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Airbus Americas Customer Services Software Engineer Interview Questions & Guide 2026

Timed coding practice for Airbus Americas Customer Services software engineer candidates: full attempts under a clock, then scored against a rubric.

The 60-second brief

As a Software Engineer at Airbus Americas Customer Services, you will build and maintain the digital backbone that supports commercial aircraft operations across North and South America. This division ensures that airlines operating Airbus aircraft receive mission-critical technical support, data analytics, maintenance scheduling systems, and digital flight operational tools. The software you design directly impacts fleet availability, flight safety, operational efficiency, and customer satisfaction for major international carriers.

Ask how many rounds there are and what each one is before you plan your weeks, because the composition is what your hours should follow. A loop with three coding rounds and one short design conversation deserves a different split from the reverse, and whoever schedules it will usually say plainly which it is.

Focus areas

Keep money in integer minor units
Make every write idempotent under client retries
Bound blast radius with per-tenant concurrency limits

Overview

In this role, you will work at the intersection of modern enterprise software development and aerospace domain engineering. Whether you are building data pipelines for the Skywise aviation data platform, developing cloud-native microservices for customer support portals, or working on embedded tools for flight operations and maintenance diagnostics, your code will touch complex operational ecosystems. The engineering challenges involve high availability, massive data scale, stringent compliance, and real-time reliability.

To excel in this position, you must combine strong core computer science principles—such as software architecture, backend API design, database management, and object-oriented programming—with an appreciation for aviation requirements. Airbus Americas Customer Services values engineers who take ownership of end-to-end solutions, communicate effectively across cross-functional international teams, and embody a relentless focus on customer success.

The Airbus Americas Customer Services interview process

Airbus Americas Customer Services candidates report 4 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Automated Screening

You cannot drill a format you do not know, so put the preparation into material that travels. Three pieces of your own work, each rehearsed until you can take a follow-up you did not anticipate, will carry a conversation or a code walkthrough equally well. Specificity is what separates that from filler. A number needs its definition before it means anything: a p99 is over some window and measured at some hop, and a server-side figure excludes the queueing and network time a client would see. The number you cannot qualify is the one to leave out.

What to demonstrate

Whether your examples carry detail only someone who did the work would hold, such as what the binding constraint actually was, which alternative you rejected and why it was worse, and what you measured on each side of the change
Whether a number survives one follow-up, meaning you can say what it was measured over and whether it moved because of your change or merely alongside it
Whether a failure is described with the specific change that followed it, rather than a lesson stated in general terms
Whether your part in a team effort is stated accurately, including what other people did

How to prepare

Write a page on each of three projects covering the constraint, the option you rejected, the measurement before and after, and what went wrong. Cut any line you cannot take a follow-up on, since you are writing the parts you will be pressed on rather than a summary.
Recover the real figures while you still have access: request volume, data size, latency with its percentile and window, team size, timeline. Note where each came from, whether a dashboard, a design document or memory, and mark the estimates so you can say which they are out loud.
Take your weakest project story to someone who works in a different area and have them ask why four times in succession. The point where you run out of answer is the part to go and re-read before the round.

Cognitive Assessments

Most of the time lost in this format is not lost to thinking. It goes to a standard-library call you half-remember, an off-by-one in a loop bound, and a debugging loop that mutates code at random until something passes. When output is wrong, stop re-reading the whole function: take the smallest input that reproduces it and walk the state through by hand, printing intermediates if the environment allows. Guessing at a fix without a failing case you understand is how a five-minute bug becomes twenty, and the clock does not pause while you do it.

What to demonstrate

Whether you reach the right structure without a detour, and can write it from memory rather than only recall that one exists
Whether overflow is considered where the language has fixed-width integers, since a signed 32-bit value stops at 2,147,483,647 and then wraps in Java, is undefined behaviour in C++, and does not arise in Python, whose integers grow instead
Whether recursion depth is treated as a constraint on large inputs, given that CPython's default limit is 1000 frames and a deep recursion can exhaust the stack in any language where an iterative version would not
Whether a failing case is isolated and explained before any edit is made to the code

How to prepare

From an empty file and with no references open, implement the pieces you lean on most: a heap push and pop, an iterative DFS with an explicit stack, and a binary search whose midpoint is written lo + (hi - lo) / 2, which avoids the overflow that (lo + hi) / 2 can hit in a fixed-width integer type
Time yourself on the ten library calls you look up most, such as sorting with a custom comparator, splitting and joining strings, and finding the next key at or above a value in an ordered map, until the lookup is gone
Take a solution you know is broken and, before touching it, write one sentence naming the input, the expected value and the actual value. Repeat until you do it without deciding to.

Technical Interviews

What this round decides is narrow: whether you can produce code that runs and is correct on inputs nobody showed you. An elegant solution that does not compile scores below a plain one that does, so write a correct brute force first, say out loud that you know its cost, and improve it with the working version still on screen. What separates strong answers is who finds the broken case. Trace your own code against an empty input, a single element, and duplicate keys before you say you are finished, because being told is far more expensive than noticing.

What to demonstrate

Whether degenerate inputs get checked without being asked for: an empty collection, one element, every element equal, and the extreme value the input type allows
Whether the complexity you state matches the code you actually wrote, including a sort or a copy sitting inside a loop
Whether the finished answer is verified against the worked examples before you call it done, rather than assumed correct because the code reads correctly

How to prepare

Take five problems you have already solved and, without running anything, write down what each returns for empty input, a single element, and all-duplicates. Then run them and count how many you predicted wrong.
Drill the brute force as its own skill: on ten problems, write only the obviously-correct slow version and time how long it takes to get it passing. If that is more than a few minutes, that is what to practise, not the optimal version.
Add a fixed last step before you submit anything, reading only the loop bounds and the initial value of each accumulator, which is where most off-by-one errors live

Managerial and HR Interview

When a round has no standard shape, it is often there because something is still open: an area no earlier conversation reached, a round where the signal came out mixed, or a decision someone is not ready to make alone. Work out which by going back over what each earlier round actually covered rather than how it felt, and arrive able to give evidence on that point without being asked twice. Weak answers replay the loop's earlier material at the same depth. Strong ones go a level deeper and stay consistent with what you already said.

What to demonstrate

Whether your account of a project matches the one you gave earlier in the loop, since what you said before may be available to whoever runs this round
Whether you can go a level deeper on something already covered, reaching the decision and its alternatives rather than repeating the summary
Whether you state your own uncertainty accurately, including parts of a system you did not build and decisions you inherited, instead of claiming even ownership across all of it
Whether you can answer a question you handled poorly earlier by naming what you missed, rather than delivering a polished second version as if the first had not happened

How to prepare

Reconstruct the loop on one page: for each round, the questions you were asked and the answer you actually gave, not the better one you thought of afterwards. The gaps on that page are your best available guess at why this round exists.
Take the two claims you made earlier that carry the most weight and assemble the backing for each: the measurement, the date, what broke, the decision you would make differently now.
Write down the three facts about your work that must not drift between tellings, such as team size, timeline and your own role, and check your stories against that list rather than trusting recall under pressure

Where candidates lose points

One shared connection pool for every tenant and every query class

A single tenant with a large table and a missing index can occupy every connection with slow queries, and every other tenant then waits in connection acquisition -- a queue invisible in database metrics, because the database itself looks healthy while the application starves. Containment is bulkheads: separate pools or per-tenant concurrency caps for interactive requests, background jobs and exports, a statement timeout low enough that a pathological query dies before it accumulates, and an idle-in-transaction timeout so a stuck client cannot pin a connection and its locks indefinitely. One caveat worth knowing in advance: if a transaction-pooling proxy sits in front of the database, session-scoped behaviour changes, so session-level advisory locks and settings applied outside a transaction do not survive the way they do on a direct connection.

Holding money in a floating-point type, or rounding it more than once

Binary floating point cannot represent 0.01 or 0.1 exactly, so sums drift and two code paths that should agree disagree by cents nobody can trace back. The fix is integer minor units or an exact decimal type end to end, with sub-cent rates expressed as scaled integers such as micro-units, because a per-request price genuinely is smaller than a cent. The second half of the trap is rounding position: rounding each line and then summing gives a different total from summing and rounding once, and half-up and half-even diverge systematically across many lines, so rounding must happen at one named place and every downstream reader must carry the rounded value rather than recompute it from quantity and rate.

Comparing floating-point values for equality, or holding money in them

Binary floating point cannot represent 0.1 exactly, so repeated addition drifts and an equality check fails on values that are mathematically equal. Store currency as integer minor units or a decimal type, and compare floats against a tolerance you chose for a stated reason.

Listing technologies instead of trade-offs

Name the property the design needs first, such as ordered range scans, multi-entity transactions, cheap appends, or a predictable p99, then pick something that provides it and say what it gives up in exchange. Almost any component is defensible once you state the requirement it satisfies and the one it sacrifices.

Questions & practice

How do you implement asynchronous programming and reactive design in modern backend web services?

Medium · data structures and algorithms

Approach

Walk one small example through your approach before writing the whole thing.
State the target complexity and say which constraint rules the naive version out.
Choose the data structure from the access pattern, not from familiarity.

Follow-up

How does this change if the input no longer fits in memory?
Which test case would catch an off-by-one here?

How do you structure unit tests and integration tests to achieve high code coverage in mission-critical applications?

Medium · data structures and algorithms

Approach

Name the brute-force solution and its complexity before improving on it.
Walk one small example through your approach before writing the whole thing.
Choose the data structure from the access pattern, not from familiarity.

Follow-up

Which test case would catch an off-by-one here?
What is the worst case, and how likely is it on real data?

What are the core concepts of memory allocation, mutexes, and thread synchronization in concurrent systems?

Medium · data structures and algorithms

Approach

State the target complexity and say which constraint rules the naive version out.
Restate the input: its shape, its size, and what is guaranteed about it.
Walk one small example through your approach before writing the whole thing.

Follow-up

How does this change if the input no longer fits in memory?
What is the worst case, and how likely is it on real data?

Order a job dependency graph and find its critical path

Medium · topological-sort · dag-longest-path · cycle-detection · critical-path

A workspace defines up to 50,000 jobs with up to 200,000 dependency edges and an estimated duration_seconds per job. Given the edge list, reject the graph if it contains a cycle and name one cycle's nodes; otherwise return a valid execution order, the earliest possible completion time with unlimited workers, and the set of jobs whose slack is zero. Then say which single job to shorten in order to cut the completion time, and by exactly how much. State the complexity of each part.

Approach

Kahn's algorithm for the order: compute indegrees, seed a queue with zero-indegree nodes, emit and decrement. O(V + E), which at 50,000 and 200,000 is milliseconds. If fewer than V nodes are emitted, the graph contains a cycle.
Kahn detects a cycle but cannot name one. The nodes left with indegree above zero contain every cycle, so run one DFS restricted to that residual subgraph with three-colour marking and report the stack slice from the grey node the back edge points at. That is the difference between a usable error message and 'dependency cycle detected'.
Earliest completion with unlimited workers is the longest path, which is NP-hard on a general graph and linear on a DAG. State the precondition, then relax in topological order: earliest_finish[v] = duration[v] + max(earliest_finish[u] for u in preds(v)), taking the max over an empty predecessor set as zero. The makespan T is the maximum over all nodes. O(V + E).
Second pass in reverse topological order for latest_finish, then slack[v] = latest_finish[v] - earliest_finish[v]. Zero-slack nodes form the critical path, and there can be several disjoint critical paths, so return the set rather than one chain. slack[v] = 0 is exactly the statement that some longest path runs through v; equivalently, the longest path through v has length T - slack[v].
The speed-up bound is the point of the question, and the obvious form of it is wrong. Shortening a zero-slack job v by d, with 0 <= d <= duration[v], cuts the makespan by min(d, T - L_avoid(v)), where L_avoid(v) is the longest path in the graph with v deleted: the longest path that avoids v, not the second-longest path overall. The two coincide only when the runner-up path misses v. Counterexample: A of 10 s feeds both B of 5 s and C of 4 s, so T = 15 s and the second-longest path is 14 s, yet shortening A by 10 s leaves a makespan of 5 s. The realised gain is the full 10 s, because both paths ran through A and shrank together, while min(10, 15 - 14) predicts 1 s. The reason is structural: shortening v reduces every path through v by d and leaves every other path alone, so the new makespan is max(T - d, L_avoid(v)).
Compute L_avoid(v) the direct way: delete v and re-run the same forward relaxation, O(V + E) per candidate. The cheaper equivalent skips the deletion, since L_avoid(v) only ever matters through that max: set duration[v] := 0, recompute the makespan as T0(v) = max(T - duration[v], L_avoid(v)), and the gain is min(d, T - T0(v)), which is identical for every d <= duration[v]. Only zero-slack jobs are candidates, because shortening a job with positive slack changes the completion time not at all. One relaxation is milliseconds at this size, so ranking a critical set in the hundreds costs O(k(V + E)) and is worth doing exactly; a critical set in the tens of thousands is not, and there you evaluate a shortlist, longest jobs first, and say that the answer is the best of that shortlist rather than the optimum.

Worked solution (30 min)

Build four fixtures. A: 12 jobs, two branches of 100 s and 95 s that share no job. B: fixture A plus one back edge. C: two disjoint paths tied at 100 s. D: the shared-prefix case, one job of 10 s feeding a 5 s job and a 4 s job, so the longest path is 15 s and the runner-up is 14 s.
Run Kahn; on fixture B confirm it emits fewer than V nodes, then run the residual-subgraph DFS and print the actual cycle.
Compute earliest_finish forward and latest_finish backward, and list the zero-slack set for each fixture.
For each zero-slack job v, recompute the makespan with duration[v] := 0 to get T0(v), and record both the correct bound T - T0(v) and the wrong one, T - second_longest_path, side by side.
Apply the shortening for real (20 s off the critical branch of A, 10 s off the shared prefix of D) and diff the recomputed makespan against each prediction.

Expected result: Fixture A: makespan 100 s, and shortening by 20 s leaves 95 s, a gain of 5 s. Both formulas agree here, because the 95 s branch avoids the shortened job. Fixture D: makespan 15 s, and shortening by 10 s leaves 5 s, a gain of the full 10 s, which T - T0(v) = 15 - 5 = 10 predicts and T - second_longest = 1 does not. Fixture C: the zero-slack set covers both tied paths, and shortening a job on one of them alone gains nothing, since the other path still runs 100 s.

Verify it yourself

The cycle printed by the DFS is a real cycle: every consecutive pair is an edge present in the input.
Summing durations along any zero-slack path equals the makespan exactly.
For every candidate, the predicted gain equals the makespan recomputed from scratch with the shortened duration. Assert the equality; do not eyeball it.
Fixture D is the regression test for the bound, and a fixture whose branches are disjoint is not: it passes under either formula and proves nothing.

Follow-up

Only m workers are available. What happens to your answer, and what can you still promise about the schedule you produce?
Edges arrive incrementally as the customer edits the pipeline. How do you detect a cycle at insert time without re-running Kahn over 250,000 elements?
Durations are estimates. How would you express completion time as a distribution, and what breaks about the critical path once you do?

Decide which facts an invoice line copies instead of joining

Medium · denormalisation · immutable records · foreign keys · rounding

invoice_line_item already denormalises tenant_id, which is reachable through invoice_id, and stores amount_minor even though quantity times unit_price_micros would recompute it. A reviewer asks you to normalise both away, and separately asks whether the tenant's legal name and billing address should be copied onto the invoice header. Decide each case. For every field you keep denormalised, name the read pattern or the invariant that justifies it, the anomaly the copy can develop, and the mechanism that prevents that anomaly here.

Approach

Split the question into two kinds of copy, because they fail differently. A copy of a currently mutable fact is a cache: it drifts and needs invalidation. A copy of a fact frozen at write time is not a cache at all, it is the record of what happened, and normalising it away destroys information the source no longer holds.
Keep tenant_id on the line. It costs 8 bytes, it leads every index on the table so no read is ever accidentally cross-tenant, and it turns a wrong join into an empty result rather than another tenant's money. Prevent the drift structurally: a unique constraint on invoice (invoice_id, tenant_id) plus a composite foreign key from the line on (invoice_id, tenant_id) makes a mismatched pair impossible, so the database enforces agreement instead of a code review.
Keep amount_minor. Rounding must happen exactly once, at a named site, with a stated mode (half-even here). If readers recompute from quantity and unit_price_micros, every reader owns a rounding decision, and half-up and half-even diverge systematically across thousands of lines rather than cancelling out. A check constraint can bound the stored value but deliberately cannot re-derive it.
Copy the legal name and billing address onto the invoice header, written once and never updated. The statement must show what was true when it was sealed, and the tenant record will change afterwards. This is a snapshot for the same reason source_rollup_watermark is stored per line: without it, nobody can reconstruct what the customer was told.
Name the read pattern that pays for all of it. Rendering, dispute response and export are per-tenant, per-period reads over thousands of lines that would otherwise join back to slowly changing dimensions that no longer hold the historical value. The write side is a once-per-period batch, so the extra columns cost nothing that matters.
Concede the case where the reviewer is right: a mutable operational attribute such as the tenant's current plan name has no business on a line. If a report wants it, join. If a statement needs the plan as of the period, that is another snapshot and it belongs on the header with the rest.

Follow-up

Write the composite foreign key and the unique constraint it requires on the parent. What does it cost on every line insert, and what does it do to a bulk load?
A tenant is renamed after being invoiced. Which rows change, and what does the customer see on last quarter's PDF?
Where does currency live, and what breaks if a tenant's billing currency changes between two periods?

Rebuild an hourly rollup with deduplication and late-arrival accounting

Hard · window functions · deduplication · event time vs ingest time · watermarks

From usage_event (event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at, ingested_at), produce the values usage_rollup_hourly should hold for one tenant over one day: per (workspace_id, sku, hour_start) the deduplicated quantity_sum, event_count and source_max_ingested_at, bucketed by occurred_at. Duplicates share (tenant_id, idempotency_key). Also report, per hour, the running total across the day and the share of quantity that arrived more than two hours after the hour began. Write the query, and state which duplicates a daily unique index cannot catch.

Approach

Deduplicate in its own CTE before any aggregation, because a SUM cannot be un-summed: row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id) = 1. Include the tiebreaker. Without it the surviving row is non-deterministic when two duplicates share an ingested_at, and a rollup described as deterministically recomputable then disagrees with itself between runs.
Bucket on occurred_at and nothing else, and pin the timezone explicitly. date_trunc('hour', timestamptz) truncates in the session's TimeZone setting, so the same query run by a session set to a non-UTC zone buckets differently; use the three-argument date_trunc('hour', occurred_at, 'UTC') on PostgreSQL 16 or later, or date_trunc('hour', occurred_at at time zone 'UTC') at time zone 'UTC' before that. Filter environment = 'production' explicitly, since metering covers three environments and billing covers one.
Aggregate to the grain with sum(quantity), count(*) and max(ingested_at). The last is not decoration: it is the watermark the row consumed up to, and without it there is no way to prove afterwards what a number did and did not include.
Compute the late share inside the dedup-and-aggregate step as a conditional aggregate, sum(quantity) filter (where ingested_at > hour_start + interval '2 hours'), then divide by the hour's total. Compute the running total as a window over the already aggregated rows: sum(quantity_sum) over (partition by workspace_id, sku order by hour_start rows between unbounded preceding and current row). Running either over raw rows puts the duplicates back.
Answer the index question exactly. The unique constraint is on (ingested_day, tenant_id, idempotency_key), because a unique index on a partitioned table must contain the partition key. It therefore deduplicates only within one ingest day and admits a duplicate whose retry crosses midnight or whose replay runs a week later. That is why this CTE dedups across the whole window being recomputed, and why the dedup horizon is a correctness parameter rather than a retention cost.
Keep the numeric type all the way through. quantity is numeric so the sums are exact; a cast to double precision anywhere in this pipeline reintroduces drift that surfaces only as a few unreconcilable cents per tenant per month, long after the query is out of anyone's mind.

Worked solution (40 min)

Generate a day of events for one tenant across three workspaces and two SKUs, inject 2% duplicates sharing an idempotency_key with a later ingested_at, and inject 1% whose ingested_at is six hours past occurred_at.
Write the dedup CTE alone and confirm its row count drops by exactly the injected duplicate count.
Aggregate and compare quantity_sum against a ground truth computed outside SQL from the generator's own records.
Add the two window and filtered aggregates, and confirm the final hour's running total equals the ungrouped day total for each (workspace, sku).
Run the whole query twice over static data and diff the two outputs.
Re-run with the session TimeZone set to a non-UTC zone and confirm hour_start does not move.

Expected result: One query: a dedup CTE using row_number() over (partition by tenant_id, idempotency_key order by ingested_at, event_id); aggregation by (workspace_id, sku, hour_start) producing quantity_sum, event_count and max(ingested_at) plus a filtered late-quantity aggregate; a running total as a window over the aggregated rows; and an explicit statement that the partition-scoped daily unique index cannot catch a duplicate that crosses the ingest-day boundary or arrives in a later replay.

Verify it yourself

Row count after dedup equals raw count minus injected duplicates, exactly.
The running total at the final hour equals the ungrouped day total for that (workspace, sku).
Two consecutive runs over static data return byte-identical rows.
Every hour_start is hour-aligned in UTC and unchanged by the session's TimeZone setting.

Follow-up

A dispute forces the same recompute over 40 days for one tenant. What changes about the dedup CTE's memory use and the chosen plan, and what would you do about it?
Two runs a minute apart return different quantity_sum values for an hour that is already closed. Give two mechanisms that produce that, and the single query that distinguishes them.
Express the same rollup incrementally so it does not re-scan the day each time the watermark advances. What does the incremental version stop being able to answer?

Why do enterprise systems migrate from on-premises infrastructure to cloud environments such as AWS, and how do you ensure seamless migration?

Medium · system design and architecture

Approach

Choose a partition key and say what query it makes expensive.
State the consistency you need, and where you are willing to be stale.
Name the failure you are designing for, then the recovery path.

Follow-up

What breaks first when traffic grows ten times?
How does this behave when that dependency is down for an hour?

Explain how you would troubleshoot and diagnose performance issues in a distributed cloud architecture.

Medium · system design and architecture

Approach

Name the failure you are designing for, then the recovery path.
Name the read and write paths separately; they rarely have the same bottleneck.
Choose a partition key and say what query it makes expensive.

Follow-up

What breaks first when traffic grows ten times?
What would you drop to keep the system up under load?

Explain the architecture of container orchestration frameworks like Kubernetes and how you handle microservice failures.

Medium · system design and architecture

Approach

State the consistency you need, and where you are willing to be stale.
Choose a partition key and say what query it makes expensive.
Fix the scope first: who calls this, how often, and what they do when it fails.

Follow-up

What breaks first when traffic grows ten times?
What would you drop to keep the system up under load?

How do you ensure software compliance and quality assurance in a strictly regulated engineering environment?

Medium

Approach

Work from the requirement backwards to the design.
Clarify what is being asked and what a complete answer contains.
Say what you would check first and why it is the highest-information step.

Follow-up

How would you know your answer was wrong?
What assumption would you test first?

Specify webhook signature verification a customer can implement

Easy · webhooks · hmac · replay protection

The webhook-delivery service signs each payload before POSTing it to a customer endpoint. Write the signature specification a customer implements in their own language: the header format, exactly which bytes are signed, the algorithm, how replay is bounded, and how a signing secret rotates without a delivery gap. Then write the verification steps the customer performs, in order, including what they compare and what they return on failure. Constraint: most customers reach for their web framework's parsed JSON body by default. Deliverable: the spec section plus reference pseudocode.

Approach

Sign the concatenation of the timestamp and the raw body, t + "." + body, and emit a header of the form t=<unix seconds>,v1=<hex>. The timestamp has to be inside the MAC, or an attacker re-stamps a captured body and the tolerance window buys nothing.
Require the raw request bytes. A framework that parses JSON and re-serialises it changes key order, whitespace and number formatting, so the spec must tell the customer to capture the body before the parser runs and give the middleware note for each common framework.
Use HMAC-SHA256, not sha256(secret || body): SHA-256 is a Merkle-Damgard construction, so the naive form admits length extension. Require a constant-time comparison as well, since a short-circuiting byte compare leaks the expected prefix under repeated probing.
Bound replay in two layers: reject when |now - t| exceeds a stated tolerance such as 300 seconds, then deduplicate on the event identifier header. The tolerance is what makes the customer's dedup store finite rather than unbounded.
Rotate by allowing two live secrets and emitting both signatures in one header (v1=<old>,v1=<new>); the customer accepts if any candidate matches, so neither side needs an instantaneous cutover. A failed verification returns 400 and the body is not processed.

Worked solution (15 min)

Write the header grammar and one real example line with a plausible timestamp and hex digest.
Write the signed string construction explicitly as a byte concatenation, and add the sentence telling the customer where in their framework to obtain the raw body.
Write the five verification steps in order: extract t and candidates, check the tolerance, recompute the HMAC over t + '.' + raw body, compare in constant time against each candidate, then deduplicate on the event identifier.
Add the rotation paragraph: two active secrets, both signatures sent, overlap window stated in the dashboard.
State the failure response and the fact that the payload is not processed, plus what the sender does with that 400.

Expected result: A spec where the signed input is the timestamp joined to the exact raw bytes, the algorithm is HMAC-SHA256 compared in constant time, replay is bounded by a stated tolerance plus event-id deduplication, and rotation is an overlap of two accepted signatures rather than a cutover.

Verify it yourself

The timestamp is inside the signed string, not merely sent alongside it.
The spec names raw bytes and says where the customer gets them before parsing.
Rotation requires no coordinated instant on either side.
The reason for HMAC over sha256(secret || body) is stated as length extension, not as a preference.

Follow-up

A customer's verification passes locally and fails in production behind a proxy that re-encodes the response body. Where do you look first?
Why sign with a per-endpoint secret rather than the tenant's API key?

Webhook workers leak until OOM and drop in-flight deliveries

Medium · memory leak · eviction · leases

webhook-delivery workers grow from 400 MB to a 2 GB limit over about 36 hours, are OOM-killed, restart, and repeat. Each restart abandons in-flight attempts, so webhook_delivery rows sit in in_flight until their leases expire and the backlog spikes. The live set measured after a forced full collection also grows. The fleet serves tens of thousands of subscriptions, several thousand of which have been failing for weeks. Give an ordered checklist, the measurement separating retention from fragmentation, and the fix.

Approach

Separate the two failure shapes with one measurement: track resident set size against the live set after a forced full collection. A live set that climbs monotonically is retention; a flat live set under a rising RSS is fragmentation, off-heap or native allocation, or an allocator that never returns pages. The stated symptom puts this in the first category, which rules out allocator tuning as a fix.
Characterise the curve rather than the total. Growth linear in uptime implies an unbounded structure keyed by something that keeps arriving; step growth implies buffering a large object. Correlate the slope against event rate and separately against the count of distinct subscriptions seen, because those two diverge and only one of them will fit.
Diff two heap snapshots an hour apart by retained size grouped by dominant root, not by allocation count, which is dominated by short-lived objects and will point at the wrong thing.
Expect a per-subscription map with no eviction: circuit-breaker or backoff state created on first failure and never removed, so the retained set grows with endpoints that have ever failed, and the several thousand permanently dead endpoints hold theirs forever.
Fix in two places. Bound the in-memory structure with a size-capped LRU or a TTL keyed on last use, and move state that must survive a restart onto the subscription or webhook_delivery row, since the worker holding it in memory is exactly why a restart loses it.
Repair the second-order damage separately, because it will outlive the leak: workers claim by compare-and-set with leased_until, so a bounded lease returns in_flight rows to pending on a known schedule, and a graceful shutdown releases leases instead of waiting them out.

Follow-up

The backlog spike after a restart is itself a thundering herd against customer endpoints. What stops the recovery from becoming a second incident?
Suppose the live set had been flat while RSS still climbed. Name two causes and the measurement that separates them.
How would you size the LRU, and what does a miss on an evicted circuit-breaker entry cost a customer whose endpoint is down?

Suggested practice checklist

Four days sample coding, design, fundamentals and the practical rounds at deliberately shallow depth, which is enough to surface the topics you did not know were in scope. That map, rather than a guess made on day one, decides where the last three days go.

Day 1 — Coding, one pass at shallow depth

Solve one problem from each of six families, an array with two pointers, hash counting, binary search, a tree traversal, a graph traversal and one dynamic program, under a hard twenty-minute cap with no extensions, marking each finished, late, or stalled.
For every stall, write the exact move you could not make rather than the subject, so the note reads could not turn the recurrence into a loop rather than bad at dynamic programming.
Fix nothing today. The value of the pass is the unfixed record.

Deliverable: Six timed attempts marked finished, late or stalled, each stall carrying a named blocking move.

Day 2 — Design, one pass at shallow depth

Spend twenty minutes each on three different shapes, a read-heavy feed, a write-heavy ingest path, and something needing a transaction across two entities, stopping each at requirements, interface and data model.
After each, write the first question you could not answer, which is usually a number you could not estimate or a failure mode you had no vocabulary for.
Mark which of the three you would be most relieved not to be asked, and treat that as data rather than as a preference.

Deliverable: Three shallow designs, each with the first unanswerable question written at the bottom.

Day 3 — Fundamentals and the practical rounds

Answer eight short questions in writing at four minutes each, covering the material that fills the gaps between the big rounds: what happens between a URL and a rendered page, what an index costs on write, when a process is preferable to a thread, and what conditions a deadlock requires.
Do one thirty-minute practical task of the kind a take-home compresses: read an unfamiliar two-hundred-line file and write what it does, what you would change, and the one thing you remain unsure of.
Score every answer fluent, correct but slow, or absent, and keep the absent ones visible.

Deliverable: Eight scored short answers and one written reading of unfamiliar code.

Day 4 — The rounds that are about you, and the map

Deliver three behavioural answers aloud against a timer, a conflict, a failure you owned, and a decision made without enough information, marking any that ran past three minutes or contained no number.
Assemble the map: every marked item from days one to three on a single page, sorted by how likely it is to appear in your loop rather than by how uncomfortable it felt.
Choose exactly two areas for the remaining three days and write down what you are deliberately abandoning.

Deliverable: A one-page scored map of the whole surface area with two areas chosen and the rest explicitly abandoned.

Day 5 — First chosen area, to the depth you skipped

Work the higher-ranked area in four focused blocks, choosing items one level above where you stalled rather than repeating what already works.
After each block write the rule you extracted in one sentence with its precondition attached, since a rule carrying no precondition is exactly what fails under a variation.
Re-attempt the day-one or day-two item that exposed this area and compare against the original timing.

Deliverable: Four worked blocks, a timed re-attempt against the original, and three one-sentence rules with preconditions.

Day 6 — Second chosen area, where the gap is coverage rather than speed

Treat the second area differently from the first. Day five drilled something you could already half-do; this one is usually a topic you had simply never met, so build one worked reference example end to end and keep it, rather than attempting six problems badly.
Write down the vocabulary you were missing on day two or three, five terms at most, each with the one sentence that makes it usable in an answer rather than the textbook definition.
Redo the shallow attempt that exposed this area and note whether you now fail later in the problem, because moving the failure point is the realistic gain from a single day and is worth more than a score that did not change.

Deliverable: One worked reference example for the newly covered area, a five-term vocabulary list, and a note on where the failure point moved.

Day 7 — Reassemble the loop

Sit two rounds back to back with no gap, ordering them so the area you chose second comes last, because the map was built from rested, isolated attempts and the loop will reach your weaker area when you are already spent.
Write where the second round suffered from the first, which is normally the point at which structure collapses into narration.
Reduce the week to one page holding only the rules you can state without reading them.

Deliverable: Mock notes on cross-round carryover plus a one-page card of rules you can recite from memory.

The failure that was yours

Keep one story where the bad call was yours rather than a dependency's or a manager's. Name the check that would have caught it, whether you added that check afterwards, and whether it has fired since. Answers that route blame outward end the conversation early; answers that end in a guardrail someone still relies on tend to open it up.

Tell me about a time you had to handle a high-pressure scenario or tight operational deadline.

Medium · behavioural and engineering judgement

Approach

Close with what you would do differently, concretely.
Pick a story where you made the decision, not one where you watched it.
State the situation in two sentences and spend the rest on the reasoning.

Follow-up

What did you decide not to do, and why?
How did you know your change caused the improvement?

What motivates you to build software specifically within the aerospace and aviation customer services domain?

Medium · behavioural and engineering judgement

Approach

Pick a story where you made the decision, not one where you watched it.
State the situation in two sentences and spend the rest on the reasoning.
Name the disagreement and how you resolved it with evidence.

Follow-up

How did you know your change caused the improvement?
What would you do differently if you ran that again?

Reverse a webhook ordering decision after measuring its cost

Medium · reversing decisions · head-of-line blocking · at-least-once · api contracts

You argued for strict per-subscription ordering in webhook-delivery, which means one in-flight attempt per subscription. It shipped. Three months later a single unresponsive endpoint holds one subscription's queue at a six-hour backlog, and two customers report events arriving out of order anyway once their own retries are counted. Describe a decision you reversed: what you originally optimised for, the measurement that changed your mind, what the reversal cost in engineering time and customer change, and how you told the people who had already built on the original guarantee.

Approach

State the original decision as a trade you made knowingly. Ordering across a network requires a single in-flight attempt per subscription, and its price is head-of-line blocking whenever one endpoint is slow. 'We priced it wrong' is a much stronger opening than 'we did not realise', and it is usually the true one.
Bring the measurement that flipped it, not the anecdote: backlog age at the ninety-ninth percentile per subscription, the share of subscriptions where one slow endpoint gated an otherwise healthy queue, and the delivery throughput lost to serialisation. A reversal justified by complaints is indistinguishable from a reversal justified by fatigue.
Name what you learned about the guarantee itself, which is the engineering content of this story. At-least-once delivery means a retried event already arrives after newer ones and the consumer already must be idempotent, so a guarantee the customer has to defend against anyway was never worth what it cost to provide.
Describe the migration, because reversing a published contract is the hard half and the part candidates skip. Parallel attempts behind a per-subscription flag, a monotonically increasing sequence number added to the envelope so order-sensitive consumers can sort or discard, documentation that states at-least-once and unordered in those words, and a deprecation measured in quarters because the client is a pinned SDK inside a build pipeline you cannot see or redeploy.
Give the cost in the two currencies that matter: engineer-weeks, and how many customers had to change code. Then say who you told before it shipped rather than in a changelog afterwards, and which large customer you left on the old behaviour and for how long.
Close with the signal you now weight differently, stated as something you would do earlier next time: measuring the blocking cost on the slowest decile of endpoints before committing to the guarantee, rather than after a customer noticed.

Follow-up

A customer insists they need ordering. What do you offer them that is not global serialisation?
How did you choose the deprecation window given that you cannot see or redeploy the clients?
What would have to be true for you to reverse back?