Plaid Customer Success Engineer take-home with client-style scenarios

My process started with a take-home technical assessment. It wasn’t a complex coding task. Instead, it involved real-life, client-style scenarios where I had to respond to technical issues the way a customer support engineer would.

After I submitted it, there was essentially no communication. I received no feedback, had no recruiter contact, and had no real interaction during the process. The only follow-up was a rejection email. It was especially frustrating because I got the impression that the same assessment had been used for a long time without any follow-up.

Location: United States. Overall feedback: Positive. Offer status: No offer.