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AirHelp Software Engineer Interview Questions & Guide 2026

A prep plan for AirHelp software engineer candidates: answer first, read the solution second, repeat the misses later.

The 60-second brief

As a Software Engineer at AirHelp, you occupy a pivotal role in the company’s mission to help air passengers around the world secure the compensation they deserve. You are not just writing code; you are building the digital infrastructure that navigates complex legal and aviation data to turn a frustrating travel experience into a successful claim. Whether you are working on Claiming Experience platforms or Flight Data Systems, your work directly impacts user accessibility and the efficiency of the company's operations.

Browser-facing seats are not covered by algorithm practice. Scope in state ownership, what the page does on a slow or failed request, and how you would diagnose something that renders correctly but feels slow.

Focus areas

  • Choose indexes from the query's access path
  • Bound every outbound call with a timeout
  • Trace a symptom to a mechanism under load

Overview

The environment at AirHelp is characterized by technical complexity and a fast-paced, mission-driven culture. You will collaborate with cross-functional teams to solve real-world problems involving large datasets, third-party integrations, and scalable web applications. The role is designed for engineers who thrive when combining technical rigor with a user-centric mindset, ensuring that every feature you deploy brings the company one step closer to making air travel fairer for everyone.

The AirHelp interview process

AirHelp candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Recruiter Screening

The person on this call usually cannot evaluate your code and does not need to. They write a short paragraph, and that paragraph is what a hiring manager skims when deciding who to put on your loop. So the test is not whether your work was hard, it is whether a non-engineer can repeat it correctly. Name systems by what they did rather than by their internal codename, give each project a shape (what was breaking, what you changed, what happened after), and keep the whole walkthrough near ninety seconds. Depth that cannot survive a paraphrase reads as vagueness.

What to demonstrate

  • Whether a non-engineer can restate your projects without distorting them, since their paraphrase is what travels to the hiring manager, not your sentences
  • Whether each project has a shape rather than a stack list: the failure or constraint, the change you made, the result and how it was measured
  • Whether you can say what was yours inside a team project without either inflating it or disappearing into the plural

How to prepare

  • Rewrite each headline project as two sentences with no internal system names and no acronyms outside your company, then say them to someone outside engineering and have them repeat them back. Fix whatever came back wrong
  • Attach one measured number to each project: the baseline, the change, and the window it was measured over. Where nothing was ever measured, say that plainly rather than reaching for a plausible percentage
  • Time the background walkthrough against a clock. If it runs past two minutes, compress the earliest role to a single clause and spend the recovered time on the most recent one

Technical Evaluation

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

  • In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
  • In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
  • Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

  • Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
  • Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
  • For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first

Managerial Discussion

When a round has no standard shape, it is often there because something is still open: an area no earlier conversation reached, a round where the signal came out mixed, or a decision someone is not ready to make alone. Work out which by going back over what each earlier round actually covered rather than how it felt, and arrive able to give evidence on that point without being asked twice. Weak answers replay the loop's earlier material at the same depth. Strong ones go a level deeper and stay consistent with what you already said.

What to demonstrate

  • Whether your account of a project matches the one you gave earlier in the loop, since what you said before may be available to whoever runs this round
  • Whether you can go a level deeper on something already covered, reaching the decision and its alternatives rather than repeating the summary
  • Whether you state your own uncertainty accurately, including parts of a system you did not build and decisions you inherited, instead of claiming even ownership across all of it
  • Whether you can answer a question you handled poorly earlier by naming what you missed, rather than delivering a polished second version as if the first had not happened

How to prepare

  • Reconstruct the loop on one page: for each round, the questions you were asked and the answer you actually gave, not the better one you thought of afterwards. The gaps on that page are your best available guess at why this round exists.
  • Take the two claims you made earlier that carry the most weight and assemble the backing for each: the measurement, the date, what broke, the decision you would make differently now.
  • Write down the three facts about your work that must not drift between tellings, such as team size, timeline and your own role, and check your stories against that list rather than trusting recall under pressure

Where candidates lose points

Paginating with LIMIT/OFFSET over a set that changes while the client is reading it

OFFSET n makes the database produce and discard n rows before returning anything, so the cost of a page grows with its depth rather than with its size and page 500 costs five hundred pages of work. The correctness problem is worse than the cost: if a row is inserted or reordered between two page fetches, rows shift across the offset boundary and are either skipped entirely or returned twice, and neither outcome leaves any trace in the response for the client to detect. Keyset pagination - WHERE (sort_key, id) < ($last_sort_key, $last_id) ORDER BY sort_key DESC, id DESC LIMIT n, backed by an index in exactly that order - reads only the rows it returns and is stable against concurrent inserts. It requires the tie-break column: a timestamp is not unique, and duplicate sort keys straddling a page boundary reintroduce the skip it was adopted to remove.

Choosing an index from the columns a query mentions rather than from how it filters and orders

A composite B-tree index on (a, b, c) can be seeked only as a left prefix: equality on a, then equality on b, then a range or an ordering on c. A query that filters on b alone cannot seek into it at all and at best gets a full scan of the index; a query that filters a and ranges on b gets no benefit from c, because the index is only sorted by c within a fixed (a, b) pair. The practical consequence is that one index per column is close to useless for multi-predicate queries while a single correctly ordered composite index turns a scan into a lookup. The ordering half is what gets missed: if the index cannot satisfy the ORDER BY, the database must read every matching row and sort before the limit can apply, so a LIMIT 20 over a million matching rows still reads a million rows.

Writing code before the input contract is pinned down

Before the first line, state the types, the size bounds, whether duplicates, negatives or an empty input are possible, whether the input is sorted, whether you may mutate it, and what the function returns when nothing matches. Every one of those answers changes the code, and discovering one at minute twenty costs a rewrite you no longer have time for.

Assuming fixed-width integer arithmetic cannot overflow

In languages with fixed-width integers, including C, C++, Java, Go and Rust, computing a midpoint as (lo + hi) / 2 overflows once the sum passes the type's maximum, so write lo + (hi - lo) / 2 instead. Say which language you are in: arbitrary-precision integers, as in Python or Ruby, remove this specific hazard and none of the others.

Questions & practice

Find overlapping job attempts and peak concurrency from lease records

Medium · sweep line · intervals · leases

A day of job_run history yields about 50,000,000 attempt records: (job_run_id, job_type, attempt, started_at, finished_at which is NULL when the worker died, lease_expires_at). Leases expire on a clock, so a job that outran its lease ran twice. Produce (a) every job_run_id whose attempts overlapped in wall-clock time and (b) the peak number of simultaneously running attempts per job_type with the minute it occurred. Target O(n log n). State how you treat a NULL finished_at and what clock skew does to your answer.

Approach

  1. Define the interval before sorting anything: an attempt occupies [started_at, COALESCE(finished_at, lease_expires_at)). finished_at is observed and lease_expires_at is only a promise, so every attempt without a finish contributes an estimate and the whole result is a lower bound on overlap rather than an exact count.
  2. For peak concurrency, sweep: emit 2n endpoints, sort by (timestamp, kind) with ends ordered before starts at equal timestamps, then walk the sequence maintaining a counter per job_type and record each type's maximum with its timestamp. O(n log n) dominated by the sort, O(n) space, or O(1) extra if the sort is external and the walk streams.
  3. For overlap detection, do not compare attempts pairwise. A single global sort by (job_run_id, started_at) gives both the grouping and the order; within a group, keep the maximum end seen so far and report an overlap exactly when the next start is less than that running maximum, which is one linear pass after the sort.
  4. Half-open intervals matter and are easy to get wrong: with closed intervals an attempt ending at the same millisecond another begins reads as concurrency two, and across 50,000,000 records that artefact swamps the real signal.
  5. State the clock caveat: started_at and finished_at are written by different workers, so under skew of a few hundred milliseconds an apparent overlap shorter than that bound is not evidence. Filter reported overlaps by a minimum duration, or prefer timestamps written by whichever component heartbeats the lease.
  6. Scale the sort rather than assuming it fits: the sweep emits two endpoints per attempt, so 50,000,000 records become 100,000,000 endpoints, and at roughly 24 bytes each, an 8-byte timestamp plus a 4-byte job_type plus a kind flag padded to alignment, that is about 2.4 GB of sort keys before any scratch space. Either push the ordering into the database behind an index on (job_type, started_at) or run an external merge sort in chunks; the overlap pass sorts n records rather than 2n, so it is the cheaper of the two.

Follow-up

  • A handler is not idempotent and you have found 400 overlapping jobs. Which of them actually caused damage, and what would you query to find out?
  • Peak concurrency for one job_type is 4 against a configured cap of 4. Is the cap working, or is the data hiding attempts that never started?
  • How would you compute both answers incrementally as records arrive rather than in a daily batch?

Identify the heaviest tenants in a five-minute window under memory pressure

Medium · top-k · heavy hitters · streaming

The edge service handles about 3,000 requests per second across roughly 50,000 tenants, peaking near 9,000. Expose the 50 heaviest tenants by request count over the trailing five minutes so limits can be tightened before one tenant's backfill starves the fleet. You may not retain five minutes of raw records. Give the exact solution and its memory, then the bounded-memory approximation with its error stated as a formula, and say which you would ship and at what tenant cardinality that choice changes.

Approach

  1. Do the exact version first, because it is affordable at this cardinality: a ring of 300 one-second counters per tenant, advanced lazily, is 1,200 bytes of counters per tenant and roughly 60 to 90 MB for 50,000 tenants with overhead. Carry a running total and subtract the bucket you overwrite so a window read is O(1) rather than 300 adds.
  2. Extract the top 50 with a size-k min-heap over the tenant sums: O(d log k) for d tenants, against O(d log d) to sort them all. Maintaining the heap continuously instead of on query requires a tenant-to-heap-index map, because incrementing a count already inside the heap means sifting from a known position, and without that map you rebuild the heap on every request.
  3. State the approximation precisely rather than gesturing at sketches. Misra-Gries with m counters retains every item whose true count exceeds N/(m+1), and each retained count underestimates the truth by at most N/(m+1). With m = 1,000 and N = 900,000 requests in the window the error is roughly 900 requests, which is fine for spotting a tenant sending 50,000 and useless for ranking two tenants 200 apart.
  4. Say what breaks when the window slides: Misra-Gries and Space-Saving are insert-only and cannot be decremented as records age out. The workable construction is one summary per sub-window, say ten seconds, with 30 summaries merged at query time, and the merged error is the sum of the per-summary errors, so the bound degrades linearly in the number of sub-windows.
  5. Choose and defend it: at 50,000 tenants the exact rings cost under 100 MB in a process that already holds more, so ship exact. Keep the sketch for the case that actually motivates it, a per-principal or per-IP key where cardinality runs to millions and is not bounded by anything you control.
  6. Raise the fleet problem before it is asked: each of 20 to 40 instances sees only its share, and the top 50 of one shard is not the top 50 of the fleet. Either aggregate counts centrally or accept that a per-instance threshold multiplied by instance count is the limit you are really enforcing.

Worked solution (25 min)

  1. Size the exact structure: 300 one-second counters per tenant across 50,000 tenants, plus the running-total trick that makes a window read O(1).
  2. Write the top-k extraction with a size-50 min-heap and compare its complexity against sorting all 50,000 sums.
  3. Substitute N = 900,000 and m = 1,000 into N/(m+1) and state in requests what the sketch can and cannot distinguish.
  4. Write the sub-window merge for the sliding case and state the resulting bound for 30 merged summaries.

Expected result: An exact per-tenant ring of 300 one-second counters at roughly 60 to 90 MB for 50,000 tenants with O(1) window reads, top-50 extraction by a size-k min-heap in O(d log k), a Misra-Gries bound of N/(m+1) with the numbers substituted, the sub-window merge needed to slide it, and a decision to ship exact at this cardinality with the sketch reserved for unbounded keys.

Verify it yourself

  • The exact window sum for one tenant equals a replay of its raw records over the same five minutes.
  • The heap result matches a full sort of the tenant sums on a sample.
  • The sketch's count for a known heavy tenant is at most the true count and no less than the true count minus N/(m+1).

Follow-up

  • The heaviest tenant is heavy because of one export job rather than user traffic. Should the limiter treat those as the same tenant?
  • Two tenants sit tied at the boundary of the top 50. Does your answer flap, and does the flapping matter?
  • You switch to per-principal keys and cardinality goes to 10 million. Walk through what changes.

Diff a projection against the primary without per-row point reads

Hard · reconciliation · range hashing · throttling

The listing projection has drifted and some rows show a stale version. The primary holds 40,000,000 resource rows across 12,000 tenants while serving 1,200 writes and 14,000 reads per second. The obvious repair, reading each resource row and comparing its version against the projection, is correct and would eventually finish. Explain precisely why it is unacceptable here, then give a diff that finds the differing rows, state its complexity, and make it safe to run against a live primary. Replication lag is usually under 100 ms and is not bounded.

Approach

  1. Quantify the naive cost rather than calling it slow: 40,000,000 point reads at even 0.5 ms each is over five hours serialised, and the only lever is concurrency, which is exactly what you cannot spend. The primary's pool is sized for the write path, and 40,000,000 random reads evict the buffer cache that sustains the 85 percent cache hit rate, so the audit degrades the system it is auditing.
  2. Replace random access with one ordered pass per side. Both sides can be read in (tenant_id, resource_id) order, which is a sequential scan on each and a merge join in O(n) time and O(1) memory. For a dense diff that is the whole answer, and it reads the primary once instead of 40,000,000 times.
  3. For the expected sparse case, compare range hashes instead of rows: partition the key space, compute per range an order-independent aggregate over hash(resource_id, version), compare aggregates, and descend only into ranges that differ. With d differing rows and branching factor B, at most d ranges mismatch per level, so the drill-down examines O(d log_B(n/d)) ranges and reads full rows only in mismatching leaves.
  4. Aggregate with a sum modulo 2^64 or a multiset hash, never XOR. XOR is order-independent but self-cancelling, so two rows wrong in the same way, or a row duplicated on one side, leave the range aggregate matching and the range is declared clean.
  5. Pin the comparison to a point in time or it reports lag as drift: consider only rows whose updated_at is older than now minus a lag margin, and re-check each candidate mismatch individually before repairing. At 1,200 writes per second a diff without this reports thousands of false positives, and an unattended repairer would then overwrite live rows with stale values.
  6. Make the run resumable and throttled: batch by range key, persist the last completed range, and watch a signal such as replica lag or primary CPU, pausing rather than pressing on. A reconciliation that cannot be stopped and resumed gets killed halfway and restarted from zero, which is how a repair becomes an incident.

Follow-up

  • The diff reports 900 stale rows. How do you decide between patching those rows and rebuilding the projection from resource_revision?
  • Same job, but the projection lives in a search index that cannot be scanned in key order. What changes?
  • How would you run this continuously at low cost instead of only as incident response?

Replace offset paging on the resource feed with keyset

Easy · keyset pagination · composite index · sort order

resource holds resource_id, tenant_id, owner_user_id, title, body_ref, version, status ('draft','active','archived','deleted'), created_at, updated_at, deleted_at, with an index on (tenant_id, status, updated_at DESC, resource_id DESC). The listing endpoint returns active resources for one tenant, newest update first, 50 per page, today with LIMIT 50 OFFSET n. Tenants reach page 400 and rows are created while they read. Write the keyset query, define what the cursor carries and how it is encoded, and say which part of the index each predicate uses. Assume PostgreSQL 16.

Approach

  1. Name the two failures separately. OFFSET 20000 makes the server produce and discard 20,000 rows, so page cost grows with depth rather than with page size. Independently, any write that changes how many rows sort above the offset moves the window between two fetches, and the direction decides which anomaly you get: an insert lands at the head of updated_at DESC and pushes already-returned rows down past the boundary, so they are returned a second time; a delete above the offset, or a row whose updated_at is bumped above the cursor, pulls rows up and one is never returned at all. Nothing in the response reveals either.
  2. Write the seek: WHERE tenant_id = $1 AND status = 'active' AND (updated_at, resource_id) < ($2, $3) ORDER BY updated_at DESC, resource_id DESC LIMIT 50. The row-value comparison is one index range rather than a disjunction, and both columns are NOT NULL, which is what makes that comparison well defined.
  3. Map each predicate onto the index: tenant_id and status are equality on the leading columns, (updated_at, resource_id) is the range, and the ORDER BY matches the index order so no Sort node appears and the scan stops after 50 rows. The DESC in the definition only matters for mixed directions — a plain ascending btree on the same columns is read backwards for this query.
  4. Put both sort columns in the cursor and nothing the client can tamper with into another tenant: base64 of (updated_at, resource_id), validated server-side, with tenant_id taken from the principal.
  5. State the residual honestly. Keyset is stable against concurrent inserts and deletes, but not against a row whose updated_at changes mid-scroll — that row moves in the ordering and can be seen twice. If the feed must be a snapshot, order by an immutable key or bound the page set with updated_at <= the cursor's start value.
  6. Keep a total out of the page path. A tenant-wide COUNT(*) is the scan keyset just removed; fetch LIMIT 51 and return has_more instead.

Follow-up

  • The client asks for 'jump to page 400'. What do you offer instead, and what does the honest version cost?
  • Sort order becomes user-selectable across four columns. How many indexes is that, and which would you refuse to add?
  • What does the cursor do when the row it points at has since been deleted?

Keep soft-deleted accounts from blocking re-registration

Easy · soft delete · unique constraints · engine differences

app_user holds user_id, tenant_id, email CITEXT, password_hash (NULL for SSO principals), email_verified_at, auth_version, status ('invited','active','suspended','deactivated'), created_at, updated_at, deleted_at. Two live accounts for one address inside a tenant must be impossible, but an address freed by a soft delete must be reusable, and the same tenant may delete and re-register it repeatedly. Write the uniqueness DDL for PostgreSQL 16, then the equivalent for MySQL 8 where partial indexes do not exist, and say what each permits once three deleted rows already hold that address.

Approach

  1. Start from what is actually unique: not (tenant_id, email), but (tenant_id, email) among live rows. PostgreSQL says that directly — CREATE UNIQUE INDEX app_user_live_email ON app_user (tenant_id, email) WHERE deleted_at IS NULL. A full constraint over the same two columns burns the address permanently the first time someone deletes an account.
  2. Keep case-insensitivity in the type or the index, never in the application: CITEXT as given, or UNIQUE (tenant_id, lower(email)) as an expression index where the extension is unavailable. A case-sensitive unique column is exactly how two accounts for one human appear.
  3. For MySQL 8 the predicate has to move inside the key: add a discriminator column that is a constant 0 while the row is live and is set to user_id on delete, with UNIQUE (tenant_id, email, deleted_marker). Live rows share the constant and still collide; deleted rows differ from each other and stop colliding.
  4. State the NULL variant and its dependency: leaving the marker NULL for deleted rows also works, because a unique index treats NULLs as distinct — true in MySQL, and true in PostgreSQL only under the default NULLS DISTINCT, which PostgreSQL 15 lets you reverse. Check the polarity against the three existing deleted rows: constant-on-live is what preserves the collision you want, and reversing it silently admits duplicate live accounts.
  5. Say what a soft delete must do besides setting deleted_at: increment auth_version so existing tokens stop validating, leave resource.owner_user_id and resource_revision.actor_user_id intact, and accept that the address is retained — erasure is a different requirement answered by scrubbing the column, not by a DELETE that would break those references.

Worked solution (20 min)

  1. Create the PostgreSQL partial unique index, insert a live row, soft delete it, and insert the same address again.
  2. Repeat the delete-and-reinsert cycle three times and confirm three deleted rows coexist with exactly one live row.
  3. Write the MySQL form with the discriminator, then deliberately reverse the polarity so live rows carry NULL, and show two live duplicates commit.
  4. Attempt a second live insert on both engines and map the resulting 23505 / ER_DUP_ENTRY to the 409 the handler should return.

Expected result: PostgreSQL rejects only the second live row and admits unlimited deleted ones. MySQL behaves identically with UNIQUE (tenant_id, email, deleted_marker) where live = 0; with the polarity reversed, two live rows commit and nothing afterwards can tell them apart.

Verify it yourself

  • Group live rows by (tenant_id, lower(email)) after a randomised insert/delete run — no group exceeds one.
  • Inserting 'User@x.test' after 'user@x.test' is rejected; if it is accepted, the case handling is in application code rather than in the index.
  • EXPLAIN a login lookup and confirm the partial index is chosen — it is only usable by queries that carry the deleted_at IS NULL predicate, so a query without it falls back to a scan.

Follow-up

  • A deleted account re-registers with the same address the next day. Do the old resource rows follow the new user_id, and how does the API keep the two principals apart?
  • How do you honour an erasure request while resource_revision.actor_user_id still references this table?
  • What changes if a user may hold membership in two tenants?

How would you approach building a functional application using Next.js?

Medium

Approach

  1. Work from the requirement backwards to the design.
  2. State your assumptions explicitly before working the problem.
  3. Say what you would check first and why it is the highest-information step.

Follow-up

  • How would you know your answer was wrong?
  • What assumption would you test first?

How do you ensure your code is scalable and maintainable in a production environment?

Medium

Approach

  1. Work from the requirement backwards to the design.
  2. State your assumptions explicitly before working the problem.
  3. Clarify what is being asked and what a complete answer contains.

Follow-up

  • What assumption would you test first?
  • How would you know your answer was wrong?

Cache the tenant listing feed with a bounded staleness window

Easy · caching · cache invalidation · keyset pagination

GET /v1/resources returns one tenant's resources ordered by updated_at DESC, 20 per page, at 14k requests/second peak against a 120 ms p99. The table carries the index (tenant_id, status, updated_at DESC, resource_id DESC) and writes land on the primary at 1.2k/second. Design the read path: the pagination contract, the cache key and value, what a write invalidates, and the staleness a user can observe. State the request rate that actually reaches the database, and the one repopulation race that deleting on write does not close.

Approach

  1. Settle the pagination contract first, because it decides what is cacheable. OFFSET makes the database produce and discard the skipped rows, so page 500 costs five hundred pages of work, and rows inserted between two fetches shift across the boundary and are skipped or repeated with nothing in the response to reveal it. The cursor is the row value of the last row returned: WHERE tenant_id = $1 AND status = $2 AND (updated_at, resource_id) < ($3, $4) ORDER BY updated_at DESC, resource_id DESC LIMIT 21. That is a row-value comparison, not updated_at < $3 AND resource_id < $4, which is a different and wrong predicate.
  2. Confirm the index actually serves it: equality on the two leading columns, then a range on the pair that follows in exactly the index's sort order, so the plan is an index scan that touches 21 entries with no sort node. Requesting 21 to return 20 is how has_more is answered without a count. resource_id is not decoration - updated_at is not unique, and without the tie-break two rows sharing a timestamp at a page boundary are the skip that keyset pagination was adopted to remove.
  3. Key the cache on every value the predicate reads: tenant_id, status, cursor and page size. A key that omits tenant_id is a cross-tenant disclosure, and no test running against a single tenant's data will show it.
  4. Be honest that a write does not invalidate one key. An update moves its row to the head of the ordering, so it invalidates the first page and every cursor page whose range spans the row's old and new position, which is not enumerable. Cache the first page per (tenant_id, status) - that is where the traffic is - with a short TTL, invalidate it on write, and serve deep cursor pages uncached from a replica, since each is already a 21-row index scan and they are rare.
  5. Name the residual race and the real bound. A reader that loaded rows before the write can populate the cache after the invalidation deleted the key, so the delete is not a staleness bound; the TTL is. Choose the TTL as the staleness a listing can tolerate, and jitter expiries so a busy tenant's keys do not all expire together and stampede the replica. Then do the arithmetic: at an 85% hit rate, 14k requests/second is about 2.1k database reads/second across two replicas, and that is the number capacity planning uses.

Worked solution (20 min)

  1. Write the keyset predicate and match it column by column against the index, marking which columns are equality, which is the range, and which satisfies the ORDER BY.
  2. Compare rows examined for page 1 and page 500 under OFFSET and under keyset, and state both numbers.
  3. Write the cache key template and the first-page invalidation the write path performs.
  4. Write the interleaving in which a stale value is written into the cache after the invalidation, and identify what bounds it.

Expected result: Keyset pagination on the row value (updated_at, resource_id) served as a 21-entry index scan with no sort at any page depth. The first page per (tenant_id, status) is cached under a short jittered TTL and deleted on write; deeper cursor pages go to a replica uncached. Observable staleness is the TTL, not the invalidation, because a concurrent reader can repopulate the key afterwards. At an 85% hit rate roughly 2.1k reads/second reach the two replicas.

Verify it yourself

  • The query plan shows an index scan with no Sort node, and rows examined equal to the limit, at page 1 and at page 500.
  • Two rows sharing an updated_at value across a page boundary are returned exactly once across the two pages.
  • Every cache key contains tenant_id.
  • Removing the TTL leaves staleness unbounded even though every write still invalidates.

Follow-up

  • The tenant writes and immediately lists. What does it see, and what is the smallest change that makes its own write visible without sending all 14k requests/second to the primary?
  • A tenant has 4 million resources and a client walks every page nightly. What does that do to the cache hit rate, and should that traffic share this path at all?
  • Sort order becomes configurable - by title, by created_at. What happens to the index set and to the cache key space?

One log partition stops advancing while the others drain

Easy · poison message · head-of-line blocking · consumer lag · projections

Search results for a subset of tenants are hours stale; the rest are current. The projection consumer reports lag of zero on 15 of 16 partitions and 400,000 on one. Its error rate is flat and its CPU is idle. outbox_event has no pending rows older than a second, so the relay has published everything it holds. Identify the mechanism, give the ordered checks, and state what you do in the first ten minutes versus what you change permanently.

Approach

  1. Read the lag distribution first. A slow consumer lags everywhere; zero on fifteen partitions and 400,000 on one is not throughput. Idle CPU on the stuck partition means the consumer is not advancing its offset at all, which points at one message it cannot get past rather than at a rate problem.
  2. Exonerate the producer before touching the consumer. No pending outbox rows older than a second means the relay published, so the event exists in the log. This separates never sent from sent and never applied, which are different code paths and usually different owners.
  3. Read the message at the stuck offset and the handler's log lines for its event_id. A flat error rate with no progress has two explanations and you must distinguish them: the handler is throwing and the retry loop is swallowing it, or the handler is blocking on something and never returning. Idle CPU with no error lines favours the second.
  4. Mitigate before diagnosing further. Move the offending event to a dead-letter store and commit the offset past it. Adding consumers does nothing here, because a partition is consumed by exactly one member of the group, and the blast radius is every aggregate hashed to that partition, not only the aggregate that produced the bad event.
  5. Fix permanently by bounding handler attempts and dead-lettering on exhaustion, so no single message can stop a partition. Then replay the dead-lettered event once the handler is fixed: it carries aggregate_id and aggregate_version, so a consumer that discards versions it has already applied can absorb the replay, and resource_revision is the fallback if the event itself is unusable.

Follow-up

  • The dead-lettered event carried aggregate_version 7 and the projection had applied 6. What must the replay do differently if 8 and 9 landed in the meantime?
  • How do you show staleness to the user while the partition is behind, given the API already returns the projection's watermark?
  • What changes if the message is poison because a previous deploy wrote a payload shape the current code cannot parse?

Suggested practice checklist

For someone who has spent the last few years shipping features and reading other people's code, and who has not solved a timed problem from a blank file in a long time. Five days rebuild the primitives and the patterns that sit on them, working from invariants rather than remembered solutions, and the last two attach that back to the rest of the loop.

Day 1 — Rebuild the primitives by implementing them

  • Implement a dynamic array with doubling growth and an operation counter, then change the growth rule to add a fixed sixteen slots instead, and time both for n of ten thousand, a hundred thousand and a million. The fixed-increment version resizes n/16 times at O(n) each, so its total work is quadratic; doubling is what makes append amortised constant.
  • Implement a hash map with separate chaining and a load-factor resize, then insert ten thousand keys engineered to land in one bucket and record what happens to lookup time, so that average-case O(1) becomes a claim with a stated precondition rather than a reflex.
  • For dynamic-array append and hash-map insert, write down which cost is amortised rather than worst-case, which single operation pays the whole bill, and what a system with a hard per-operation deadline would have to do instead.

Deliverable: Two working implementations plus a timing table showing the input at which each structure's advertised complexity stops holding.

Day 2 — Arrays under an invariant: two pointers, sliding window, binary search

  • Solve longest-subarray-with-sum-at-most-K using a sliding window, then run it on an input containing negative numbers and watch it return the wrong answer: extending the window only moves the sum monotonically when every element is non-negative, and that precondition is the whole reason the technique works.
  • Write the binary search that finds the first index satisfying a predicate rather than an exact value, put the loop invariant above the loop in a comment, and verify termination on the two inputs that break careless versions: the empty range, and a range where every element satisfies the predicate.
  • Compute the midpoint as lo + (hi - lo) / 2 and write one line on why the obvious (lo + hi) / 2 is a genuine defect in a fixed-width integer type and a non-issue in a language with arbitrary-precision integers.

Deliverable: Three solved problems, each with its invariant written above the loop, plus one recorded input on which the sliding window is provably wrong.

Day 3 — Sorting, heaps, and the greedy argument that has to be proved

  • Solve one top-k problem three ways, by full sort, by a size-k heap, and by quickselect, then write the values of n and k at which each becomes the right choice, along with quickselect's quadratic worst case and why a randomised pivot makes that unlikely rather than impossible.
  • Implement bottom-up heapify and count sift-down steps to confirm it does linear work rather than n log n, because most nodes sit near the bottom of the tree and therefore move only a short distance.
  • Take interval scheduling by earliest finishing time and write the exchange argument out in full: given any optimal schedule, swapping in the earliest-finishing interval keeps it feasible and no smaller. Then construct the weighted variant where that same greedy fails and name what has to replace it.

Deliverable: A three-way top-k comparison with measured crossover points, one written exchange argument, and one counterexample to a greedy rule that looks almost identical.

Day 4 — Recursion, memoisation, and the step to a table

  • Take one problem with overlapping subproblems, such as edit distance or coin change, instrument the plain recursion with a call counter to show the blow-up, then add memoisation and re-count.
  • Convert the memoised version to a bottom-up table and state the two properties you relied on: each subproblem's result depends only on its arguments, and the dependencies form a DAG you can enumerate in order.
  • Rewrite one deep recursion with an explicit stack, then find the input length at which the original hits the interpreter's frame limit, which defaults to about a thousand frames in CPython, so you know when the rewrite is required rather than decorative.

Deliverable: One problem in three forms, naive, memoised and tabulated, with call counts for each and the input length at which recursion depth becomes the binding constraint.

Day 5 — Graphs, where most of the work is choosing the traversal

  • Implement BFS and DFS over one adjacency list, then answer for each which finds a shortest path in an unweighted graph and which you would use to detect a cycle in a directed graph, including why the in-progress versus finished distinction matters for the second.
  • Implement topological sort by in-degree, feed it a graph containing a cycle, and confirm the failure signature is that fewer than V nodes come out rather than an exception, then note that the order it produces is one of several valid ones.
  • Run a shortest-path search on a graph with a single negative edge weight and show the wrong answer, then write the precondition Dijkstra actually needs, non-negative weights, because it finalises a node's distance the first time that node is popped, and name the algorithm you would switch to and its own limit.

Deliverable: A small graph library with BFS, DFS and topological sort, plus two inputs that produce documented wrong answers under the wrong algorithm choice.

Day 6 — One day for everything that is not an algorithm

  • Sketch one system only to the depth a coding-heavy loop tends to reach: the endpoints, what the service stores, and the single query pattern that decides the schema. Stop at twenty-five minutes.
  • Prepare the project answer for an interviewer who codes, which means rehearsing the two levels they push to: the specific thing you built, and why you chose that approach over the alternative they will name. Open with a number and be ready to say what it excludes.
  • Prepare the answer to what you would do differently, choosing a real technical mistake with a specific fix rather than a complaint about process or staffing.

Deliverable: One design sketch at endpoint-and-schema depth, plus a project answer rehearsed to two levels of follow-up.

Day 7 — Solve out loud, under time

  • Do three timed problems at twenty-five minutes each in a plain editor with no autocomplete and no execution until the end, then tally separately the failures that were syntax and the ones that were approach, because those two numbers call for different fixes.
  • Narrate one solution from the first sentence, stating the approach and its complexity before writing any code, and rehearse the sentence you will use when you realise mid-solution that the approach is wrong.
  • Re-solve from blank the two problems you were slowest on this week and compare the times against the day they first appeared.

Deliverable: A recording of one fully narrated solution and a tally that separates syntax failures from approach failures.

Outage answers are graded on instruments

Nobody is scoring your stamina at three in the morning. What carries weight is which signal told you something was wrong, what you measured before touching anything, what you rolled back versus what you fixed forward, and why you picked one. 'We restarted it and it went away' is a story about not knowing.

Tell us about a time you received constructive feedback and how you acted upon it.

Medium · behavioural and engineering judgement

Approach

  1. Name the disagreement and how you resolved it with evidence.
  2. Pick a story where you made the decision, not one where you watched it.
  3. Give the blast radius: what could have broken, and what you measured.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?

How do you communicate technical constraints to non-technical stakeholders?

Medium · behavioural and engineering judgement

Approach

  1. Give the blast radius: what could have broken, and what you measured.
  2. State the situation in two sentences and spend the rest on the reasoning.
  3. Pick a story where you made the decision, not one where you watched it.

Follow-up

  • What did you decide not to do, and why?
  • What would you do differently if you ran that again?

Can you tell us about a time you had to handle a professional crisis?

Medium · behavioural and engineering judgement

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. Give the blast radius: what could have broken, and what you measured.
  3. Close with what you would do differently, concretely.

Follow-up

  • What did you decide not to do, and why?
  • What would you do differently if you ran that again?

Can you describe your experience with Ruby on Rails?

Medium · behavioural and engineering judgement

Approach

  1. Pick a story where you made the decision, not one where you watched it.
  2. Name the disagreement and how you resolved it with evidence.
  3. Close with what you would do differently, concretely.

Follow-up

  • What would you do differently if you ran that again?
  • How did you know your change caused the improvement?