outside engineering and have them repeat them back. Fix whatever came back wrong
Attach one measured number to each project: the baseline, the change, and the window it was measured over. Where nothing was ever measured, say that plainly rather than reaching for a plausible percentage
Time the background walkthrough against a clock. If it runs past two minutes, compress the earliest role to a single clause and spend the recovered time on the most recent one

Technical Assessments

What this round decides is narrow: whether you can produce code that runs and is correct on inputs nobody showed you. An elegant solution that does not compile scores below a plain one that does, so write a correct brute force first, say out loud that you know its cost, and improve it with the working version still on screen. What separates strong answers is who finds the broken case. Trace your own code against an empty input, a single element, and duplicate keys before you say you are finished, because being told is far more expensive than noticing.

What to demonstrate

Whether degenerate inputs get checked without being asked for: an empty collection, one element, every element equal, and the extreme value the input type allows
Whether the complexity you state matches the code you actually wrote, including a sort or a copy sitting inside a loop
Whether the finished answer is verified against the worked examples before you call it done, rather than assumed correct because the code reads correctly

How to prepare

Take five problems you have already solved and, without running anything, write down what each returns for empty input, a single element, and all-duplicates. Then run them and count how many you predicted wrong.
Drill the brute force as its own skill: on ten problems, write only the obviously-correct slow version and time how long it takes to get it passing. If that is more than a few minutes, that is what to practise, not the optimal version.
Add a fixed last step before you submit anything, reading only the loop bounds and the initial value of each accumulator, which is where most off-by-one errors live

Technical Interviews

Most of the time lost in this format is not lost to thinking. It goes to a standard-library call you half-remember, an off-by-one in a loop bound, and a debugging loop that mutates code at random until something passes. When output is wrong, stop re-reading the whole function: take the smallest input that reproduces it and walk the state through by hand, printing intermediates if the environment allows. Guessing at a fix without a failing case you understand is how a five-minute bug becomes twenty, and the clock does not pause while you do it.

What to demonstrate

Whether you reach the right structure without a detour, and can write it from memory rather than only recall that one exists
Whether overflow is considered where the language has fixed-width integers, since a signed 32-bit value stops at 2,147,483,647 and then wraps in Java, is undefined behaviour in C++, and does not arise in Python, whose integers grow instead
Whether recursion depth is treated as a constraint on large inputs, given that CPython's default limit is 1000 frames and a deep recursion can exhaust the stack in any language where an iterative version would not
Whether a failing case is isolated and explained before any edit is made to the code

How to prepare

From an empty file and with no references open, implement the pieces you lean on most: a heap push and pop, an iterative DFS with an explicit stack, and a binary search whose midpoint is written lo + (hi - lo) / 2, which avoids the overflow that (lo + hi) / 2 can hit in a fixed-width integer type
Time yourself on the ten library calls you look up most, such as sorting with a custom comparator, splitting and joining strings, and finding the next key at or above a value in an ordered map, until the lookup is gone
Take a solution you know is broken and, before touching it, write one sentence naming the input, the expected value and the actual value. Repeat until you do it without deciding to.

Managerial Review

You cannot drill a format you do not know, so put the preparation into material that travels. Three pieces of your own work, each rehearsed until you can take a follow-up you did not anticipate, will carry a conversation or a code walkthrough equally well. Specificity is what separates that from filler. A number needs its definition before it means anything: a p99 is over some window and measured at some hop, and a server-side figure excludes the queueing and network time a client would see. The number you cannot qualify is the one to leave out.

What to demonstrate

Whether your examples carry detail only someone who did the work would hold, such as what the binding constraint actually was, which alternative you rejected and why it was worse, and what you measured on each side of the change
Whether a number survives one follow-up, meaning you can say what it was measured over and whether it moved because of your change or merely alongside it
Whether a failure is described with the specific change that followed it, rather than a lesson stated in general terms
Whether your part in a team effort is stated accurately, including what other people did

How to prepare

Write a page on each of three projects covering the constraint, the option you rejected, the measurement before and after, and what went wrong. Cut any line you cannot take a follow-up on, since you are writing the parts you will be pressed on rather than a summary.
Recover the real figures while you still have access: request volume, data size, latency with its percentile and window, team size, timeline. Note where each came from, whether a dashboard, a design document or memory, and mark the estimates so you can say which they are out loud.
Take your weakest project story to someone who works in a different area and have them ask why four times in succession. The point where you run out of answer is the part to go and re-read before the round.

Where candidates lose points

Choosing an index from the columns a query mentions rather than from how it filters and orders

A composite B-tree index on (a, b, c) can be seeked only as a left prefix: equality on a, then equality on b, then a range or an ordering on c. A query that filters on b alone cannot seek into it at all and at best gets a full scan of the index; a query that filters a and ranges on b gets no benefit from c, because the index is only sorted by c within a fixed (a, b) pair. The practical consequence is that one index per column is close to useless for multi-predicate queries while a single correctly ordered composite index turns a scan into a lookup. The ordering half is what gets missed: if the index cannot satisfy the ORDER BY, the database must read every matching row and sort before the limit can apply, so a LIMIT 20 over a million matching rows still reads a million rows.

Paginating with LIMIT/OFFSET over a set that changes while the client is reading it

OFFSET n makes the database produce and discard n rows before returning anything, so the cost of a page grows with its depth rather than with its size and page 500 costs five hundred pages of work. The correctness problem is worse than the cost: if a row is inserted or reordered between two page fetches, rows shift across the offset boundary and are either skipped entirely or returned twice, and neither outcome leaves any trace in the response for the client to detect. Keyset pagination - WHERE (sort_key, id) < ($last_sort_key, $last_id) ORDER BY sort_key DESC, id DESC LIMIT n, backed by an index in exactly that order - reads only the rows it returns and is stable against concurrent inserts. It requires the tie-break column: a timestamp is not unique, and duplicate sort keys straddling a page boundary reintroduce the skip it was adopted to remove.

Assuming the input fits in memory

Ask how large the input is in bytes before committing to an in-memory algorithm; beyond that point the options are a single streaming pass, an external sort with bounded buffers, or a sketch that trades exactness for constant memory. An algorithm that assumes random access to the whole input is a different algorithm from one that sees each element once.

Quoting amortised or average cost as if it were a worst-case guarantee

Appending to a dynamic array is amortised O(1), but the append that triggers a resize copies every element, and hash lookup is constant only while the hash spreads the actual keys. Say which guarantee you are offering when the caller cares about the latency of one call rather than the total over many.

Questions & practice

Collapse a redelivered event batch into per-aggregate high-water marks

Easy · hashing · at-least-once · aggregation

You drain a batch of up to 5,000,000 events, each (aggregate_id BIGINT, aggregate_version INT, event_type, payload). The log guarantees order within one aggregate only; the batch merges 64 partitions, and a relay failover has redelivered a range, so an older version for an aggregate can appear after a newer one. Given a map of last_applied_version per aggregate, produce the events worth applying, at most one per (aggregate_id, version), plus the count discarded. Target O(n) time. State the memory for 2,000,000 distinct aggregates and what you do when it does not fit.

Approach

One pass, one hash map from aggregate_id to the highest version kept, and a discard counter. An event whose version is at or below last_applied_version for its aggregate is dropped without further work, which is the whole reason the event carries its version rather than a delta. O(n) expected time, O(d) space in distinct aggregates.
Keep the maximum, never the last occurrence. The redelivered range means the final appearance of an aggregate in the batch can be an older version than one seen earlier in the same batch, so last-wins applies stale state over newer state and the projection regresses with no error anywhere.
Cost the memory instead of calling it large: an 8-byte key plus a 4-byte version is 12 bytes of payload, and an open-addressed table held at a 0.7 load factor costs roughly 17 bytes per entry before per-slot metadata, so 2,000,000 aggregates is tens of megabytes in a native layout and several times that in a runtime that boxes both key and value.
If the distinct set exceeds memory, partition on hash(aggregate_id) mod P and reduce each partition independently. Every event for one aggregate hashes to the same partition, so the per-partition result is exact and the merge is concatenation rather than a second reduction.
Reject sorting the batch by (aggregate_id, version) as the default. It is O(n log n) and buys nothing, because max is associative and commutative and needs no ordering; sorting earns its cost only when the downstream consumer must receive the events in order rather than a per-aggregate winner.
Separate the two mechanisms out loud: in-batch deduplication does not make the consumer idempotent, because the same event redelivered tomorrow arrives in a different batch entirely. The projection write itself still has to be keyed on (aggregate_id, version).

Follow-up

The payload is a patch rather than a snapshot, so applying only the highest version loses the intermediate changes. What changes in your reduction?
How do you detect that version 7 arrived while version 6 was never delivered, and what should the consumer do about the gap?
Two events for one aggregate carry the same version with different payloads. Which one is wrong, and how would you find out?

Canonicalise a request body into a stable idempotency fingerprint

Medium · parsing · canonicalisation · hashing

idempotency_key.request_fingerprint is a SHA-256 over the method, path and canonicalised body, and a retry whose fingerprint differs must be rejected with 422 rather than served the stored response. Write the canonicaliser. Bodies are JSON up to 256 KB nested at most 32 levels; clients vary key order, whitespace and unicode escaping, and some send 64-bit ids as JSON numbers. Produce a deterministic byte string such that semantically identical bodies match and any semantic difference does not. State your complexity and name two normalisations you refuse to perform.

Approach

Parse once into a tree, then re-serialise under fixed rules: object keys sorted, array order preserved, one escaping convention, no insignificant whitespace. Parsing is O(n) and sorting keys is O(k log k) per object, so O(n log n) overall with O(depth) stack, and the 32-level cap is enforced during parsing because hostile nesting is how a canonicaliser becomes a stack overflow.
Sort keys by their UTF-8 bytes and say why the obvious implementation is wrong in some runtimes: a default string comparison that orders by UTF-16 code units places surrogate pairs, meaning code points from U+10000 up, below U+E000 to U+FFFF, which is not UTF-8 byte order, so two services written in different languages disagree on the same document.
Do not re-encode numbers through a double. IEEE-754 binary64 represents integers exactly only up to 2^53, so normalising a 19-digit id through a float changes it, and 1 against 1.0 cannot be reconciled without deciding whether they are the same value. Preserve the literal token, and require ids as strings at the API boundary if you want them comparable.
Reject duplicate keys rather than picking one. JSON permits them and parsers disagree, most keeping the last, so any choice you make ties the fingerprint to a parser detail that the code handling the request does not necessarily share.
Frame the hash preimage so concatenation cannot collide: delimit or length-prefix the method, path and body, otherwise one request's fields can be rearranged into another request with the same byte stream and the same fingerprint.
Name the refusals and their consequence: no case folding, no dropping of null-valued keys, no Unicode normalisation. Each makes two different requests fingerprint alike, and the resulting failure is the worst one this table has, since the second request is answered with the first one's stored response and its effect never happens.

Worked solution (25 min)

Write the serialiser: recursive emit with a depth counter, objects sorted by UTF-8 key bytes, arrays in order, strings escaped by one fixed rule, numbers emitted as their original token.
Run it over three bodies: the same object with keys reordered, the same object with \u0041 written as A, and one with a nested array reversed. The first two must produce identical bytes and the third must not.
Take the id 9007199254740993, round-trip it through a double, show it returns as 9007199254740992, then state the rule that prevents this.
Define the hash preimage explicitly with its delimiters, and construct a pair of (path, body) inputs that would collide without them.

Expected result: A canonicaliser that is O(n log n) in body size with an enforced depth cap, sorts keys by UTF-8 byte order, preserves array order, keeps number literals verbatim, rejects duplicate keys, and feeds a delimited preimage to SHA-256, together with a stated list of normalisations deliberately not performed and the failure each would cause.

Verify it yourself

Key reordering and whitespace changes produce identical fingerprints while reordering an array does not.
A body containing an integer above 2^53 fingerprints identically after a parse and re-serialise round trip.
Two requests differing only in a field the endpoint ignores produce different fingerprints, and you can say why that is the safe direction to err.

Follow-up

A client sends the same logical request with an extra field your API ignores. Same key, different fingerprint, so you return 422. Is that the right answer?
Where does the fingerprint get computed relative to request decompression and the body-size limit?
The endpoint takes 1,000 requests per second with 256 KB bodies. What does hashing cost, and does it belong at the edge or in the core service?

Identify the heaviest tenants in a five-minute window under memory pressure

Medium · top-k · heavy hitters · streaming

The edge service handles about 3,000 requests per second across roughly 50,000 tenants, peaking near 9,000. Expose the 50 heaviest tenants by request count over the trailing five minutes so limits can be tightened before one tenant's backfill starves the fleet. You may not retain five minutes of raw records. Give the exact solution and its memory, then the bounded-memory approximation with its error stated as a formula, and say which you would ship and at what tenant cardinality that choice changes.

Approach

Do the exact version first, because it is affordable at this cardinality: a ring of 300 one-second counters per tenant, advanced lazily, is 1,200 bytes of counters per tenant and roughly 60 to 90 MB for 50,000 tenants with overhead. Carry a running total and subtract the bucket you overwrite so a window read is O(1) rather than 300 adds.
Extract the top 50 with a size-k min-heap over the tenant sums: O(d log k) for d tenants, against O(d log d) to sort them all. Maintaining the heap continuously instead of on query requires a tenant-to-heap-index map, because incrementing a count already inside the heap means sifting from a known position, and without that map you rebuild the heap on every request.
State the approximation precisely rather than gesturing at sketches. Misra-Gries with m counters retains every item whose true count exceeds N/(m+1), and each retained count underestimates the truth by at most N/(m+1). With m = 1,000 and N = 900,000 requests in the window the error is roughly 900 requests, which is fine for spotting a tenant sending 50,000 and useless for ranking two tenants 200 apart.
Say what breaks when the window slides: Misra-Gries and Space-Saving are insert-only and cannot be decremented as records age out. The workable construction is one summary per sub-window, say ten seconds, with 30 summaries merged at query time, and the merged error is the sum of the per-summary errors, so the bound degrades linearly in the number of sub-windows.
Choose and defend it: at 50,000 tenants the exact rings cost under 100 MB in a process that already holds more, so ship exact. Keep the sketch for the case that actually motivates it, a per-principal or per-IP key where cardinality runs to millions and is not bounded by anything you control.
Raise the fleet problem before it is asked: each of 20 to 40 instances sees only its share, and the top 50 of one shard is not the top 50 of the fleet. Either aggregate counts centrally or accept that a per-instance threshold multiplied by instance count is the limit you are really enforcing.

Follow-up

The heaviest tenant is heavy because of one export job rather than user traffic. Should the limiter treat those as the same tenant?
Two tenants sit tied at the boundary of the top 50. Does your answer flap, and does the flapping matter?
You switch to per-principal keys and cardinality goes to 10 million. Walk through what changes.

Denormalise tenant onto revisions and backfill it live

Hard · denormalisation · online migration · backfill

resource_revision (revision_id, resource_id, version, actor_user_id, change_kind, patch, request_id, created_at) has 400M rows and no tenant column; tenant_id lives only on resource. Two reads need it: a tenant-scoped audit feed ordered by created_at DESC, and an offboarding purge. Both join back to resource today. Justify adding tenant_id to resource_revision against those two reads, name the anomaly the copy introduces and the constraint that prevents it, then give the ordered migration for a live table taking 1.2k writes/second — the lock each step takes, how the backfill is batched, and where each step stops being reversible. PostgreSQL 16.

Approach

Justify from the access path rather than from taste. Without the column, the audit feed either scans resource_revision by created_at and discards other tenants' rows, or resolves the tenant's resource_ids first and probes with them — both proportional to the tenant's whole history rather than to one page. With (tenant_id, created_at DESC, revision_id DESC) it is a seek that stops at 50 rows, and the purge becomes a ranged delete instead of a join.
Name the cost exactly: a second copy of a fact can disagree with the first. Make the disagreement unwritable rather than documented — add UNIQUE (resource_id, tenant_id) on resource so it can serve as a foreign-key target, then FOREIGN KEY (resource_id, tenant_id) REFERENCES resource (resource_id, tenant_id) on the revision table. A revision can then only ever carry its parent's tenant.
Step one, expand: ALTER TABLE resource_revision ADD COLUMN tenant_id BIGINT NULL, with no default, so it is a catalogue change and no rewrite. It still needs ACCESS EXCLUSIVE for an instant, and that instant queues behind the longest open transaction on the table while every later query queues behind it — set lock_timeout to 2s and retry rather than wait.
Step two, dual-write: deploy the writer that populates tenant_id on every new revision while reads still use the join. Reversible by redeploying the previous build, because nothing reads the column yet.
Step three, backfill: batch by primary key rather than by created_at so the cursor is dense and resumable — UPDATE resource_revision rr SET tenant_id = r.tenant_id FROM resource r WHERE r.resource_id = rr.resource_id AND rr.revision_id > $1 AND rr.revision_id <= $1 + 5000 AND rr.tenant_id IS NULL — committing per batch and persisting the cursor. Throttle on replica replay lag and on dead-tuple count, since each batch writes 5,000 new row versions. Run the backfill before the index exists so those updates can stay HOT.
Step four, index then enforce then contract: CREATE INDEX CONCURRENTLY (cannot run inside a transaction block, scans the table twice, waits on open transactions, and leaves an INVALID index to drop concurrently if it fails); ADD CONSTRAINT ... CHECK (tenant_id IS NOT NULL) NOT VALID, then VALIDATE CONSTRAINT, which takes only SHARE UPDATE EXCLUSIVE, after which SET NOT NULL uses the validated check instead of re-scanning on PostgreSQL 12 and later. Only then move the audit reads onto the column and, in a later deploy, delete the join path.

Follow-up

The backfill is half finished and a rollback is required. What state is the table in, and what does the previous build do with a half-populated column?
How do you verify the backfill actually finished, given rows are still being inserted while it runs?
A resource must now be movable between tenants. What does that do to the composite foreign key and to the revisions already written?

Write the update path that detects a concurrent edit

Medium · optimistic concurrency · transactional outbox · audit history

resource carries version INT NOT NULL DEFAULT 1. resource_revision holds revision_id, resource_id, version, actor_user_id, change_kind, patch JSONB, request_id, created_at with UNIQUE (resource_id, version). outbox_event holds aggregate_type, aggregate_id, aggregate_version, event_type, payload, status. A PUT carries the version the client read. Write the exact statements for the single transaction that applies the edit, records the revision and enqueues 'resource.updated', and give the handler's branch on zero affected rows. Then say what PostgreSQL 16 does under READ COMMITTED when two of these updates hit one row at once.

Approach

One transaction, three writes, no network call inside it: UPDATE resource SET title = $3, version = version + 1, updated_at = now() WHERE resource_id = $1 AND tenant_id = $4 AND version = $2; then INSERT the resource_revision row at version $2 + 1; then INSERT the outbox_event row at the same aggregate_version. The event goes to a table rather than a broker because no transaction spans both.
Branch on the affected-row count before doing anything else. Zero has three causes — stale version, wrong tenant, row gone — so re-read once and map to 409 carrying the current version, or 404 for an id outside the caller's tenant, which also stops the endpoint confirming that another tenant's id exists.
State the engine behaviour instead of assuming it. Under READ COMMITTED the second UPDATE blocks on the row lock, and when the first commits PostgreSQL re-evaluates the WHERE clause against the newly committed row, so the version predicate now fails and the statement reports zero rows. Under REPEATABLE READ the identical collision raises SQLSTATE 40001 instead, so the handler must fold both shapes into one conflict response.
Keep UNIQUE (resource_id, version) even though the predicate already serialises writers. It is what makes a lost update unwritable if any other path ever reaches the revision table, and it converts a logic bug into 23505 rather than into a silently missing history row.
Refuse to auto-retry the whole PUT. A retry re-reads the winner's state and reapplies an intent formed against data that no longer exists — the silent overwrite the version token was added to detect. Return the conflict; merge field-wise only if the patches are provably disjoint.
Note that now() is the transaction timestamp in PostgreSQL, so resource.updated_at, the revision's created_at and the outbox row share one instant, which is what later makes reconciliation between the three tables unambiguous.

Worked solution (25 min)

Write the three statements plus the rowcount branch and confirm they sit in one BEGIN/COMMIT with no outbound call between them.
Run two clients that both read version 7 and apply their updates 5 ms apart; assert one 200 and one 409.
Assert resource.version = 8, exactly one resource_revision row at version 8, and one outbox_event row at aggregate_version 8.
Repeat at REPEATABLE READ and record the different failure shape (SQLSTATE 40001) the handler must also map to 409.
Delete the version predicate and re-run: both writes commit and the first edit disappears with no error raised anywhere.

Expected result: Exactly one of the two commits. version = 8 with one revision row and one outbox row at version 8, the loser gets 409 carrying version 8, and no state exists in which the resource moved but the revision or the outbox row is missing.

Verify it yourself

COUNT(*) of resource_revision for that resource equals resource.version, with no gap in the version sequence.
Kill the process between the UPDATE and the outbox INSERT — the transaction rolls back and no event describes a change that never happened.
Under a 50-way race, resource.version equals the number of 2xx responses rather than the number of requests.

Follow-up

A client sends the version it read ten minutes ago and the resource has moved three versions. What is in your 409 so it can resolve the conflict without a full re-fetch?
Two editors, two disjoint fields, no overlap. Does your answer still refuse the second write, and should it?
Every write now touches a second hot table. How do you keep the outbox insert and its partial index from becoming the write bottleneck at 1.2k writes/second?

What is your familiarity with industry-standard welding symbols?

Medium

Approach

Clarify what is being asked and what a complete answer contains.
Work from the requirement backwards to the design.
Say what you would check first and why it is the highest-information step.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

How do you approach debugging or maintaining legacy codebases?

Medium

Approach

State your assumptions explicitly before working the problem.
Say what you would check first and why it is the highest-information step.
Work from the requirement backwards to the design.

Follow-up

What assumption would you test first?
How would you know your answer was wrong?

Publish rate-limit and deadline semantics the edge actually enforces

Easy · rate limiting · backpressure · retries

The edge API serves about 3k requests/second steady and 9k at peak against a 400 ms p99 budget, with an explicit bounded concurrency limit per instance. Limits exist per principal and per tenant. Callers are a partner integration running nightly bulk loads and a browser app. Specify the counting algorithm and window, which limit a request is charged against, the headers a well-behaved client reads, the status and body when a limit is hit, how that differs from the response when an instance is shedding load, and what each caller does with each.

Approach

Choose the counter and name its failure mode. Fixed windows admit nearly twice the limit across a boundary - a full burst at the end of one window and another at the start of the next. A token bucket states sustained rate and burst separately, which is exactly what a nightly bulk load needs. A sliding-window counter is more faithful and costs more state per key. State the choice and the burst it permits.
Charge each request against both keys and reject on the stricter. The tenant limit protects the shared primary, which absorbs roughly 1.2k writes/second in total; the per-principal limit stops one credential inside a tenant from consuming that tenant's whole allowance. The tenant is the fairness unit for the same reason it is the leading column of every index.
Advertise limit, remaining and reset for the binding key on every response, not only on rejections, so a client can pace before it is refused. Pick one naming scheme - the RateLimit-* draft fields or an X-prefixed set - document the units, and never change them afterwards.
Separate two rejections that look identical to a naive client. 429 means this caller exceeded its own share and Retry-After is a real schedule it should obey. 503 means the instance is at its concurrency bound and shedding, which is a statement about the server; a fleet-wide 503 retried on a fixed delay resynchronises every client into one stampede, so full jitter is mandatory there and the delay is the client's guess, not ours.
Make shedding cheap and early - before the token is verified against the database, before any downstream call - because a rejection that costs as much as the work relieves nothing. Drop requests whose client deadline has already elapsed rather than serving them; the caller has stopped listening and the work is pure cost.
Write the caller behaviours down: the bulk loader paces against remaining and treats a 429 as a defect in its own pacing; the browser surfaces the wait and must never retry a 429 inside a render loop, which turns one limited user into a self-inflicted flood.

Worked solution (20 min)

Write the bucket parameters for both keys: sustained rate, burst size, and the refill interval, with the arithmetic that ties them to the 3k/9k figures.
Draft the three response headers and one example 429 body carrying a code, the limit that bound, and Retry-After.
Write the 429-versus-503 decision as a two-line rule an on-call engineer can apply to a log line.
State where in the request pipeline the rejection happens and which work it skips.

Expected result: A token bucket per principal and per tenant with named burst, headers on every response, 429 with Retry-After for share exhaustion, 503 with jittered client backoff for concurrency shedding, and rejection placed before authentication's database read.

Verify it yourself

A client that respects remaining never sees a 429 under steady traffic at its configured rate.
The cost of a shed request is bounded and does not include a database round trip.
Peak throughput times the limiter's per-request state cost is affordable at 9k requests/second.

Follow-up

One tenant stays under its limit and still degrades everyone else during a backfill. What changes - the limiter, the worker concurrency caps, or both?
How are counters kept correct across 20 to 40 stateless instances, and what does your answer cost per request?

p99 jumped on one listing filter while p50 stayed flat

Medium · query planning · composite index · percentiles · tail latency

After a release that added an owner_user_id filter to the resource listing, p99 rose from 90 ms to 1.9 s while p50 stayed at 40 ms. Traffic and row counts are unchanged. resource carries the index (tenant_id, status, updated_at DESC, resource_id DESC). The new query filters tenant_id and owner_user_id, orders by updated_at DESC, resource_id DESC, and takes 20 rows. On PostgreSQL, explain the shape of the regression, prove it from a query plan, and give the index you would add.

Approach

Start from the shape. A flat p50 with a moved p99 means a subset of requests changed cost, not all of them, so the first job is naming the subset. Bucket the endpoint's latency by the tenant's row count; the natural hypothesis is that large tenants are a small share of requests and all of the tail.
Get the plan for the new query on a large tenant with EXPLAIN (ANALYZE, BUFFERS). Expect an index scan over the tenant's range, a filter discarding most of it, then a Sort feeding the Limit, possibly reporting Sort Method: external merge Disk. Read actual rows on the scan node, not estimated.
Explain why the existing index cannot serve it. A composite B-tree is seekable only as a left prefix, and with no equality predicate on status the scan cannot treat updated_at as an ordering, because rows in the tenant's range are ordered by status first. Everything matching must be read and sorted before LIMIT 20 can apply, so a tenant with 400,000 rows pays 400,000 rows to return 20.
Add (tenant_id, owner_user_id, updated_at DESC, resource_id DESC). Equality on the first two columns leaves the index ordered by updated_at within that pair, so the plan becomes an index scan that stops after 20 rows with no Sort node. PostgreSQL can scan a B-tree backwards, so the DESC markers matter only if the two sort columns ever disagree in direction; keeping them explicit documents the order the keyset cursor depends on.
Price the fix. This is a fourth index on a table taking about 1.2k writes/second, and every insert and version bump maintains it. Justify it against the query it serves, and check whether it makes an existing index redundant, which here it does not, since the original still serves the status-filtered default listing.
Re-measure per tenant-size bucket rather than in aggregate. A fleet-wide p99 can improve while the largest tenant is still on the old plan.

Follow-up

The endpoint paginates with OFFSET. What does page 500 cost with your index, and what does the keyset version cost?
How would you have caught this before release, given that a 10,000-row seed database produces the same plan shape at an unnoticeable cost?
If a fourth index were unacceptable on write grounds, what else could serve this query?

Suggested practice checklist

Roughly ninety minutes on weeknights with one longer weekend block. The plan cuts scope rather than compressing everything, on the assumption that one thing finished per night beats four half-started.

Day 1 — Fix the scope and take a cold baseline

Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list and keep it visible all week.
Take one twenty-five-minute coding problem and one fifteen-minute design prompt cold, and write the single sentence naming what blocked each, because those two sentences decide where the remaining evenings go.
Set the week's rule: one thing finished every night, including the night you only have forty minutes.

Deliverable: A one-page scope with a not-doing list and two cold attempts, each carrying one sentence on what blocked it.

Day 2 — One pattern, written three times from blank

Choose the single pattern most likely to appear in your loop and write it three times from an empty file rather than editing the previous attempt.
On the third pass, write the invariant as a comment before the loop body and the complexity before the first line of code.
Stop at ninety minutes even if the third version is imperfect, and write the one thing you would fix given another hour.

Deliverable: Three independent implementations of the same pattern plus a note on what changed between them.

Day 3 — One design, only to the depth you can defend

Take one system shape and go only as far as requirements, interface and data model, refusing to draw a box you could not survive a follow-up about.
Attach one number to each non-functional requirement, deriving it rather than asserting it, and write the assumption the number rests on.
Write the one tradeoff you are choosing against and the observation that would make you reverse it.

Deliverable: One design at interface-and-schema depth with derived numbers and one written reversible tradeoff.

Day 4 — Only the fundamentals you will have to defend

Write, in under two hundred words each, the answers to the two questions that follow almost any implementation: why this structure and not the obvious alternative, and what happens to this code at a hundred times the input.
Write what an index actually costs: faster lookups on the indexed columns against a write that now maintains a second structure, plus the cases where the planner declines to use it anyway, low selectivity, or a predicate wrapping the column in a function.
Delete any answer you cannot deliver aloud in under a minute, since an answer that needs reading is not an answer you have.

Deliverable: Three written answers, each under two hundred words and each timed aloud.

Day 5 — Your own work, timed

Write a ninety-second and a four-minute version of your main project and time both aloud rather than reading them.
Prepare the two follow-ups that always come: what you would do differently, and how you knew it worked.
Put one number in the first sentence and be ready to say exactly where it came from and what it excludes.

Deliverable: Two timed narratives with one defensible number in the opening line.

Day 6 — The one full rehearsal, in the weekend block

Run a sixty-minute mock covering a coding round and a design round in one sitting with no break, because sustained attention is the thing evenings have not trained.
Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.

Deliverable: Mock notes naming three failure moments with a specific fix written under each.

Day 7 — Taper

Write the twenty-minute warm-up you will actually do on the morning: one problem you can already solve from a blank file, one design you can narrate, and nothing you have never seen.
Re-read only your own notes from this week and open no new material.
Write the logistics down: the editor or shared document you will be working in, whether execution and lookups are permitted, and the sentence you will use when you do not know something.

Deliverable: A one-page card holding the design structure, the project numbers, and the logistics.

'We rewrote it in a better framework' is not a story

A migration is a cost you chose to pay, not an achievement. The story is what the old system made expensive, what you measured before committing, what kept serving traffic during the cutover, and what you would have done if the numbers had come back flat. Without those, a rewrite reads as taste.

Can you describe your experience working within the.NET framework?

Medium · behavioural and engineering judgement

Approach

Name the disagreement and how you resolved it with evidence.
State the situation in two sentences and spend the rest on the reasoning.
Close with what you would do differently, concretely.

Follow-up

What would you do differently if you ran that again?
How did you know your change caused the improvement?

Can you provide an overview of your experience with design software?

Medium · behavioural and engineering judgement

Approach

Name the disagreement and how you resolved it with evidence.
Close with what you would do differently, concretely.
Give the blast radius: what could have broken, and what you measured.

Follow-up

How did you know your change caused the improvement?
What did you decide not to do, and why?

Are you comfortable and capable of working in a shifting schedule environment?

Medium · behavioural and engineering judgement

Approach

Give the blast radius: what could have broken, and what you measured.
Close with what you would do differently, concretely.
Pick a story where you made the decision, not one where you watched it.

Follow-up

What did you decide not to do, and why?
What would you do differently if you ran that again?

What were the primary challenges you faced during that project, and how did you resolve them?

Medium · behavioural and engineering judgement

Approach

Close with what you would do differently, concretely.
Name the disagreement and how you resolved it with evidence.
State the situation in two sentences and spend the rest on the reasoning.

Follow-up

How did you know your change caused the improvement?
What would you do differently if you ran that again?